Engineering Manager

Designation: Sales & Customer Service Executive (Only Chennai Candidates)

Roles and Responsibilities:

• Actively promote our range of heritage handloom sarees and clothing to potential customers who visit our website.
• Understand customer needs and communicate how the product adds value to meet those needs.
• Upsell or cross-sell additional products or services to maximize sales revenue.
• Provide personalized recommendations and suggestions based on customer preferences.
• Follow up with customers to ensure their satisfaction and encourage repeat purchases.
• Communicate with Customers both pre and post purchase - Emails, Web chats, WhatsApp Chats, Phone Call.
• Order checking and Quality Checks prior to shipping products to customers.
• Follow up with Logistics for tracking shipments, and order fulfilment.
• Make video product demos of sarees and clothes to customers who need more information.

Key Skills

• English communication skills - Oral, Telephonic and Written
• Pleasant and sweet temperament
• Systematic follow ups with customers
• 0-2 Yrs of experienced candidates can apply.

Product Specialist

We are looking for a Product Specialist to join our dynamic team in Thane. This role is ideal for individuals who are passionate about medical technology and excel at engaging, training, and supporting end-users.

Role & Responsibilities:

• Develop deep expertise in Medprime’s product portfolio.
• Provide technical support and training to customers, distributors, and sales teams.
• Work closely with the sales team to understand customer needs and demonstrate product benefits.
• Conduct product presentations, demonstrations, and workshops for potential clients.
• Gather user feedback to help improve product features and usability.
• Stay updated on industry trends and competitor offerings to maintain a competitive edge.
• Share valuable insights with the R&D team for product development and enhancements.
• Assist in creating marketing materials, brochures, and training manuals.
• Ensure smooth onboarding of new customers with training and troubleshooting support.
• Address technical concerns and contribute towards improving customer satisfaction.

Required Skills & Qualifications:

• Bachelor’s or Master’s degree in Life Sciences, Biomedical Engineering, or a related field.
• 2 to 4 years of experience as a Product Specialist in medical device equipment (mandatory).
• Strong technical knowledge is a must.
• Strong communication and presentation skills in English.
• Ability to conduct effective product demonstrations.
• Willingness to travel for client visits and training sessions.

Skills:

HTML, CSS, Javascript, UI Prototyping, Photoshop, Illustrator, Corel Draw, Adobe

Must Knowledge of Adobe XD

 
Experience : 3 to 5 yrs 

Krafty Solutions is looking for an enthusiastic, energetic, young-minded mobile application developer(experienced or fresher) who take pride in the work they do.

Krafty Solutions is a product design and development company where you will learn a lot in your field by working in a very friendly environment. An opportunity will be given based on your preference.

About You

If you're the guy who has a strong bias for making things happen, always wears a smile on your face, with a proactive attitude then we would like to meet you. You will work closely with your team leader who will help you to learn new things as well as resolve your doubts. If you're interested in creating a user-friendly environment by writing code and moving forward in your career, then this job is for you. We expect you to be a tech-savvy professional, who is curious about new digital technologies and aspires to combine usability with visual design.

Knowledge

• 3+ years of experience as iOS Developer
• In-depth knowledge of iOS (Mac OS), iPhone SDK, Objective C & Swift languages.
• Strong understanding of XCode, including compiler flags.
• Experience building IOS applications connected to RESTful APIs.
• Good experience in App submission process (iTunesConnect), Offline & online data storage, synchronization, RESTful API & JSON structure.
• Good understanding in usage of Cocoapods libraries and social apis like Facebook, Google Maps, etc.
• Good understanding in payment gateway SDK integrations.
• Experience with a version control system (GIT, SVN, CVS, etc)
• Good understanding of IOS UI design principles, patterns, and best practices.
• Curiosity and a highly collaborative work style, a wish to share what you already know and jumping at the opportunity to dive into new technology.
• Good understanding of Architectures like MVVM, VIPER, MVP.
• Good Understanding of RxSwift

Responsibilities and Duties

• Participate in the entire application lifecycle, focusing on coding and debugging
• Design and build advanced mobile applications for the iOS platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources, APIs, bug fixing and improving app performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency
• Manage cutting-edge technologies to improve legacy applications
• Ensure the performance, quality, and responsiveness of applications
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automation
• Stay up-to-date with emerging technologies

Key Skills

• Swift, Objective C, iOS SDK, Xcode, Git Required Experience and Qualifications
• Education - B.E/ B.Tech/BCA/MCA/MSc IT degree in Computer Science, Engineering or a related subject
• Experience - 3-5 yrs

Benefits

• Great Company Culture - A relaxed, friendly and positive company culture with a dynamic young team
• Work-Life Balance - Genuine work/life balance served at Krafty.
• A Well Earned Rest - You will get 11 paid public holidays as well as 12 paid leaves. So, a total of 23 HOLIDAYS
• Flexible working hours - Reaching late at the office would never be an issue for you. Fully remote culture
• Weekends Off - Saturday & Sunday Fixed Off

• You will be partnering with the Product Owners, Engineers, Data Scientists, and other colleagues, working in a cross-functional and distributed team. Together, you will be actively involved in defining the customers’ and the business’ problems.

• You’ll identify the key metrics for the projects you are involved in and take ownership for achieving their success.

• You will research and bring forward new findings and learnings for reaching complex company goals - such as launching in new territories and offering new products.

• From wire-framing to designing end-to-end flows and prototypes, you will be in charge of designing products that solve problems in a simple and elegant way while taking care of every small detail.

• We love turning the complexity of a chaotic world into the simplicity of a beautiful solution that truly solves customer needs, thus you will be running user testing workshops and guerrilla testing

• Once that’s done, iterate, implement with the technical team, and present the final solution during the design reviews;

• We are not stopping here, we believe in continuous improvement, so you’ll review the performance of the release, identify learnings and find ways to enhance it.

• To ensure we are speaking the same language as a team, we have the support of a design system - so you’ll kick in!

• As a Lead Designer, you will have more responsibility around hiring, people management, and ownership of the product (or family of products) that you work on. You will also interact with our most senior stakeholders, and you will closely mentor a small team of Designers.

Mandatory: Hands on experience working with Java or Kotlin. Very strong logical skills. Good hold on operating system concepts and data structure. Experience with web services , SQL Lite , camera kit , image caching concepts, keychain , past experience working with one of the design patterns like MVC / MVVM / MVP , network check implementation.

Good to have:  Rx-Swift experience , video / image filter experience , media player usage , complex UX effects , couch-db , RealM.Knowledge of GIT management , Continuous Integration and Continuous Development practices.

Soft Skills: Strong communication skills , high spirited , eager to learn , able to perform in a high pressure environment