E-Commerce Executive

• Experience using Selenium with Java

Role Summary:

We are seeking experienced Application Support Engineers to join our client-facing support team. The ideal candidate will be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction in a fast-paced trading environment.

Key Responsibilities:

• Act as the primary contact for clients reporting issues related to trading applications and platforms.

• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).

• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.

• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.

• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.

• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.

• Communicate proactively with clients about upcoming product features, enhancements, or changes.

• Build and maintain strong relationships with clients through regular, value-added interactions.

• Collaborate in conducting UAT, release validations, and production deployment verifications.

• Assist in root cause analysis and post-incident reviews to prevent recurrences.

Required Skills & Qualifications:

• Bachelor's degree in computer science, IT, or related field.

• 2+ years in Application/Technical Support, preferably in the broking/trading domain.

• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.

• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.

• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.

• Excellent communication and interpersonal skills for effective client interaction.

• Ability to work under pressure during trading hours and manage multiple priorities.

• Customer-centric mindset with a focus on relationship building and problem-solving.

Nice to Have:

• Exposure to broking platforms like NOW, NEST, ODIN, or custom-built trading tools.

• Experience interacting with exchanges (NSE, BSE, MCX) or clearing corporations.

• Knowledge of scripting (Shell/Python) and basic networking is a plus.

• Familiarity with cloud environments (AWS/Azure) and monitoring tools.

Why Join Us?

• Be part of a team supporting mission-critical systems in real-time.

• Work in a high-energy, tech-driven environment.

• Opportunities to grow into domain/tech leadership roles.

• Competitive salary and benefits, health coverage, and employee wellness programs.

Strong Senior Backend Engineer profiles

Mandatory (Experience 1) – Must have 5+ years of hands-on Backend Engineering experience building scalable, production-grade systems

Mandatory (Experience 2) – Must have strong backend development experience using one or more frameworks (FastAPI / Django (Python), Spring (Java), Express (Node.js).

Mandatory (Experience 3) – Must have deep understanding of relevant libraries, tools, and best practices within the chosen backend framework

Mandatory (Experience 4) – Must have strong experience with databases, including SQL and NoSQL, along with efficient data modeling and performance optimization

Mandatory (Experience 5) – Must have experience designing, building, and maintaining APIs, services, and backend systems, including system design and clean code practices

Mandatory (Domain) – Experience with financial systems, billing platforms, or fintech applications is highly preferred (fintech background is a strong plus)

Mandatory (Company) – Must have worked in product companies / startups, preferably Series A to Series D

Mandatory (Education) – Candidates from top engineering institutes (IITs, BITS, or equivalent Tier-1 colleges) are preferred

Job Summary:

We are seeking a skilled DevOps Engineer to join our dynamic team. The ideal candidate will be responsible for managing, maintaining, and troubleshooting Rancher clusters, with a strong emphasis on Kubernetes operations. This role requires expertise in automation through shell scripting and proficiency in configuration management tools like Puppet and Ansible. Candidates should be highly self-motivated, capable of working on a rotating schedule, and committed to owning tasks through to delivery.

Key Responsibilities:

• Set up, operate, and maintain Rancher and Kubernetes (K8s) clusters, including on bare-metal environments.
• Perform upgrades and manage the lifecycle of Rancher clusters.
• Troubleshoot and resolve Rancher cluster issues efficiently.
• Write, maintain, and optimize shell scripts to automate Kubernetes-related tasks.
• Work collaboratively with the team to implement best practices for system automation and orchestration.
• Utilize configuration management tools like Puppet and Ansible (preferred but not mandatory).
• Participate in a rotating schedule, with the ability to work until 1 AM as required.
• Take ownership of tasks, ensuring timely delivery with high-quality standards.

Key Requirements:

• Strong expertise in Rancher and Kubernetes operations and maintenance.
• Experience in setting up and managing Kubernetes clusters on bare-metal systems is highly desirable.
• Proficiency in shell scripting for task automation.
• Familiarity with configuration management tools like Puppet and Ansible (good to have).
• Strong troubleshooting skills for Kubernetes and Rancher environments.
• Ability to work effectively in a rotating schedule and flexible hours.
• Strong ownership mindset and accountability for deliverables.

• 3+ Years of total experience in JavaScript related technologies including ReactJS, JQuery, front end integration with CSS3 and HTML5 .
• experience in HTML5 , CSS3 , & Web application development
• Strong understanding of modern development methodologies and best industry standards
• Experience writing/completing Unit Testing
• Experience working with APIs & RESTful APIs
• Experience working in Agile3

• Experience implementing large-scale ETL processes using Informatica PowerCenter.
• Design high-level ETL process and data flow from the source system to target databases.
• Strong experience with Oracle databases and strong SQL.
• Develop & unit test Informatica ETL processes for optimal performance utilizing best practices.
• Performance tune Informatica ETL mappings and report queries.
• Develop database objects like Stored Procedures, Functions, Packages, and Triggers using SQL and PL/SQL.
• Hands-on Experience in Unix.
• Experience in Informatica Cloud (IICS).
• Work with appropriate leads and review high-level ETL design, source to target data mapping document, and be the point of contact for any ETL-related questions.
• Good understanding of project life cycle, especially tasks within the ETL phase.
• Ability to work independently and multi-task to meet critical deadlines in a rapidly changing environment.
• Excellent communication and presentation skills.
• Effectively worked on the Onsite and Offshore work model.

At Kyt, we are building an online-first, global academy focused on extracurricular learning for kids. Our mission is to ensure that every kid around the world gets access to holistic education while being able to learn using content, tools and technologies that teaches them concepts - some even better than offline. Bringing in technology as a differentiator to teach kids concepts and help them practice is key to our product development path.

• Experience of 6+ years across product based companies 

• Should have worked on building B2C products. Having experience in building edtech products would be a major plus.
• Should be an  avid programmer with great problem solving skills.
• Should have a great grasp over NodeJs/Typescript/ AWS microservices
• Should  have experience in building scalable server-side systems. Should have significant experience in cloud infrastructure and designing databases.
• Should have knowledge of software architecture, system thinking and design patterns.