Account Success Manager (Remote)

The Role

Your Mission (should you choose to accept it..)

• To generate new qualified opportunities for our Account owners by actively engaging prospects; piquing their interest and getting their attention using a variety of tools and approaches
• With team support, test and iterate how we can engage new prospects and gather market insights on the newly updated service offerings

Responsibilities & Requirements

What you’ll be getting up to:

• Learn and execute proven processes to generate new sales opportunities for our Account Executives
• Testing, gathering feedback, and iterating on how we approach the market with our newly updated offerings
• Level up your competencies & expertise in everything related to lead generation
• Map and engage prospective accounts’ organizational structure, people and existing technologies
• Work closely with the team to ensure we are building out pipeline
• Engage in meaningful discussion with high-level executives, handling objections as needed
• Contribute to the creation and optimization of sales scripts, email campaigns, and prospect messaging
• Use internal tools to track activity and update CRM using with relevant information for our Account Executives
• Use your good-natured wit and charm to build relationships, break through the noise, and engage prospects
• Consistently achieve assigned quota for lead generation and maintain a healthy pipeline of qualified prospects

We’re looking for people who...

• 1-3 years of experience in lead qualifying, lead generation, cold calling
• Can write a killer email and have a great phone manner
• Are masters of efficiency, are highly organized, and love using technology to get things done quickly
• Are self starters who thrive in a fast-paced and dynamic environment

Are you a fun-loving and passionate individual about technology? Are you ready to build a career that enhances your skills?  

Then, we are the right choice for you.

We are seeking a results-oriented Network Administrator to manage our company's computer infrastructure and supervise our IT department. You will be upgrading and installing hardware and software, performing troubleshooting to resolve IT issues, and maintaining our networks and servers. 

To ensure success as an IT Administrator, you should possess extensive experience in IT administration and the ability to optimize the performance of our IT infrastructure. An accomplished IT administrator will be someone whose technical expertise results in enhanced IT system efficiency across company structures. 

Desired roles & responsibilities:

• Expertise in DNS, VMware Workstation, multiple OS installation & RAID configurations.
• Excellent understanding of Networking & Firewalling concepts.
• Well versed with various IT Infrastructure technologies/ concepts such as LAN & WAN protocols, VPN Technologies (IPSEC, SSL), Leased Line Connectivity, DNS, DHCP, ISP Setup, TCP/ IP, IP architecture, Network Management System (NMS), VLANs, Structured Cabling Design, Anti-Virus Server (Mail Scanning/ Gateway Scanning/ Server/ Clients Scanning) Setup and Wire Less LAN concepts.
• Expertise in Active Directory Configuration and Group Policy Management. FSMO Roles, DNS Zones, Replications, etc.
• Experienced in Single sign-on configurations using Active Directory Federation Services (ADFS) and Azure AD.
• Good understating of PKI infrastructure and experience in Active Directory Certificate Services administration.
• Administration knowledge on Anti-Virus Management
• Firmware up-gradation and tuning, hardening the servers.
• Manage local hardware inventories.
• Assist network architects with the design of network models whenever needed.
• Good hands-on experience on SonicWALL/FortiGate/FortiNet Firewall and configuration. well versed with NAT Rules in Firewall and Direct the installation of both the software and hardware components of firewalls along with other portions of security infrastructure. They also configure firewalls for usage, manage their day-to-day operations, and perform regular maintenance through upgrades and patches.
• Applying operating system updates, patches, and configuration changes.
• Expertise in Firewall design, building, and managing the security infrastructure of information technology (IT) systems. They are expected to be proficient in all aspects of ITIL (i.e. Incident Management, Service Request Management, Change Request Management, Problem Management, Disaster Response, etc.).
• Windows Server environment administration and support.

IT Administrator Requirements: 

• Bachelor's degree in computer science, information technology, information systems, or similar. 
• Applicable professional qualification, such as Microsoft, Oracle, or Cisco certification. 
• Extensive experience with IT systems, networks, and related technologies. 
• Good knowledge of best practices in IT administration and system security. 
• Exceptional leadership, organizational, and time management skills. 
• Strong analytical and problem-solving skills. 
• Good interpersonal and communication skills.

Responsibilities:

.Create exclusive distributors, exclusive super stockiest and business associates for the company towards business growth.

.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.

.Finding and developing new markets and improving sales.

.Keep abreast with stock reports, inventory, product orders, re-order etc.

Requirements:

.Bachelor's degree in business, marketing or a related field.

.Experience in sales, marketing or related field.

.Strong communication skills.

.Excellent organizational skills.

.Proficient in Word, Excel, Outlook, and power point.

IOS DEVELOPMENT:

• Willing to contribute in Small or Large Project Teams
• Must be willing to start Immediately work from home permanent
• Good Communication Skills (English)
• Can Allocate working hours (Flexible) as per Projects Req.
• Must have Good Internet & Good Laptop/System

Key Responsibilities

• Active participation in CMMI Level 5 Ver 2.0 (Services Model) pre-assessment & assessment
• Thorough knowledge in Service Delivery practices in multiple horizontals like Infrastructure, Enterprise Security
• Should start the process definitions, processes, templates, guidelines, and checklists from the scratch to align with the CMMi Level 5 Services Model version 2.0.
• Support for organizational process/workflow definitions
• Contribute/Coordinate process improvement activities.
• Process facilitation for projects/business activities/support functions
• Support for organizational data collection and analysis
• Assistance for organizational tools maintenance
• Promote /Support organizational library (Knowledge Repository)
• Effective/Inspirational trainer for organizational process

Candidate Profile:

• Expert in CMMi Level 5 Services 2.0 model.
• Should have participated as an ATM in at least one CMMi Level 5 Services 2.0 assessment and renewal process
• Experience in methodologies like Agile, Lean, SAFe Agile, Kanban, DevOps projects etc.
• Quality experience in Infra Services and Security services business
• Ability to understand business requirements and to design suitable process.
• Ability to identify gaps/improvement opportunities/risks in existing QMS.
• Knowledge of organizational data collection methods and analysis
• Ability in planning, coordinating, and conducting internal audits.
• Ability in serving business activities/projects as a process facilitator.
• Excellent communications skills
• Excellent MS Office Skills
• Well versed with latest trends in quality assurance and quality control.

• Testing and assuring high quality performance of applications
• Writing clear and maintainable high-quality automation code
• Reporting and validating bugs for all components
• Creating test plans and test cases
• Identifying opportunities for improvement and making constructive suggestions for change
• Staying up-to-date with developing technologies and showcasing them in your work

• Minimum 2 years experience in software testing
• Minimum 1 years of automation testing experience using Selenium and/or JavaScript based frameworks or equivalent
• Testing and assuring high quality performance of customer applications
• Writing clear and maintainable high-quality automation code
• Reporting and validating bugs for all components
• Creating test plans and test cases
• Identifying opportunities for improvement and making construc\tive suggestions for change
• Staying up-to-date with developing technologies and showcasing them in your work
• Leading a team of Quality Engineers is a plus
  
  
  

About the company:

Tathastu, the next-generation innovation labs is Future Group’s initiative to provide a new-age retail experience - combining the physical with digital and enhancing it with data. We are creating next-generation consumer interactions by combining AI/ML, Data Science, and emerging technologies with consumer platforms.

The E-Commerce vertical under Tathastu has developed online consumer platforms for Future Group’s portfolio of retail brands -Easy day, Big Bazaar, Central, Brand factory, aLL, Clarks, Coverstory. Backed by our network of offline stores we have built a new retail platform that merges our Online & Offline retail streams. We use data to power all our decisions across our products and build internal tools to help us scale our impact with a small closely-knit team.

Our widespread store network, robust logistics, and technology capabilities have made it possible to launch a ‘2-Hour Delivery Promise’ on every product across fashion, food, FMCG, and home products for orders placed online through the Big Bazaar mobile app and portal. This makes Big Bazaar the first retailer in the country to offer instant home delivery on almost every consumer product ordered online.

Location: Bangalore or Mumbai-based candidates.   

Role & Responsibility:

• Design and build advanced applications for the Android platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Requirement:

• 3-5 year of experience in Android app development
• BS/MS degree in Computer Science, Engineering or a related subject
• Should be passionate about the code you write
• Good understanding of Android jetpack libraries and internals
• Good experience on java 
• Knowledge of kotlin is a plus
• Good Knowledge of MVVM, MVP, Dagger, Observables, Livedata, Retrofit, Glide, OkHttp
• Understanding in Unit Testing will be a plus
• Proven software development experience and Android skills development
• Proven working experience in Android app development and
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Solid understanding of the full mobile development life cycle.

• Knowledge of various search engine optimization platforms, best practices, and website analytics.
• Up-to-date on the latest trends and technologies in SEO.
• Develop and mentor campaign budgets.*
• *Generate leads from Quality Clicks on Quality Websites.
• Work on SEO & other initiatives to increase domain reputation & rank.