EDW/BI Delivery manager

About Us

Tartan is a payroll connectivity API company enabling consent-driven employment and income verification in real-time.

Tartan helps precisely here – by offering a digitally embedded income verification solution to securely transmit your income data including the payslips without a pause in your application process.

Batik, a product by Tartan, provides a fintech-based platform (startbatik.com) that has been built from the ground up to natively support a wide range of organizations and employers. Batik is an employee benefits marketplace. We have built this on a mission to help employers elevate the benefits offered to employees. Through Batik, employees are empowered to use customizable and flexible benefits with easy access to a marketplace that has multiple products like quick loans, credit cards, insurances, gadgets, Coupons, Gym memberships, etc. Employers can provide benefits with just one click and support their workforce’s well-being with zero administrative burdens. In simple words, Batik is like an amazon marketplace.

Starting as a feature of one of our products at Tartan, Batik has helped the most innovative companies and HR leaders transform the employee experience to attract and retain top talent through employee benefits, strategic reward & recognition, and much more.

If you are a self-driven individual, excited to grow the business rapidly through creative, well-executed outbound strategies. Tartan is the right place for you, you will get to build, refine, and execute the outbound sales process & strategy, driving critical top-of-funnel opportunities. Your role will combine product, technical, and industry knowledge that will help us build an amazing product and better businesses.

What you'll do?

• Drive and manage Customer Success Outcomes

o   Post sales customer activation.

• Product Sales Activation

o   Expand our revenue in accounts through cross-selling and up-sell

o   Influence future lifetime value through higher product adoption, customer satisfaction, and overall health scores

o   Drive new business growth through more excellent advocacy and reference-ability

• Define and Optimize Customer Lifecycle

o   Map customer journey

o   Develop listening points in the journey (e.g., usage, satisfaction, etc.)

o   Standardize interventions for each point in the journey

o   Define segmentation of customer base and varying strategies

o   Identify opportunities for continuous improvement

o   Learn from best practices in the industry

• Measure Effectiveness of Customer Success

o   Define operational metrics for the team

o   Establish a system for tracking metrics

o   Create cadence for review within the team

o   Expose a subset of metrics to the executive team, company, and board

• Lead Customer Success Team

o   Recruit and train managers for each functional role

o   Attract high potential individual contributors into the team

o   Create a rapid onboarding process for new team members

o   Foster collaboration within the team and across the customer lifecycle

o   Encourage continuous learning within the team

• Inspire Customer Success Across Company

o   Create a company-wide culture of Customer Success

o   Align with Marketing around marketing to existing clients

o   Align with Product around driving product roadmap

o   Align with Sales around cross-sell and up-sell and focus on selling with a retention focus

o   Align with the Executive Team around key metrics and objectives

o   Drive company-wide definition of the ideal customer

o   Create a company-wide customer feedback loop

 We would love to hear from you if:

• 3+ years of experience developing and implementing best practices and processes for the customer success team
• Understands and adapt to functional and technical aspects of the product
• Ability to maintain a high-valued outcome-based relationship with an eclectic customer profile base
• Capability to gain trust and credibility by addressing customer’s needs and concerns
• Can Perform onboarding of accounts with the clients and ensure the best ongoing engagement throughout the customer’s lifetime
• Have Stellar presentation skills, client management, and written communication skills.
• Demonstrated progressive management experience leading teams
• Proven ability to develop strategies, translate them into initiatives and track successful delivery
• Demonstrated operational excellence in analytical thinking, process development and improvement, problem-solving, communication, delegation, and planning
• Able to be flexible and agile in responding to evolving business priorities and dealing with ambiguity
• Ability to manage influence through persuasion, negotiation, and consensus building
• Deep understanding of value drivers in recurring revenue business models

Why should you work with us?

• We are growing exponentially [Going from an on-paper idea to revenues in less than 12 weeks] - have big plans for 2022 and are super excited to build a top-tier product in India, for the world
• Crazy ambitious mission: Have a founder mindset and lots of room to experiment, integrate and expand further. Have a figure-it-out mentality.
• Transparent, flexible benefits: We have a robust benefits framework; we evaluate candidates based on performance every six months and put our best foot forward on appraisals, with some flexibility between cash/crypto mutual fund/stock options. Read more. Read in detail about our flexible benefits in the next section. 👇
• What else: Work comfortably and choose your flexible hours as long as you finish the tasks.
• So much transparency: We try hard to do it in the right way. We strongly believe that we can be much more open and move faster when we have nothing to hide.

Flexible Benefits

• Salary 💸 We offer competitive salaries with performance-based bonuses and raises at will. We believe that a raise doesn’t need to be tied to an annual review.
• Stock Options 📈 We believe that all employees deserve to own a part of Tartan. Everyone should be rewarded for a successful company outcome.
• Health Insurance 💪 We believe you and your family deserve robust health coverage because we care about them too. A health policy of 5 lakhs is provided and other benefits to you and your family.
• Brand new MacBook 💻 You get a MacBook you can use for work.
• Unlimited Sick Leaves ❤ Times are tough, and we are all in this together. Sick leaves are not meant just for yourself but also to take care of your loved ones when they need you the most.
• Passion Fund 🏀 Invest in yourself or your passion project. Take a course, do gardening or start a newsletter. At Tartan, we want to invest in your professional growth and personal.
• Wind Down 🎥 Whether it’s Netflix, Prime, Hotstar with the family, or cozying up with an audiobook, we provide a monthly stipend to spend on the streaming, entertainment, or news sources of your choice.

Sound like something you’d like to be a part of. We’d love to hear from you!

• Location: Gurgaon, Bangalore

The ideal candidate will be responsible for developing high-quality applications. They will also be responsible for designing and implementing testable and scalable code.

Responsibilities

Develop quality mobile and web applications

Design highly scalable, testable code

Discover and fix programming bugs

Qualifications

Bachelor's degree or equivalent experience in Computer Science or related field

Development experience with programming languages

Hands on knowledge of dart would be great

Hands on knowledge of flutter would be great

Experience with the BLOC design pattern would be a big plus

Working knowledge of API integration

Experience with Flutter 2.0 for building both web and mobile applications would be a big plus

Good communication skills to operate in today's remote work environment

You can contact me - nine three one six one two zero one three two

§ Experience of developing web based enterprise wide applications in .NET4.5 (C#, ASP.NET), WCF, WPF, AJAX etc

§ Understanding of enterprise application development and deployment.

§ Good understanding OOPS and Design Patterns and experience of tools like Enterprise Architect.

§ Good knowledge of RDBMS design, programming and DBA concepts and experience of working in SQL Server and Oracle databases.

§ Good Design, Coding and Testing skills.

§ Knowledge and exposure to Service Oriented Architecture, Enterprise Service Bus and application Integration (using middleware).

§ Experience of working in electricity utility domain – preferably in EA/AMR/AMI/EMS/IT System Integration/ERP (for Utilities) projects

§ Mobility based software development, GPRS, GSM Knowledge of BI tools implementation.

§ Experience in mobility based applications will be an added advantage.

Responsibilities

• Ability to translate Wireframes and PSD Designs into functional web apps using HTML5, AngularJS, React , Node.js, and Mongo

• Binding of UI elements to JavaScript object models

• Creating RESTful services with Node.js

• Architect scalable web architectures

• Work in a cross-functional team to deliver a complete user experience

• Create Unit and Integration tests to ensure the quality of code

• Be responsive to change requests and feature requests

• Write code that is cross-platform and cross-device compatible

• Ability to wear many hats and learn new technologies quickly

Rejolut is one of the award winning fastest growing emerging tech company which is working on leading technology like Blockchian, ML & AI, Complex mobile & web apps, IoT etc.

The ideal candidate will be responsible for developing highly scalable and secure code.

Responsibilities:-
-Able to take the Extreme Ownership of modules/product/projects
-Able to learn & implement new technology/framework/library at God Speed
-Able to come with optimal solution for the business problem
-Can handle calls with the client & customer to know their feedback
-Writing clean code & able to dig into other's code or open source code
-Build pixel-perfect, buttery smooth UIs across both mobile platforms.

-Leverage native APIs for deep integrations with both platforms.

-Diagnose and fix bugs and performance bottlenecks for performance that feels native.
-Maintain code and write automated tests to ensure the product is of the highest quality.
-Transition existing native apps to Flutter

Desired Candidate Profile:-

-Strong knowledge & experience in Dart is mandatory.
-Strong attention to detail in UX & interactions.
-Strong experience with Flex CSS styling.
-Strong experience in SQLfLite & Firebase messaging is required.
-Experience in releasing Android and iOS App store

Culture

- Fast-paced, intellectually stimulating, steep learning, and growth

- Close-knit, hardworking, supportive colleagues

- Challenging work

- Flat organization with no hierarchy

- If you like problem solving, and love latest technology, there are very few better places

How we are different 
 -We are young and dynamic team who are obsessed with solving business problem at scale -We are a technology agnostic company who focus more on finding the optimal solution to business problem rather than technology

 Why to join us
 -We provide huge learning curve. Spending 1.5-2 years with us will put you 3 years ahead in the career
-We work only on cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, ELM
-There are two technology Co-founder in the company ho are pretty much hands-on and have earlier bult the Consumer application which is downloaded millions of time and are in leadership position in copanies like Samsung, Purplle, Loylty Rewardz
-Get mentored by the best in the industry
-Flexible working hours
-Perks best in the industry

Location: Mumbai- We-Work Chromium, Powai

Requirements: Immediate joining required

Field: Education Technology. Product is a blockbuster and has shown tremendous conversion potential (20%+) allowing significant upside for a passionate, high-energy growth hacker.

Global Operations: The position is for global operations for extremely high growth opportunity. The global operations would happen in night shifts from 1am to 10am

Profile Roles and Responsibilities include but not limited to:  

1. Initiating phone conversations with parents who complete the demo classes for their kids
2. Intensely following up with the prospects and closing the sales within the sales cycle
3. Diligently communicating and priming the lead through channels like email, whatsapp, SMS, calls
4. Achieving the weekly targets in a high pressure performance driven competitive environment
5. Monitoring self-performance at all times while also contributing to the team performance, keeping track of factors like conversion factor, Average revenue generated per lead, Average revenue per sale, etc

 Skills/Abilities

1. Exceptional communicator and influencer who can deliver sales pitch like a charm
2. Result driven with experience of extremely target centric job
3. Confident and persevering risk-taker who thrives in a high-performance high-growth environment
4. Self-learners with high grasping ability so that you can learn about the product within 2 days