EDW/BI Delivery manager

Now Hiring: Quality Analyst – BPO Operations | Location: Gurugram (Onsite)

Job Title: Quality Analyst

Work Location: Gurugram (Onsite)

Education:

• Minimum qualification: Graduate

Experience:

• 2 to 8 years of total work experience
• Minimum 2 years of experience as a Quality Analyst in a BPO (on paper) is mandatory

Key Responsibilities

• Evaluate live and recorded calls to ensure service quality standards
• Monitor and analyze: Team performance and team strength | Call duration and Average Handling Time (AHT)
• Provide structured and actionable feedback to agents
• Conduct regular call calibration sessions
• Maintain daily/weekly audit count logs
• Ensure adherence to quality frameworks and feedback mechanisms
• Perform DIP checks and maintain accuracy of quality reports
• Prepare quality analysis reports using basic Excel

Required Skills

• Excellent verbal communication in both Hindi and English
• Strong attention to detail and process orientation
• Working knowledge of Basic Excel
• Experience in call audits, feedback processes, and DIP checks

 iOS Developer (SwiftUI)

Location: Indore / Chennai

Experience: 4 – 7 Years

Joining: Immediate Joiners Preferred

Note- Good communication preferred

Key Responsibilities:

• Design and develop iOS applications using Swift & SwiftUI
• Collaborate with cross-functional teams to define, design, and ship new features
• Ensure performance, quality, and responsiveness of applications
• Integrate APIs and third-party libraries

Required Skills:

• Strong experience in Swift & SwiftUI
• Solid understanding of iOS frameworks (UIKit, Combine, etc.)
• Experience with REST APIs and JSON
• Knowledge of MVVM / MVC architecture

About Telstra

Telstra is Australia’s leading telecommunications and technology company, with operations in more than 20 countries, including In India where we’re building a new Innovation and Capability Centre (ICC) in Bangalore.

We’re growing, fast, and for you that means many exciting opportunities to develop your career at Telstra. Join us on this exciting journey, and together, we’ll reimagine the future.

Why Telstra?

• We're an iconic Australian company with a rich heritage that's been built over 100 years. Telstra is Australia's leading Telecommunications and Technology Company. We've been operating internationally for more than 70 years.
• International presence spanning over 20 countries.
• We are one of the 20 largest telecommunications providers globally
• At Telstra, the work is complex and stimulating, but with that comes a great sense of achievement. We are shaping the tomorrow's modes of communication with our innovation driven teams.

Telstra offers an opportunity to make a difference to lives of millions of people by providing the choice of flexibility in work and a rewarding career that you will be proud of!

About the team

Being part of Networks & IT means you'll be part of a team that focuses on extending our network superiority to enable the continued execution of our digital strategy.

With us, you'll be working with world-leading technology and change the way we do IT to ensure business needs drive priorities, accelerating our digitisation programme.

Focus of the role

Any new engineer who comes into data chapter would be mostly into developing reusable data processing and storage frameworks that can be used across data platform.

About you

To be successful in the role, you'll bring skills and experience in:-

Essential 

• Hands-on experience in Spark Core, Spark SQL, SQL/Hive/Impala, Git/SVN/Any other VCS and Data warehousing
• Skilled in the Hadoop Ecosystem(HDP/Cloudera/MapR/EMR etc)
• Azure data factory/Airflow/control-M/Luigi
• PL/SQL
• Exposure to NOSQL(Hbase/Cassandra/GraphDB(Neo4J)/MongoDB)
• File formats (Parquet/ORC/AVRO/Delta/Hudi etc.)
• Kafka/Kinesis/Eventhub

Highly Desirable

Experience and knowledgeable on the following:

• Spark Streaming
• Cloud exposure (Azure/AWS/GCP)
• Azure data offerings - ADF, ADLS2, Azure Databricks, Azure Synapse, Eventhubs, CosmosDB etc.
• Presto/Athena
• Azure DevOps
• Jenkins/ Bamboo/Any similar build tools
• Power BI
• Prior experience in building or working in team building reusable frameworks,
• Data modelling.
• Data Architecture and design principles. (Delta/Kappa/Lambda architecture)
• Exposure to CI/CD
• Code Quality - Static and Dynamic code scans
• Agile SDLC      

If you've got a passion to innovate, succeed as part of a great team, and looking for the next step in your career, we'd welcome you to apply!

___________________________

We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.

We need multiple MEAN stack developers. As a full stack developer, you will be producing scalable software solutions and will be involved in the full software development life cycle, from conception to deployment. You should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. This isn't just another CRUD application. Your challenge will be to deliver a highly-available service on top of a dynamic collection of third-party data sources . Explore the limits of your own resourcefulness by designing human and automated systems that deliver true reliability in an otherwise unpredictable environment.

Tech-Stack: Angular, Node.js, JavaScript, and MongoDB

How You Will Contribute

• Work with the development team to ideate software solutions
• Working through the application development lifecycle to launch
• Conceptualizing, creating and building applications alongside taking designer wireframes and magically turning them into effective code
• Designing user-based interactions through effective front-end architecture
• Develop and manage well-functioning databases and back end applications
• Write effective and scalable APIs
• Leading and developing best practices for Full Stack Developer team
• Developing and designing RESTful services and APIs
• Determining application responsiveness for consumers
• Ensuring company mandate is effectively addressed in technical and developmental aspects
• Create security and data protection settings
• Write technical documentation
• Keeping current with industry trends and developments that can be applied to company needs

Technical Expertise That We Believe Will Make You Successful In This Role

• Min 1 year of experience as a MEAN Stack Developer
• Fluency in CSS, JavaScript and HTML
• Understanding of CSS preprocessors including Sass
• Strong knowledge of building effective APIs in Node.js (Express)
• Proficiency in writing effective Angular components.
• Experience working with MongoDB, Redis and AWS
• Good knowledge of data structures, system design and algorithms
• Bachelor/Master degree in Computer Science
• Soft-Skills That Will Come Handy
• Having a knack for visual design and utility
• Excellent written and verbal communication skills
• Strong attention to detail
• Head for problem-solving
• Having a flexible working style
• Being a team player
• Comfortable with working unsupervised

What We Need

- Solid industry experience

- Hands-on Experience with MEAN((MongoDB, Express.js, AngularJS, and Node.js) full-stack

- Experience in creating front end applications using HTML5, Angular 6x+, LESS/SASS, Bootstrap/Angular Material

- Having decent knowledge in Typescript

- Having experience in building a responsive web design

- Experience with MongoDB and good knowledge in database concepts

- Experience with web frameworks like ExpressJS

- Developing secure Node.js endpoints using Passport, JWT, OAuth, and related technologies.

- Knowledge in Restful API Design

- Experience with Version control systems like GIT and knowledge in GIT branching is necessary.

- Strong object-oriented knowledge in any platform is a plus

Good to Have

- Open Source Contributors (esp. JavaScript to be evident from GitHub)

- Notice period to be less than 30 days

We are looking for a skilled react.js developer to join our front-end development team.

• Previous experience working as a react.js developer.
• In-depth knowledge of React.JS, JavaScript, CSS3, HTML, and front-end languages.
• Experience with user interface design.
• Experience: 04 to 08 years
• Salary: As Per Market Standard
• Work from Home /Work from Office – Both available

Something we will like in you -

You enjoy the excitement of developing new software, mobile apps, and you have a vision for building stable, reliable, and performant systems.

You must have solid foundational knowledge in software development and debugging.

You might have a Computer Science or Engineering degree, or you might not. Your university is not what we're looking for. We care about what you can do at work and how you do it.

This is a remote job. You're free to work where you work best, anywhere in the world: home, co-working space, coffee shops.

Do you recognize yourself in these statements:

• You are comfortable under pressure, and you enjoy working on a broad array of projects with different technical requirements.
• You love unwinding tricky problems, finding the causes, and fixing them for good.
• You take pride in your work with or without accolades from others.
• You care about your coworkers and want to make their lives better.
• You enjoy working across teams to help ship new features and fix bugs.
• You approach your work with curiosity, enthusiasm, and tenacity.

Pay and benefits

• The salary for this position is INR 20000 - INR 30,000
  We assess your seniority relative to the team at Shimbi Labs during the interviewing process. It doesn't matter how many years you worked before.
• Work from anywhere.
• Allowance for the Internet connection.
• Laptop and power backup (After a year).
• 21 days paid leaves.
• Health insurance after a year with us (After a year).

Cloud Support Associate - Gurugram

Regular working days - Sunday to Thursday

Shift Timing - 9 AM to 5 PM

The database market is massive (the IDC estimates it to be $89B+ by 2024!) and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

Building on the rapid success and adoption of MongoDB, we are delivering applications and services that make it much easier to manage and scale database deployments. These next-generation systems are a growing list but currently include products such as Atlas, Cloud Manager (cloud.mongodb.com), Compass, etc to name a few.

Our Cloud Support Associates provide their exceptional analytical skills and customer service to ensure that MongoDB users are successful with our suite of MongoDB application-layer products. We’re looking for individuals who want to dig into the details of how “big data” and “web-scale” systems are successfully assembled and operated every day by organizations of every size and flavor.

Cloud Support Associates are a key part of our elite Technical Services organization that supports MongoDB customers worldwide, with teams in locations including New York, Austin, Palo Alto, Sydney, Delhi, Dublin and Tel Aviv.

If you’re passionate about the opportunity to get comfortable working with the cloud every single day and be part of a team that works at the frontier of SaaS services and database systems, this is the role for you.

Why MongoDB is a fantastic place to work and build your career

• Be a part of the company that’s reinventing the database, focused on innovation and speed
• Enjoy a fun, inspiring culture that is engineering focused
• Work with talented people around the globe
• Learn, contribute, and make an impact on the product and community

• Investigate customer’s technical issues to find solutions, discover and report bugs
• Technical troubleshooting, log and server analysis
• Customer support by cases or over the phone
• Gather feedback from customers and redirect it to sales, engineering, product and marketing teams

• A passion for solving customer problems
• Prior knowledge of AWS, or other public cloud
• General knowledge of OS (Linux, UNIX, Windows)
• A focus on customer service

• Foreign Language
• Previous Support Experience

To drive our employees' personal growth and business impact, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. https://www.mongodb.com/blog/channel/culture">Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request accommodation due to a disability, please inform your recruiter.

*MongoDB is an equal opportunity employer*