Engineering Lead

Job Title: Customer Support Executive

Location: Koramangala, Bengaluru

CTC: ₹4.5 LPA (₹32,500 In-hand) + Additional Incentives

Working Days: 6 Days a Week

Week Off: Rotational Weekend Off

Shift: Rotational Shifts (may extend till 11:00 PM – 12:00 AM)

Job Summary

We are looking for a proactive and customer-focused Customer Support Executive to join our team in Bengaluru. The ideal candidate will be responsible for handling customer queries, providing timely resolutions, and ensuring a positive customer experience. This role requires excellent communication skills, problem-solving ability, and a customer-first approach.

Key Responsibilities

1. Customer Interaction

• Handle inbound and outbound customer queries through calls, emails, and chat.
• Provide accurate information about products, services, and processes.
• Ensure prompt and effective resolution of customer concerns.

2. Issue Resolution

• Identify customer problems and provide appropriate solutions within defined timelines.
• Escalate complex issues to relevant internal teams when necessary.
• Follow up with customers to ensure issue resolution and satisfaction.

3. Customer Experience

• Maintain a professional and empathetic approach while interacting with customers.
• Build positive relationships with customers to enhance satisfaction and retention.
• Ensure adherence to service quality standards and company policies.

4. Documentation & Reporting

• Maintain accurate records of customer interactions in the CRM system.
• Document feedback and share insights with relevant teams to improve services.

Required Skills & Qualifications

• Bachelor’s degree in any discipline.
• 6 months–3 years of experience in customer support, customer service, or a similar role.
• Excellent verbal and written communication skills.
• Strong problem-solving and interpersonal skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Basic knowledge of CRM tools and MS Office is preferred.

What We Offer

• Competitive salary with performance-based incentives.
• Opportunity to work in a dynamic and growth-oriented environment.
• Exposure to customer experience and service operations.

We are seeking a high-performing Senior Business Development Associate (Sr. BDA) to drive enrollments and revenue growth for our EdTech offerings. The ideal candidate will have strong experience in consultative sales, lead conversion, and customer engagement, with the ability to independently manage the complete sales cycle.

Key Responsibilities

• Handle high-quality inbound and outbound leads and convert them into enrollments
• Conduct detailed counseling sessions to understand learner goals and recommend suitable programs
• Drive end-to-end sales cycle: lead engagement, follow-ups, objection handling, and closures
• Consistently achieve and exceed monthly revenue and enrollment targets
• Maintain accurate data in CRM and ensure timely follow-ups
• Build strong rapport with students, working professionals, and parents
• Support junior BDAs through guidance, best practices, and on-call assistance
• Coordinate with marketing, operations, and academic teams to ensure seamless learner onboarding
• Provide market feedback and insights to improve sales strategies and offerings

Eligibility & Requirements

• 2–5 years of experience in Inside Sales / Business Development / Education Counseling
• Prior experience in EdTech, BFSI, Telecom, or high-ticket sales preferred
• Strong track record of meeting or exceeding sales targets
• Excellent communication skills in English and Hindi (additional languages are a plus)
• Comfortable working in a target-driven, fast-paced environment
• Experience using CRM tools and sales dashboards

Skills Required

• Advanced sales and negotiation skills
• Strong objection-handling and closing abilities
• Customer-centric and solution-oriented approach
• Time management and pipeline ownership
• Leadership mindset and mentoring capability

We’re Hiring: Business Development Interns

Remote | Commission-Based + Performance Bonuses

EdTech | LMS + ERP for Schools

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Help Transform Education in India

Student Diwan is a global EdTech platform delivering a powerful, user-friendly LMS + ERP system built for modern schools. As we expand into India, we’re looking for passionate, results-driven individuals to help introduce our platform to private, CBSE, ICSE, and international curriculum schools across the country.

This is a remote, commission-based role to start, with strong earning potential and performance-based career growth — including the possibility of transitioning to a base-pay + commission model depending on your results.

⸻

Role Overview

We’re seeking a dynamic Business Development Intern to lead our B2B sales journey — from identifying prospects to closing deals.

⸻

Responsibilities include:

• Reaching out to school decision-makers (owners, principals, IT heads, directors)

• Using tools like LinkedIn, ZoomInfo, SignalHire, or personal networks for outreach

• Conducting virtual product demos and school presentations

• Managing the full sales cycle: proposal → follow-up → negotiation → deal closure

• Providing regular market feedback to our team

• Meeting schools in-person, if needed, to establish trust

⸻

Requirements

• Experience in B2B sales or education-related outreach (EdTech/SaaS is a plus)

• Strong English communication skills (Hindi or regional language fluency is a bonus)

• Digital outreach experience (email, LinkedIn, prospecting tools)

• Confident in giving presentations and handling client objections

• Driven, reliable, and goal-focused

• Based in Tier-1 or Tier-2 cities in India (Delhi NCR, Mumbai, Bangalore, Chennai, Pune, Hyderabad, etc.)

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What You Get

• Remote flexibility

• Attractive Commissions (10–15%) + Performance Bonuses

• Opportunity to grow into a base salary role after 4–6 months based on revenue milestones

• Join a fast-growing global EdTech company

• Build real relationships with India’s leading schools

Responsibilities:

• Develop, test, and maintain web applications using the CodeIgniter framework.

• Write clean, efficient, and well-documented code.

• Troubleshoot and debug issues that arise during development or in existing applications.

• Collaborate with team members to identify and resolve problems.

• Participate in code review sessions to ensure that code meets quality standards.

• Stay up-to-date with the latest trends and technologies in web development.

Preferred Qualifications/ Skills

• Bachelor's or Master's degree in Computer Science or a related field.

• Minimum 1 years of experience in PHP development.

• Strong knowledge of the CodeIgniter framework.

• Proficient in HTML, CSS, JavaScript, and jQuery.

• Familiarity with Git, GitHub, PHPUnit, and Composer.

• Experience working in an Agile development environment using Scrum/Kanban.

• Familiarity with databases such as MySQL, PostgreSQL, and MongoDB.

• Good understanding of web standards and protocols.

• Strong problem-solving and analytical skills.

• Ability to work independently and as part of a team.

• Excellent communication and interpersonal skills.

• Experience in React.Js is also a must

• Proven experience as a Quality Assurance Tester or similar role

• Experience in project management and QA methodology.

• Ability to document and troubleshoot errors

• Working knowledge of test management software (e.g. Selenium, appium, Katalon, zika etc.) and SQL

• Understanding Test Requirements and analyzing the Application under Test(AUT)

• Generating Test Cases (Test Scripts) using Selenium Element locators and WebDriver API Commands.

• Enhancing Test cases using Java Programming.

• Debugging Test Cases and Fixing Errors.

• Executing/Running Test Cases

• Defect Reporting & Tracking

• Test Reporting

• Basic Understanding of Functional and Regression Test Automation

• Automation Framework Design & Implementation

• Testing of web and mobile apps (Android and iOS)

• knowledge of Java Programming

• Excellent communication skills

• Analytical mind and problem-solving aptitude.

Description

Greetings from Ivan Infotech Pvt. Ltd.!!

Hiring going on for Web Consultant profile in website process.

Responsibilities

To communicate with clients to determine the scope of website development projects, implement SEO strategies to increase traffic flow to websites, and maintain websites.

• To manage customer queries and cold calling for a B2B Website Process in International Market .
• Will be responsible for new business development (Acquiring new business )and maintain relationship with new and existing clients.
• Would be dealing in Web/Mobile App and Digital Marketing Domain.
• Preparing progress updates and documenting website development processes.

Requirements

- Fluency in English is mandatory.

- Should have experience in any outbound sales process

- Basic knowledge in computer operation.

- Learning mindset.

Opening for  US Shift

Benefits:

Five days working, saturday & sunday fixed off

Free Drop facility

Fixed Salary with huge incentive

Growth Opportunity

Futuristic Labs is exactly what it sounds like - a place to 'dream' & 'build' futuristic products. A research and product development studio with an enthusiastic team working towards building innovative consumer products to create a future with superior and healthier lifestyle.

http://futuristiclabs.io/

At the moment we are set out to solve home cooking. To achieve this, we have RIKU, our flagship product, which is a fully automatic, AI assisted rice and curry maker. Other products in this ecosystem are : Semi - A smart induction cook top, A digital kitchen app and a Recipe platform; The perfect blend of hardware and software.

http://getriku.com" target="_blank">http://getriku.com

http://cookwithsemi.com" target="_blank">http://cookwithsemi.com

http://www.klynk.app" target="_blank">www.klynk.app

So if you love good home cooked food and are excited to build an automated solution for the entire cooking process, then this is the place for you!

​

We are looking for a product designer who has a good understanding of the entire design cycle right from user research, problem discovery, sketching and wire-framing, building flows and interactions, to creating pixel-perfect screens, testing prototypes and working with developers. And most importantly - repeating the cycle all over again to see what more can be done.

We are a fast-paced team focused on complex design challenges. This position works closely with many other teams and will be an advocate for user experience. By constantly focusing on the user, you’ll create products that are not only amazing to look at, but also intuitive and useful to thousands of people worldwide. We are a lean startup and expect you to wear many hats when needed and you are not afraid of getting your hands dirty.

As a Product Designer you will:

• As the first ever Product Designer, you'll be the core owner of our mobile app from start to finish. You’ll help us better understand our users’ needs & pain points, and will have the skills to turn your learnings into beautifully designed visuals and interactions. You'll report to our CTO and collaborate with the engineering team.
• You are an active collaborator/contributor for our other web applications.
• Work closely with cross-disciplinary teams including Product, Engineering, Marketing and various Business teams to deliver delightful customer experiences
• Work closely with the engineering team to assure design quality by auditing implementation during development.
• Define the product briefs together with stakeholders, get buy-in of your design.
• Attend product meetings and have a granular understanding of the company’s goals.
• Facilitate product vision by researching, conceiving, wire framing, sketching, prototyping, and mocking up user experiences as well as developing system information architecture.
• Drive user research, create detailed user journeys and take appropriate design decisions backed by user-behavior and data.
• Effectively work with a team of designers, help them in raising the bar, resolving road-blocks, prioritizing and breaking down complex projects into simpler tasks
• Use basic analytics tools to gather customer data (funnel), iterate on product based on data & feedback to drive improvements in overall product experience.
• Ensure that we have the right product velocity by working with business, growth, and core product teams.
• Measure and iterate on your developed product once it’s live based on product OKRs
• Help team members with other aspects of running a sprint, such as stakeholder interviews, research, user testing and design documentation.
• Mentor junior designers to help other designers work efficiently and participate actively in the hiring process.
• Establish design systems to maintain design consistency and coherence across the brand.
• Develop & document internal tools & processes to translate product requirements into unique designs for desired experiences.

What do we think you need to succeed in this role:

• Experience: You have 3+ yrs experience in a Product Design or related role (Visual Design, UI/UX/CX Design) in designing preferably consumer facing digital products.
• Empathy: You have deep empathy and interest in keeping your customers point of view in the forefront, as well as constantly validating your design either through quantitative or qualitative research.
• Expertise: You have a deep understanding of UX, prototyping, visual design, typography, components usage, wire-framing, information architecture and visual hierarchy along with relentless execution powers. You are well versed with one of the design tools: Photoshop, XD or Figma and its underlying best practices
• Execute: You can create pixel-perfect visual designs with a good sense of aesthetics, with great attention to detail.
• Ownership: You can work independently and have high ownership of getting things done. You take the lead in discovering problems and execution.
• Leadership: You have the ability to lead and manage several complex projects simultaneously
• Growth Mindset: You welcome challenges, product feedback and ambiguity as a path to unlock your maximum potential.
• First Principle’s Thinker: You excel at understanding and solving complex problems via first principles. You can understand business, design and engineering goals along with constraints.
• Planner: You are good at project management and comfortable breaking down complex projects into simpler tasks.
• Timeline focused: You take pride in balancing fast shipping with quality shipping, with the ability to deliver solid work on a tight schedule.
• Curiosity: You love exploring new products in the market for coming up with new ways to make the product more complete and robust.
• Learner: You have the ability to learn quickly, teach yourself new skills, and thrive within a complex, fast-paced environment
• Effective Communicator: You are comfortable and confident articulating ideas and presenting your work/thoughts in verbal or written form.

Benefits

Curious what it's like to work at Futuristic Labs?

Being in an early start-up, you will be working closely and along with the leadership team and can potentially learn and grow exponentially.(other roles)

Our people are at the heart of what we do at Futuristic Labs. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our people. We train and reward talent and are looking to develop leaders at all levels to bring out the best in each othe

INTRODUCTORY STATEMENT 

Anaxee has 9000 ‘Digital Runners’ spread across 11000 pin codes of India, providing REACH in deep rural hinterland all over India. We further aim to create 250000 Runners across India. To have effective communication with all these Runners, we want to set up an in-house Department of Communication, where we need a team of Social Growth Hackers who know how to use the latest social media platforms and communicate exceptionally well in words, in Hindi & English. 

On one side they need to reach out to our Digital Runners who come from humble backgrounds, residing in rural areas but entrepreneurial in nature, and on another side, write blogs which can attract our Customers who are amongst whos who of Corporate India. Apply if you are involved in one/or more of the following:

Digital Marketing | Email Automation | Content Writer | Creative & Copywriting | Video Maker | Video Editor | Social Marketing | Newsletter | Blogs | PR | Public Relations | Email Automation | Marketing Automation

Video: https://www.youtube.com/watch?v=7QnyJsKedz8" target="_blank">Check out our company pitch (6 min video) to understand the goal - https://www.youtube.com/watch?v=7QnyJsKedz8" target="_blank">https://www.youtube.com/watch?v=7QnyJsKedz8

 If you are a self-driven and ambitious tech-savvy professional we would love to meet you! Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.

Job role:

We're looking for a skilled Digital Marketer to work with teams across the company and create & execute relevant strategies to reach customers and our Digital Runners via Social Media. You should know deep insights into what is possible through major Social Media platforms like FB, Instagram, Youtube, Google, etc. Experience of running Ads and promotional campaign on these mediums will be an advantage.

Job Location: Indore | Full Time | Experience: 0 to 5 yrs | Salary ∝ Expertise | Rs.1.8L ~ Rs.3.6L |

Responsibilities:

• Post frequent updates about the company on relevant social media platforms
• Help attract customers and Digital Runners via social media
• Optimize all content for SEO to better reach
• Measure impact and perform analysis to improve critical metrics.
• Review and implement process changes to drive operational excellence
• Find and Use the best online tools available to increase the productivity of Digital Marketing work done by the company.

Requirements:

• 2 years of working as a Digital marketer or in a similar position
• Bachelor's degree in English, communications, linguistics, or related field (Master's degree, a plus)
• Tech-savvy with the ability to explain complex technical matters in a simple manner without using jargon
• Excellent attention to detail and ability to multi-task projects and deliverables
• Confirmed experience working with deadlines to deliver high-quality output in a short span of time
• Ability to work independently or in a team
• Ability to multitask and monitor several projects and accounts on a daily basis
• Experience with technologies and best practices for campaigns across multiple platforms

What we offer

• Startup exposure.
• Great working atmosphere in a comfortable office.
• And an opportunity to get associated with a fast-growing VC funded startup.