
About the Role
We are seeking a motivated and customer-focused Account Success Manager to join our remote team in India. This role professional will be responsible for managing client/partner accounts, ensuring their satisfaction, and driving revenue through upselling, cross-selling, and renewals. You will be responsible for onboarding clients/partners, managing relationships, monitoring usage, and delivering value that aligns with the client’s/partner’s goals. You will act as a trusted advisor and growth partner to your assigned accounts.
Key Responsibilities
- Client Onboarding: Guide new clients through a smooth onboarding process and ensure they understand how to effectively use our services.
- Relationship Management: Serve as the primary point of contact for assigned clients and maintain strong, trust-based relationships.
- Retention & Engagement: Regularly engage clients to understand their goals, usage patterns, and challenges, proactively offering solutions to increase satisfaction.
- Performance Monitoring: Track client performance, usage metrics, and deliver insights to help them maximize value.
- Issue Resolution: Coordinate with internal teams to resolve client issues quickly and effectively.
- Upsell & Renewal Support: Identify growth opportunities and support upsell/renewal efforts in collaboration with the Sales team.
- Feedback Loop: Collect and relay client feedback to improve product/service delivery and inform business decisions.
Qualifications and Skills
- Bachelor’s degree in Business, Marketing, or a related field
- 1+ years of experience in account management, sales, or customer success, preferably in a B2B SaaS or service-based industry
- Proven ability to meet or exceed sales targets while maintaining strong client relationships
- Excellent communication (English – verbal & written), negotiation, and interpersonal skills
- Tech-savvy with experience using CRM or account management tools along with productivity apps.
- Self-driven, organized, and comfortable working remotely with minimal supervision.
- Problem-solving mindset with a customer-first attitude
- Ability to manage multiple clients and priorities effectively
Preferred Skills
- Experience working with international clients or managing remote client relationships.
- Familiarity with contract renewals, pricing models, or basic account financials
- Exposure to digital services, SaaS platforms
- Fluency in speaking Hindi or other regional languages of India.
What We Offer
- Flexible remote work setup
- Competitive salary and performance-based incentives
- Opportunity to work with a dynamic, growth-focused team
- Learning and development opportunities

About Trendlink Digital
About
Company social profiles
Similar jobs

looking for Trainer who has experience on any one in Data Analytics Tableau, Power BI, Excel, MYSQL
Job description
Experience: At least 1 year of experience in imparting trainings Bachelor / Master degree in any field
Requirements :
- Good interpersonal with excellent communication skills
- Imparting Training on Tableau, Excel,SQL, Python or R Programming, Statistics.
- Good understanding of Data Analysis concepts and understanding of Machine Learning, Big Data, Business Intelligence Tools.
- Conduct online and classroom training sessions by providing practical use cases and assignments
- Able to cater College Seminar, Workshop, Corporate training.
- Provide Interview Preparation and placement assistance to students
- Manage Data Analytics Training Content including Session Presentations, Assignments, and Quizzes.
As a Database Administrator, you will be responsible for designing, testing, planning,
implementing, protecting, operating, managing and maintaining our company’s
databases. The goal is to provide a seamless flow of information throughout the
company, considering both backend data structure and frontend accessibility for endusers. You get to work with some of the best minds in the industry at a place where
opportunity lurks everywhere and in everything.
Responsibilities
Your responsibilities are as follows.
• Build database systems of high availability and quality depending on each end
user’s specialised role
• Design and implement database in accordance to end users’ information needs
and views
• Define users and enable data distribution to the right user, in appropriate format
and in a timely manner
• Use high-speed transaction recovery techniques and backup data
• Minimise database downtime and manage parameters to provide fast query
responses
• Provide proactive and reactive data management support and training to users
• Determine, enforce and document database policies, procedures and
standards
• Perform tests and evaluations regularly to ensure data security, privacy and
integrity
• Monitor database performance, implement changes and apply new patches
and versions when required
Required Qualifications
We are looking for individuals who are curious, excited about learning, and navigating
through the uncertainties and complexities that are associated with a growing
company. Some qualifications that we think would help you thrive in this role are:
• Minimum 4 Years of experience as a Database Administrator
• Hands-on experience with database standards and end user applications
• Excellent knowledge of data backup, recovery, security, integrity and SQL
• Familiarity with database design, documentation and coding
• Previous experience with DBA case tools (frontend/backend) and third-party
tools
• Familiarity with programming languages API
• Problem solving skills and ability to think algorithmically
• Bachelor/Masters of CS/IT Engineering, BCA/MCA, B Sc/M Sc in CS/IT
Hi,
Enterprise Minds is hiring Java Developer for Pune Location.
Title: Sr.java Developer
Location : Pune
Exp : 7+ Years
- Strong Java background and backend Database experience
Must have strong exp in SQL
Experience should include working on an Enterprise level product.
- Should have knowledge in Apache Calcite
Responsibilities:
- Manage the entire sales cycle
- Finding a client from existing resources
- Calling on Leads to arrange Demos
- Follow on leads till the conversion
- Create and share proposals
- Provide professional after-sales support to improve customer relationships
- Present periodic reports and accountability on the inside sales activities
- Establish and maintain strong relationships with clients and new prospects
Requirements:
- Minimum 2-3 years of experience in B2B Edtech or education
- Must be an exceptional communicator
- Good at email Writing
- MBA preferred, otherwise minimum of a Bachelor’s Degree.
- Must be self-motivated, flexible, collaborative, with an eagerness to learn
Krafty Solutions is looking for an enthusiastic, energetic, young-minded mobile application developer who take pride in the work they do.
Krafty Solutions is a product design and development studio where you will learn a lot in your field by working in a very friendly environment. An opportunity will be given based on your preference.
About You
If you're the guy who has a strong bias for making things happen, always wears a smile on your face, with a proactive attitude then we would like to meet you. You will work closely with your team leader who will help you to learn new things as well as resolve your doubts. If you're interested in creating a user-friendly environment by writing code and moving forward in your career, then this job is for you. We expect you to be a tech-savvy professional, who is curious about new digital technologies and aspires to combine usability with visual design.
Knowledge
- Strong knowledge of OOP, Java and Android SDK.
- Experience in RESTful, JSON and XML parsing, SQLite, Push Notification, Payment Gateway Integration, In app Purchase
- Experience of integrating third-party libraries.
- Hands on with Kotlin, Android-KTX libraries and Unit testing (Junit, Espresso, Mockito, Firebase Test-case)
- Hand on experience on Android UI Development (Material Design Component), multiple device resolution support, landscape and tablet support, multi-language & RTL support in layout.
- Understanding of App Lifecycle, Activity, Fragment, Background Service, Broadcast, Gradle, Memory management, Threading etc.
- Understanding of architecture design patterns like MVP and/or MVVM
- Android jetpack component(Room, DataBinding, LifeCycle, LiveData, Navigation, Paging, ViewModel, WorkManager)
- Proficient understanding of code versioning tools (e.g. GIT)
- Data binding library, constraint layout, RxJava concepts,
- Experience with publishing app on Google Play Console and managing the app lifecycle
- GraphQL knowledge is a plus
Responsibilities and Duties
- Overall responsibility and accountability for Android App
- Hands-on coding, systems analysis, design, and delivery of projects assigned.
- Overall App Design - code, performance, security, size
- Deliver new features, execute on the roadmap and plan for the future.
- Convert app requirements into actionable and tangible items for all stakeholders
- Release planning and timely integration with other stakeholders (product, backend, frontend, ui/ux etc)
- Proactive ANR, other crash fixes etc
- Continuously discover, evaluate, and implement new technologies to maximize development/performance etc
- Improve product quality through code reviews, writing effective unit tests, and collaborating with QA
Key Skills
- Kotlin, Java, RxKotlin, RxJava, Android SDK, Android Studio, Git Required
- Education - B.E/ B.Tech/BCA/MCA/MSc IT degree in Computer Science, Engineering or a related subject
- Experience - 3-6 yrs
Benefits
- Great Company Culture - A relaxed, friendly and positive company culture with a dynamic young team
- Work-Life Balance - Genuine work/life balance served at Krafty.
- A Well Earned Rest - You will get 11 paid public holidays as well as 12 paid leaves. So, a total of 23 HOLIDAYS
- Flexible working hours - Reaching late at the office would never be an issue for you. Fully remote culture
- Weekends Off - Saturday & Sunday Fixed Off
You’ll be our: Interaction Design Manager
You’ll be based at: IBC Knowledge Park, Bengaluru
You’ll be aligned with: Customer Experience Lead
You’ll be the member of: Customer Experience Team
What you’ll do :
As a design leader, you will be working with Product managers, Experience managers and Engineering teams to define strategies and lead the creation of great unparalleled customer experiences
You will be owning & driving the quality of Customer and Business-facing interfaces designed across customer journeys
You will be designing how designers design. Dream, explore, create, and nurture other designers’ skills and processes, identifying areas for improvement through collaborating across functions at company
Involve yourself in increasing the effectiveness of the entire team by helping to define and adapt design processes that elevate the productivity and well-being of the Interaction Design Team
Manage communication and documentation within the interaction design team, partner with other functions, external contacts, and contribute to a company-wide understanding of the role of design
Introduce new ideas, new processes, and new tools to best support an efficient process, creative work, and consistently high-quality execution
Facilitate project scheduling, establish deadlines, ensure the team is aware of key milestones, lead team meetings, and coordinate creative/design reviews throughout the entire product lifecycle
Here’s what we are looking for:
6-9 years in Interaction Design, with an emphasis on digital product design
Experienced in managing design team and comes with a deep understanding of design methodology and the creative process
Experienced in collaboration and building relationships - interfacing with Research, Product, Marketing, and Engineering teams
Experienced in scoping, managing, and facilitating design sprints and workshops with large interdisciplinary teams
Must be driven by outcomes and committed to continuous learning
Experience in working with rapid-growth companies or startups is an added advantage
What you'll bring :
Degree in design from Tier 1 Design schools would be preferred but is not a mandate
6-9 years of relevant experience
- BE Computer Science, MCA or equivalent
- Cloud app development experience
- Strong NodeJs and ReactJS experience
- Advanced knowledge of NodeJS and relational databases
- Understanding of APIs, pagination, searching, sorting
- Experience with building, modifying and extending API endpoints (REST or
GraphQL) for data retrieval and persistence.
- Creating high performance UI etc.
- Experience with SQL and NOSQL databases
- Experience with the full software development life cycle, including requirements
collection, design, implementation, testing, and operational support.
- Experience with scrum or other agile software development methodology.
- Excellent verbal and written communication, teamwork, decision making and
influencing skills.
Experience:
- Min 3 year experience
- Not more than 15 year experience.
- Startup experience is a must.
Location
- Remotely, anywhere in India
Timings:
- 40 hours a week but with 4 hours a day overlapping with client timezone. Typically
clients are in California PST Timezone.
Position:
- Full time/Direct
Other Benefits
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12
PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other
incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here
because you love the company. We have only a 15 days notice period
- Should be hands on with Android/Flutter app development and related AWS development
- Should be a self starter and ready to learn the latest technologies
- Should be willing to work in a startup environment
- Should have good communication and logical skills
- Shoud be a team Player
- Should have knowledge of various frameworks
Thanks
2. Experience of integrating any of the SDKs or third party libraries.
3. Knowledge of Android Software design patterns, Android/Media Frameworks.
4. Experience with NDK and JNI
5. Basic knowledge of C & C++ language/libraries (optional)
2.MONTHLY REPORT GENERATION
3.EXPERT IN EXCEL
4.WORK LOCTION BHAYANDAR
PEOPLE FROM WESTERN LINE ONLY(VIRAR TO BANDRA)








