

Role
The role is a unique opportunity to be a part of the founding team of KAFQA. The responsibilities of the role are per the below:
- Product Development: Partner with the founder & product team to create a product roadmap. Play a key role in influencing customer journey, experience & specs (requirements) with UX designer. Develop front end & back end systems and product.
- Project Management: Ensure product development roadmap timelines are achieved in a timely way with the right quality with progress being reported daily.
- Technology Excellence: Ensure that products have best in class performance on technology driven aspects (load times, latencies, uptimes, etc.).
- Hiring & Developing: Hire junior engineers, divide project workloads & mentor them to continuously improve.
- Continuous Improvement: Establish intake mechanism to convert user feedback into actionable upgrades in product design, track feature improvements & their progress and create rapid improvement cycles.
The role is based in Bangalore, India and reports directly to the Founder, CEO of KAFQA.
Experience, Qualifications & Person Type
The ideal candidate is someone who –
- Has 4+ years of experience in a digital product company
- Should have managed teams before & can attract talent
- Has experience in front end & back end technologies across web & app development
- Has studied computer science or engineering with at least a B.Tech or B.E degree
- Preferably is skilled in at least one performing art or is a hobbyist
- Is willing to fulfil all responsibilities above & go beyond as needed
- Moves fast to launch & fix issues
- Is a self-starter, operates with autonomy & can deal with ambiguity while being innovative & frugal

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Job Description:
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- Lead Generation
- Cold calling
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- Pre- sales / Online Marketing/ Email Marketing


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- Resolve complex technical issues and make design decisions to meet the critical requirements of scalable, highly available, multi-tenant enablement of services in the cloud.
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- 8+ years of experience in software development experience with a proven track record of making technical decisions
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- You have a sound understanding of programming fundamentals & their application to highly scalable web-based systems.
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BI Head
Exp – Minimum 5+ years
Location Kota
The prospective candidate will be a key pillar standing between business and customers, translating data findings, challenges and processes into data driven product features. S/He will work on a daily basis in a skilled and awesome cross-functional team that will be developing and maintaining the product. S/He will assist the Product Owners and Mobile app business by interpreting internal and external data, providing insights and analytical support to drive customer acquisition, retention, business process, product marketing, on-going and new initiative decisions. S/He is expected to have a holistic analytics overview of the product and all the connected databases.
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- Setting up & monitoring the Mobile app KPIs to increase the usage and customer engagement
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- Strong knowledge and experience of reporting packages like Business Objects, databases like SQL.
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Skill: Python, Docker or Ansible , AWS
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performance and cost. plan for future infrastructure as well as Maintain & optimize existing
infrastructure.
➢ Conceptualize, architect and build automated deployment pipelines in a CI/CD environment like
Jenkins.
➢ Conceptualize, architect and build a containerized infrastructure using Docker,Mesosphere or
similar SaaS platforms.
Work with developers to institute systems, policies and workflows which allow for rollback of
deployments Triage release of applications to production environment on a daily basis.
➢ Interface with developers and triage SQL queries that need to be executed inproduction
environments.
➢ Maintain 24/7 on-call rotation to respond and support troubleshooting of issues in production.
➢ Assist the developers and on calls for other teams with post mortem, follow up and review of
issues affecting production availability.
➢ Establishing and enforcing systems monitoring tools and standards
➢ Establishing and enforcing Risk Assessment policies and standards
➢ Establishing and enforcing Escalation policies and standards
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- Possibly delegating certain customer enquiries to specific teams
- Managing a large number of incoming calls and emails
- Managing customers’ accounts
- Keeping a record of customer interaction and details of actions taken
- Communicating with internal teams to discuss sales targets
- Generating sales leads, building sustainable relationships where necessary
- Reporting back on results

