ERP Implementation Executive

Role & Responsibilities

Product Strategy & Planning-

• Align product initiatives with the organization’s strategic goals.
• Develop and execute product strategies and long-term roadmaps.
• Conduct market research and competition analysis to identify opportunities.

Product Development & Delivery-

• Oversee the full product lifecycle from ideation to deployment.
• Ensure product delivery within timelines while maintaining quality standards.
• Work closely with engineering teams developing applications using Angular and ASP.NET Core.

Team Leadership-

• Lead and mentor a team of developers and product professionals.
• Foster a culture of innovation, collaboration, and accountability.
• Motivate and challenge the team to achieve product and business goals.

Customer & Stakeholder Management-

• Ensure high levels of customer satisfaction through continuous product improvement.
• Maintain effective communication with internal and external stakeholders.
• Collaborate with business development and sales teams to support growth initiatives.

Product Innovation & Improvement-

• Introduce new product features and cross-product functionalities.
• Continuously gather customer feedback to improve product offerings.
• Drive innovation to enhance product value and market competitiveness.

Ideal Candidate

• Strong Senior Product Manager with past development experience profile.
• Mandatory (Experience 1) – Must have 12+ years of overall experience, with 3+ years as a Product Manager in the recent career (last 3 years)
• Mandatory (Experience 2) – Must have 3+ years of hands-on technical background in software development (Dot net and Angular stack preferred)
• Mandatory (Experience 4) – Must have end-to-end product lifecycle experience, including product strategy, roadmap, development, and delivery
• Mandatory (Education) – Candidate must have B.Tech / M.Tech (Engineering background)

Mandatory(Note) – This is a tech-heavy Product Manager role, not a purely managerial/coordination role

Job description:

Full Stack Intern ( Backend Focus)

Company: Suntek.ai

About Suntek.ai:

Suntek.ai is a premier digital solutions provider specializing in cutting-edge e-commerce development. With hands-on experience managing and scaling multiple renowned brands on Shopify, we empower small and medium businesses with enterprise-grade digital capabilities. Our

focus is on seamless omnichannel experiences, advanced automation, and high-performance architecture to maximize growth and ROI

Experience: 0 - 6 months

Location: Remote

About the Role:

We're looking for a full-stack Intern with a strong backend focus to join our team. You'll work on building and maintaining scalable server-side applications while occasionally contributing to frontend development.

What You'll Do

• Design, develop, and maintain backend services and APIs
• Work with databases to ensure data integrity and optimize performance
• Collaborate with cross-functional teams to deliver features end-to-end
• Write clean, testable, and well-documented code
• Participate in code reviews and contribute to technical decisions

Required Skills

• Node.js: Solid experience building server-side applications
• TypeScript Strong typing practices and modern JavaScript/TypeScript patterns
• PostgreSQL Database design, querying, and performance optimization
• NestJS Experience with this framework (or similar structured Node frameworks)
• GraphQL Familiarity with building or consuming GraphQL APIs
• Networking fundamentals: understanding of TCP/IP, UDP, and how web protocols work

Nice to Have

• Docker Containerization and local development environments
• Terraform Infrastructure as code experience
• Cloud platforms: Hands-on experience with AWS, GCP, or Azure

What We Offer:

• 100% remote position with flexible work hours.
• A supportive, high-agency team environment that encourages creativity and initiative.
• Ongoing opportunities for skill development and growth.
• Competitive stipend.

Senior SRE Developer 

The Site Reliability Engineer (SRE) position is a software development-oriented role, focusing heavily on coding, automation, and ensuring the stability and reliability of our global platform. The ideal candidate will primarily be a skilled software developer capable of participating in on-call rotations. The SRE team develops sophisticated telemetry and automation tools, proactively monitoring platform health and executing automated corrective actions. As guardians of the production environment, the SRE team leverages advanced telemetry to anticipate and mitigate issues, ensuring continuous platform stability.

Responsibilities:

• ● Develop and maintain advanced telemetry and automation tools for monitoring and managing global platform health.
• ● Actively participate in on-call rotations, swiftly diagnosing and resolving system issues and escalations from the customer support team (this is not a customer-facing role).
• ● Implement automated solutions for incident response, system optimization, and reliability improvement.

Requirements: Software Development:

• ● 3+ years of professional Python development experience.
• ● Strong grasp of Python object-oriented programming concepts and inheritance.
• ● Experience developing multi-threaded Python applications.
• ● 2+ years of experience using Terraform, with proficiency in creating modules and submodules
• from scratch.
• ● Proficiency or willingness to learn Golang.
• Operating Systems:
• ● Experience with Linux operating systems.
• ● Strong understanding of monitoring critical system health parameters.
• Cloud:
• ● 3+ years of hands-on experience with AWS services including EC2, Lambda, CloudWatch, EKS, ELB, RDS, DynamoDB, and SQS.
• ● AWS Associate-level certification or higher preferred. Networking:

● Basic understanding of network protocols: ○ TCP/IP

○ DNS

○ HTTP

○ Load balancing concepts

Additional Qualifications (Preferred):

● Familiarity with trading systems and low-latency environments is advantageous but not required.

·        Monitoring the entire customer service process.(US Process)

·        Resolving customer issues brought to your attention.

·        Creating procedures and policies for effective customer service.

·        Planning how to train customer support professionals.

·        Standardizing the customer service delivery of an organization

·        Tracking the work of every customer service representative in the team.

·        Performing quality assurance surveys with customers.

·        Conveying customers’ feedback to the team.

·        Fixing appointments according to the convenience of clients and customers.

·        Interacting with customers to determine whether they have a desirable and shareable experience.

·        Helping every customer service professional improve.

·        Possessing the knowledge and ability to improve customer service of the organization.

·        Creating a pleasant work environment for customer service professionals.

Customer Service Executive Requirements

·        A minimum of 0 to 1.5 year of experience as a customer service representative.

·        Superior written and oral communication skills.

·        Leadership skills to guide and improve a team.

·        Data entry and basic computer skills.

·        Knowledge about customer relationship management systems.

·        Knowledge about the best mediation and conflict resolution tactics.

·        Ability to empathize with customers.

·        Utmost patience while dealing with angry and agitated customers.

·        Ability to respect every customer.

·        Fast and efficient problem-solving skills.

·        English should be fluent

Responsibilities

1. Design, develop, test, and deploy Java-based backend services and APIs.
2. Collaborate with front-end developers, DevOps, and QA to deliver high-quality software.
3. Write clean, efficient, and maintainable code following best practices.
4. Participate in system design, code reviews, and architectural discussions.
5. Optimize application performance and scalability.
6. Ensure secure and compliant backend services.
7. Troubleshoot and debug production issues as part of the on-call rotation.
8. Contribute to CI/CD and infrastructure automation efforts.

We are looking for a highly organized and proactive Office Manager to oversee the daily administrative operations of our office. The ideal candidate will ensure smooth workflow, coordinate office activities, and support staff to enhance efficiency and productivity.

🎯 Key Responsibilities:

• Oversee and manage daily office operations and administration
• Maintain office supplies inventory and ensure timely procurement
• Handle correspondence, phone calls, and general inquiries
• Coordinate with vendors, service providers, and building management
• Schedule meetings, maintain calendars, and arrange appointments
• Support HR in maintaining employee records, attendance, and leaves
• Ensure office cleanliness, safety, and a well-functioning work environment
• Assist with basic bookkeeping and expense tracking (if required)
• Prepare reports, presentations, and documentation as needed
• Organize events, team meetings, and office celebrations

🛠 Requirements and Skills:

• Proven experience in office administration or management (1–3 years preferred)
• Excellent organizational and multitasking abilities
• Strong communication and interpersonal skills
• Proficiency in MS Office (Word, Excel, PowerPoint) and email tools
• Ability to handle confidential information with integrity
• Familiarity with basic accounting and procurement processes is a plus
• Graduate degree in any field (Business Administration preferred)

🎁 What We Offer:

• Competitive salary and performance-based incentives
• Supportive work environment and career growth opportunities
• Flexible working hours and leave policy (as applicable)
• Opportunities to work closely with leadership and contribute to decision-making

Role: Senior UI Developer 

We are looking for talented front-end developers who can help us in enabling our users and to deliver excellent experiences to end users. The role of a front-end developer in our teams is crucial in realizing our design ideas. We are looking for developers who can contribute in building the best-in-class digital experiences through the right use of frameworks, technologies and code.

Design and Develop web applications using front-end technologies like Angular 8+, Typescript, CSS, JS, HTML and many more.

Implement applications that have high standards of quality and the best of the performance. The candidate primary focus will be to implement a complete user interface desktop web app, with a focus on performance. Translate UX / UI designs from our design teams into high quality code without any loss in translation Design and implement optimized components, modules and applications using best practices of front- end development and clean coding standards. Work closely with backend 

development teams on API design and integration.

Experience and Qualification:

• 3 years of experience in front-end development of web applications. 
• Frameworks: Angular 8+, Typescript, CSS, JS, HTML 
• Experience in react js, jQuery and backend stacks will be an advantage
• B. Tech

Responsibilities:

• Delivering a complete front-end application
• Coordinating the workflow between the graphic designer, the HTML coder, and yourself
• Cooperating with the back-end developer in the process of building the RESTful API
• Communicating with external web services

Key Skills:

• Strong proficiency in Angular 8+, Typescript, JavaScript.
• Strong skills in HTML, CSS and any other CSS Frameworks.
• Thorough understanding of any front-end frameworks like React, Angular or any other along with its core principles
• Experience with data structure libraries, state managements, functional / reactive programming.
• Familiarity with newer specifications of ES6.
• Experience with RESTful APIs integration
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

• Proven SEO experience
• Proven SEM experience managing PPC campaigns across Google, Yahoo and Bing
• In-depth experience with website analytics tools
• Responsible for analysing, reviewing and implementing websites that are optimized to be picked up by search engines
• Research and analyse competitor advertising links
• Develop and implement link building strategy
• Work with the development team to ensure SEO best practices are properly implemented on newly developed code
• Work with editorial and marketing teams to drive SEO in content creation and content programming
• Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords