Engineering Manager

At Shipthis, we’re on a mission to modernize the freight forwarding industry. Our cutting-edge SaaS platform empowers freight forwarders to digitalize operations, improve efficiency, and deliver exceptional customer experiences.

We’re the perfect size for every team member to make a real impact, your ideas can shape workflows, your efforts can move the needle, and your work will help reshape global logistics.

Learn more at www.shipthis.co

Role Overview:

We’re seeking a proactive, organized, and customer-focused Inside Sales Executive to manage the journey from first lead contact through onboarding and beyond. You’ll be the central point of coordination between our Sales team, prospects, and internal teams — ensuring every step is smooth, timely, and documented. This is a multi-stage role involving pre-sales lead management, demo coordination, post-sales onboarding support, and customer touchpoints. Ideal for someone who thrives on ownership, structured follow-ups, and cross-functional teamwork.

Key Responsibilities:

Pre-Sales & Lead Management

• Qualify and research inbound leads using agreed criteria.
• Schedule and coordinate product demos for the Sales team.
• Prepare demo materials, set up accounts, and ensure readiness.
• Keep CRM data 100% accurate & up-to-date

Demo & Evaluation Coordination

• Review AI-generated demo notes for accuracy, highlight key decision drivers, and update CRM accordingly.
• Send personalized post-demo follow-ups using AI-assisted content — including materials, recap, and clear next steps tailored to the prospect’s needs.
• Maintain regular contact during the trial/evaluation period to ensure engagement and address any questions or blockers promptly.

 Post-Sales & Onboarding Support

• Facilitate smooth handover to Implementation/Customer Success teams.
• Follow up on pending documents or data from new customers.
• Track go-live dates and ensure commitments are met before launch.

 CRM & Reporting

• Document every customer interaction touchpoint in CRM.
• Monitor pipeline movement and prepare weekly/monthly reports.
• Provide accurate data for sales forecasting

 Customer Success Touchpoints

• Conduct post-launch check-ins to gather feedback.
• Identify potential upsell or cross-sell opportunities.
• Support resolution of customer issues when needed during the hyper care period.

Desired qualifications include:

• 1–3 years in inside sales, sales coordination, or customer success roles (B2B SaaS preferred).
•  Familiarity with CRM tools (HubSpot, Salesforce, Zoho, LeadSquared, etc.). Proficient in MS Office tools like SharePoint, etc.
• Strong written and verbal communication skills.
• Exceptionally organized and capable of managing multiple priorities.
• "Customer-first" attitude with problem-solving mindset.
• Comfortable working cross-functionally across sales, support, onboarding, and operations.
• Bonus: Understanding of freight forwarding/logistics workflows (training provided).

We welcome candidates

• Who is Immediate Joining
•  Female candidates returning to work after a career break are strongly encouraged to apply
• Whether you're seasoned or just starting out, if you have the skills and passion, we invite you to apply.

We are an equal-opportunity employer and are committed to fostering diversity and inclusivity. We do not discriminate based on race, religion, colour, gender, sexual orientation, age, marital status, or disability status.

JOB SYNOPSIS:

• Job Role: Inside Sales Executive
• Location: Bangalore
• Job type: Full-time, permanent
• Experience (1-3) years
• Industry Type: Software Product
• Functional Area: Sales & Business Development

Location: Maharashtra, India (Remote / Hybrid) Company: Videoselz Reporting to: CEO

About Videoselz

Videoselz is a fast-paced, Silicon Valley-based startup on a mission to revolutionize how e-commerce brands grow. We build high-performance video processing tools that empower brands to turn content into revenue. Our team is small, elite, and composed of industry veterans, including engineering leadership formerly of Meta.

The Role

We are looking for a scrappy, high-agency Full-Stack Engineer with 2 to 5 years of experience to join our core team. This isn't a role where you’ll be a small cog in a giant machine. You will report directly to the CEO, working alongside leaders who have scaled products for billions of users. You will be expected to wear multiple hats, moving seamlessly between architecting backend services and crafting fluid frontend experiences.

Technical Requirements

• Experience: 2–3 years of professional software development experience.
• The Stack: Deep proficiency in JavaScript, React, and Svelte.
• Full-Stack Mindset: Strong foundational knowledge of backend architecture and the ability to own a feature from database schema to UI deployment.
• Versatility: You are comfortable jumping into unfamiliar territory, whether it's optimizing video rendering pipelines or refining a checkout flow.

What to Expect (The Reality)

• High Velocity: We move fast. The workload is high, the deadlines are tight, and the quality bar is even higher.
• Extreme Impact: Every line of code you write will directly influence the success of our e-commerce partners.
• Direct Access: Reporting to the CEO means your ideas are heard immediately, and your feedback shapes the product roadmap.

Why Join Us?

While we work hard, we believe in taking care of our "A-Players." We offer a Silicon Valley-style environment right here in Maharashtra.

• Mentorship: Learn directly from ex-Meta engineering leaders who understand how to build world-class systems.
• Generous Benefits: Competitive salary.
• Rest & Recharge: We offer "Days Off" policy. We believe that when you aren't working, you should be completely disconnected so you can come back at 100%.
• Equity/Growth: As an early member of a small team, you will have significant upside as the company scales.

The Ideal Candidate

You are a "Product Engineer" at heart. You don't just want a ticket assigned to you; you want to understand the "why" behind the feature. You are based in Maharashtra and are ready to put in the hours to build something that defines a category.

Job Title: Customer Service Executive

Job Description:

As a Customer Service Executive, you will play a crucial role in delivering excellent customer experiences. You will be responsible for handling customer inquiries, resolving issues, and ensuring overall satisfaction. Strong communication skills, empathy, and a solution-oriented mindset are key to success in this role.

Must-Have Skills:

1. Communication Skills: Exceptional verbal and written communication skills to interact effectively with customers.
2. Customer Focus: A customer-centric approach with the ability to understand and meet customer needs.
3. Problem-Solving: Strong problem-solving abilities to address customer issues and find satisfactory resolutions.
4. Empathy: Ability to empathize with customers and provide support in a compassionate manner.
5. Multitasking: Capacity to handle multiple tasks efficiently in a fast-paced environment.
6. Adaptability: Flexibility to adapt to changing situations and customer requirements.
7. Team Collaboration: Ability to collaborate with cross-functional teams to achieve customer satisfaction.

Good-to-Have Skills:

1. Product/Service Knowledge: Familiarity with the company's products or services.
2. Previous Customer Service Experience: Prior experience in a customer service role is advantageous.
3. Technical Proficiency: Basic technical skills to navigate systems and assist customers with online platforms.
4. Time Management: Efficient time management skills to prioritize and meet deadlines.
5. Language Proficiency: Additional language proficiency may be beneficial, depending on the customer base.

What You will do

● Create beautiful software experiences for our customers using design thinking, lean and agile methodology.

● Design and develop software products from scratch using the latest cutting edge technologies, platforms and languages such as JAVA, python, Javascript, GoLang and Scala.

● Work in a dynamic, collaborative, transparent, non-hierarchical culture.

● Help to grow the next generation of developers and have a positive impact on the industry.

Basic Qualifications

● Experience: 8+ years.

● Engineering Degree in Computer Science OR Equivalent.

● Hands-on development experience with a broad mix of languages such as JAVA, Python, Javascript etc.

● Server-side development experience mainly in JAVA, (Python and nodeJS can be considerable)

● UI development experience in ReactJS or AngularJS or PolymerJS or EmberJS or Jquery etc.

● Passion for software engineering and follow the best coding concepts.

● Good to great problem solving and communication skills.

● Must have experience in technical architecture and design , code reviews and mentoring junior developers.

● Should have experience in stakeholder management and work along with architects as and when necessary to lead the project.

Nice to have Qualifications

● Product engineering and customer-centric mindset.

● Great OOP skills, including design patterns.

● Experience with devops, continuous integration & deployment.

● Exposure to big data technologies, Machine Learning and NLP will be a plus.

Benefits

● Competitive salary.

● Work from anywhere.

● Reimbursements for remote work set up.

● Insurance (including a top up insurance for COVID).

● Free Access to Online learning libraries such as O'reilly or equivalent

Location

Remote - work from anywhere.

ANAROCK Group is India's leading specialized real estate services company having diversified interests across the real estate value chain.
ApnaComplex is part of ANAROCK Group and is one of India’s largest and fastest-growing PropTech disruptors within the Society & Apartment Management business.  The SaaS based B2C platform is headquartered out of India’s tech start-up hub, Bangalore, with branches in 6 other cities. It currently empowers 3,600 Societies, managing over 6 Lakh Households in over 80 Indian cities to effortlessly manage all aspects of running large complexes seamlessly.

If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, ApnaComplex is the place for you.

Key job responsibilities-

• ​Design and develop highly scalable, reliable and fault tolerant systems ​
• Understand the customer needs, design & implement
• ​Envision project goals, product architectural solutions with a high focus on detail to ensure successful implementation
• ​Articulate complex problems communicating viable architecture and design approaches in a clear and concise manner
• ​Enhance the agile SDLC within the Development Team through new learning, continued growth, and applying industry best practices and processes
• ​Keep optimizing & automating mundane tasks • ​Problem solving in accounting modules

Who You Are-

• ​You have a deep interest and passion for technology - You love writing and owning code and enjoy working with people who will keep challenging you at every stage.
• ​You have strong problem solving, analytic, decision-making and excellent communication with interpersonal skills.
• ​You are self-driven and motivated with the desire to work in a fast-paced, results driven agile environment with varied responsibilities
• ​You have a strong knowledge in accounting systems like ledger entries

Qualifications-

• ​Minimum 2 years of software development experience in backend
• ​Hands on experience with PHP using CodeIgniter and Javascript (Angular/ React)
• Database technologies - SQL and/or NoSql
• Experience in developing REST APIs
• ​Knowledge of VCS using SVN/ GIT and Payment Gateways
• ​Expertise in design principles and their application
• ​Strong computer science fundamentals in data structures and algorithms ​ Fast Learner & a Team Player

Locations: Bangalore

Quick Glances:

• https://www.apnacomplex.com/why-apnacomplex">What to look for at ApnaComplex
• https://www.linkedin.com/company/1070467/admin/">Who are we A glimpse of ApnaComplex, know us better
• https://www.apnacomplex.com/media-buzz">ApnaComplex - Media – Visit our media page

ANAROCK Ethos - Values Over Value:

Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.

We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity / expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them.

The key aspects of this role include:

• Design, build, and maintain scalable applications using Python.
• Contribute to the entire implementation process including driving the definition of improvements
based on business need and architectural improvements.
• Act as a subject matter expert for Application Software developers and Engineers.
• Handle server-side code for a production platform and contribute to new features.

To be the right fit, you'll need:
• More than 4+ years of experience as a software developer in Python, with knowledge of at least one
Python web framework such as Django, Flask, etc.
• Good understanding of common design patterns and architecture principles to design reliable and
Scalable applications
• Strong communication skills
• Knowledge of databases line NoSQL or MongoDB
• Good to have AWS and Docker or Web services
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3

Strong knowledge of PHP web frameworks such as Core PHP, CodeIgniter, Yii, Laravel.

- Strong knowledge of open source platforms like WordPress

- Strong Knowledge in Mysql Database. Analyze, Create, and Normalize databases independently.

- Understanding the fully synchronous behavior of PHP

- Understanding of MVC design patterns

- Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3

- Knowledge of object-oriented PHP programming

- Strong in Javascript, Ajax, Jquery.

- Knowledge of Apache Server and Linux.

- Knowledge of XML, HTML, HTML5, XHTML, CSS

- Should be able to handle the project independently.

- Can understand and work on running projects.

- Can be able to handle multiple projects simultaneously.

- Optimization and performance

Responsibilities and Duties

Working on the live project and client communication