Engagement Manager

About us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha,

Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather than a company.

Job Role - Social Media Executive

Experience Level - 6 Months

Location - Bangalore

Responsibilities:

● Create Campaign Strategies and monitor the execution to achieve the brand objective

● Objective Identification and delivery via curating the best digital strategy

● Managing and Supervising Facebook ads, Instagram Ads, Twitter Ads, and Linkedin Ads

● Handling social pages of Instagram, Facebook, LinkedIn, etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● Define the most important social media KPIs.

● In-depth knowledge of paid marketing and daily implementation, reporting, and running of paid marketing on all social platforms.

● Measure the success of every social media campaign, as per required metrics

● Stay up to date with the latest social media best practices and updates

● Work with copywriters and designers to ensure content is informative and appealing or has relevant writing capability.

● Monitor SEO and user engagement and suggest content optimization.

● Communicate with industry professionals and influencers to create a strong network via social media.

● Provide constructive feedback to the team and train them to achieve desired results.

JOB DETAILS:

* Job Title: Customer Success (B2B SaaS, USA)

* Industry: Technology

* Salary: Best in Industry

* Experience: 3 to 7 years

* Location: Bengaluru, Karnataka

Criteria

Strong Customer Success Manager / Implementation Manager / Post-Sales Delivery (B2B SaaS – US Customers) Profiles

3+ years of experience in Customer Success roles within B2B SaaS companies, primarily working with US-based customers.

Must have experience owning end-to-end customer onboarding and implementations, including requirement discovery, onboarding execution, go-live ownership, and early adoption success

Must have strong project management and customer communication skills, owning onboarding timelines, running regular customer check-ins, managing CXO-level stakeholders, and proactively flagging risks or blockers.

Must have worked in post-sales, non-quota-carrying roles focused on customer success, retention, and long-term relationship management (upsell is not mandatory)

Must have a conceptual understanding of SaaS products and APIs, with the ability to understand workflows, follow integration issues, and coordinate effectively with technical teams (hands-on coding not required).

Must be willing to work in US time zones (approx. 4:30 AM IST onwards, Mon–Fri).

(Company): B2B SaaS (Technical complex)

Preferred

• Experience handling enterprise customers, exposure to Salesforce CRM, or working on billing / finance / subscription-based SaaS products will be a strong plus.

Role & Responsibilities

If you are expecting a working playbook that you can execute upon, company is probably not the right fit for you at this point. However, if you are excited about creating the playbook from scratch, we would love to hear from you.

You will work closely with the founders.

As the new hire in this role, you'll be the voice of the customer in the company, and lead the charge in developing our customer-centric approach, working closely with our tech, design, and product teams.

What you will be doing:

You will be responsible for converting, onboarding, managing, and proactively ensuring success for our customers/prospective clients.

• Implementation
• Understand client billing models and configure company contracts, pricing, metering, and invoicing accurately.
• Lead pilots and implementation for new customers, ensuring complete onboarding within 3–8 weeks.
• Translate complex business requirements into structured company workflows and setup.
• Project Management
• Own customer delivery timelines and communication from kickoff to go-live.
• Track progress, call out blockers early, and keep customers updated without needing reminders.
• Run weekly status checkpoints and ensure every onboarding milestone lands on time.
• Internal Coordination & Escalation
• Act as the voice of the customer internally — share structured feedback with product and engineering.
• Create clear, well-scoped handoff documents when working with technical teams.
• Escalate time-sensitive issues appropriately and follow through on resolution.
• Documentation & Enablement
• Create client-specific documentation (e.g., onboarding guides, configuration references).
• Contribute to internal wikis, training material, and product documentation.
• Write simple, to-the-point communication — clear enough for a CXO and detailed enough for a developer.

Ideal Candidate

• 3-7 years of relevant experience
• Willing to work in US time zone (~430 am IST) on weekdays (Mon-Fri)
• Ability to understand and shape the product at a granular level
• Ability to empathize with the customers, and understand their pain points
• Understanding of SaaS architecture and APIs conceptually — ability to debug API workflows and usage issues
• Previous experience in salesforce CRM
• -Entrepreneurial drive, and willingness to wear multiple hats as per company’s requirements
• Strong analytical skills and a structured problem-solving approach
• (Strongly preferred) Computer science background and basic coding experience
• Ability to understand functional aspects related to the product e.g., accounting/revenue recognition, receivables, billing etc
• Self-motivated and proactive in managing tasks and responsibilities, requiring minimal follow-ups.
• Self-driven individual with high ownership and strong work ethic
• Not taking yourself too seriously.

Way2DreamJobs is building a premium cloud mentorship ecosystem focused on real-world Microsoft Azure and Modern Workplace skills.

We are inviting experienced Azure professionals to collaborate as founding weekend mentors for a remote mentorship program.

This is not a traditional full-time job. It is a flexible mentor collaboration model designed for working IT professionals who want to share real enterprise experience.

Responsibilities:

• Conduct weekend mentorship sessions

• Guide learners through practical Azure scenarios

• Support hands-on lab oriented learning

Ideal Profile:

• 4+ years Azure infrastructure experience

• Exposure to Microsoft Intune or M365 device management preferred

• Comfortable guiding professionals in live sessions

Benefits:

• Remote weekend engagement

• Build industry mentor brand authority

• Paid mentorship collaboration (structure discussed during call)

About Us

We are the largest and most active online platform for international education!

Yocket was established in 2015 with a mission to connect people to the world's best

learning opportunities. Today, Yocket is the largest community-driven online platform

for international education.

We specialize in premium counselling services for students with ambitions of

pursuing higher education abroad by connecting them to the best universities in the

world. We offer a comprehensive range of services, including expert counselling, test

preparation, visa assistance, and even loans to facilitate your educational journey.

Till date, we have helped more than 10,00,000 students across countries pursue

their higher education. Our students have secured admissions in all of the world's

top 100 global universities, including prestigious institutions such as Harvard

University, MIT, Stanford, University of Oxford, and Columbia University.

We've assisted over 5,700 students in obtaining loans securing more than INR 1,500

Crores, spanning across 15 countries, and have partnered with 12+ lenders like

HDFC, Avanse, Incred, Leap Finance, Union Bank, Axis, and Yes Bank.

At Yocket, we strive to help our employees find passion and purpose. Join us in

changing the way students make their decisions about education. If you wish to

create an impact and help students get the best education by taking our vision

ahead, we would love to have you on our team!

Job Description

Direct revenue generation through B2C sales.

Responsible for meeting and exceeding sales targets.

Building rapport with students and their parents to drive conversions.

Understanding student profiles to offer tailored solutions.

Open to making calls and following up from different lead sources.

Participating in virtual/physical events, seminars, and webinars.

Requirements

Fresher to maximum 5 years of experience in sales.

Proven ability to meet or exceed targets.

Bachelor's degree or equivalent experience.

Prior experience in target-based sales or revenue-focused roles is a plus.

Exceptional written and verbal communication skills.

Highly organized and detail-oriented.

Strong interpersonal and persuasion skills.

Experience in EdTech sales will be a strong advantage.

Familiarity with CRM tools is preferred.

Benefits

Medical Insurance for you and your family.

No-boss culture – We value ideas over hierarchy.

Access to a psychological counselor – Mental health support provided

Experienced Senior Functional Consultant with 7+ years of experience in Microsoft Dynamics 365 Marketing Automation.

Key Requirements:

• 7+ years of experience in MS Dynamics 365 Marketing Automation
• Expertise in Customer Segmentation, Real-Time Marketing & Personalization
• Strong experience in Email & Campaign Automation
• Hands-on knowledge of Power Automate for Marketing Workflows
• Proficiency in Data Analytics, Reporting (Customer Insights AI), and Customer Journey Orchestration
• Experience with Dynamics 365 Sales, Power BI, and Integration
• Self-management and accountability for SLAs & deliverables

Roles and Responsibilities

• Responsible for managing & driving the online business on E-commerce marketplaces.
• Responsible for uploading new collections on a weekly basis and ensuring catalogue hygiene of the uploaded catalogue.
• Handling the marketing budgets & the paid advertising campaigns/sponsored ads on the marketplaces.
• Responsible for handling product listings, promotions, deals, discounts & day-to-day operational issues related to the marketplace.
• Sole POC for communication with the category team.
• Strategizing & implementing the plan of action for the month on month growth in the sales from the existing online marketplace.
• Ensuring that all new products are uploaded and listed on websites/channels
• Repricing the products
• FBA Set up a pricing minimum to maximum for FBA listings
• Creating product listings and set minimum and maximum pricing
• Generating out of stock report, bestselling products report, runout stock report brand by brand on daily basis.
• Sort out pricing error issues and re-activate the listings. Inactivate listing to make active listing if required.
• Deleting discarded SKUs from all channels if required
• Optimizing listings with accurate product information, images, pricing and placement to increase sales and maximize revenue
• Optimize existing listings of current products to ensure we are exploring sales opportunities
• Keep up to date with industry techniques for SEO and content marketing
• To analyze product pricing vs our competitors on an ongoing basis and make pricing adjustments
• Support customer care emails and calls and also support social media campaigns.
• Ability to communicate effectively and to operate as part of a team

Role and Responsibilities

• Collaborate with multiple partners of project and act as a bridge between technical and business team
• Expertise with development along with having an ability to have team-members driven
• Identify and address technical problems and propose creative solution that would bring value to projects
• Work closely with Program manager, UX and Business teams on Estimation, timelines and delivery risks and issues
• Facilitate and drive technical discussion on requirement and change requests
• Identify delivery slippage and mitigate technical risks to avoid slippage
• Be competent in designing architecture design documents and diagrams

• Minimum 8 years of UI experience.
• Having built complex (not Proof of Concepts) solutions on both React and Angular applications. Not familiarity but expertise is what is being looked for in both
• Build applications using HTML5, using JavaScript frameworks such as React.JS, Angular, Vue.js, CSS 3
• Having experience of Technology shift and migration
• Create/build real-time systems with high concurrency
• Having Awareness and experience of atomic design concepts, reusable elements, Progressive Web Apps, CDNs
• Build reusable UI components, ensuring that UI code base is scalable and maintainable
• Build UI component libraries to be used across the organization
• Driving code reviews effectively

• Relationship building with business and customers
• Active listening, negotiation, problem solving
• Team building

3 years Minimum Experience Required (Vacancies 5)

Location:- Chandigarh IT Park (WFO)

Shift Timings:- UK Shift

Responsibilities:

• Develop, test, and maintain robust and scalable Python applications.
• Work collaboratively with cross-functional teams to design and implement new features.
• Ensure the performance, quality, and responsiveness of applications.
• Implement server-side logic, database integration, and system architecture.
• Choose and work with one of the following frameworks: Flask, Django, or Fast API.
• Utilize databases such as SQL, Post SQL, or MongoDB to support application development.
• Demonstrate proficiency in Linux or Ubuntu server environments.
• Knowledge of containerization tools, particularly Docker, for deployment and scalability.
• Implement and optimize caching strategies using Redis or Celery (a plus).
• Participate in the planning and implementation of Continuous Integration/Continuous Deployment (CI/CD) processes.
• Stay updated on industry trends and emerging technologies.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Proven experience as a Python Developer with 3-5 years of hands-on development.
• In-depth knowledge of at least one of the following frameworks: Flask, Django, or Fast API.
• Strong expertise in databases such as SQL, Post SQL, or MongoDB.
• Familiarity with Linux or Ubuntu server environments.
• Proficiency in containerization tools, particularly Docker.
• Experience with Redis cache or Celery is a strong plus.
• Understanding of CI/CD processes and tools.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration abilities.
• Ability to thrive in a fast-paced and dynamic work environment.

Responsibilities

• Understanding the manpower Requirements
• Sourcing the relevant profiles from various portals/Sources
• External (referral, portal, campus, contact conversion)
• Screening the sourced profile and taking face to face interviews of candidates in pipeline.
• Lining up candidates according to the parameters and Requirement
• Interview coordination
• Achieving and exceeding the set Hiring targets

• Managing coordination, mass hiring, and initial screening
• Coordinating with the Stakeholders
• Must be good in Negotiation Skills

Requirements

• 2-3 years of Non-It recruitment experience
• Good communication skills
• 80-100 closures per month
• Must have done bulk hiring (Blue collar)
• Willing to come with a target oriented area in terms up completion of hiring given for a month.