HRBP

Job Summary:

We are seeking a dynamic Online Reputation Management Consultant to ensure a strong, positive online presence across key platforms including Quora, X (formerly Twitter), Facebook/Meta, LinkedIn, YouTube, GlassDoor, and Reddit. The ideal candidate will drive systematic improvements in our digital reputation, collaborate with an extensive internal team, and work with external experts to enhance our brand perception month over month.

Key Responsibilities:

• Online Reputation Enhancement:
• Monitor and manage our online presence to ensure a consistently strong and positive reputation across all major social and review platforms.
• External Audit Coordination:
• Identify and engage with an external reputation consultant to conduct comprehensive monthly online reputation audits.
• Collaborate with the consultant to develop actionable strategies for systematic improvement, similar to practices used in managing Google reviews.
• Internal Collaboration & Engagement:
• Work closely with 500+ team members and their networks to plan and execute contests, games, and other events that leverage their social influence and drive positive public sentiment.
• Develop and implement initiatives that encourage employee advocacy and active participation in promoting our brand online.
• Strategic Reporting & Analysis:
• Provide regular reports on reputation metrics and campaign performance, and adjust strategies as needed to ensure continuous improvement.
• Proactively address any negative feedback or issues that may arise, developing crisis management plans as necessary.

Qualifications:

• Proven experience in online reputation management, digital marketing, or social media strategy.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with both internal teams and external consultants.
• A data-driven mindset with proficiency in reputation management tools and social media analytics.
• Excellent organizational skills and the ability to manage multiple projects simultaneously.
• Ability to creatively engage a large network of team members and mobilize them for brand advocacy.

Preferred Qualifications:

• Bachelor’s degree in Marketing, Communications, Business, or a related field.
• Prior experience working in a corporate or agency setting focused on online reputation management.
• Familiarity with crisis management strategies and experience in executing large-scale employee engagement campaigns.

Project Overview

We’re building Express AI, a SaaS platform that allows small and medium-sized businesses (SMBs) to easily train and deploy their own dedicated AI agents for customer service, technical support, sales, and more.

Our vision is to give SMBs the power of enterprise-grade AI without complexity. You’ll help build the core platform that powers this – including agent training interfaces, web deployment, dashboards, and integrations.

Key Responsibilities

• Develop scalable full-stack features using modern JavaScript frameworks

• Build and maintain AI agent training modules (upload docs, FAQs, tone settings)

• Integrate OpenAI, Whisper, LangChain, and other LLM APIs

• Implement user-facing dashboards for chat/voices/social/email agent monitoring

• Design multi-tenant systems with admin-level controls

• Ensure reliability and scalability of the platform as we grow

Tech Stack

• Frontend: React.js, Next.js, TypeScript

• Backend: Node.js, Express, MongoDB (or Postgres), Redis

• AI & NLP: OpenAI API (ChatGPT, Whisper), LangChain, Python (optional)

• DevOps: Docker, AWS or GCP (basic familiarity okay)

• Other: WebSockets for real-time chat, REST APIs, Git

Role Type

• Full Stack Developer (preferred)

• Frontend or Backend specialists also considered, but must be willing to collaborate on both sides

Experience Level

• 3 to 6 years of professional experience

• Previous work with SaaS platforms, AI tools, or multi-tenant architecture is a big plus

Must-Have Skills

• Proficiency in JavaScript/TypeScript

• Strong experience with React.js and Node.js

• Experience working with REST APIs and building secure web apps

• Solid understanding of cloud deployment (AWS/GCP/Firebase)

• Ability to work independently, self-manage, and deliver in a fast-paced environment

Nice-to-Have Skills

• Familiarity with LangChain, OpenAI, AI agent frameworks

• Experience with voice/chat integration

• Prior experience building tools for SMBs or customer support systems

Engagement Type

• Full-time (preferred) or part-time with clear weekly availability

• Remote (India-based candidates only)

Why Join Us?

• Work on a cutting-edge AI platform solving real problems for real businesses

• Fast-moving, no-red-tape team environment

• Build something that will impact millions of small businesses globally

Core responsibilities

•      Collaborate with product teams to more accurately define new features

•      Collaborate with UX in the building of a design system/component library

•      Ensure high performance of all systems developed

•      Aware of the relationship between development and business with a strong sense of ownership

•      Employ the latest techniques such as agile software development

•      Good knowledge of highly scalable server-side development

•      Basic working knowledge of Unix/Linux

•      Excellent problem solving and coding skills in Javascript (Angular/React)

•      Strong interpersonal, communication and analytical skills

•      Should have the ability to express their design ideas and thoughts

Job Brief

•      JavaScript and Typescript expertise with Angular Framework

.    Must have Monorepo experience with Nx from initial setup to CI/CD and maintenance. 

•      Experience with libraries such as bootstrap, Ag-grid, formly, observables, and ngrx

•      You enjoy working with new technologies, and are curious and energetic

•      Experience working with REST APIs

•       Good understanding about authentication and security

•      Create and maintain various unit and integration tests

•      You enjoy working in a creative and agile environment that moves fast

•      Ability and interest in providing mentorship to junior members of the team

•      Write high quality code and Conduct code reviews

•      Being resourceful and detail-oriented, along with being an outside the box thinker!

•      Experience being a great team player, who work collaborative, and brings a positive attitude

Job Description

As an IT Sales Intern, you will be an integral part of our sales team, focusing on field

sales activities. This internship is designed to provide you with hands-on experience in

IT sales, client engagement, and sales strategy. You will have the

opportunity to learn from experienced professionals and contribute to our growth in a

dynamic industry.

Responsibilities

• Identify potential clients through research, networking, and market analysis to
• create a pipeline of leads.
• Develop and maintain relationships with prospective and existing clients by
• providing information on services.
• Develop a deep understanding of our cybersecurity services to effectively
• communicate their value propositions to clients.
• Prepare and deliver compelling sales presentations to showcase our IT solutions
• and address client needs.
• Assist in preparing sales proposals, quotes, and contracts while collaborating
• with the sales team.
• Perform various tasks, such as organizing sales documents, maintaining sales
• records, and scheduling appointments.
• Analyze sales data to identify trends, opportunities, and areas for improvement.
• This may involve creating reports and presentations to share insights with the
• sales team.
• Actively participate in training sessions and workshops to enhance your
• knowledge of IT services.

Candidate Skills

• Strong communication and interpersonal skills.
• Eagerness to learn and adapt in a fast-paced environment.
• Ability to work independently and as part of a team.
• Basic understanding of IT concepts and technology trends (preferred).
• Previous sales or customer service experience (preferred)..

Qualifications

• Candidate must have a degree in the field of business administration.
• Any vendor natural business development training and certification will be preferred.

Benefits

• Hands-on experience in the cybersecurity industry.
• Training and mentorship from experienced professionals.
• Opportunity to develop valuable sales and business development skills

Salary Package: Performance based

Job Type: Full time (In office)

Start Date: Immediate

Documents Requirement: Previous Internship Experience Letter (if any), ID Proof, Internship job offer letter (if any), Updated CV, Last qualification certificate.

• Bring in a "can-do" attitude
• Passion towards technology and software engineering - open source, pet projects, conference talks, getting better at writing clean code.
• Participate in a highly fluid environment applying agile software development principles.
• Carry out unit tests and other quality control mechanisms to inform and validate the designs and code
• Work with product owner/BAs to bring an end to end perspective of the problem.
• Ability to ask the right questions and communicate your ideas with clarity.
• Ability to collaborate with various stakeholders and take complete ownership.
• Participate actively in building one of the most impactful organizations in retail technology.

• Quickly adapt to our startup environment which is both demanding and fast-paced (but is also a lot of fun).
• Eager in learning new concepts, technologies and be productive in short time.
• Convert a raw idea into usable real-life software products Write modular, readable and maintainable code.
• Good understanding and working knowledge of technologies worked.
• Demonstrate good problem solving skills
• Own and be able to manage a small to medium sized modules.
• Demonstrate ability to guide and coach a new team member or fresher.

Job Responsibilities.

• Develop and implement HR strategies and initiatives aligned with the overall business strategy.
• Bridge management and employee relations by addressing demands, grievances, or other issues.
• Manage the recruitment and selection process.
• Support current and future business needs through the development, engagement, motivation, and preservation of human capital.
• Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.
• Nurture a positive working environment.
• Oversee and manage a performance appraisal system that drives high performance.
• Maintain pay plan and benefits program.
• Assess training needs to apply and monitor training programs.
• Report to management and provide decision support through HR metrics.
• Ensure legal compliance throughout human resource management.

Aerchain is an AI-powered Procurement platform transforming the way purchase is done in enterprises. We are a 2-year-old funded startup with some of the largest global companies as clients and are part of 3 top accelerator programs backed by Reliance Group, top VCs & Supply Chain experts. We are on the lookout for technology enthusiasts who would love to contribute to revolutionising the world's procurement industry with Artificial Intelligence!

Responsibilities

1. Define technical blueprints and take complete technical ownership of high-level design, tech stack of the product.

2. Design, build, test and deploy product features that are reliable, secure and optimised for performance across all environments.

3. Work closely with product management team to define and refine feature specifications.

4. Work with cross-functional teams to address technical dependencies.

5. Drive some of the company-wide tech initiatives striving towards continuous technical excellence of our platforms.

6. Mentor upcoming engineers in the organisation / team.

Qualifications

1. 4+ years of experience in developing dynamic, scalable web applications.

2. Demonstrated ability in building / architecting large scale products in the React ecosystem.

3. Ability to work with teams in a collaborative and productive manner.

4. Strong computer science fundamentals in data structures and algorithms.

5. Familiarity with cross-browser compatibility issues and demonstrates good design and UI / UX sensibilities.

6. Excellent technical leadership and mentoring skills.

Our Ideal Candidate

1. Loves writing and owning code and enjoys challenges and problem solving.

2. Self driven and motivated with the desire to work in a fast-paced, results-driven agile environment with varied responsibilities.

3. Takes end-to-end ownership of the product, ideates on product requirements with the team and drives it from design to implementation.

4. Action-oriented and dreams big. More importantly believes and has the ability of “Making it Happen !”

Why Aerchain

1. Be part of the engineering leadership team - You’ll have the opportunity to work with cross-functional teams and take key technology decisions to build future-forward products.

2. Build a truly disruptive product - We are building a platform that transforms the way S2P cycles happen in enterprises. Using data at every step, we plan on automating processes starting with requirement gathering to payments and customers love us!

3. Be part of the high-growth challenge - In the process of scaling from 1-10, we are sure that there are very exciting and challenging times ahead. The experience of being a part of this growth phase is unique and will fast track your career. You’ll obviously learn a lot!