Salesforce Vlocity Developer

About the Role

We are looking for a talented LLM & Backend Engineer to join our AI innovation team at EaseMyTrip.com and help power the next generation of intelligent travel experiences. In this role, you will lead the integration and optimization of Large Language Models (LLMs) to create conversational travel agents that can understand, recommend, and assist travelers across platforms. You will work at the intersection of backend systems, AI models, and natural language understanding, bringing smart automation to every travel interaction.

Key Responsibilities:

• LLM Integration: Deploy and integrate LLMs (e.g., GPT-4, Claude, Mistral) to process natural language queries and deliver personalized travel recommendations.
• Prompt Engineering & RAG: Design optimized prompts and implement Retrieval-Augmented Generation (RAG) workflows to enhance contextual relevance in multi-turn conversations.
• Conversational Flow Design: Build and manage robust conversational workflows capable of handling complex travel scenarios such as booking modifications and cancellations.
• LLM Performance Optimization: Tune models and workflows to balance performance, scalability, latency, and cost across diverse environments.
• Backend Development: Develop scalable, asynchronous backend services using FastAPI or Django, with a focus on secure and efficient API architectures.
• Database & ORM Design: Design and manage data using PostgreSQL or MongoDB, and implement ORM solutions like SQLAlchemy for seamless data interaction.
• Cloud & Serverless Infrastructure: Deploy solutions on AWS, GCP, or Azure using containerized and serverless tools such as Lambda and Cloud Functions.
• Model Fine-Tuning & Evaluation: Fine-tune open-source and proprietary LLMs using techniques like LoRA and PEFT, and evaluate outputs using BLEU, ROUGE, or similar metrics.
• NLP Pipeline Implementation: Develop NLP functionalities including named entity recognition, sentiment analysis, and dialogue state tracking.
• Cross-Functional Collaboration: Work closely with AI researchers, frontend developers, and product teams to ship impactful features rapidly and iteratively.

Preferred Candidate Profile:

• Experience: Minimum 2 years in backend development with at least 1 year of hands-on experience working with LLMs or NLP systems.
• Programming Skills: Proficient in Python with practical exposure to asynchronous programming and frameworks like FastAPI or Django.
• LLM Ecosystem Expertise: Experience with tools and libraries such as LangChain, LlamaIndex, Hugging Face Transformers, and OpenAI/Anthropic APIs.
• Database Knowledge: Strong understanding of relational and NoSQL databases, including schema design and performance optimization.
• Model Engineering: Familiarity with prompt design, LLM fine-tuning (LoRA, PEFT), and evaluation metrics for language models.
• Cloud Deployment: Comfortable working with cloud platforms (AWS/GCP/Azure) and building serverless or containerized deployments.
• NLP Understanding: Solid grasp of NLP concepts including intent detection, dialogue management, and text classification.
• Problem-Solving Mindset: Ability to translate business problems into AI-first solutions with a user-centric approach.
• Team Collaboration: Strong communication skills and a collaborative spirit to work effectively with multidisciplinary teams.
• Curiosity and Drive: Passionate about staying at the forefront of AI and using emerging technologies to build innovative travel experiences.

• Conduct user research, including user interviews, surveys, and usability testing, to understand user needs and behaviors.
• Analyze user data and feedback to identify pain points and opportunities for improvement.
• Create user personas, user flows, and journey maps to visualize the user experience.

Interaction Design (UX):

• Develop wireframes, prototypes, and interactive mockups to illustrate design concepts.
• Design intuitive and user-friendly navigation and information architecture.
• Ensure consistency and accessibility across all platforms and devices.
• Conduct usability testing and iterate on designs based on feedback.

Visual Design (UI):

• Create visually appealing and consistent user interfaces that align with brand guidelines.
• Design high-fidelity mockups and UI components.
• Develop and maintain design systems and style guides.
• Work closely with developers to ensure proper implementation of designs.

• Conduct tele-sales activities, provide product information, and close deals to meet sales targets.
• 1-3 years of experience in HNI customer handling, lead generation, and cold calling; basic MS-Excel knowledge; strong communication skills in English
• Outbound Calling: Make cold and warm calls to potential customers, introduce the company's products/services, and explain their benefits to generate interest.
• Lead Generation: Identify and qualify leads through effective questioning techniques and pitch products based on customer needs.

Dear Aspirant,

We do have an urgent opening with Sagarsoft for the Application Support Analyst role.

Job Title/Role: Application Support Analyst

Job Location: Hyderabad- Remote

Client : Point72 -https://point72.com

Role: Permanent Role 

Notice Period: Immediate to 15 days

Open Positions: 2

Shift: US Shifts (Complete Night Shifts)

Working Hours:

• Shift Rotation: Every 3 months
• Shifts:
• Evening Shift: 7:00 PM to 5:00 AM IST
• Night Shift: 9:30 PM to 7:30 AM IST/''

About us: Sagarsoft is a BSE listed Digital engineering services company dedicamted to assisting global enterprises with digital transformation and technology modernization.

Overview: Join our dynamic US support team as an Application Support Specialist. You’ll play a key role in providing top-notch support for our applications, ensuring smooth operations across our middle, and back office systems.

Key Responsibilities:

• Collaborate with the global support team in Connecticut to deliver seamless support across different time zones.
• Work closely with Project Managers, Traders, and Analysts to quickly resolve issues and identify areas for improvement.
• Assist in the rollout and setup of new products, providing training and support to end-users.
• Offer 2nd and 3rd line support for various office systems and market data.
• Coordinate with external vendor support teams to address technical issues and implement enhancements.
• Support Development and QA teams throughout project lifecycles, from gathering requirements to deployment.
• Participate in planning and executing PC releases and related deployment activities.
• Set up and monitor automated jobs using a central scheduler (e.g., Active Batch).
• Utilize ticket, issue, and change management systems effectively.

Requirements:

• Passion for providing an outstanding client experience.
• Excellent written and verbal communication skills.
• Confident and friendly phone presence.
• Strong troubleshooting and problem-solving abilities.
• Willingness to share knowledge and suggest improvements.
• Team player who remains calm under pressure.
• Availability for off-hours on-call support.
• Flexibility and adaptability in a fast-paced, evolving environment.

Desired Skills:

• 4 to 6+ years of experience in an Application Support role.
• Experience in automating repetitive tasks.
• Understanding of trading phases and asset types.
• Familiarity with Windows, MS Office, and common business applications.
• Experience with Windows 2003 and 2008 clustering.

Mandatory Skills:

• Experience in investment banking.
• Strong communication and interpersonal skills.
• Proficient in SQL and comfortable working with SQL Server.
• Strong Python or similar programming skills, with a focus on automation.
• Basic UNIX scripting experience is a plus.
• Familiarity with scripting languages (e.g., PowerShell, VB Script, batch).
• Experience with scheduling software (e.g., Autosys, Active Batch)

If you find the skillset suitable, Please let us know the following details.

• Reason for Change:
• Offers in hand?:
• Total exp:
• Relevant exp in Application Support :
• Experience in Python:
• Experience in Automation:
• Experience in SQL:
• Experience in Investment banking:
• Current CTC:
• Expected CTC:
• Notice period (kindly mention the days negotiable, if any):
• Current location:
• Preferred location:
• LinkedIn:

• Deep knowledge in one or more domains of the study required for the function.
• Capability to write clear and structured technical documents.
• Ability to participate in multi-lingual meetings, very good communication skills, and able to work in a team.
• The capability of working in an international/multicultural environment.
• Ability to apply high quality standard

• Good experience in Angular.
• Good experience & knowledge of latest trends in Java, J2EE, Spring framework, Oracle, SQL, HTML, XML, XSD.
• Good knowledge of web services (SOAP, REST).
• Good knowledge of Cloud Technologies and Micro Services is an asset
• Experience with the following tools/ frameworks: Maven, GIT
• Experience in PKI is an asset

• The methodology is Agile
• Reporting tools are JIRA and Confluence

• Provision of expert advice and assistance, technology watch, architectural considerations, applicable standards, solution patterns, and best practices in Angular,
• J2EE, Web services, and SSL/TLS technologies
• Providing solution options
• Development of applications (full stack) using the technologies/tools mentioned in the specific expertise
• Review of Information Systems Infrastructure Architectures
• Performing PoC in the requested technologies
• Participation in user, service, and project meetings
• Create / update documentation as part of knowledge management
• Strive for innovation and open to new trends