Talent Acquisition:
● Create a network of talent from multiple disciplines
● Creatively and innovatively communicate about the company and the positions to
candidates of all departments (tech/nontech) and all levels
● Focus on giving candidates a good hiring experience
● Tactical to create a healthy pool from different channels for multiple positions at
the same time
● Network with other peer recruiters to groom your skills
Generalist Role:
● Create organization-wide policies and making sure 100% adherence
● Handle payroll and other statutory compliances
● Ensure the entire team is aligned with the vision and mission of the company
● Support micro teams with their specific people-related problems
● Create performance metrics, track, monitor and improve the performance of teams
and team members
Who are you?
To be successful in this role, you:
● Have 4+ years of experience hiring tech/nontech roles for product
companies/startups
● Are Creative, curious and enthusiastic
● Great communication skills (verbal and written)
● Are charismatic people person who can talk to anyone;
● Have exceptional analytical skills
● You are someone who is high on ownership and takes pride in building great
teams.
● You understand the business needs and priorities to help get the right people in
team
● Have a strong entrepreneurial spirit and the ability to creatively think and hustle to
achieve goals

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Job Description for Customer Support (Voice Process)
Job Profile: Voice Process – Customer Support
Location: Work from Home (WFH)
Job Mode: Contract (3 Months)
Salary: CTC ₹23,000 per month; In-hand ₹18,000 per month.
Notice Period: Immediate Joiners Preferred
Job Responsibilities:
- Handle inbound and outbound customer queries.
- Communicate effectively in both English and Hindi.
- Provide high-quality customer service, ensuring timely resolution of customer issues.
- Maintain a professional demeanour and document all customer interactions as required.
- Strive to ensure customer satisfaction and efficient complaint management.
- Adhere to company policies, 24/7 shift schedules, and quality standards.
Eligibility Criteria:
- Graduation is mandatory for freshers. However, experienced candidates may apply even if they have not completed their graduation.
- Minimum 1 year of experience in customer support (voice process).
- Submission of experience letter, relieving letter, and last payslips is mandatory for verification
- Only candidates with relevant customer support experience will be considered.
- Comfortable working 24/7 rotational shifts (6 days working, 1-day rotational week off).
- Proficiency in English and Hindi is mandatory.
Technical Arrangements Needed:
- Must have a laptop or desktop with Windows 10, minimum 8GB RAM, and i5 processor.
- Stable WiFi connection and USB headset required.
GaragePlug Inc
GaragePlug is one of the fastest-growing Automotive tech startups working towards revolutionising the automotive aftermarket industry with strong state-of-the-art technologies.
Role Overview
As we plan to grow, we have many challenges to solve. Some of the new features and products that are already in the pipeline include advanced analytics, search, reporting, etc., to name a few. Our present backend is based on the microservices architecture built using Spring Boot. With growing complexity, we are open to using other tools and technologies as needed. We are looking for a talented and motivated engineer to join our fleet and help us solve real-world problems in this exciting field. Join us and share the dream of building the next-generation online platform for the Auto industry.
What you'll do:
- Design and architect our core components
- End-to-end systems development
- Ownership of complete systems from development to production and maintenance
- Infrastructure management on AWS
Technologies you'll use:
- Microservices, AWS, Java, Spring-boot
- Gradle / Maven
- ElasticSearch
- Jenkins, CI/CD
- Containerization technologies like Docker, Kubernetes, etc.
- RDBMS (PostgreSQL) or NoSQL databases (MongoDB) & Enterprise Messaging Applications (Kafka/SQS)
- JUnit, TestNG, Cucumber, etc.
- Nginx
- Any cool piece of technology that you can bring onboard
What you are:
- You love technology and are always open to learning new tools
- You are proficient with server technologies: Spring / Spring Boot
- You have good experience in scaling, performance tuning & optimization at both API and storage layers
- You have an excellent grasp of OOPS concepts, data structures, algorithms, design patterns & REST APIs
- You are proficient in Java, SQL
- You have good knowledge of Databases: RDBMS/Document
- You have a good understanding of REST API design
- You have knowledge of DevOps
- Implement Coding Best Practices. Implement Code Quality gates as per the program norms
- Knowledge of Angular 2+ is a big plus



RESPONSIBILITIES:
- Help your engineers grow their skills and experience
- Conduct code reviews, and make technical contributions to product architecture as well as get involved in solving bugs and delivering small features
- Hold regular 1:1's with all members of the team, give regular and clear feedback around the individual's performance
- Foster technical decision-making on the team, but make final decisions when necessary
- Provide oversight and leadership to a team of developers to ensure timely execution of team and project deliverables
- Maintain up-to-date skills in software development technologies and a broad understanding of the business, business needs, and how applications/assets drive and support the business
REQUIREMENTS:
- 6+ years of experience in software development and 1+ in team management.
- In-depth technical experience in at least one of the core languages, frameworks, or technologies used in backend development.
- Ability to mentor junior software developers, as well as to collaborate with all stakeholders.
- Extensive experience in developing, deploying, and integrating software solutions.
- Proficiency in documenting processes and monitoring performance metrics.
- Knowledge of best practices related to design principles, API development and software architecture.
- Ability to keep up with software industry trends and innovation.
- Exceptional interpersonal and communication skills.
What you will do:
- Planning and controlling annual, quarterly and monthly spending for the category
- Designing monthly category activation and ensuring execution through regional counterparts
- Delivering of category AOP objectives (topline, BTL %, distribution objectives)
- Owning all trade programs assigned and new projects during the year
- Interacting extensively with internal and external partners to execute category and brand mandates
- Coordinating with the service vendors and numerous external agencies such as prits, external agencies such as printers, design agencies, BT agency, from time to time to ensure perfect execution of trade marketing initiatives for the year
What you need to have:
- 7-10 years experience in FMCG brand as a Trade Marketing Executive/ Manager
- Excellent verbal and written communication skills
- Good coordination skills


Experience in Linux
Experience in Telecom Call Flows
Experience in 3GPP
Experience in EPC or 5Gcore
- Create architectural designs based on product/design requirement and implement critical high performance,large scale services and libraries Participate in the design and implementation of next generation systems.
- Control projects from start to finish - deliverables to ensure high quality, innovative and functional design.
- Adhere to all industry standards in code and architectural designs and evangelize best practices in library.
- Collaborating with other professionals to determine functional and non-functional requirements for the product development.
- Provide constructive feedback on design and product reviews.
- Collaborate with Leads/Engineers for continuous improvement of the code quality by code review and help engineers write better code.
- Lead cross-functional initiatives working with bright engineers across organization.
- Lead engineering efforts from rapid prototypes to large-scale applications using variety of languages and tools/technology stacks.


Job Overview
Concurrently managing projects with high complexity, varying budgets, differing durations, and multiple stakeholder involvement. Projects are medium to large in scope and budget. This includes projects that are budget and time constrained, and include IT equipment and hardware components, some of them being niche projects in healthcare domain. Responsible for many aspects of conducting the task(s) through the entire project life, with a focus on optimized solution provisioning, overall integration, multiple vendor management, and data security. Experience in healthcare industry is an added advantage though project management as well as full stack development experience is mandatory.
Responsibilities and Duties:
- Integrations: Responsible for system integration planning: API Management to connect with current infra and launching/planning new IT architecture. Such as LIS, RIS, PACS, CRM, Fareye, Acuity, GE AW, MWL, MPPS integrations.
- Process Improvement: Identify enhance and Implement IT platforms to optimize operational bottlenecks: such as Queue Management etc.
- Automations: Plan automation of manual tasks, such as integration of Pine Labs / PayTM EDC Machines with POS; Fujitsu PaperScan for Auto-digitization of Scanned Documents.
- Infra Management/Uptime Monitoring: Implementation of Organization wide SD-WAN and setting up protocol to manage network/bandwidth usage.
- Security/Firewalls: Implement organization wide Firewall (with SD-WAN), Implement Endpoint Security for All users.
- CRM Management: Maintenance of workflows in Call Centre
- Data Management: Excel expertise is a must for data corrections/ process
- Analytics: Responsible for Business Analytics and Process Management
- Website Monitoring/Implementations: Manage WPMUDEV (For WP Security) and evaluate a shift to Magento
- WAF Management: Manage and Plan Rules for Cloudflare, AWF and Fortinet Accounts.
- VPN Administration: Evaluate building an IP-SEC tunnel for enhanced security
- New project’s implementation
- Experience in Process Implementations
- Knowledge of AWS Infrastructure will be added advantage


