Engineering Manager

About MyOperator:

MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.

About the Role:

Are you a results-driven and detail-oriented professional with a strong understanding of telecom regulations and backend operations? We are seeking a dynamic Compliance Analyst - Operations to take ownership of backend operations, vendor management, and ensure full adherence to telecom-related compliances.

This role requires a deep understanding of telecom infrastructure, data center operations, and regulatory frameworks. You will be instrumental in driving compliance, optimizing operational processes, supporting strategic business growth, and mitigating potential operational and compliance risks.

Key Responsibilities:

• Regulatory Compliance: Ensure adherence to all telecom-related laws, licenses, and regulatory guidelines (TRAI, DoT, etc.). Stay updated on compliance mandates, coordinate audits and filings, and manage relationships with regulatory bodies.
• Telecom Procurement & Vendor Management: Conduct end-to-end procurement of telecom resources and services, ensuring cost efficiency, SLA adherence, and compliance in vendor contracts. Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews.
• Data Center Operations: Oversee procurement and resource planning for data center infrastructure, monitor performance, identify areas for optimization and regulatory alignment, and ensure adherence to relevant security standards.
• Vendor Governance: Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews. Manage relationships with key vendors.
• Asset & Infrastructure Troubleshooting: Manage technical troubleshooting, minimize downtime, and ensure preventive maintenance protocols for telecom infrastructure and data centers.
• Ticketing & Issue Resolution: Handle operational queries via ticketing system, conduct root cause analysis, and suggest process improvements.
• SOPs & Process Development: Define, document, and suggest Standard Operating Procedures (SOPs) across telecom, compliance, and operations functions. Identify opportunities for automation in operational processes.
• Data Management & Reporting: Collect and analyze data from internal and external sources to support management decision-making. Develop dashboards and reports for operational visibility and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Cross-functional Collaboration: Work with internal teams to align operational strategies with business objectives and compliance standards.
• Audit & Cost Optimization Support: Assist in telecom/vendor audits (internal and external) and contribute to cost-efficiency initiatives across operations. Familiarity with audit frameworks is desirable.
• Risk Management & Mitigation: Identify potential operational and compliance risks and develop and implement mitigation strategies.
• Stakeholder Management: Interact and manage relationships with external stakeholders like regulatory bodies and auditors.
• Admin Oversight: Manage end-to-end admin tasks including facility coordination, vendor contracts, and support services to ensure smooth daily operations.

Requirements:

• Education: Post Graduate (MBA preferred).
• Experience: Minimum 3-5 years of experience in backend operations, with mandatory exposure to telecom infrastructure and telecom regulatory compliance.

Skills:

• Deep understanding of the telecom regulatory landscape (TRAI, DoT, etc.).
• Strong vendor management and negotiation skills, including SLA adherence.
• Knowledge of telecom and data center infrastructure operations and relevant security standards.
• Ability to design and optimize operational workflows and SOPs.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Working knowledge of data reporting tools like Google Data Studio, AWS QuickSight, etc.
• Strong communication and analytical skills.
• Experience of working with ticketing systems.
• Basic project management skills.
• Certifications: Relevant certifications (e.g., ITIL, specific telecom certifications, compliance-related certifications) are a plus.
• Understanding of SLAs and KPIs: Proven ability to understand, define, and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Location: Candidates must be based in Delhi/NCR.

Other Requirements:

• Willingness to work flexible hours and roster-based shifts (including Sundays).
• Comfortable with a 6-day workweek.
• Location: Work-from-office (Noida, Sector 2).
• Willing to travel to data centers across India when needed.
• Flexibility in communication with both technical and non-technical stakeholders.
• Proactive and solution-oriented approach to challenges.

Benefits:

• Competitive salary aligned with industry standards and experience.
• Opportunity to work at the intersection of compliance, operations, and telecom infrastructure.
• Exposure to strategic and high-impact operational roles across telecom and data center verticals.
• A dynamic and collaborative work environment with growth potential.
• On-the-job learning in telecom regulations, infra compliance, and vendor governance.
• Potential for growth within the organization.
• Exposure to new and innovative technologies in the telecom and data center space (if applicable).
• Specific training opportunities in telecom regulations or technologies (if applicable).

Job Title: HR Data Analyst  

Reports To: HR Business Partner

Duties

• Collect and compile HR metrics and data from the global HR team using internal SharePoint site as well as Excel files from local HRIS systems
• Analyze data on a monthly, quarterly, and annual basis regarding recruitment and attrition
• Prepare data reports using Excel and Power Point
• Ensure data integrity by identifying issues and fixing errors either in SharePoint or local HRIS system
• Track recruitment costs on a regional and global basis
• Work closely with Finance team to monitor global recruitment budget costs and new hire/attrition pipeline
• Lead HR data projects, such as data review/audit and mass data changes
• Assist HR team with various data projects, as requested

Required Skills

• Intermediate Microsoft Office skills, including Excel, Power Point and Word
• Strong attention to detail
• Excellent verbal and written communication skills
• Ability to build strong working relationships across different locations and departments
• Strong analytics and problem solving – able to identify anomalies in data and follow up to find an explanation as to why
• Must maintain confidentiality
• Familiarity with Power BI is preferred

Experience

• 8 to 12 years’ experience with data analysis, either in the finance, accounting or HR field
• Bachelor’s degree in any field is preferred

Job Role: Customer Support  Executive

Location: HSR Layout; Bangalore 

Employment Type: Permanent & Full time 

Years of Experience: 1 to 3 years

Salary: As per industry standards

Job Summary: 

About the role: Will be responsible for contacting & engaging with customers with care & empathy & responding to their queries in a professional manner. Ensuring customer satisfaction of the highest order.

Roles & Responsibilities: 

• Handling customer queries and managing customer coordination 

• Approach all queries with customer centric attitude

• Manage data and MIS reports

• Offering exceptional customer service and satisfaction 

• Help build and improve processes

• Adhere to set standards of TAT and SLA

• Demonstrates customer empathy during all interactions with customers. 

Qualifications 

1. Min 1 to 3 years’ experience in a customer support role 

2. Can handle voice and non-voice process (chat, email, phone) 

3. Excellent interpersonal skills 

4. Excellent written and oral communication skills in English and Hindi 

5. A quick learner 

6. Ability to make high quality decisions & Multi tasks.

Why Join CNH?

• Be part of a fast-growing organization that prioritizes employee health and well-being.
• Collaborative and inclusive work culture.
• Opportunities for professional growth and development.

Front-End Software Engineer (React, Next.js)

Location: Mumbai, India

Experience: 3+ years

Industry: Fintech / Startup

About MethodTech

At MethodTech, we’re building the next-generation platform for institutional investors, combining cutting-edge technology with advanced quantitative models, real-time analytics, and execution tools. Our goal is to empower institutional investors to make data-driven, informed decisions with ease. You will have the opportunity to work closely with the co-founders and play a pivotal role in shaping the future of MethodTech.

Job Description

We’re looking for a driven and innovative Front-End Software Engineer with expertise in React and Next.js. In this role, you will work closely with the co-founders to design, develop, and scale our platform’s front-end architecture. You’ll take ownership of key front-end decisions, collaborate with back-end teams, and contribute to the overall vision of the product. This is an exciting opportunity to make a lasting impact in a fast-growing startup.

Responsibilities

• Lead front-end development efforts using React and Next.js, delivering high-quality, scalable applications.
• Collaborate closely with the co-founders to define and implement the technical direction of the platform.
• Work alongside the product and design teams to turn ideas and concepts into user-centric features and functionality.
• Write clean, maintainable, and efficient code for the front-end of the platform.
• Optimize the performance and scalability of the application for enterprise use.
• Contribute to the overall architecture and design of the platform to ensure reliability, speed, and scalability.
• Participate in code reviews, mentor junior engineers, and foster a culture of collaboration and learning.
• Stay up-to-date with the latest industry trends, emerging technologies, and best practices.

Requirements

• 3+ years of experience in front-end development with hands-on expertise in React and Next.js.
• Experience with state management tools (e.g., Redux, Context API).
• Familiarity with Django Rest Framework is a plus.
• Excellent problem-solving skills and ability to work independently in a dynamic startup environment.
• Excellent communication skills and comfort working directly with leadership.

Why Join Us?

• Work Directly with Co-Founders: Play a critical role in shaping the product and the company’s technical future.
• Early Impact: Your work will have a direct impact on the company’s success and growth.
• Growth Opportunities: We’re scaling quickly, and there’s a lot of room for personal and professional growth.
• Collaborative Team: Join a team that values innovation, teamwork, and an entrepreneurial mindset.
• Competitive Salary and Benefits: We offer a competitive compensation package to attract top talent.

ORAI is a Global Conversational AI Platform to build 1:1 instant conversations with customers over text, Voice, and Messenger apps. ORAI is a result of highly experienced and driven experts who understand AI, ML, Design Thinking, and Robotics.

We Experience the future of customer interaction with our AI Chatbot featuring conversational machine learning—providing intelligent, natural language conversations, personalized user experiences, and continuous improvement in understanding and responding to user queries, all tailored to enhance customer engagement and satisfaction.

We Are introducing our cutting-edge AI Chatbot—an advanced virtual assistant designed to provide instant customer support, personalized interactions, and streamlined workflows. With natural language processing, multichannel integration, and scalable capabilities, our AI Chatbot revolutionizes user engagement, offering data-driven insights and boosting overall operational efficiency for businesses of all sizes.

Position: Sales Executive/BDE

Location: Bangalore

Type: Full-time

Requirements:

● 1-2 years in outbound focused sales position desired; customer-oriented background required (sales, support, customer service) in B2B SAAS preferably

● Bachelor’s degree in business, marketing, or related field

● Excellent communication and interpersonal skills

● The ability to generate leads independently.

● Willingness to learn and apply the fundamentals of the BANT/MEDDIC Sales process approach ● Great to have-Artificial Intelligence, Machine Learning and/or Computer Vision

● Knowledge of the AI industry and emerging technologies

Key Responsibilities:

● Prospecting: As an SDR you will be responsible for identifying and qualifying high-potential customers via cold calling, networking, and e-mail, as well as utilizing Internet information sources to build and maintain a lead development pipeline.

● Lead Generation and Nurturing: You will follow up with qualified leads and build a relationship with them, answering their questions and providing helpful information to move them closer to a buying decision.

● Sales Enablement: You will work closely with the sales team to understand their needs and help them be more effective in closing deals. This can involve creating sales collateral, providing market insights, and organizing training sessions.

● Data Management: You’ll be responsible for keeping accurate and up-to-date records of all their activities and interactions with potential customers. This data is used to inform the sales process and improve overall performance.

● Pipeline Management: You will be managing the pipeline of leads and ensuring that it is always full of high-quality prospects

I am looking for Mulesoft Developer for a reputed MNC

Experience: 6+ Years

Relevant experience: 4 Years

Location : Pune, Mumbai, Bangalore, Indore, Kolkata

Skills:

Mulesoft

Experience: 6+ Years

Relevant experience: 4 Years

Location : Pune, Mumbai, Bangalore, Indore, Kolkata

Do you thrive on working with cutting edge technology, with innovators in the early stages of ideas, products, or platforms? Do you have the passion to be a core member of a fast-growing start-up? Are you an expert or aspiring to become one who can work on the Full Stack of an application? Do you have a genuine interest in all software technologies? If the answer is yes, do reach out to us - Crediwatch is the place for you!

You will be exposed to work on every level of the stack in a highly agile, fast growing, start-up FinTech environment, while ensuring Breakthrough Simplicity in innovation and Diving Deep to arrive at a solution-based approach to problem solving and idea creation.

The environment at Crediwatch is vibrant and innovative! You will learn and regularly interact with peers who are the best at what they do and will motivate you to be the best version of yourself, technically and professionally.

The Role Expectation

• You will play a key role in the development of the core product, working directly with the Business team on realizing their needs and translating it into the product.
• You will be involved in the overall design, architecture and development of the application, maintaining quality and ensuring performance and compliance to software standards and guidelines
• You will adhere to the best practises of the Agile & TDD
• You will collaborate with the rest of the engineering team to design, prioritise and launch new features.
• You will take ownership for organising code and maintain its integrity at all points in time.
• You will be responsible for understanding and implementing security and data protection best practices.
• You will bring in a passion for technology and hunger to learn

You Have

• A sound knowledge of Python, hands-on experience in using Django/Flask etc., design patterns and application design
• Experience with database architectures like NoSQL, RDBMS. Eg: MongoDB/ Cassandra / Couchbase / MySQL
• A good understanding of message queues mechanisms like Redis/RabitMQ (or similar)
• Knowledge of python web crawling frameworks like Scrapy & Frontera
• Hands on experience with CI/CD
• Experience in using Git for source code management & Jira

Good to Have

• Strong Linux skills, knowledge of building large scale, multi-threaded applications and experience in designing and building RESTful web services,
• Building API services with GraphQL
• Skills in configuring and implementing Hadoop/HDFS, Elasticsearch and HBase or knowledge of any graph databases
• Prior experience in architecting large scale distributed systems and experience with cloud deployments on AWS/Azure
• Prior experience working in a fast-paced start-up environment.
• Domain knowledge in the financial/data space; any external, relevant certifications.

Your Background

• At least 6+ years of hands-on development experience
• A bachelor’s or master’s degree in a related field

You Believe-in & will align with our Business Objectives

• Customer Obsession - Consistently listen to customers; test, enhance and improve the customer experience.
• Breakthrough Simplicity - An innovative approach to make everything simpler
• Diving Deep -Technique used to arrive at a solution-based approach to problem solving and idea creation
• Drive for Results - Focus on end result of any task
• Encourage and Improve - Encouraging and promoting team work and focus on continuous self-development at every stage.
• Be Ethical and Respectful - Willingness to do the right thing – even if it is hard; courteousness and being focused on the best in others.

Who We Are

We build innovative technology everyday!

Crediwatch is a ‘Data Insights-as-a-service’ company that provides lenders, businesses with actionable credit intelligence on private entities they need to improve trust and increase their lending and trading activity. Crediwatch does this with no human intervention by deploying the latest practical AI and technology tools that provide the most reliable comprehensive real time inputs.

Each day at Crediwatch is about striving for transparent insights, analysis and accurate results. If this aligns with your interests and aspirations, we have interesting positions for you.

You Will Enjoy

Our start-up environment - fun, casual, informal, family & pet-friendly! Ours is a highly energized playground where brilliant minds come together to make bold, impactful decisions every day! Needless to say, we have excellent filter coffee, health drinks round the clock, lunch buffets, PS4 and Foosball breaks and a stocked kitchen.

We play to win and have fun doing it! We work to engage your brain by organizing brilliant TechTalks by industry leaders and frequent high-on-energy hackathons and engage your crazy fun-side at our well-planned retreats. We are a highly eco-conscious team and we encourage and support our team’s physical & mental wellbeing.

All these and a great set of people to work with - We Are Crediwatch!