Engineering Manager

Job Description

The client is looking for an extraordinary and dynamic Engineering Manager to be
part of its Engineering team in Bangalore. You must have a good record of
architecting scalable solutions, hiring and mentoring talented teams, and working
with product managers to build great products. You must be highly analytical
and a good problem solver. You will be part of a highly energetic and innovative
team that believes nothing is impossible with some creativity and hard work.

Responsibilities
● Own the overall solution design and implementation of the core infrastructure
for backend systems. This includes requirement analysis, scope discussion,
design, architecture, implementation, delivery, and resolving production issues
related to engineering. The core back-end system is a large-scale data platform
that ingests data, applies ML models, and streams the output to the Data lake and
serving layer. As of today, we ingest 2 Bn data points every day, which need to
scale to handling 200 Bn data points every single day.
● End-end backend engineering infra charter includes Dev ops, Global
deployment, Security, and compliances according to latest practices.
● Ability to guide the team in debugging production issues and write best-of-the
breed code.
● Drive “engineering excellence” (defects, productivity through automation,
the performance of products, etc) through clearly defined metrics.
● Stay current with the latest tools, technology ideas, and methodologies; share
knowledge by clearly articulating results and ideas to key decision-makers.
● Hiring, mentoring, and retaining a very talented team.

Requirements
● 8-12 years of strong experience in product development.
● Strong experience in building data engineering (no SQL DBs, HDFS, Kafka,
Cassandra, Elasticsearch, Spark, etc) intensive backend
● Experience with DAG-based data processing is highly desirable
● Excellent track record of designing and delivering System architecture,
implementation and deployment of successful solutions in a customer-facing
role.
● Strong problem-solving and analytical skills.
● Ability to influence decision making through data and be metric driven
● Strong understanding of non-functional requirements like security, test
automation etc
● Fluency in Java, Spring, Hibernate, J2EE, REST Services
● Ability to hire, mentor and retain best-of-the-breed engineers
● Exposure to Agile development methodologies
● Ability to collaborate across teams and strong interpersonal skills
● SAAS experience a plus

Who we are:

Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, drive proactive service, improve collections, and develop loyalty.

At our core, Acqueon is a customer-centric company with a burning desire (backed by a suite of awesome, AI-powered technology) to help businesses provide friction-free, delightful, and referral-worthy customer experiences.

We are looking for

We are looking for an innovative and mission-driven Director, Engineering to play a pivotal role in building the most critical engineering solutions for our business growth. This new role will be supporting the enterprise and Technology organization of business line.

The Director, Engineering works with the Product Owner to understand the business strategy and work together to define the roadmap of product feature development over the next couple of years. Along with that the key aspect is to ensure that the team is aligned to deliver these strategic initiatives which would encompass building data streams, data analytics and feature development across multiple projects in close partnership with our Product teams.

As a Director Engineering in Acqueon you will….

Responsive team player who can proactively contribute for building technical strategies for applications and systems by promoting an understanding of the technology and business roadmap. He /she is someone who thrives in a fun, fast-paced, dynamic, startup-like environment.

• Lead a team of strong developers, working on large-scale, complex and cutting-edge systems and ensure that the team optimizes codes, while contributing to business goals and product strategies
• Chalk-out and implement the vision, technology roadmap and business goals
• Operate with scale and speed, amidst flux in the fast-paced environment and evaluate performances regularly and share and seek feedback
• Managing the development and delivery of complex features from design to production according to product requirements
• Work closely with Engineering Leaders, Managers; Product Management, Business Development and Operation teams, and enable them by providing scalable and high quality technology solutions at a rapid pace, estimate and plan projects in an agile environment
• Ensuring that risks and issues are identified and managed closely while driving all stakeholders to deliver on time and to the required quality standards
• Building a strong development team that can work independently and at the same time will collaborate with other international R&D teams
• Responsible to review Architecture and design technically robust, flexible and scalable solutions and deep understanding of technologies and architecture in a highly scalable and available set-up
• Expertise in highly transactional, large relational and complex systems
• Strong object oriented design skills, and an uncanny ability to design intuitive modules and class-level interfaces
• Superior management skills to manage multi-engineer projects and experience in delivering high quality projects on time
• Strong technical competence with a track record of individual technical accomplishments

As a Director in Acqueon you will need….

• An Engineering Degree - B.E/B.Tech/MS in any stream – Computer Science/IT preferred
• With 15+ years of experience in building and managing highly skilled development teams, and the ability to lead, coach and influence them
• Deep understanding in Java, Golang, SQL/NoSQL database, Elastic search, K8S and Docker
• Experience in developing scalable, concurrent, low-latency, fault tolerant systems
• Strong track record of leading and managing the delivery of software development projects, meeting key milestones and overcoming challenges
• Previous experience in working with other international R&D, product management and support teams
• Proven knowledge in both architecture and implementation-level software design of high-scale distributed systems
• Drive the success of the implementation by applying technical skills, to design and build enhanced processes and technical solutions in support of strategic initiatives.
• Work closely with the Architects and cross functional teams and follow established practices for the delivery of solutions meeting QCD (Quality, Cost & Delivery). Within the established architectural guidelines.
• Ability to manage, track and identify risks, bottlenecks and challenges ahead of time, and oversee technical coordination to resolve them
• Willingness to work in a fast paced, and driven team in a context-switching environment
• Should have experience with CDP platforms, NoSql platforms, java/python, AWS platform, ELT (connectors to fetch data, transform) additionally experience with Sagemaker, AI Modelling and Data Science would be a plus

 

 

About 6sense : The 6sense Account Engagement Platform helps B2B organizations achieve predictable revenue growth by putting the power of AI, big data, and machine learning behind every member of the revenue team.

https://hub.6sense.com/welcome/6sense-funding-announcement">In one of the latest news,6sense Raises $125 Million in Series D Funding, Increases Valuation to $2.1 Billion https://hub.6sense.com/welcome/6sense-funding-announcement.

 

In the other news,6sense was named one of https://twitter.com/Inc">@Inc's Best Workplaces for the third year in a row.

 

 

As an Engineering Manager at 6sense ,you will have the opportunity to-

• Recruit and retain top-tier software engineering talent. 
• You will nurture an atmosphere of continuous improvement by serving as a coach, mentor, and technical advisor, while planning and supporting career development  
• You will diagnose and resolve systemic obstacles that prevent your team from delivering high-quality software. 
• You will meet 1-1 with team members on a regular basis.
• Recruit and retain top-tier software engineering talent 
• Work cross functionally with other Engineering Managers to strategize and execute on crucial business objectives along with managing upstream and downstream dependencies 
• Work with the Product Managers on project planning and roadmap 
• Apply distributed computing and map-reduce knowledge to compute, dedupe, and derive insights from billions of records daily 
• Intellectually contribute to the software, data, process, and growth of other team members 
• Participate in writing applicable patents for your ground-breaking work 
• Promote and set examples for high code quality like unit testing, good variable naming, modularity, etc. 
• Own products/features at multiple levels: code, data, metrics, reduction of support frequency, etc. 
• Ensure new features are properly tested at scale prior to release 

Required qualifications and must have skills 

• 5+ years of experience managing a team of 5+ engineers 
• 10+ years of experience in delivering software 
• BS / MS in Software Engineering or an equivalent degree 
• Experience leading by influence in multi-team, cross-functional projects 

• Do you like the idea of playing Master Shifu for product development teams? Or, what organizations think of it as playing an Engineering Manager.

• Do you live by the mantra of “buck stops with me”. Seriously, we also don’t know who Buck is and we are also looking for him.

• Have you led a product team of 15+ members in the past to successful outcomes? Okay, we would love to talk even if you unfortunately ran into a failure.

• Do you speak both binary and Humanary? Python , dialect, to talk to geeks and the Humanary, English or Hindi dialect, to talk to Clients. 

• Do you practice Agility? No, we don’t mean asanas from Baba Ramdev but things like Scrum or Kanban

• Do you practice Curiosity over Complacency? I..e are you a lean mean learning machine?

• Can you envision a solution architecture after hearing the product's vision and user stories? Do things like scalability, performability, flexibility, maintainability give you goosebumps of joy?

• Do you have an eye for good user experience?

 

Did you say Yes to all of them? My My! Love you! I’m sure your current team loves you too. But, if for whatever reason, you are looking for a new home then we would love to talk to you. We are a certified Great Place to Work, which means it’s a place where people love working with each other. And, you would too.

 

Send me an email, will ya?

Essential Job Functions:
 Managing Engineering team members , inclusive of Development and Quality Assurance teams
and driving new features and functionality to the Interactions Artificial Intelligence Platform
offerings.
 Technically hands on and contributing to the creation of a massively scalable, highly available
SaaS/ PaaS platforms
 Be a technical team lead, in addition to people manager, managing and ensuring success of
technical teams
 Provide a clear vision for the team to act on and ensure team members are performing at the
needed level to successfully execute goals.
 Effectively manage multiple projects, timelines and initiatives at the same time.

 Experience working with all phases of the Software Development Lifecycle – ranging from
architecture and design to implementation and testing.
 Troubleshooting and fixing issues
 Excellent oral and written communication skills and ability to effectively communicating within
and outside the team
 Bring new technical ideas to fruition by prototyping new ideas and transforming research Proof
of Concepts into production ready software
 Responsible for hiring and managing a talented team to design, build and ship next generation
products
 Ability to travel – upwards of 20%
 
Required Skills & Experience:
 10+ years of engineering experience working on systems/algorithm-level programming in
Java/Python
 Experience with SQL and/or NOSQL databases
 Experience working on products based on a distributed architecture deployed in multiple geo-
redundant CoLo/Cloud data centres.
 3+ years of experience managing, growing and building Dev and QA teams.
 Ability to operate in a highly ambiguous, rapidly evolving agile environment.
 Leading strong technical teams with a maniacal focus on reliability and scalability
 Hands-on manager who can also contribute in code
 Knowledge of Linux operating system fundamentals
 Experience working with the agile development methodology
 Experience working in a fast paced environment
 Experience building complex backend products like Speech Recognition Engines, Databases, etc.
 Bachelors or Master’s degree in Computer Science or equivalent qualification
Desired Skils (Good to have):
 Prior experience with NLP/voice technologies.
 Prior experience with AI and machine learning technologies just as tensorflow, pytorch, and
scikit-learn.
 Experience building real-time conversational systems leveraging SIP, webRTC, websockets, or
XMPP
 Experience with profiling and troubleshooting large scale, concurrent and multi-threaded JVM
based languages (Java)
 Experience with asynchronous, event driven architectures
Supervisory Responsibility:
This role will manage a group of developers as well as QA Engineers


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working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19.
• upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India.
• upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
• We were also covered by the Financial Times along with other disruptors in Ed-Tech.
• upGrad is the official education partner for Government of India - Startup India program.
• Our program with IIIT B has been ranked #1 program in the country in the domain of Artificial Intelligence and Machine Learning.

About the Role

A highly motivated and passionate individual who has experience in executing end to end web based products and applications; bringing them to production quickly and with high quality. Passionate about building flexible and scalable solutions with an eye for detail and can weigh pros and cons to find best possible solutions.

 

Role and Responsibilities

• Collaborate with Product Managers to plan, implement and deliver tasks and modules on a timely basis with best practices and adherence to SOPs.
• Understand the product requirements, ask questions, and gather information and feedback to design and deliver scalable and flexible systems.
• Deliver end to end applications from front end web development, back end development, middleware integration and persisting data in no SQL or RDBMS databases.
• Play the role of an unblocker in a tight scrum environment. Should be able to help other developers with challenges, problem solving, and help achieve milestones as per plan.
• Build a highly skilled and efficient team by hiring, keeping the team motivated, and managing performance.
• Build a culture of agile development, continuous improvement, and a strong sense of product ownership.
• Drive a culture of high quality at all stages by leveraging CI/CD and automation.
• Identify architectural issues and plans to resolve them.
• Proactively identify risks and define mitigations plans.
• Prioritize to manage ad-hoc requests in parallel with ongoing projects.
• Hands on with programming with 25%+ of bandwidth going into coding activities owned.

 

Skills/Experience

• A highly talented developer with 8+ years of hands-on experience in building secure and scalable web based applications using Java in backend and JS based frontend frameworks.
• Demonstrated experience managing teams of 5-10 or more engineers in product or online teams.
• Strong knowledge of Java 8+, databases (SQL and NoSQL) , MySql, Mongo. Willing to learn new technologies (Golang).
• Experience working with Cassandra, Spring Boot, Kafka, RabbitMQ is highly desirable.
• Working knowledge of any one or more of AngularJS/ReactJS/VueJS and CSS3, HTML5.
• Strong experience in data modelling for data storage tools in SQL; experience with noSQL is highly desirable.
• Experience building scalable solutions for 2x, 5x and 10x growth with high quality and flexibility.
• Practitioner of test driven development practices. Experience in creating and adhering to best practices for development.
• Experience working with container technologies like Docker and knowledge of CI/CD processes for automated integration and deployment. Basic knowledge of AWS preferred.
• Strong experience in Microservices (SRP) paradigm.

 

Qualification

B.Tech/M.Tech/MCA(IT/Computer Science)

We are looking for a talented Software Engineering Manager to join our engineering team. As a manager, you will lead a team participating in all aspects of the software development life cycle: scoping, design, coding, testing, implementation and support. You will help hire, train, mentor and lead a team of highly capable engineers. You will also help in the development of

Ours is a scalable microservices platform and geospatially-aware applications across multiple industries and form-factors. In this role, you must be able to multitask, quickly
adapt to new development environments, learn new systems, create reliable/maintainable
code, and find creative and scalable solutions to difficult and complex problems. You take
pride and ownership in your work as well as the overall contributions of your team. You must also have the ability to take a system-wide understanding, recognize use of system
components and disparate technologies and be able to diagnose and debug components
across an entire system. Your ability to communicate clearly and concisely (both written and verbal) is key, as is being a self-starter.

Primary Responsibilities:

● Build, train, mentor and lead a cross-functional agile team

● Help design, architect and develop advanced software solutions supporting multiple

projects and initiatives in a dynamic agile environment

● Collaborate with product owners and/or the business on requirements definition,

development of functional specifications, and design

● Wok in close collaboration with Scrum masters, Technical Product Manager and

Stakeholders within the team and function to co-own the deliverables

● Collaborate on or lead development of technical design and specifications as required

● Establish and lead best practices in software engineering

● Mentor and grow new employees on your team

● End to end feature development with a team size of 8-10 Dev & QA engineers across

levels.

Requirements:

● Bachelor’s Degree required, preferably in Computer Science or related field

● 10+ years of software development experience using both Frontend and Backend

technologies like - React.js/Angular.js, along with GoLang/Java/Python, or another object-oriented programming language

● 3+ years as an engineering lead or manager

● Experience with cloud technologies (AWS) and containerization (Docker/EKS) and Microservices

● Experience with SAFe Agile is preferred

Note: Role is full stack with more inclination to backend side.