
RESPONSIBILITY
· Determine and define project scope and objectives
· Predict resources needed to reach objectives and manage resources in an effective and efficient manner
· Prepare budget based on scope of work and resource requirements
· Track project costs in order to meet budget
· Develop and manage a detailed project schedule and work plan
· Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
· Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
· Utilize industry best practices, techniques, and standards throughout entire project execution
· Monitor progress and make adjustments as needed
· Measure project performance to identify areas for improvement
Requirements
· 4 years of Project Management and related experience
· Project Management Professional (PMP) certification preferred
· Proven ability to solve problems creatively
· Strong familiarity with project management software tools, methodologies, and best practices
· Experience seeing projects through the full life cycle
· Good analytical skills
· Strong interpersonal skills and extremely resourceful
· Proven ability to complete projects according to outlined scope, and timeline

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Job Description
We are looking for an experienced and results-driven Sales Executive/Business Development Executive (BDE) to join our team. The ideal candidate should have a strong background in sales and basic knowledge about digital marketing, excellent relationship-building skills, and the ability to identify and convert leads into long-term business opportunities.
Roles & Responsibilities :
Reach out to potential clients via calls, emails, and messages
Generate leads and build a strong pipeline
Schedule meetings and demos with prospective clients
Assist in client communication and relationship building
Collaborate with the sales team for market strategies
Skills Required :
Excellent communication & interpersonal skills
Confident and self-motivated attitude
Basic knowledge of sales, CRM tools, or business development
Good command over spoken and written English
Eagerness to learn, adapt, and perform
What You'll Gain :
Strong foundation in sales & client communication
Competitive salary + attractive incentives
Real-world learning with experienced professionals
Improved communication, confidence, and sales pitch


- Hands-on experience with PHP and frameworks like Laravel, Codeigniter.
- Thorough understanding of React and its core principles.
- Good with JQUERY.
- Database design for scalable and secure system using NoSQL (MongoDB) or RDBMS (MySQL or
- PostgreSQL)
- POC development with other engineers
- Writing Unit testing for a robust system
● Solve complex performance problems and architectural challenges
● Troubleshoot, test, and maintain the core product software and databases to ensure strong optimization and functionality.
● Build efficient, testable, and reusable PHP modules.
● Ability to work on multiple projects at the same time and complete tasks in a timely manner.
● Work closely with product manager to release features and additions.

Technical Requirement :
- Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
- Familiarity with RESTful APIs to connect Android applications to back-end services
- Strong knowledge of Android UI design principles, patterns, and best practices
- Experience with offline storage, threading, and performance tuning
- Strong knowledge in SQLite Database
- Experience in designing and developing custom controls for Android.
- Solid foundation in data structures, algorithms, and object orientation design.
- Capabilities to write and execute unit test cases.
- Independent researching, solution finding, analysis and problem solving skills and capabilities.
- Should have a strong knowledge of OOPS and intermediate knowledge of front-end GUI design and development.
- Should have knowledge of Kotlin
- Should have experience in MVC / MVVM Architecture.
- Good in Analytics and Communication
About the company:
We are an IT & Consulting organization helping Enterprises with their Analytics and Planning needs. Their Rockstar team has built multiple products and solutions to cater to our clients across sectors such as Retail & E-commerce, Consumer Goods, Pharmaceuticals & Life Sciences, Real Estate, Hi-tech, Manufacturing, and Automotive.
We have a geographic presence in the United States (Dallas) & India (Delhi-NCR, Mumbai, Bangalore & Kolkata) and have 600+ people, a strong world-class team. We are growing at a rapid pace and plan to double our growth each year. This provides immense growth and learning opportunities to those who are choosing to work with Polestar. We are serving customers across 20+ countries. Our expertise and deep passion for what we do has brought us many accolades.
Profile Summary
We are looking for individuals with a leadership mindset in sales, who comes with strong consultative sales experience.
Key Responsibility
Create a systematic, process-driven approach to partner outreach and relationship management.
Keep a great ongoing relationship with AWS and offer new ways to grow the partnership.
Can-do attitude individual who enjoys networking and establishing relationships.
Manage high-value corporate partnerships and develop long-term strategies to secure multi-year strategic partnerships.
Analyse and identify opportunities to secure new business by partnering with Anaplan.
Drive the team towards sales targets, has visibility of all opportunities and risk, and ensures the team has a healthy pipeline and proposal tracking systems.
Identify new markets to widen the market base for enhanced revenue and profit generation.
Administer the entire sales process as per plan.
Manage Anaplan engagements to design strategies to acquire more business deals through OEMs.
Manage pricing and other sales proposal activities and provide support to the marketing department.
Owns the business plan: financial target/proposal submission/revenue on hand/pipeline. Overall business planning and forecasting.
Collaborate with Anaplan for conducting events for enhancing business growth.
Negotiates with clients and uses the right levers in doing so. Clearly links the value of Polestar Solutions offerings with the price.
Takes overall accountability for business planning and implementation.
Personal Attributes
You have the resilience to bounce back after minor setbacks.
You have the achievement orientation to achieve the target and do what it takes.
You have the interpersonal skills to develop & sustain meaningful relationshipsMetalpace.com is seeking a talented UX Designer to join our team. As a UX Designer, you will be responsible for creating exceptional user experiences across all of our digital platforms. The ideal candidate has a strong background in user-centered design principles and methodologies, as well as a keen eye for detail.
Responsibilities:
- Work with cross-functional teams to understand business and user needs and create design solutions that are visually appealing and intuitive to use
- Develop and maintain wireframes, prototypes, and user flows that effectively communicate design concepts and solutions
- Conduct user research, testing, and analysis to inform design decisions and validate design solutions
- Collaborate with front-end developers and other stakeholders to ensure designs are implemented as intended
- Continuously monitor and iterate on the user experience to ensure it aligns with business objectives and user needs
Requirements:
- Bachelor's degree in Design, Human-Computer Interaction (HCI), or related field
- 3+ years of experience in UX design for digital products
- Proficiency with design and prototyping tools such as Sketch, Figma, Adobe Creative Suite, InVision, etc.
- Strong portfolio showcasing previous UX design work with clear explanations of design decisions and outcomes
- Experience conducting user research, testing, and analysis
- Excellent communication skills and ability to work collaboratively with cross-functional teams
At Metalpace.com, we value diversity and are committed to creating an inclusive environment for all employees.
We offer competitive compensation packages, opportunities for career growth, and a fun and dynamic work culture. If you're passionate about creating exceptional user experiences and want to be part of a talented team, we encourage you to apply for this exciting opportunity.

Job Description
What is the role?
Expected to manage the product plan, engineering, and delivery of Plum Integration activities. Plum is a rewarding and incentive infrastructure for businesses. It's a unified integrated suite of products to handle various rewarding use cases for consumers, sales, channel partners, and employees. 31% of the total tech team is aligned towards this product and comprises 32 members within Plum Tech, Quality, Design, and Product management. The annual FY 2019-20 revenue for Plum was $ 40MN and is showing high growth potential this year as well. The product has a good mix of both domestic and international clientele and is expanding. The role will be based out of our head office in Bangalore, Karnataka however we are open to discuss the option of remote working with 25 - 50% travel.
Key Responsibilities
- Scope and lead technology with the right product and business metrics.
- Directly contribute to product development by writing code if required.
- Architect systems for scale and stability.
- Serve as a role model for our high engineering standards and bring consistency to the many codebases and processes you will encounter.
- Collaborate with stakeholders across disciplines like sales, customers, product, design, and customer success.
- Code reviews and feedback.
- Build simple solutions and designs over complex ones and have a good intuition for what is lasting and scalable.
- Define a process for maintaining a healthy engineering culture (Cadence for one-on-ones, meeting structures, HLDs, Best Practices In development, etc.).
What are we looking for?
- Manage a senior tech team of more than 5 direct and 10 indirect developers.
- Should have experience in handling e-commerce applications at scale.
- Should have experience working with applications like HubSpot salesforce and other CRM.
- Should have experience in B2B integrations.
- Should have at least 10+ years of experience in software development, agile processes for international e-commerce businesses.
- Should be extremely hands-on, with an Automate as much as possible mind set full-stack developer.
- Should exhibit skills to build a good engineering team and culture.
- Should be able to handle the chaos with product planning, prioritizing, customer-first approach.
- Technical proficiency
- Frameworks like React, React Native, Node.js, GraphQL
- Databases technologies like Elasticsearch, Redis, MySQL, MongoDB, Kafka
- Dev ops to manage and architect infra - AWS, CI/CD (Jenkins)
- System Architecture w.r.t Microservices, Cloud Development, DB Administration, Data Modeling
- Understanding of security principles and possible attacks and mitigate them.
Whom will you work with?
You will lead the Plum Integration Engineering team and work in close conjunction with the Tech leads of Plum with some cross-functional stake with other products. Your will report to the CTO directly.
What can you look for?
in a software services organization
• Demonstrable experience designing and implementing successful marketing campaigns
• Solid knowledge of SEO, web analytics, and Google AdWords
• Experience with CRM software and digital marketing tools and techniques
• Strong leadership skills
• Excellent communications skills
• Strong analytical and project management skills
• Strategic mindset, with the ability to make difficult decision
Shyja Shanoj
Manager - Business & Operations
Forte Recruitment Consultants
Kannur, Kerala, India
Job title: Sr. Customer Success Manager |
Work Location: Mumbai/Remote |
Division/Department: Customer Success Onboarding |
Reports to: Lead CSM |
Essential Duties and Responsibilities:
|
Education and/or Work Experience Requirements:
|
Job Function – Quality Director
Specialization – Quality
Industry - BPO
Salary Increment - As per company policy
Experience - Minimum 2 years as Sr. Manager – Quality / Preferred director role
Level – L 5
Location - Gurgaon
Key Skills
- Ability to motivate and inspire new & existing Team mates
- Must have a strong eye for detail and a thorough understanding of client expectations
- Must display positive energy, service oriented attitude towards all teammates.
- Strong managerial, organizational, prioritization and leadership skills
- Solid language fluency required (enunciation, clarity and professionalism)
Job Description:
This role is responsible for:
- Client interactions
- Manage and develop improvement plans in liaison with other department(s)
- Effective resource utilization
- Meeting & exceeding defined KPIs
- Able to motivate team members.
- Manage Quality Team member and help them in performance improvement
- Effective resource utilization
- Meeting & exceeding defined KPIs
- Able to motivate team members
- Initiate KPI projects, Automation project, CJMs
- Initiate metric improvement activities/projects
- Has lead & mentored process improvement projects and demonstrated significant benefits (Tangible/Non Tangible)
- Assures effective process and policy mechanisms are in place
- Develops and assures compliance with the Service Level Agreements between internal and external customers
- Assures confidentiality and integrity of data
- Assures implementation of compliance with the Information Technology Standards (System checks, whitelist)
- To oversee risk management activities across the Program
- Developing, establishing, and maintaining an effective system-wide compliance and ethics program designed to prevent, monitor, detect, and respond to non-compliance and recommend corrective actions to fully meet regulatory requirements. This includes a system of education and training to promote compliance awareness.
- Identify and address compliance gaps (issues or processes where compliance risk exposure exists or accountability is not clear), particularly where such issues involve more than one functional unit.
- Create and manage all reporting requirement for the program for both internal and external requirements
- Coach Technical Support Executives on the evaluations done
- Run analysis on contact evaluations and highlight trends
- Coach agents based on evaluation trends to improve their technical capabilities
- Use trends to identify training needs and developing action plans
- Help technical support executive to understand appropriate troubleshooting approach
- Participate in calibration sessions with Quality/Operations
- Maintain current understanding of program strategies
- Support management focus on review of key drivers, metrics and operational processes that drive KPI results
- Demonstrate commitment to program internal customer satisfaction
Desired Candidate Profile:
- Graduate or post graduate degree/diploma (10+2+3) in a any stream
- Excellent command over English (Verbal & Written)
- Min 2 years as Quality Sr. Manager / or director role with domain expertise
- Min 6 - 8 years of overall experience in Quality function
- Minimum 8 - 10 Years of total Experience in handling BPO business
- Basic Computer skills required
- Working knowledge of Excel, Power point, Excel Understanding of Ops Reports and MIS
- Should have basis knowledge on statistical knowledge
Technical Competency |
Ideal Hiring Competencies |
Excel Skills |
Should be able to execute complex formulas, create presentable charts and in-depth knowledge of short cut keys |
Analytical Skills |
•Breaks down concrete issues into parts and synthesizes succinctly. |
Six Sigma BB |
BB Certified |
Presentation Skills |
Ability to explain the concepts of various trainings like Lean, 6 sigma, etc |
Decision making skills |
Should be able to take control of situations and arrive at quick decision to counter issues/problems |
Behavioral Competency |
Ideal Hiring Competencies |
Result orientation |
Able to create a plan and work systematically. Predict problems and figure out ways to overcome them and indefinitely attain the results |
Influence |
Adapts rationale to influence others |
Client Focus |
Identifying and responding to current and future client needs; providing service excellence to internal and external clients |
Continuous Learning |
Identifying and addressing individual strengths and weaknesses, developmental needs and changing circumstances to enhance personal and organizational performance |
Conflict Management |
Preventing, managing and/or resolving conflicts |


