ERP Implementation Executive

• 2+ years experience working with Oracle Commerce Cloud application
• 4-6 years of overall experience in web application.

• Extensive knowledge of Oracle Commerce Cloud
• Excellent knowledge of server-side JAVA for enterprise level applications (J2EE)
• Experience in Javascript (Knockout preferred), Bootstrap, JQUERY, node.js, HTML 5, CSS
• Proficiency in SQL Server, MySQL, and relational data models in context of web integration
• Proficiency with web services (WCF, Web API, SOAP, REST, SOA)
• Excellent Communication Skills

•  Understanding of Oracle cloud technologies including technical
• Experience in working in an Agile environment

Job Description

Position - HR Operation

HR Operations Executive

Overview

The company was established more than 12 years ago with the purpose of introducing the latest international aesthetic treatments to Mumbai, while keeping in mind the Indian skin and its myriad moods. The company in Mumbai aims to provide customised, state-of-the-art treatments using innovative international technologies from around the world combined with our personal holistic approach to skincare. In a short span, The company has built a loyal, notable client list that boasts 80% of Mumbai’s top celebrities, supermodels and thousands of happy, glowing faces across all ages. Recognised by Vogue Magazine as the ‘Skin Expert of the Year’—the industry’s most esteemed award—and spotlighted as the #1 Ultherapy Treatment Provider in India, Dr Harshna Bijlani is a pioneer of innovative aesthetics and clinical beauty in the country.

Roles & Responsibilities

·       Bachelor’s degree in human resources.

·       Minimum 3- 5 years of relevant experience in human resources.

·       Additional training/certification in Payroll Management – may be advantageous.

·       Full understanding of HR functions and best practices.

·       Well-versed with HRMS

·       Onboarding and Exit formalities

·       Well-versed with entire Payroll Cycle

·       HR documentation

·       Employee grievances

·       Prepare and maintain employee master (MIS) (Good with excel)

·       Good with drafting letters and policies

·       Complete Payroll and salary process.

·       HRMS software management.

·       Staff grievance management

·       Good communication and drafting skills for drafting all employee contract.

·       Staff grievance to manage

• Lead the end-to-end product lifecycle, from conceptualization to delivery, for next-gen AI solutions on our codeless platform
• Collaborate closely with cross-functional teams, including engineering, design, and marketing, to define product requirements and roadmap.
• Conduct market research and analysis to identify emerging trends, customer needs, and competitive landscape in the AI and software industry.
• Prioritize features and enhancements based on business objectives, user feedback, and technical feasibility.
• Track and analyze key performance indicators (KPIs) to measure product success and iterate on strategies for continuous improvement.
• Act as a subject matter expert for the product, providing guidance and support to internal teams and external stakeholders.
• Assist in the identification and implementation of process improvements to optimize project delivery and efficiency.
• Communicate project progress, findings, and recommendations to stakeholders through reports, presentations, and meetings.
• Work closely with mentors and senior team members to enhance technical skills and knowledge in AI and software development.

ApnaComplex is one of India’s largest and fastest-growing PropTech disruptors within the Society & Apartment Management business.  The SaaS based B2C platform is headquartered out of India’s tech start-up hub, Bangalore, with branches in 6 other cities. It currently empowers 3,600 Societies, managing over 6 Lakh Households in over 80 Indian cities to effortless manage all aspects of running large complexes seamlessly.

If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, ApnaComplex is the place for you.

The primary responsibility of this role is to handle technical requests filed by the end users of the product, handle troubleshooting and resolve errors.

Key job responsibilities

• Troubleshoot Issues
• When technical issues with the product arise, production support engineers must act quickly to analyze the available data and find the root cause of the problem. They may then develop a solution themselves or pass the problem on to other engineering team members, all the while providing users with progress updates.
• Contribute to Product Development
• Production support engineers participate in all stages of the product development process, including designing, building, and testing. They also create useful tools such as internal software to automate key processes or platforms where customers can send inquiries and reviews.
• Assist Users
• This role entails interacting with product users, often external customers but sometimes also employees. These interactions can occur in various setups, including in-person meetings, phone calls, emails, and live messaging chats. In all of these cases, it’s vital to address concerns promptly and maintain a helpful attitude.
• Prepare Technical Documentation
• Production support engineers prepare extensive documentation when logging product issues, as they must note all details, including their observations, diagnoses, and action steps. Other common tasks include weekly reports summarizing production performance, release notes for upgrades, and troubleshooting guides.
• Suggest Improvements
• Because production support engineers deal with product issues first-hand, they can readily suggest overall product improvements, such as features that customers want. Ideally, they should also proactively evaluate engineering processes and provide recommendations to increase efficiency

Basic Skills & Qualifications

• 1-5 years of relevant experience.
• Should be familiar with Database tools (such as excel or MySQL)
• Should be familiar with Industry-specific tools (such as programming languages)
• Should be familiar with Customer support software (such as Zoho Desk, Zendesk, or LiveAgent)

Skills that will help you build a success story with us

• Problem Solving skills.
• Technical expertise
• Customer Service
• Attention to detail
• Multitasking

Locations: Bangalore 

Quick Glances:

• https://www.apnacomplex.com/why-apnacomplex">What to look for at ApnaComplex
• https://www.linkedin.com/company/1070467/admin/">Who are we A glimpse of ApnaComplex, know us better
• https://www.apnacomplex.com/media-buzz">ApnaComplex - Media – Visit our media page  

ANAROCK Ethos - Values Over Value:

Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.

We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity / expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them.

We are looking for experienced and entrepreneurial product leaders with a “co-founder” mindset,to help build and scale a world-class product organization in Bangalore. If you are excited about fintech, zero to one products, working with and learning from a phenomenal team of product,engineering, research, design, operations, and business leaders, this is the role for you.


KEY ACCOUNTABILITIES & RESPONSIBILITIES
- Ideal product manager will be passionate and will deliver an unparalleled customer and user experience
- The product manager would stand for customers and identify key insights from customer research, interviews, surveys etc.
- The product manager will create a strategy and bottom up roadmap with ruthless prioritization to lead an area end to end within the product org
- The product manager will hustle and do whatever it takes to get things done

- Ship fast without sacrificing quality (MVP driven approach); then leverage data and feedback for iterations
- The product manager will own the go to market of the product, will measure the impact of the various products that are launched

- Align key stakeholders on the problem, solution, setting expectation and communicate effectively

- Must be an innovative, strategic thinker and must be able to work in a fast-paced dynamic environment with changing priorities

PROFESSIONAL EXPERIENCE/ QUALIFICATIONS
The ideal candidate profile will be:
- Overall experience of 5+ yrs with at least 3+ yrs in product management in a tech-led company (consumer internet space is preferred)
- Exceptional problem-solving skills based on first principles thinking 

- Have solved complex & ambiguous problem at scale to create significant impact
- Adopt a structured approach to identify what problems need to be solved and break them down into smaller chunks
- Strong analytical and quantitative skills with the ability to use data and metrics to justify requirements, features and drive management of a product.
- Proven ability to deliver first class customer experiences with a deep understanding of UX best practices.
- High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision.
- Ability to scale a product post launch and drive adoption, track metrics and plan next steps