Engineering Head

We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.

As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands — Flipkart.

We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.

Key Responsibilities:

• Handle customer queries and complaints via calls professionally and promptly
• Maintain service quality as per Flipkart standards
• Ensure quick resolution and customer satisfaction in every interaction
• Update call records and maintain accurate documentation
• Coordinate with internal teams to ensure issue closure
• Meet performance targets including attendance, quality, and productivity

Eligibility Criteria:

• Minimum education: 12th pass (Higher Secondary) or above
• Minimum 1 year of experience in any field/domain
• Strong fluency in both English and Hindi (verbal communication)
• Must be willing to work in rotational shifts
• Immediate joiners will be given priority

SAP CONCUR

Desired Candidate Profile

• BA/ BSc degree or relevant experience (e.g. Logistics industry or Apparel Industry)
• 3-5+ years of experience as Logistics CSS Manager
• A focus on execution, problem-solving, improving processes and brand enhancement
• High curiosity
• Openness to considering new perspectives    

Designation : IOS Developer

Location : HSR, Bangalore

About the Company

Making impact driven by Data. 

Vumonic Datalabs is a data-driven startup providing business insights to e-commerce & e-tail companies to help them make data-driven decisions to scale up their business and understand their competition better. As one of the EU's fastest growing (and coolest) data companies, we believe in revolutionizing the way businesses make their most important business decisions by providing first-hand transaction based insights in real-time.. 

About the Role

We are looking to hire an iOS Developer to design and build functional applications compatible with a range of iOS devices. Your primary focus will be developing high-end iOS applications with a commitment to delivering sophisticated design, creation of quality products and collaborating with the design team for new features,  identifying and fixing application bottlenecks, maintaining the core code, and updating applications published on the App Store.

 If you have a strong working knowledge of iOS Frameworks and IMAP Protocol, are hungry to learn, compassionate about your work and are familiar with the mentioned technical skills, we’d love to speak with you.

What you’ll do

• Design, build, upgrade and boost email client applications to create an exceptional user experience
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Help maintain code quality, organization, and automatization of application
• Translate application storyboards and use cases into functional applications
• Identify bottlenecks and devise elegant solutions to improve the scope of functionality of the application

• Ensuring quality and performance as per expected specifications.
  

  
  What you need to have

  TECHNICAL SKILLS

  • Extensive experience with iOS Frameworks and understanding of Apple’s design principles and interface guidelines.
  • Deep understanding of native iOS languages & technologies such as Swift, Xcode, UIKit etc.
  • Proficient at coding, client communication and product development.
  • 2 or more years of working experience as an iOS Developer.
  • More than 1 year of working experience with communication-based applications

   

  You are

  
  
  • Excited to learn, are a hustler and “Do-er”
  • Passionate about building products that create impact.
  • Updated with the latest technological developments & enjoy upskilling yourself with market trends.
  • Keen on benchmarking and optimizing deliverables by taking ownership. 
  • Willing to experiment with novel ideas, take calculated risks & work efficiently
  • Driven to achieve objectives by collaborating proactively with team members
  • Someone with a problem-solving attitude, ability to handle multiple tasks while meeting expected deadlines and exceptional communication skills
  • Interested to work as part of a supportive, highly motivated and fun team.

Hiring For

Front-End Engineer - I / II / III

Radical is a platform connecting data, medicine and people -- through machine learning, and usable, performant products. Software has never been the strong suit of the medical industry -- and we are changing that. We believe that the same sophistication and performance that powers our daily needs through millions of consumer applications -- be it your grocery, your food delivery or your movie tickets -- when applied to healthcare, has a massive potential to transform the industry, and positively impact lives of patients and doctors. Radical works with some of the largest hospitals and public health programmes in India, and has a growing footprint both inside the country and abroad. 

As a Full Stack Engineer at Radical, you will:

• Work closely with all stakeholders in the healthcare ecosystem - patients, doctors, paramedics and administrators - to conceptualise and bring to life the ideal set of products that add value to their time
• Write code on the front-end, the back-end and anything it takes to solve the problems and delight users both internally and externally
• Build systems which have an extraordinary emphasis on capturing data that can help build better workflows, algorithms and tools
• Work on high performance systems that deal with several million transactions, multi-modal data and large datasets, with a close attention to detail

We’re looking for someone who has:

• Familiarity and experience with writing working, well-documented and well-tested code in at least two of the following: React/Redux (preferred), NodeJS (preferred), Golang and Python
• Proficiency in the features of the language they are using, with knowledge of standards and best practices (Eg: ES2015 and above, Python 3.5 and above, React Hooks/HOC/Redux)
• Knowledge of databases, and familiarity with REST API patterns
• Experience integrating with a wide variety of external tools and services
• Experience navigating AWS and leveraging appropriate services and technologies rather than DIY solutions (such as hosting an application directly on EC2 vs containerisation, or an Elastic Beanstalk)

It’s not essential, but great if you have:

• An established track record of building systems from scratch
• Experience with microservices and decomposition of monolithic architectures
• Proficiency in automated tests
• Proficiency with the linux ecosystem
• Experience in deploying systems to production on cloud platforms such as AWS
• Experience in TypeScript
• Meaningful open source contributions 

The position is open now, and we are onboarding immediately. 

Please write to us with an updated resume, and one thing you would like us to see as part of your application. This one thing can be anything that you think makes you stand apart among candidates: it can be an interesting hobby project that you’ve self-hosted, a research paper that’s been published, a collection of blog posts you’ve written, a repository you maintain, or your contributions to a major library. 

Radical is based out of Delhi NCR, India, and we look forward to working with you!

We're looking for people who may not know all the answers, but are obsessive about finding them, and take pride in the code that they write. We are more interested in the ability to learn fast, think rigorously and for people who aren’t afraid to challenge assumptions, and take large bets -- only to work hard and prove themselves correct. You're encouraged to apply even if your experience doesn't precisely match the job description. Join us.