Business Development Executive

About Us:

MyOperator is India’s leading cloud-based business communication platform, trusted by 12,000+

businesses. We offer cloud telephony and WhatsApp API solutions to streamline customer

communication through IVR, call tracking, recording, and virtual numbers, making business

interactions more efficient and scalable.

About the Customer Success Team:

The Customer Success team at MyOperator is dedicated to ensuring our customers achieve

their desired outcomes while using our product & service. We build strong, lasting relationships,

acting as trusted advisors and advocates for our customers.

Role Overview:

We are seeking a passionate and experienced Team Lead - Customer Success to lead and

inspire a team of Customer Success professionals. In this role, you will be responsible for

guiding the team to deliver exceptional value to our customers, driving customer retention, and

fostering a customer-centric culture. You will play a key role in shaping our customer success

strategy and ensuring its effective execution.

Responsibilities:

● Team Leadership and Development:

○ Lead, mentor, and motivate a team of Customer Success Managers/Associates.

○ Set team goals and KPIs aligned with the overall customer success strategy.

○ Conduct regular performance reviews, providing constructive feedback and

coaching for professional growth.

○ Foster a collaborative and high-performing team environment.

○ Identify training needs and facilitate professional development opportunities for

team members.

● Customer Success Strategy and Execution:

○ Contribute to the development and implementation of customer success

strategies, playbooks, and processes.

○ Ensure the team effectively onboards new customers, drives product adoption,

and maximizes customer value.

○ Monitor and analyze key customer success metrics (e.g., churn rate, customer

satisfaction, adoption rates) to identify trends and areas for improvement.

○ Act as an escalation point for complex customer issues, ensuring timely and

effective resolution.

● Client Relationship Management:

○ Manage relationships with key or strategic customer accounts as needed.

○ Understand customer objectives and align them with our offerings.

○ Conduct regular check-ins and business reviews with customers to ensure

satisfaction and identify growth opportunities.

○ Gather customer feedback and work cross-functionally with product and other

teams to advocate for customer needs.

● Process Improvement:

○ Identify opportunities to improve customer success processes and tools.

○ Contribute to the development of best practices within the Customer Success

team.

● Reporting and Analysis:

○ Track and report on team and customer success metrics to leadership.

○ Provide insights and recommendations based on data analysis.

Qualifications:

● 4+ years of experience in a customer-facing role, such as Customer Success, Account

Management, or a related field.

● 2+ years of experience in a team lead or supervisory role, with a proven track record of

leading and developing successful teams.

● Strong understanding of customer success principles and best practices.

● Excellent communication, interpersonal, and presentation skills.

● Proven ability to build and maintain strong relationships with customers.

● Strong problem-solving and analytical skills.

● Experience with CRM and customer success software (e.g., Salesforce, Gainsight, etc.).

● Ability to work independently and as part of a team.

● Bachelor's degree in Business Administration, Marketing, or a related field (preferred).

Fill the form to Apply Job - https://docs.google.com/forms/d/e/1FAIpQLSeXR202HrJmAXpJQTh0dSYE1x59e6Zg9sJzhntkyGZ6g-PZ-w/viewform?usp=header

Salary Range - 20,000-25,000

Company Overview

Vinayak Enterprises is a leading aluminum wire rod manufacturer located in the heart of Delhi. Our mission is to produce the finest quality aluminum wire rod by recycling scrap metal. Since our inception in 2015, we have been focused on becoming a recognized brand name in the electrical industry.

Job Summary:

We are seeking a highly motivated and resourceful Dedicated Recruiter to join our team. The ideal candidate will take charge of sourcing, attracting, and hiring top talent to meet the dynamic needs of our organization. This role requires exceptional communication skills, a keen understanding of hiring trends, and a passion for building a strong workforce.

Key Responsibilities:

Talent Acquisition:

Develop and execute recruiting plans to attract top talent for various positions

Utilize job boards, social media, and other platforms to source candidates.

Build talent pipelines for future hiring needs.

 2. Candidate Management:

Screen resumes and conduct initial phone interviews to assess candidate

qualifications.

Coordinate interviews between candidates and hiring managers.

Provide an excellent candidate experience, keeping applicants informed throughout the process.

 3. Stakeholder Collaboration:

Partner with department heads to understand job requirements and organizational goals.

Provide regular updates on recruitment progress and metrics to management.

 4. Process Optimization:

Manage recruitment databases and applicant tracking systems.

Innovate hiring strategies to reduce time-to-hire and improve quality-of-hire metrics.

 5. Branding and Engagement:

Represent the organization at job fairs and networking events.

Promote the company as an employer of choice by leveraging employer branding strategies.

 6. Compliance:

Ensure all hiring processes comply with relevant labor laws and organizational policies.

Qualifications:

Education: 

Bachelor’s degree in Human Resources, Business Administration, or a related field.

Experience:

Proven experience in recruitment within the manufacturing industry.

Familiarity with applicant tracking systems (ATS) and recruitment platforms.

 Skills:

Excellent communication and interpersonal skills.

Strong organizational and time-management abilities.

Proficiency in sourcing tools (e.g., LinkedIn Recruiter, job boards).

Role Summary: 

As a Lead Backend Engineer at our dynamic tech company, you will play a pivotal role in shaping the backend architecture and leading a talented team of 5-6 engineers. Your expertise in a diverse tech stack and your leadership skills will be essential in driving our backend projects to success.

Key Responsibilities:

• Guide and mentor a team of 5-6 backend engineers. Ensure the team delivers high-quality code, adheres to best practices, and meets project deadlines.
• Hands-on development using TypeScript, Node.js, and Nestjs to build robust and scalable backend systems.
• Proficient in managing databases PostgreSQL and MongoDB. Implement efficient data storage and retrieval strategies.
• Expertise in Elasticsearch
• Work with Neptune and Gremlin to handle complex data structures and relationships.
• Conduct code reviews, enforce coding standards, and maintain high-quality software.
• Work closely with frontend teams, designers, and product managers to ensure seamless integration and alignment with business goals.
• Plan, track, and report on project progress. Manage resources effectively to meet deadlines.

Required Skills and Qualifications:

• Bachelor’s degree in Computer Science or related field.
• Minimum 5 years of experience in backend development.
• Strong proficiency in TypeScript, Node.js, Next.js, PostgreSQL, MongoDB, Elasticsearch, Neptune, and Gremlin.
• Proven experience leading a team of engineers.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.
• Experience in a fast-paced, agile environment.
• Prior experience in a similar lead role.
• Contributions to open-source projects or a strong GitHub portfolio.

What We Offer:

• Competitive salary and benefits package.
• A dynamic and inclusive work environment.
• Opportunities for professional growth and development.
• A chance to work on cutting-edge technologies.

About Us:

Apport Software Solutions Private Limited is a dynamic and innovative SAAS-based product company offering conversational commerce and empowering global brands with scalable personal commerce and relationship-led sales on WhatsApp. Started in 2017 with a vision of enabling global brands to win more customers using simple yet robust technology on mobile, today we have over 7000+ customers across 140+ countries using our technology to grow digitally. Backed up by investors from Silicon Valley, Info Edge Ventures, and BEENEXT Asia, we are headquartered in Mumbai, India.

QuickSell:

QuickSell is a sales acceleration commerce suite started in 2017 with the vision to empower businesses to translate conversations into conversions on customer-first channels like WhatsApp through assisted personal commerce. Today over 7000+ businesses from 109+ countries all over the world use QuickSell to accelerate the process of sharing complete and accurate product information with customers and various business stakeholders with objectives like dynamic product showcase and ordering booking over WhatsApp. For more details, check out our website: https://quicksell.co/

DoubleTick: 

DoubleTick is a mobile-first conversational CRM built on top of WhatsApp Business API to unlock WhatsApp's marketing and sales capabilities. It offers top-notch features, including a central team inbox, bulk broadcasting and analytics, bot studio, commerce and cataloging, chatbots, and role-based access. For more details, check out our website: https://doubletick.io/

Some of the brands powered by DoubleTick include GRT Jewellers, Raheja Developers, Sabyasachi, Tarun Tahiliani, ICRA, BVC Logistics, RS Brothers, Manepally Jewellers, Tupperware, Birla Brainiacs KGK Group, Walking Tree, CKC Group, Malabar Diamonds and Gold, BVC Logistics, Emerald India, Prima Art, Siroya, SabyaSachi, etc. 

Building a first-of-its-kind, lifestyle health product for Women in India. We believe that the future of health and fitness is digital, and women will drive the digital fitness revolution in India. Existing digital health and fitness products are highly transactional and we see a huge opportunity to build a truly aspirational product that will inspire and empower millions of women to lead healthier lives. If you are passionate about building a product that blends together technology, content, and community, we would love to talk to you.

Looking for results-oriented Engineers. An ideal candidate for us would be a passionate builder of great products/frameworks and someone who would thrive in a fast-paced environment and enjoy the challenge of complex business contexts that are typically being defined in real-time. In this role, you will be responsible for building world-class technology products and platforms that are at the forefront of the technology revolution in the Indian healthcare ecosystem. You are someone who insists on the highest standards for quality, maintainability, and performance. You will be working in a fast-paced and agile work environment delivering quality solutions that have an immediate business impact.

Responsibilities

• Own the end-to-end development and launch of features on the our App
• Participate in scoping, planning discussions with the designers, PMs, and Leads
• Conceptualize and develop prototypes quickly
• Develop and own launch plans to completion
• Identify opportunities and implement solutions to improve the performance and the architecture of our App
• We will depend on this person to set-up/improve the code quality, tracking, and App architecture and this person needs to have extensively worked on React + Android/iOS

Required Skills

• Min. 3 years of Full-time work experience (College projects, Internships are not a part of this)
• Hands-on experience with React Native
• Deep expertise of either iOS or Android platform and ecosystems
• Deep understanding of your tools: Languages, frameworks, systems.
• Experience with abstracting requirements into frameworks.
• Has worked with the react ecosystem for eg, redux, react-query, react-router etc.
• At least 2 years of experience working in a consumer tech set-up (ecommerce, D2C)
• Work with Rest APIs

Good-to-have Skills

• Experience with video streaming and Real Time Communication technologies.

Requirement Details:

Experience: 4 + Years

Qualification: CA

Preferred Mumbai candidates only

Job Description:

1) AR function including raising invoices, following up on due invoices.

2) AP function including managing vendors, processing invoices, reviewing employee expenses, financial planning & analysis, budget & project control.

3) Review employee expense reimbursements for accuracy and completeness.

4) Conduct audit of credit card spending for all employees and raise PO's and verify vendor invoices.

5) Assist with the month end close process and Annual reports.

6) Business planning, forecasting & budgeting

7)Seek methods to enhance overall efficiency and performance

8)Identifying cost-saving opportunities at the organizational level

9)Identify areas for improvement and develop solutions to prevent project delays and help company meet its budgetary and cash flow goals

10)Scheduling and managing timelines

Interested candidates can share their resume

• To take lead and manage the backend team.
• Taking ownership and developing new micro services/systems to improve the products.
• Managing and adding on to our linux based content management system as well as our web servers.

• 4+ years of hands-on experience working with serverless architecture.
• Hands-on experience with products at a scale of > 50K DAUs.
• Should be able to architect and implement complex services/systems in a simple and scalable manner.
• Self starter with the ability to lead a team.
• Should be an expert in: Python. AWS Lambda, RDS and EC2 SQL databases, specifically postgresql. NOSQL Database, specifically dynamoDB.
• Should be able to write automated test cases for developed code.
• Should be proficient in the linux environment.
• Having the following skills will an added bonus: Experience developing with Neo4j databases. Firebase services. * Experience working with Docker and ECS.

• Your word counts You’ll get to play a key role in shaping up the product roadmap and will be involved in every stage
• Learning never stops With  advancing into the growth stage, there is immense potential and relevance to apply new developments you learn in your domain
• Sponsored training Do you want to learn something that helps improve your productivity or knowledge? We’ll sponsor that
• Remote friendly Even before Covid, half of us worked from home. Heck, you want to work from a village? Go for it.

• Healthy company culture We nurture a conducive environment for your personal and professional growth, and take extreme care to make sure you are happy at work
• Everyone gets to lead You own your idea, and you lead it’s execution
• Smart work is what matters with us We don’t count hours. We value getting the work done
• Teammates who will sing and jam with you

Description:

Looking for a great JavaScript developer who is proficient with React.js. primary focus will

be on developing user interface components and implementing them following well-known

React.js workflows with Redux.

Requirements:

Experience with web technologies (REACT, REDUX, AJAX, SCSS/LESS/CSS,

Hooks,HTML)

Excellent conceptual understanding of DOM, JavaScript, HTML/CSS and cross browser

rendering, behavior and performance. The candidate should have high level knowledge

on user experience, asset loading, browser rendering, responsive design, state

management, JavaScript asynchronous patterns, request handling, partial page updates, and REST APIs

with AJAX

Experience implementing static typing in JavaScript (Babel, Typescript)

Familiar with TDD practices. Comfortable with Jest, Jasmine, Cypress, Webdriver.io,

and other automation frameworks to develop and keep the test suite up to date.

Familiarity with front-end build/publish tools, such as npm. Grunt/Gulp.js, Webpack,

browserify.js

Proficient understanding of code versioning tools, such as GIT.

SQL DBA, IMPLEMENTATION, SQL, DBMS, DATA WAREHOUSING

What you need to have:

• CA inter or ICWA.
• Strong fluency with Excel formulas and functions
• Proficiency in financial modeling techniques
• Strong analytical and data gathering skills
• Strong quantitative and analytical competency
• Positive and highly motivated and driven
• Willingness to work in a fast paced / dynamic environment
• Excellent communication skills