Engagement Manager

We are seeking a highly skilled Angular Developer with 2-3 years of experience to join our dynamic development team. The ideal candidate should have hands-on experience in building and maintaining web applications using Angular, along with strong knowledge of JavaScript, TypeScript, and front-end technologies. You will work closely with other developers, designers, and backend teams to deliver high-quality, scalable applications.

Company: CorpCare

Title: Lead Engineer (Full stack developer)

Location: Mumbai (work from office)

CTC: Commensurate with experience

About Us:  

CorpCare is India’s first all-in-one corporate funds and assets management platform. We offer a single-window solution for corporates, family offices, and HNIs. We assist corporates in formulating and managing treasury management policies and conducting reviews with investment committees and the board.

Job Summary:  

The Lead Engineer will be responsible for overseeing the development, implementation, and management of our corporate funds and assets management platform. This role demands a deep understanding of the broking industry/Financial services industry, software engineering, and product management. The ideal candidate will have a robust background in engineering leadership, a proven track record of delivering scalable technology solutions, and strong product knowledge.

Key Responsibilities:

• Engineering Strategy and Vision:

- Develop and communicate a clear engineering vision and strategy aligned with our broking and funds management platform.

- Conduct market research and technical analysis to identify trends, opportunities, and customer needs within the broking industry.

- Define and prioritize the engineering roadmap, ensuring alignment with business goals and customer requirements.

- Lead cross-functional engineering teams (software development, QA, DevOps, etc.) to deliver high-quality products on time and within budget.

- Oversee the entire software development lifecycle, from planning and architecture to development and deployment, ensuring robust and scalable solutions.

- Write detailed technical specifications and guide the engineering teams to ensure clarity and successful execution.

- Leverage your understanding of the broking industry to guide product development and engineering efforts.

- Collaborate with product managers to incorporate industry-specific requirements and ensure the platform meets the needs of brokers, traders, and financial institutions.

- Stay updated with regulatory changes, market trends, and technological advancements within the broking sector.

- Mentor and lead a high-performing engineering team, fostering a culture of innovation, collaboration, and continuous improvement.

- Recruit, train, and retain top engineering talent to build a world-class development team.

- Conduct regular performance reviews and provide constructive feedback to team members.

- Define and track key performance indicators (KPIs) for engineering projects to ensure successful delivery and performance.

- Analyze system performance, user data, and platform metrics to identify areas for improvement and optimization.

- Prepare and present engineering performance reports to senior management and stakeholders.

- Work closely with product managers, sales, marketing, and customer support teams to align engineering efforts with overall business objectives.

- Provide technical guidance and support to sales teams to help them understand the platform's capabilities and competitive advantages.

- Engage with customers, partners, and stakeholders to gather feedback, understand their needs, and validate engineering solutions.

Requirements:

• BE /B. Tech - Computer Science from a top engineering college
• MBA a plus, not required
• 5+ years of experience in software engineering, with at least 2+ years in a leadership role.
• Strong understanding of the broking industry and financial services industry.
• Proven track record of successfully managing and delivering complex software products.
• Excellent communication, presentation, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Experience with Agile/Scrum methodologies.
• Deep understanding of software architecture, cloud computing, and modern development practices.

Technical Expertise:

• Front-End: React, Next.js, JavaScript, HTML5, CSS3
• Back-End: Node.js, Express.js, RESTful APIs
• Database: MySQL, PostgreSQL, MongoDB
• DevOps: Docker, Kubernetes, AWS (EC2, S3, RDS), CI/CD pipelines
• Version Control: Git, GitHub/GitLab
• Other: TypeScript, Webpack, Babel, ESLint, Redux

Preferred Qualifications:

• Experience in the broking or financial services industry.
• Familiarity with data analytics tools and methodologies.
• Knowledge of user experience (UX) design principles.
• Experience with trading platforms or financial technology products.

This role is ideal for someone who combines strong technical expertise with a deep understanding of the broking industry and a passion for delivering high-impact software solutions.

• Develop & Maintain Dashboards: Create interactive and visually compelling dashboards and reports in Tableau, ensuring they meet business requirements and provide actionable insights.
• Data Analysis & Visualization: Design data models and build visualizations to summarize large sets of data, ensuring accuracy, consistency, and clarity in the reports.
• SQL Querying: Write complex SQL queries to extract and transform data from different data sources (databases, APIs, etc.), ensuring optimal performance.
• Data Cleansing: Clean, validate, and prepare data for analysis, ensuring data integrity and consistency.
• Collaboration: Work closely with cross-functional teams, including business analysts, data engineers, and stakeholders, to gather requirements and deliver customized reporting solutions.
• Troubleshooting & Support: Provide technical support and troubleshooting for Tableau reports, dashboards, and data integration issues.
• Performance Optimization: Optimize Tableau workbooks, dashboards, and queries for better performance and scalability.
• Best Practices: Ensure Tableau development follows best practices for data visualization, performance optimization, and user experience.

About Us:

Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. It's a cloud CRM that’s more than just a helpdesk designed to meet the needs of any industry. At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with all the endless demands of customers.

Kapture is the preferred choice of leading brands including Nykaa, Meesho, Bigbasket, Unilever, Zepto, Ajio, Netmeds, Jio, Prestige and many others to build a world-class customer support ecosystem. Kapture Cx is headquartered in Bangalore and we have offices in Mumbai, Delhi/NCR and Florida. Our channel Partner network spans across 12 countries and powers 500+ businesses globally to automate their sales and support.

Position Overview:

We are seeking a highly skilled and experienced Project Manager / Implementation Manager to lead and oversee the successful implementation of our SaaS CRM solution for our B2B customers. As a Project Manager, you will be responsible for managing all aspects of the implementation process, including team handling and people management, to ensure projects are delivered on time, within budget, and to the highest level of customer satisfaction.

Key Skills:

• 5+ years of experience in an IT services / Software product company with B2B SAAS implementation. 
• Strong project management skills with a proven track record of successfully managing complex software implementation projects, preferably in the SaaS CRM domain.
• Excellent leadership abilities to effectively manage and motivate cross-functional teams throughout the implementation lifecycle, including team handling and people management experience.
• In-depth knowledge and understanding of B2B customer needs and challenges related to CRM systems.
• Proficient in utilizing project management tools and methodologies to plan, track, and report on project progress.
• Exceptional communication and interpersonal skills to collaborate with customers, stakeholders, and internal teams, ensuring clear and consistent communication throughout the implementation process.
• Analytical and problem-solving skills to identify and address project risks and issues proactively.
• Strong customer focus with the ability to build strong relationships, understand customer requirements, and deliver solutions that meet customer expectations.

Key Responsibilities:

1. Lead and manage end-to-end implementation projects of our SaaS CRM solution for B2B customers, ensuring successful delivery within scope, schedule, and budget.
2. Build and manage a high-performing implementation team, providing guidance, support, and mentorship to team members, and fostering a collaborative and productive work environment.
3. Collaborate with sales and pre-sales teams to understand customer requirements and create project implementation plans that align with customer expectations and business objectives.
4. Develop and maintain project schedules, work breakdown structures, and resource allocation plans to effectively manage project timelines and resources, including team members' workloads and assignments.
5. Define project deliverables, milestones, and success criteria, and monitor progress against these throughout the implementation process.
6. Manage project risks and issues, proactively identify potential obstacles and implement mitigation strategies to ensure successful project outcomes.
7. Coordinate and communicate with cross-functional teams, including development, testing, quality assurance, and customer support, to ensure seamless integration and alignment during the implementation process.
8. Conduct regular project status meetings, providing updates to stakeholders and customers on project progress, risks, and issues.
9. Ensure a high level of customer satisfaction by managing customer expectations, addressing concerns, and providing timely and effective solutions.
10. Contribute to the continuous improvement of implementation processes, tools, and methodologies, identifying opportunities to enhance efficiency and effectiveness.

Senior Database (PL/SQL)

Work Experience: 8+ Years

Number of Vacancies: 2

Location:

CTC: As per industry standards

Job Position: Oracle PLSQL Developer.

Required: Oracle Certified Database Developer

Key Skills:

• Must have basic knowledge in SQL Queries, Joins, DDL, DML, TCL, Types, Object, Collection Developer. Basic Oracle PLSQL programming experience (Procedures, packages, functions, exceptions.
• Develop, implement, and optimize stored procedures and functions using PLSQL
• Writing basic Queries, Package, Procedures, Functions, Triggers, Ref Cursors, Using Oracle 11g to 19c features, including triggers, stored procedures, queries, SQL Code, and design (stored procedures, functions, packages, tables, views, triggers, indexes, constraints, collections, bulk collects, etc..).
• Must have basic knowledge in PL/SQL Developer tool.
• Basic knowledge of MySql & Mongo DBA
• Strong communication skills
• Good interpersonal and teamwork skills
• PL/SQL, stored, procedure, functions, trigger
• Bulk Collection
• Utl_file
• Materilized View
• Performance handling
• Usage of Hint in Queries
• JSON (json object, json table, json queries)
• BLOB CLOB concept
• External table
• Dynamic SQL

Job Description:

1. Engages in superior customer service by making information readily available
2. Management of content in all social media channels, website and sales collateral
3. Persists in sales even in the face of failure
4. Demonstrates products and services as deemed necessary by airlines and management
5. Schedules appointments and meetings as necessary
6. Management of sales questionnaires and answers to questions from clients
7. Makes product knowledge readily available to self and other sales people through various resources
8. Finds ways to sell products in the face of a down market
9. Researches client base to find new types of customers and sells to them accordingly
10. Creates a plan for gaining customers and then retaining them based on warranties or guarantees

Candidate Description:

• MBA Graduate with one plus years of experience in Software Product Marketing and Sales.
• Good Analytical and creates a plan for engaging the target market
• Analyzes the competition to create a plan for engagement
• Makes product appeal to the target market
• Optimize the sales process with learnings from each win and loss
• Regularly scans information on the web for ideas on best practices in sales, marketing and product management
• Plans and sets up booths at trade shows and demonstrates the quality or uses of a product
• Demonstrates superior time management skills and meets deadlines

Responsibility of / Expectations from the Role:

• Document all technical requirements and design technical solutions utilizing enterprise architecture standards including documenting all solution components and configurations
• Contribute to all phases of the development lifecycle.
• Write well-designed, testable, efficient code.
• Ensure designs follow specifications.
• Ability to work independently.
• Persistent problem solver but know when to ask for help.
• Open-minded, transparent and able to learn and adapt.
• Good communication skills – both written and verbal.
• Teamwork skills with a problem-solving attitude.

• Play a complete Backend development role for Magento store development, maintenance, upgradation and customization projects. Also provide support to clients, via project management tool. Handle the complete project and achieve 100% client satisfaction.
• Must posses fair, clear understanding of fundamentals and concepts of Magento 1/2, PHP, Zend Framework
• Knowledge in Magento Extension development.
• Write well-engineered source code that complies with accepted web standards.
• Good experience in Magento 2 Store development - design implementation, creating themes, create custom modules;
• Strong Knowledge of Magento Best Practices, including experience developing custom extensions and extending third party extensions
• Ability to develop and manage e-commerce websites, web applications, and websites.
• Can understand the goals and create strategies for each project.

Technical Skills:

• Possess good exposure on Magento, CMS, CodeIgnitor, OpenCart, JavaScript/ jQuery.
• Extensive experience of PHP and MySQL.
• Focused on Object-Oriented Programming (OOP),
• Demonstrable knowledge of XML, XHTML, CSS, Modules i.e. API integration, Payment Gateways, XML with a focus on standards.