Engagement Manager

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

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Job Overview:

We are looking for a target-oriented Account Manager to manage and grow a portfolio of small and mid-sized business clients at MyOperator. The primary responsibility of this role is to drive revenue through renewals, expansions, cross-sell and up-sell, while ensuring high customer satisfaction and minimal churn.

The ideal candidate will take complete ownership of assigned accounts, act as a trusted advisor to clients, and work closely with internal teams to resolve issues quickly and efficiently.

Key Responsibility Area:

• Revenue growth from existing accounts
• Timely renewals and contract retention
• Own end-to-end revenue responsibility for assigned accounts
• Account expansion through up-sell and cross-sell
• Churn reduction and risk mitigation
• High CRM hygiene and data accuracy
• Customer satisfaction and relationship management
• Customer CSAT, Social Media Reviews

Requirements:

• Graduate and over with excellent oral and written communication skills.
• At least 1-2 Year(s) of working experience in the related field is required for this position.
• Customer-first mindset 
• Advanced MS Excel skills.
• High sense of responsibility and reliability
• Proactive, self-driven, and result-focused
• Collaborative team player

Benefits:

• 5 days working with alternate Saturday
• 10:00 AM to 7:00 PM Working Hours
• Competitive fixed salary with performance-based incentives linked to revenue, renewals, and expansion
• Clear career growth path in Account Management and Customer Success
• Opportunity to work in a high-growth SaaS environment
• Recognition and rewards for top performers
• Health and wellness benefits as per company policy
• Paid leaves and holidays as per company policy

Who We Are:

QuitSure, a digital therapeutic, is the no.1 quit smoking app in the world, with over 3 million downloads. Its program has the highest quit rate (71%) for smoking based on the clinical trials. We are founded by alumni of IIT, IIM, and Stanford University. Our mission is to get 1 million smokers smoke-free in the next one year. Do take a look at our website: https://www.quitsure.app to learn more about what we do and how it works. We are well funded, and based in Mumbai. This is a remote job.

Here is a brief presentation with an overview about QuitSure. Please navigate to the link to know more about us: QuitSure Overview

How to Apply:

Please fill out and submit this form to officially apply for this role:

https://forms.gle/uHM4svuS17sMPXsq8 

About the Role

We are looking for a highly skilled AEO (Answer Engine Optimization) / Geo Consultant with a deep understanding of Semantic SEO, entity-based optimization, and LLM-oriented content structuring. If you’re someone who understands how search engines and modern AI models interpret, associate, and recommend brands—especially in sensitive YMYL spaces—this role is for you.

You will play a key role in strengthening QuitSure’s authority as a global leader in smoking cessation, ensuring that both search engines and large language models recognize, retrieve, and recommend our content accurately and consistently.

What You Will Do

1. Entity Management & Knowledge Graph Optimization

• Strengthen the association between QuitSure and Smoking Cessation Authority across Google’s Knowledge Graph and other semantic databases.
• Build, refine, and optimize entity relationships to improve brand visibility and trust signals across AI and search ecosystems.
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2. Content Re-Architecture for LLM Citability

• Conduct deep audits of existing websites and knowledge content.
• Restructure and rewrite pillars/clusters to maximize “citability” for LLMs, optimizing for RAG (Retrieval-Augmented Generation) systems.
• Ensure content is authoritative, structured, and contextually rich for AI retrieval.
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3. Co-Occurrence & Entity Co-Mention Strategy

• Develop strategies to increase brand co-occurrence with top-tier medical, scientific, and clinical entities across the web.
• Identify opportunities for authoritative contextual mentions in trusted sources, databases, and semantic environments.
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4. Measurement & Reporting

• Build frameworks and dashboards to measure.
• AI-driven brand mentions
• AI recommendation frequency
• Sentiment associated with QuitSure in LLM-generated responses
• Use these insights to guide ongoing optimization and authority-building.
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Requirements

Must-Have Experience

• 3+ years of hands-on SEO experience with a clear transition from keyword-based SEO to Semantic SEO, Entity Optimization, and Answer Engine Optimization.
• Demonstrated expertise in building and optimizing entities using Schema.org, structured data layers, and linked data—not just basic schema markup.
• Strong understanding of how LLMs process, retrieve, and synthesize information, including embeddings, RAG systems, semantic clustering, and context windows.
• Experience working in YMYL (Your Money, Your Life) categories, especially Health & Wellness.
• Understanding of how to build credibility, safety, and authority in YMYL content without triggering AI safety warnings or refusals.
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Preferred Skills

• Experience with tools like InLinks, WordLift, Kalicube, or other entity-based SEO platforms.
• Knowledge of E-E-A-T frameworks and medical content compliance.
• Familiarity with NLP techniques (co-occurrence analysis, topic clustering, entity salience scoring).
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Who We’re Looking For

You are someone who:

• Thinks beyond search engines—towards AI engines.
• Understands that modern SEO is about systems thinking, semantic alignment, and authoritative presence across the web.
• Is excited about shaping how AI models perceive, cite, and recommend QuitSure as a global thought leader in smoking cessation.
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What We Offer

• Competitive salary
• Flexible working arrangements
• Opportunity to work on innovative and impact driven products
• Directly working with founders

Looking forward to connecting with you. Hope you are excited about being part of this high-impact organisation.

Hiring for the position of Android Developer /Sr. Android Developer  responsible for developing app from scratch.

We are looking to recruit a candidate for a role that will require:

• Translate design and wireframes into code
• Design, build, and maintain high performance, reusable, and reliable code
• Identify solutions through research and collaboration that resolves the root of problems as they arise
• Unit testing code
• Experience with cloud message APIs and usage of push notifications

Requirement

∙  2+ years’ strong development experience in android

∙  Experience using RESTful web services within mobile applications

∙ Strong knowledge of Android UI design principles, patterns, and best practices

∙ Ability to understand business requirements and translate them into technical requirements

∙ Experience with code versioning control, such as bitbucket/git

∙  Experience in writing code using kotlin is an advantage

Education: Engineering

Work experience: 2 + years relevant experience

Job Title: AEM Developer

Location: Mumbai, India

Experience: 4+ years

Overview:

We are seeking a talented Fullstack AEM (Adobe Experience Manager) Developer with proficiency in React or Angular frameworks to join our team in Mumbai. The ideal candidate should have a solid understanding of front-end and back-end development, with a focus on implementing and maintaining AEM-based solutions. This role requires strong communication skills and the ability to collaborate effectively with cross-functional teams.

Responsibilities:

• Develop, implement, and maintain AEM-based web applications and components.
• Collaborate with cross-functional teams to gather requirements and translate them into technical solutions.
• Design and develop custom AEM components, workflows, and templates.
• Integrate AEM with other systems and third-party applications as needed.
• Optimize application performance and ensure scalability and reliability.
• Stay updated with the latest AEM features, trends, and best practices.
• Implement responsive design principles to ensure a seamless user experience across devices.
• Troubleshoot and debug issues related to AEM implementation and integration.
• Write clean, well-documented code and ensure adherence to coding standards.
• Participate in code reviews and provide constructive feedback to peers.
• Mentor junior developers and share knowledge with the team.
• Collaborate with UX/UI designers to create visually appealing and user-friendly interfaces.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 4+ years of experience in full-stack development, with a focus on AEM.
• Strong proficiency in Adobe Experience Manager (AEM) and associated technologies (AEM Sites, AEM Assets, etc.).
• Experience with front-end technologies such as React or Angular.
• Proficiency in HTML5, CSS3, JavaScript, and related frameworks/libraries.
• Experience with server-side languages such as Java.
• Knowledge of RESTful web services and APIs.
• Familiarity with version control systems such as Git.
• Experience with agile development methodologies.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work effectively in a collaborative team environment.
• Experience with cloud platforms (e.g., AWS, Azure) is a plus.
• Relevant Adobe certifications (e.g., Adobe Certified Expert) are desirable but not required.

Job description

Job Profile:

1. Develop and Maintain proper interaction and reputation with the clients

2. Understand the business needs of the Clients

3. Convince them to invest in new Projects with the Company

4. Outbound process (Website selling)

5. B2B Process

6. Unlimited incentives

Requirement:

Candidates with experience in a website-selling campaign

Open to working in a full-time Day shift job

Only experienced candidates can apply for this job opening.

Fixed Salary - 10% to 20% hike on last drawn salary.

Monthly Sales Incentives

Shift Timing:(10:00pm-6:30am)

6 Days working.

SUNDAY Fixed OFF

FRESHERS are welcome

Masters India is a licensed GST Suvidha Provider (GSP) appointed by Goods and Services Tax Network (GSTN), a Government of India enterprise. As of now, Masters India comes under top 5 GST Suvidha Provider which was appointed by GST Council of India. The company aims is to build intuitive software solutions for complex problems faced by businesses across the globe. We are fulfilling our mission by offering tax and financial automation products to enterprises.

Masters India –A Family Business Spanning Decades. We are part of a business group established by Shri Chandra Prakash Agrawal in 1978. Mr Agarwal established the second copper melting plant in Delhi and since then, we have continuously grown. Masters India was established in 1999 and presently,   manufactures   aluminium   wire   rod,   sheet   and foil. Family   has manufacturing facilities  in Delhi, Rajasthan and Maharashtra. We also have operations in Healthcare, Hospitality and IT sector.

Key Responsibilities:

1. Onboard enterprise customers for solutions delivered by Masters India.
2. Project Manager for integration projects undertaken for enterprise customers.
3. Maintain highest standards of customer support to be provided
4. Follow up for resolution with DEV/QA team on the issues raised by the customer.
5. Continuous customer success approach with zero attrition to be ensured
6. Filing GST Returns for enterprise customers
7. Providing Reconciliation Statement to the clients.
8. Resolving queries related to E-invoice and EWB for clients

• Should have highly developed all round interpersonal skills. ·
• Should have impeccable communication skills. ·
• Excellent communication, presentation, networking and negotiation skills.
• Customer service oriented with a positive, well-motivated attitude. ·
• Conscientious, hard-working and driven mindset to improve sales and activity performance beyond targets.

Skill Set 

• 4 – 8 years of hands experience profiles
• Hands-on Experience in
• .NET Core 2.1 , Asp.net, C#
• Sql Server 2012+ / DB
• Web API
• Ajax / J-query / LINQ / HTML 5.0
• MVC, Bootstrap will be an added advantage