Windows Server Administrator

Experience Required: 2–3 Years

Employment Type: Full-time

Location: Delhi

Department: IT / Infrastructure & Data Center Operations

About the Role

We are looking for a skilled Wintel Administrator (L2) with 2–3 years of hands-on experience to manage and support our data center infrastructure, which includes a virtualized VMware environment, physical servers, database servers, and network/security appliances across LAN and DMZ zones. The ideal candidate will handle day-to-day server administration, virtualization management, backups, monitoring, and L2-level troubleshooting, while working closely with the infrastructure team on ongoing projects.

Key Responsibilities

·     Manage and maintain Active Directory, File Server, Web Server (IIS, Apache, Nginx), and Application Servers

·     Administer and support VMware ESXi hosts and vCenter (multi-host, multi-cluster environment) — VM provisioning, migration, snapshots, and resource allocation

·     Manage physical server hardware (Dell PowerEdge, HP ProLiant) including out-of-band management via iDRAC

·     Install, configure, troubleshoot, and back up database servers — MS-SQL, MySQL, MongoDB

·     Manage server backups and vReplication for disaster recovery of critical VMs and databases

·     Support and maintain monitoring tools (e.g., Zabbix) to track server/host performance, uptime, and alerts

·     Install and configure new Windows, Linux, and desktop systems

·     Install and troubleshoot Windows/Linux applications and software (VB, C#, .NET, Node.js-based apps, etc.)

·     Support DMZ and LAN zone server management, coordinating with network/security team on firewall, load balancer, and VPN (Site-to-Site) configurations

·     Assist with basic public cloud tasks (AWS) where hybrid/DR connectivity is involved

·     Manage and troubleshoot LAN/DMZ switches, WAN links, and connectivity issues at a basic level

·     Assist with patch management, deployment, and server/firmware upgrades

·     Monitor and maintain server performance, availability, and health across physical and virtual infrastructure

·     Respond to and resolve end-user issues escalated from Desktop Support (L1)

·     Maintain accurate documentation of server inventory, IP allocations, configurations, and network diagrams

·     Work on ongoing IT infrastructure projects as assigned

Required Skills & Qualifications

·     B.Tech or equivalent degree in Computer Science, IT, or related field

·     Minimum 2–3 years of hands-on experience as a Windows/Wintel Administrator

·     Strong working knowledge of Windows Server administration (2012/2016/2019/2022)

·     Hands-on experience with VMware ESXi and vCenter administration (multi-vCenter environment preferred)

·     Experience with physical server hardware management — Dell PowerEdge / HP ProLiant, iDRAC/ILO remote management

·     Hands-on experience with IIS, Apache, or Nginx web server management

·     Experience with MySQL, MS-SQL, and MongoDB — installation, configuration, troubleshooting, and backup

·     Good understanding of Active Directory, DNS, DHCP, and Group Policy

·     Working knowledge of firewall, load balancer, and basic network/VPN concepts (Site-to-Site VPN, WAN, DMZ)

·     Experience with server/VM backup and replication solutions for disaster recovery

·     Exposure to monitoring tools such as Zabbix or similar

·     Basic exposure to cloud platforms (AWS) for hybrid/DR connectivity

·     Familiarity with installing and troubleshooting applications like VB, C#, .NET

·     Ability to troubleshoot server hardware, OS-level (Windows/Linux), and virtualization issues

·     Experience with patch management and firmware/server upgrade cycles

Soft Skills

·     Strong troubleshooting and analytical skills

·     Good communication skills to coordinate with end users, network team, and cross-functional teams

·     Ability to work independently as well as escalate/collaborate with L3 when required

·     Willingness to work on-call/rotational shifts if required

·     Detail-oriented with a proactive approach to server monitoring, backups, and uptime management

Job Description

Position Title: System Administrator

Employment Type: Full-Time, Permanent

Department: Research and Development

Reports To: R&D Manager, India Development Centre

Work from Office; No Remote; No Hybrid

About the Company

We are a software product and solutions company that builds mission-critical platforms used in regulated industries such as life sciences, biotech research, public health, and government compliance. Our systems are used to manage workflows, audits, research approvals, data security, compliance, and more—helping institutions reduce risk, increase transparency, and advance human well-being.

Our product line includes dynamic form engines, workflow automation, rules engines, analytics, AI/ML integrations, and user-centric digital tools for a global customer base.

Job Summary

We are looking for a skilled Windows & Linux System Administrator / Desktop Engineer responsible for managing, maintaining, monitoring, and troubleshooting the organization's IT infrastructure, including Windows and Linux servers, desktops, laptops, networks, applications, and end-user systems.

The role requires a combination of system administration, desktop support, troubleshooting, security, user management, and infrastructure monitoring. The candidate should be comfortable working independently, resolving technical issues, and providing timely support to employees.

Key Responsibilities

• Install, configure, maintain, and troubleshoot Windows and Linux servers.
• Manage Active Directory, DNS, DHCP, Group Policies, users, and access permissions.
• Perform server monitoring, patching, updates, backup checks, and basic security administration.
• Provide desktop and laptop support, including OS, software, hardware, printer, email, VPN, and connectivity troubleshooting.
• Troubleshoot basic LAN, Wi-Fi, TCP/IP, DNS, and VPN issues.
• Manage employee IT setup, onboarding/offboarding, and IT asset allocation.
• Monitor antivirus/endpoint security and ensure systems are updated and secure.
• Maintain IT inventory, system documentation, and helpdesk/ticket records.
• Coordinate with vendors and escalate infrastructure issues when required.
• Support virtualization, cloud, backup, and disaster-recovery activities as needed.

Required Skills

• Windows 10/11, Windows Server, Active Directory, DNS, DHCP, Group Policy
• Linux (Ubuntu/RHEL/CentOS) and basic Shell scripting
• Desktop/laptop hardware and software troubleshooting
• Basic networking: TCP/IP, LAN, Wi-Fi, VPN
• Backup, patch management, antivirus, and system monitoring
• Good troubleshooting, communication, and documentation skills
• Qualification
• Bachelor's degree/Diploma in Computer Science, IT, Electronics, or a related field.
• Preferred
• Exposure to VMware/Hyper-V, AWS/Azure, PowerShell/Bash, and IT helpdesk/ticketing tools.

Location : Mumbai

Big Picture (The Opportunity) :

Are you looking for an opportunity to advance your Career? & If you are able to maintain a positive attitude even when everything goes wrong, if you are detail oriented and self motivated with a passion to learn and improve your skills and knowledge, we have a perfect job for you !

What do we want from you ? (Our Expectations) :

• Zero to 2 years experience in Linux Operating System.
• Flexible working hours - able to support occasional nights, weekends, and call-ins, able to quickly adapt to a constantly changing faced paced environment. Open to travel to sites.
• An ideal person who is excited and motivated about running and supporting a production - grade critical infrastructure and looks for opportunities to improve processes with automation.

What are you required to do ? (Your Responsibilities) :

• Proactively maintain and develop all linux infrastructure technology to maintain a 24*7*365 uptime service.
• Engineering of systems administration-related various solutions for our various SAAS products and projects as well as operational needs.
• Proactively monitoring system performance and capacity planning.
• Providing technical support to customers for Applications, Operating systems, and networking.
• Will also be the first point of contact for our clients, where installations are placed on a permanent basis, for basic troubleshooting and problem solving.
• Fault finding, analysis and logging information for reporting of performance exceptions.
• Maintain best practices on managing systems and services across all environments.

Skills & Qualification Required (Add Value) :

• Graduate - Preferred to have Bachelor‘s Degree in Engineering, Computer Science or related field.
• He / She should be familiar with the installation and configuration of Linux operating systems and setup and operation of TCP/IP networking on Linux systems also familiar with Internet concepts including SMTP, IMAP, POP, HTTP, DNS, LDAP and related protocols.
• You should possess excellent communication skills .
• Knowledge of Email concepts, Helpdesk Concept , VoIP Concept , Cloud computing will be an added advantage.