Engineering Manager

Required Skills: Program Management, Collaboration and Coordination, Analytical and Problem-Solving skills, Excellent cross-functional leadership experience, Strategic Planning & Execution, Leadership & Stakeholder Management

Criteria:

● Experience in Program Management / Strategic Planning / Demand Planning.

● Must be from Tier-1 academic background (IIT, NIT, NSU preferred).

● Need candidate from Ecommerce and Startup only.

● Strong demand-planning and business acumen with the ability to identify growth and whitespace opportunities.

● Candidate should have proven ability to build programs from 0–1 (Scratch - End) and drive initiative execution.

● Excellent stakeholder management & presentation skills, with strong proficiency in MS Excel.

● Experience in forecasting & planning tools, and the ability to thrive in fast-paced, ambiguous environments.

● Candidate must have Leadership ability to execute cross-functional projects, turning strategy into clear, measurable results.

● Candidate having Founder's Office Experience will be an added advantage.

● Candidate having OTA Channel's (Online Travel Agency) working experience will be considered a strong plus.

Description

About the Role

As a Program Manager, you will drive strategic, cross-functional initiatives that improve how we plan, operate, and scale. You’ll lead high-impact programs that bring structure, clarity, and momentum to complex business problems, with a strong focus on data-driven, scalable execution.

You will collaborate closely with teams across Growth, Marketing, Operations, and Tech to align priorities, streamline processes, and ensure our systems evolve with the pace of the business.

Key Responsibilities

• Own and drive high-impact strategic programs from ideation to execution, ensuring each initiative contributes to business growth.
• Break down complex, ambiguous problems into structured, actionable plans and lead execution across teams.
• Collaborate with Product, Marketing, Sales, and Operations to align goals, remove bottlenecks, and deliver scalable outcomes.
• Lead cross-functional project planning, development, and execution, translating strategy into measurable results.
• Partner with Analytics and Business Intelligence teams to ensure data-backed decision-making.
• Identify new business improvement opportunities and co-create strategies with leadership.
• Track key performance metrics, identify trends, and drive course-correction using real data.
• Bring clarity to chaos by defining processes, streamlining operations, and ensuring team alignment.
• Create structured documentation, frameworks, and playbooks to make initiatives repeatable and scalable.

What We Are Looking For

• Graduation from a Tier 1 college (IITs, IIMs, NITs, ISB, or equivalent).
• 3–5 years of experience in Program Management, Strategic Planning, Business Operations, or Demand Planning, preferably in high-growth environments.
• Strong business acumen and understanding of how demand planning impacts growth, revenue, and customer experience.
• A structured problem-solver who can simplify complex challenges into scalable solutions.
• Exceptional stakeholder management and cross-functional collaboration skills.
• Solid understanding of forecasting processes, planning tools, and operational levers.
• Ability to thrive in fast-paced, ambiguous startup environments.

What We Offer

• Opportunity to shape how we scale and operate at the next level.
• A chance to be at the forefront of driving change in a fast-growing startup.
• A collaborative, dynamic work environment.
• Competitive compensation and benefits.

Role Overview

We’re looking for a dynamic and empathetic Customer Support Executive to join our Bangalore-based support team. You will be the first point of contact for customers, ensuring prompt resolution of queries related to healthcare, insurance claims, appointments, and more.

Key Responsibilities:

* Handle inbound and outbound customer interactions via calls, emails, and chats

* Resolve queries related to health insurance coverage, claims, and wellness services

* Maintain accurate records of customer interactions and updates in CR

* Coordinate with internal departments to ensure seamless support

•Deliver an excellent customer experience and maintain high satisfaction levels

* Manage escalations professionally and ensure timely follow-ups

Requirements:

* Minimum 2 to 4 years of experience in customer support (healthcare/insurance background preferred)

* Strong communication skills in English and Hindi

* Ability to handle rotational shifts

* Excellent problem-solving and interpersonal skills

* Familiarity with CRM tools and ticketing systems is a plus

Perks & Benefits:

Competitive salary Upto 4.5 LPA + Incentives 

Health insurance and wellness benefits

Fast-paced, mission-driven work environment

Opportunities for growth in a high-impact health-tech company

Job Title: Store Manager – Footwear Retail

📍 Location:Hyderabad

💼 Employment Type: Full-Time

About the Role

We are looking for a passionate and result-driven Fashion Consultant to lead our footwear retail store. The ideal candidate will be responsible for driving sales, delivering excellent customer service, managing daily store operations, and leading a team to achieve business goals.

Key Responsibilities

• Oversee day-to-day operations of the footwear store.
• Achieve sales targets and ensure profitability.
• Deliver outstanding customer service and resolve queries effectively.
• Manage inventory control, stock replenishment, and shrinkage.
• Ensure attractive visual merchandising and store presentation.
• Train, motivate, and lead the store team to perform at high standards.
• Monitor KPIs and business performance regularly.
• Maintain compliance with company policies and operational standards.

Qualifications & Experience

• Graduate in Business, Retail, or related field (preferred).
• 0-1 years of experience in retail management, preferably in footwear, fashion, or lifestyle stores.
• Strong knowledge of retail operations, merchandising, and sales techniques.
• Excellent leadership, problem-solving, and customer service skills.

Skills Required

✔ Retail sales & business development

✔ Inventory & stock management

✔ Team leadership & training

✔ Customer relationship management

✔ Visual merchandising & store upkeep

• Experience in Spring Boot, Jenkins, Git, Hibernate, Kubernetes, and Docker

• Experience in the development of scalable and extensible systems using Java

• Proficiency in Database technology such as MySQL, Oracle and MongoDB

• Routines Sync & Async

• Solid and fluent understanding of algorithm and data structures

• Excellent software design, problem-solving and debugging skills

• Demonstrated high ownership in previous projects

• Excellent Communication Skills

• Good understanding of Elastic Search, Redis

• Experience working in the cloud environment, preferably AWS*.

• Write unit tests and run automated tests through CI/CD

• Ability to learn new and existing technologies

• Experience in building cloud SaaS or PaaS solutions/products

Duration: 3 months

Hours: 10 am to 6 pm

Stipend: 2,000 per month

During the internship, you'll learn how to write great content and improve your typing skills. It's a hands-on opportunity to develop your writing abilities and get real-world experience.

Job Title: Software Developer - CRM and Integrations

Why join us:

AVN Arogya, an Ayurvedic company established in 1930, is currently managed by the 4th generation of the founding family. Our mission is to take Ayurveda to the masses by leveraging cutting-edge technology. We are looking for a talented and driven Software Developer to join our team in Madurai, Tamil Nadu, India. This role has high potential and could lead to a leadership position within our tech team.

Primary Responsibilities:

1.     Create and manage workflows and automations in Zoho CRM

a.     Develop and implement workflows to streamline sales processes.

b.     Automate repetitive tasks to increase efficiency.

c.     Create custom functions and scripts for advanced automation needs.

2.     Manage users and access controls in the CRM

a.     Configure and maintain user roles and permissions.

b.     Monitor and update access controls as needed.

c.     Ensure data security and compliance with company policies.

3.     Integrate CRM with other related software

a.     Set up and maintain integrations with Exotel, Zoho Forms, Gallabox, and other tools.

b.     Troubleshoot and resolve integration issues.

c.     Ensure seamless data flow between systems.

4.     Configure apps and workflows in cloud telephony and WhatsApp chatbot

a.     Set up and customize cloud telephony systems and WhatsApp chatbots.

b.     Create workflows to meet business needs.

c.     Monitor and optimize configurations for performance.

5.     Configure WhatsApp sales/marketing campaigns

a.     Implement sales and marketing campaigns on WhatsApp.

b.     Ensure alignment with provided content and strategy.

c.     Monitor and report on campaign performance.

6.     Create forms, reports, and dashboards

a.     Design and develop forms to capture data using Google Forms and Zoho Forms.

b.     Generate reports and dashboards from form entries for management review.

c.     Create and maintain apps using Google Appsheets for inter-departmental use cases.

Educational Qualifications and Experience:

1.     Bachelor’s degree in computer science, Information Technology, or a related field.

2.     Preferred: Master’s degree in computer science, Information Technology, or a related field.

3.     Minimum of 3-5 years of experience working as a software developer. Experience with CRM Software such as Zoho or Salesforce is an added bonus.

4.     Proven experience in handling APIs to integrating between software and tools.

5.     Experience in programming languages such as JavaScript, Python, or similar.

Skills Required:

1.     Strong programming skills in languages such as JavaScript, Python, or similar.

2.     Ability to troubleshoot and resolve technical issues promptly.

3.     Strong project management and organizational skills.

4.     Excellent communication and collaboration skills.

Optional but Preferred Skills (can be trained):

5.     Proficiency in Zoho CRM, including workflow automation and custom functions.

6.     Experience with integration tools and APIs, especially for Exotel, Zoho Forms, and WhatsApp chatbots.

7.     In-depth understanding of CRM systems, specifically Zoho CRM.

8.     Knowledge of cloud telephony systems and how they integrate with CRMs.

9.     Familiarity with marketing automation tools and strategies.

10. Knowledge of software development best practices and lifecycle.

11. Awareness of current trends and advancements in CRM technologies and integrations.

12. Experience with Google Forms, Zoho Forms, and Google Appsheets for creating forms, reports, and apps.

In this role, you will:

• Integrate user-facing elements developed by front-end developers.
• Build efficient, testable, and reusable PHP modules.
• Solve complex performance problems and architectural challenges.
• Integrate data storage solutions.

You may be a fit if you have:

• 2 – 4 years of experience in building PHP web frameworks such as Lavarel.
• Understand the fully synchronous behavior of PHP.
• Understanding of MVC design patterns
• A proficient understanding building rich UI & front-end technologies, such as JavaScript,

HTML5, and CSS3.

• Working knowledge of object-oriented PHP programming
• Understanding of accessibility and security compliance.
• Strong knowledge of the common PHP or web server exploits and their solutions.
• Experience in using fundamental design principles for a scalable application.
• Knowledge of user authentication and authorization between multiple systems, servers, and environments.

• Knowledge of Integrating multiple data sources and databases into one system.
• Familiarity with limitations of PHP as a platform and its workarounds.
• Understanding of creating database schemas that represent and support business processes.
• Familiarity with SQL/NoSQL, Postgresql databases and their declarative query languages