Engineering Manager

EXPECTATION 

Datacultr is revolutionizing the way financial institutions engage with their consumers, voice-based solutions continue to remain the main go-to solutions for these companies; consumer behavior and preferences however are evolving, add to that the complexity that various regulations governing customer communication bring.

A fresh look at voice-based solutions is needed, to drive disruptive, game changing innovation, we are seeking a dynamic and results-driven Product Manager to lead the design, development, and optimization of cloud-based communication and voice products that drive higher consumer engagement, payments and collections for the industry.

The ideal candidate will have a deep understanding of voice-based technology, cloud solutions, fintech solutions, and the unique challenges within the debt collections space. This role requires a blend of technical expertise, strategic thinking, and strong communication skills to ensure that our products meet client needs and drive impactful results.

KEY RESPONSIBILITIES

1.  Strategic Planning and Roadmap Development

• Lead the end-to-end development of cloud-based communication and voice solutions tailored for financial institutions.
• Redefine how voice technology is utilized in the fintech space by creating innovative, user-centric products that address evolving consumer behaviors and regulatory complexities.
• Create, own, and communicate a detailed product roadmap with clearly defined objectives, timelines, and priorities.
• Ensure alignment of the product roadmap with business goals and market opportunities.

2.  Product Development and Delivery

• Collaborate with engineering, design, and operations teams to define product requirements and specifications.
• Prioritize features, improvements, and bug fixes to optimize the platform's functionality and user experience.
• Develop communication tools that optimize engagement, drive higher payment conversions, and streamline debt collection processes.
• Leverage expertise in voice-based technologies to design solutions that resonate with consumer preferences, ensuring seamless user experiences.
• Integrate advanced AI and cloud capabilities to enhance the performance and scalability of voice-based products.
• Ensure seamless integration with existing fintech platforms, CRMs, and customer communication systems.
• Collaborate with data science teams to implement predictive analytics for optimizing customer interactions.
• Manage the entire product lifecycle, from concept to launch and beyond, ensuring timely delivery of milestones.

3.  Stakeholder Management and Communication

• Serve as the primary point of contact between product, engineering, marketing, and sales teams.
• Clearly articulate the value proposition of new features and updates to internal and external stakeholders.
• Provide regular updates on product performance, upcoming releases, and strategic initiatives to leadership.

4.   Performance Monitoring and Optimization

• Define and track key performance indicators (KPIs) to measure the success of the platform.
• Leverage data analytics and user feedback to drive continuous product improvement.
• Identify and resolve bottlenecks, ensuring a smooth user experience and operational efficiency.

KEY REQUIREMENT -

Educational Background

• Bachelor’s degree in Computer Science, Engineering, Business, or a related field (MBA preferred).

Experience

• 5+ years of product management experience, preferably in voice technology, cloud-based solutions, or fintech.
• Proven track record of delivering innovative, high-impact products in fast-paced, competitive markets.
• Experience of working in the financial services or debt collections space is a significant advantage.

Technical Expertise

• Deep understanding of voice-based technologies, cloud platforms in the space, and AI-driven solutions.
• Proficiency with product management tools such as JIRA and Confluence platforms.
• Familiarity with regulatory requirements governing consumer communication in the financial industry.

Primary Skills:

.Net/.Net Core, C#, OOPS and SQL Server as a key technology, which covers frontend and backend work. Knowledge of DevOps (building and deployment) and the Cloud is nice to have.

Roles & Responsibilities

Participate in requirements analysis.

Collaborate with internal teams to produce software design and architecture.

Write clean, scalable code using .NET programming languages.

Test and deploy applications and systems.

Revise, update, refactor and debug code.

Improve existing software.

Eligibility

3+ years of experience in building web applications. Passion for building and delivering great software with a strong sense of ownership

Advanced proficiency in C#, very clear OOPS concepts, In-depth knowledge of the .NET framework, ASP.NET, MVC, Web API, REST APIs, OAuth 2.0/ Authentication/ Authorization

Strong expertise in SQL programming, with experience of writing & optimizing queries that access/process millions of records

Good to have any scripting(powershell) knowledge, JS based UI Frameworks

Outstanding analytical, problem-solving, and communication skills

Experienced in complex logic designing and implementation

Should have worked in Agile development environment and best practices

Good to have experience in secure development practices

Field Sales Executive-

Urgent requirement for Field Sales Executive. It is on the company payroll. Roles and responsibilities: Identifying and acquiring new distributors, as well as managing existing ones.

Developing & implementing sales strategies and plans to meet revenue goals.

Effectively managing and driving the sales cycle from prospection through to successful closure via local marketing activities

Building strong relationships with partners in the business territory.

Prepare regular reports and conduct monthly meetings to review team performance.

Analyzing market trends and competitors' activities.

Key Skills: - Sales Executive, digital marketing services sale, software sales, Sales Promotor, Promoter, Channel Sales, Sales, Business Development, Distributor Sales, Field Sales, Direct Sales, Secondary Sales, Sales Support, General Trade, Marketing, Field job, distributor Sales Management, Channel Sales Management, handling distributors, retail sales, retail channel sales, B2B sale, B2C sale.

Role: Field Sales Executive

Industry Type: Software Development and digital marketing services

Department: Sales & Business Development

Employment Type: Full Time, Permanent

Role Category: Retail & B2C Sales

Education

UG: Any Graduate

PG: Any Postgraduate

Doctorate: Doctorate Not Required

Acceldata is creating the Data observability space. We make it possible for data-driven enterprises to effectively monitor, discover, and validate Data pipelines at Petabyte scale. Our customers include a Fortune 500 company, one of Asia's largest telecom companies, and a unicorn fintech startup. We are lean, hungry, customer-obsessed, and growing fast. Our Engineering team values productivity, integrity, and pragmatism. We provide a flexible, remote-friendly work environment. 

As a Principal Full-stack engineer, you will work across the Acceldata platform products. We’re looking for people with a strong background or inclination towards data engineering and systems; you’re comfortable in dealing with lots of moving pieces and can work at the  intersection of Databases, API's and Frontends

You will:          

• Be actively involved in strategic direction and product decisions.
• Design, build and maintain APIs, user-facing experiences, and services.
• Work closely with our customers and sales teams on a regular basis to carve out new features and use cases
• Work with MVC frameworks such as React or Angular 
• Work with database systems, RDBMS, Mongo, Elastic Search.
• Develop shared front-end components (JavaScript & CSS) for use across all of our products, enabling other UI engineers to build better products faster.

You need:      

• 10+ years of significant of web-application development experience in one or more JS frameworks. You care about building better products.
• Strong Computer Science fundamentals in data structures, algorithm design, and problem-solving.
• You're as comfortable writing plain JavaScript as working with modern frameworks like Angular. You've built your own controls and widgets in JavaScript. 
• You write unit tests for your JavaScript (really, you do). You've probably used Node. You have built complex JS web applications.
• Organized, thorough, and detail-oriented 

Good to have:

• Contribution to open-source projects.
• Background in enterprise software
• JVM performance tuning and debugging

• Design the architecture of new services to deliver timely communication from server to
• client and server to server, while still functioning alongside existing server components
• Describe and implement the communications across multiple network layers, considering
• performance, reliability, and flexibility with respect to the underlying infrastructure
• Enhance and expand the ORM layer of the studio’s in-house web framework
• Craft software solutions for supporting flexibility in resource allocation, from compute to storage
• Consult with technical operations on appropriate Kubernetes-based infrastructure design
• Design for performance, and measure the effects
• Review your colleagues’ code, and learn from their reviews as well
• Identify, document, and communicate best practices for the engineers who use the fruits of your labour
• Requirements:
• 7+ years professional work experience
• BS or MS degree in Computer Science or a related technical field
• Must be proactive, self-directed, detailed and organized
• Proficient in PHP, C++, or Go
• Knowledge of relational databases and SQL, preferably MySQL
• Experience with in-memory NoSQL databases, such as Redis
• Ability to debug issues within custom code quickly
• Passion for developing scalable and maintainable software systems

Testing Lead

Roles and Responsibilities
We are looking for a highly-skilled test automation engineer to automation testing. Who has experience in Selenium with Either Java/C#/ Python.

• Working experience of a minimum of 6+ years in Test automation using Selenium or other similar tools.
• QA experience with manual testing of web sites, web services and backend applications in windows.
• Working knowledge on tools like Jenkins, JIRA and Github.
• Contribute towards the automation of performance flows using JMeter.
• Should have Positive Attitude to Learn the Functionality of Application with quick turn-around time.
• Record problems and issues in accordance with the project's problem and issue management plans.
• Creating, enhancing, debugging, and running the test cases.
• Work with the application team to resolve any issues that arise out of the testing process.
• Participate in the release control process (when the application is transferred from the build team to the test team) to ensure that solutions meet business requirements.
• Good understanding and experience in Agile test automation frameworks and approaches.
• Strong in Testing methodology, test framework design experience.
• Strong analytical and problem-solving skills.
• Understanding of QA methodologies, life cycle and processes
• Positive and energetic work attitude.
• Well-organized and disciplined, but also adaptable approach to work.
• Able to multi-task and manage numerous deliverables effectively.
• Strong written and communication skills.
• Having good experience of team handling.

**Work from office. Location: Kolkata
**Interview: Face to face interview

• Develop Proof-of-Concept and prototype applications using new technologies and frameworks. In addition to collaborating with internal teams and clients to create innovative solutions.
• Help establish GUI best practices and JavaScript frameworks for web development.
• Provide context and guidance for integration and implementation of Front-End Interfaces
• Translate wireframes, comps, and functional requirements into functional HTML/ CSS / Javascript.
• Develop standards-compliant mark-up and code for web sites and applications
• Develop JavaScript using standard Frameworks (jQuery, etc.)
• Develop small to medium size custom JavaScript libraries for reuse across the application
• Provide technology and implementation expertise to the domain, projects, or client
• Maintain leading-edge knowledge in emerging technologies and frameworks
• Participate in knowledge sharing and lessons learned sessions from project experiences

• Meeting assigned sales targets
• Management and resolve customer complaints
• Sell insurance/credit cards or loan and handle calls.
• Identify and escalate issues to supervisors
• Provide product and service information to customers
• Research required information using available resources
• Research, identify, and resolve customer complaints using applicable software
• Route calls to appropriate resources
• Document all call information according to standard operating procedures
• Recognize, document, and alert the management team of trends in customer calls
• Follow up customer calls where necessary
• Upsell products and services
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
• Complete call logs and reports and other duties as assigned
• Accomplishes sales and organization mission by completing related results as needed.

Build reusable APIs for our client-facing apps in Node.js

Create and maintain scalable infrastructure leveraging modern cloud platforms Write tests and documentation as you implement features with your team Maintain expertise in current and emerging technologies and tools

4+ years’ Experience with NodeJS

BS degree or higher in Computer Science or Engineering Experience documenting and testing RESTful APIs

Experience working with databases in PostgreSQL, MongoDB or Redis

Experience and enthusiasm for working collaboratively with others in an Agile environment