
Domestic service Sales & Service- Voice
at ECPL- ExpertCallers Solutions Private Limited
Join our team for an exciting opportunity in Domestic Service Sales & Service - Voice. As a key member, you will engage in direct customer interaction, focusing on delivering exceptional sales and service experiences. Your role involves handling inbound and outbound calls to promote services, resolve customer inquiries, and ensure customer satisfaction.
Responsibilities:
- Engage with customers via phone to promote and sell services.
- Provide accurate information about products/services and address customer queries.
- Handle customer complaints and provide appropriate solutions and alternatives.
- Maintain customer records by updating account information and interactions.
- Meet established sales targets and performance metrics.
We are looking for candidates with excellent communication skills and a customer-centric approach. You should possess the ability to multitask, prioritize, and manage time effectively. A positive attitude, resilience in handling challenges, and a commitment to achieving sales goals are essential.
If you are passionate about sales and customer service, ready to thrive in a dynamic environment, and contribute to our team's success, apply now. Join us and be part of a company dedicated to delivering outstanding service and building lasting customer relationships.

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Follow work schedule time and safe work practices.
Follow grooming and uniform guidelines as per the company
Effectively open and operate the assigned outlet within the policies and guidelines of the company, ensuring 100% customer satisfaction at all times and protecting stakeholders interests
Assist the Assistant Restaurant Manager/Restaurant Manager in the day to day running and supervision of manpower and scheduling
Own and manager peak period business as per standard operating procedures
Ensure readiness and realistic projections / forecasting on the shift
Take complete responsibility for the entire shift operations relating to cash control, security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate corrective
actions
Ensure upkeep of equipment, facility, and operating environment by following up on scheduled checks as per the Maintenance Contracts
Deliver on food quality by ensuring food sanitation and cleanliness practices in a safe, healthy and hygienic environment
Own the Customer experience and drive loyalty by adhering to food and service standards, encouraging customer feedback and resolving concerns within reasonable time limits. Use empowerment for Customer
delight
Provide regular feedback to the Central Kitchen team to escalate/highlight food concerns.
Execute inventory and cost control process to control food wastage and preserve quality on the shift
Train and certify the new and tenured team members regularly to deliver consistent performance on the shift
Be supportive and dependable to the Assistant Restaurant Manager/Restaurant Manager in running effective and efficient restaurant operations
At all times, project a favorable image of companya to the general public. Be a role model at all times
Skillset Required
Flexibility to work in rotational shifts, including weekends and holidays. Weekly off will be on weekdays only.
Male employees will be required to work night shifts based on operational needs.
Customer Service Skills: Ability to interact with guests politely, handle queries, and deliver a positive dining experience.
Communication Skills: Clear and effective communication with team members, managers, and customers.
Upselling & Sales Skills: Ability to recommend menu items and drive additional sales through suggestive selling.
Time Management: Ability to prioritize tasks and manage time efficiently during peak service hours.
Hygiene & Safety Awareness: Understanding of cleanliness standards, food safety, and personal grooming norms.
Qualification & Age Criteria
Educational Qualification:
Minimum 12th Pass.
Graduation ,Diploma or certification in Hospitality/Hotel Management is an added advantage.
Experience:
3–5 years of experience in QSR, restaurant, or hospitality industry preferred.
Age Criteria:
22 to 30 years (flexible based on experience and role suitability).
Language Skills:
Good proficiency in English and Hindi

Industry – Manufacturing
10+ years of overall experience in handling IT in manufacturing companies.
Qualification: Bachelors in IT or relevant
Job Summary:
1. Exposure to Manage IT functions involving Infrastructure and Application.
2. SAP/ Business One Administration Handling, Managing, Maintain and Controlling the entire SAP Platform including Enhancements.
3. Business Continuity and Disaster Recovery.
4. Providing Training and Support to Internal Team and End users.
Mandatory Skills:
• SAP B1 Administration, Configuration and Support experience.
• Experience on Linux OS and HANA Database administration.
• Experience in Business Process automation experience.
• Proven working experience in installing, configuring, upgrading and troubleshooting SAP B1,
Linux /windows Operating Systems and HANA Database platforms.
• Knowledge on Monitoring and Maintaining performance according to requirements and upgrading the systems with new release models as per changing requirements.
• Knowledge of interfacing SAP B1 with 3rd Party Solutions.
• Knowledge on security, backup, redundancy and Disaster Recovery strategies.
• Understanding of License Compliance, Governance, Risk Management and Statutory Audit requirements.
· Knowledge about Information Security Management System (ISMS ISO27001:2022)
· Knowledge about Cloud - Migrations, Implementation, Management and Maintenance
Additional Skills:
• Knowledge on Active Directory, DNS, Group Policies creation, DHCP servers designing and planning.
• Knowledge of IT system security, anti virus (mainly TrendMicro), and firewall devices.
• Being Self-motivated – driven to achieve results & flexible to work anytime and weekends, as may be needed
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving skills.
• Strong organizational skills and adaptive capacity for rapidly changing priorities and workloads
• Exposure to AWS, Azure, and GCP.
Responsibilities :
1)Support to all SAP B1 users as first level problems solving and inquiries. Coordinates
communication and the resolution of complex issues.
2) Manage day-to-day SAP B1 operations and server infrastructure supporting a multi-site End
Users environment.
3) Manages projects including planning and execution of enhancements.
4) Monitoring and managing user access, permissions, and security protocols to maintain system integrity and performing routine maintenance on servers and network infrastructure, including patch updates and performance tuning.
5) Implementing and monitoring backup, restore, and redundancy strategies to ensure data security and availability.
6) Troubleshooting and resolving hardware and software issues across various systems promptly to minimize downtime.
7) Configuring and maintaining virtualization platforms, ensuring high availability and optimized performance.
8) Conduct Internal and Statutory IT Audits
Responsibilities
Data associates play a critical role and work on various data or content-focused projects across the organisation. The role is work from home, with a monthly in-person meet up with other team members in local region.
- Analyze large set of unstructured data, extract insights and store in data management systems.
- Research, gather, write informational news articles and stories
- Categorize entities based on a set of rules and gained knowledge and experience, dashboard information, and validation with proprietary algorithms and data-driven heuristics.
- Analyze the market (including competitors) and ensure a rich level of data quality across all products and platforms across.
- Complete ad hoc data retrieval and analysis using relational databases, Excel and other data management systems.
- Monitor existing metrics as well as develop and propose new metrics to make actionable intelligence available to business stakeholders.
- Support cross-functional teams on the day-to-day execution of projects and initiatives.
- Communicate insights to key stakeholders.
Requirements
- Preferred: Bachelors in Engineering or Science.
- GPA of 8+ or an overall score of 80%+.
- Location: Coimbatore / Remote
- Strong analytical and problem solving skills with focus on quality and detail orientation.
- Strong proficiency in English reading, written, communication.
- Strong work ethic and personal initiative, reliable self-starter that is capable of working with a high degree of autonomy.
- Ability to work across global cross-office teams and in a team environment.
- Excellent organizational and task management skills.
- Strong verbal and written communication skills with the ability to articulate results and issues to internal and client teams.
- Process management, improvement focus, and willingness to learn cutting edge tool and technology.
ROLE/SKILLS:
We are looking for a Front-End Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.
Responsibilities
- Develop new user-facing features
- Build reusable code and libraries for future use
- Ensure the technical feasibility of UI/UX designs
- Optimize application for maximum speed and scalability
- Assure that all user input is validated before submitting to back-end
- Collaborate with other team members and stakeholders
- Experience of theme design on the WordPress CMS is mandatory.
Skills and Qualifications
- Proficient understanding of web markup, including HTML5, CSS3
- Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
- Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
Note: Every front-end developer is expected to have a proficient knowledge of JavaScript, while most front-end developers should know jQuery.
- Good understanding of (Depending on the specific case, a developer should have the knowledge of advanced JavaScript libraries and frameworks, such as AngularJS, KnockoutJS, BackboneJS, ReactJS, DurandalJS etc.)
- Good understanding of asynchronous request handling, partial page updates, and AJAX
- Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as as Gimp or Photoshop is a plus.
Note: A UI/UX designer is expected to deliver finished resources for the developer to incorporate into the app. However, quite often a front-end web developer needs to make some small adjustments.
- Proficient understanding of cross-browser compatibility issues and ways to work around them.
- Proficient understanding of code versioning tools, such as (Git / Mercurial / SVN)
- Good understanding of SEO principles and ensuring that application will adhere to them.
TOP 3 SKILLS
Python (Language)
Spark Framework
Spark Streaming
Docker/Jenkins/ Spinakar
AWS
Hive Queries
He/She should be good coder.
Preff: - Airflow
Must have experience: -
Python
Spark framework and streaming
exposure to Machine Learning Lifecycle is mandatory.
Project:
This is searching domain project. Any searching activity which is happening on website this team create the model for the same, they create sorting/scored model for any search. This is done by the data
scientist This team is working more on the streaming side of data, the candidate would work extensively on Spark streaming and there will be a lot of work in Machine Learning.
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3-4 rounds.
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2nd round based on data engineering streaming experience.
3rd round based on ML lifecycle (3rd round can be a techno-functional round based on previous
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Experience: 2-6 Years
Datametica is looking for talented Java engineers who would get training & the opportunity to work on Cloud and Big Data Analytics.
Job Responsibilities:
- 2-6 years, having hands-on experience in coding, usually in a pair programming environment providing solutions to real problems in the Big Data world
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- Working in lots of different domains and client environments also understanding the business domain deeply
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- Create platforms, reusable libraries, and utilities wherever applicable
- Continuously refactor applications to ensure high-quality design
- Choose the right technology stack for the product systems/subsystems
- Write high-quality code that are modular, functional, and testable; Establish the best coding practices
- Formally mentor junior engineers on design, coding, and troubleshooting
- Plan projects using agile methodologies and ensure timely delivery
- Communicate, collaborate and work effectively in a global environment
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- Proficient in Core Java technology stack
- Design and implement low latency RESTful services; Define API contracts between services; Expertise in API design and development, experience in dealing with a large dataset
- Should have worked on Spring boot
- Practicing the coding standards (clean code, design patterns, etc)
- Good understanding of branching, build, deployment, continuous integration methodologies
- Ability to make decisions independently
- Strong experience in collections.
B.E. / B.Tech/ M.Tech in Computer Science
Skills
●Proper understanding of different programmingsoftwares/subjects related to undergraduate courses ofComputer Science domain.
●Knowledge ofArtificial Intelligence and Machine learningwould be aplus.
●Excellent interpersonal and communication skills
●Problem solving attitude with good command on logicalreasoning skills
●Ability to work independently with minimal supervision
●Keen to learn about new tools & technologies for use inchanging situations.
●Comfortable in working in a fast paced environment withgreat efficiency.
Roles and Responsibilities
●Solving questions of the students from across the globeon the TutorBin board.
●Working on tasks involving various subjects/softwarerelated to undergraduate / postgraduate courses ofComputer Science.
●Reviewing the works completed by the tutor on ourplatform and providing necessary instructions forrectification as required.
●Ensuring the overall quality of work provided to thestudents from our platform.
●Management of the tutors on our platform, theiron-boarding and performance review.
●Planning & implementing the training of the new tutorson our platform.
You have 7 years or more of backend development experience with expertise in designing and
implementing high-performance applications.
Worked with and built high performance products using Node Js/GoLang/ Python and have seen
the product evolution cycle from PoC to Production
You have a deep understanding of design principles and can rightly judge/implement solutions to
complex problems
You are capable of writing high-quality code that conforms to the standards and best practices in a
particular language/framework.
You have experience building a product using a mainstream library or framework.
You love to own end to end responsibility, starting from defining the problem statement (either
yourself or alongside your peers), development (PoC if needed), testing, releasing in staging & then
production environment, and finally monitoring.
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- Identify new trends in Digital Marketing, evaluate new technologies, create top-notch UI/UX and corporate and brand website content. Via SEO/SEM allied tools, ensure that the brand is at the forefront.
- Creation of ALL digital assets contributing to brand aesthetics, brand experience, online booking ease and tools, navigation of content. Drive this channel as a primary lead generator, as well as a business contributor. A sharp focus on technology governing content creation and tooling.
- Conceptualize & implement campaigns on the digital channels on all Web, SEO/SEM, marketing database, email, social media-based.
- Create and maintain dashboards towards the evaluation of lead generation, business metrics, CTR/CPC/CPW/CPB. Measure and report performance of all Digital Marketing campaigns, Quality of leads, closures on leads, and revenue generated through digital channels.
- Brainstorm new and creative growth strategies.
- Plan, execute and measure experiments and conversion tests
- Utilize the strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touchpoints.
- Collaborate with agencies and other vendor partners.
- Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate.
- Closely work with sales and presales for monitoring of leads and collect feedback on the quality of interactions.
Who are we looking for?
- A Go-Getter: You are a highly driven individual who goes that extra mile to drive value for the organization.
- Analytical and a Problem Solver: Thinker and problem solver and the ability to exercise sound judgement and make decisions based on accurate and timely data analysis
- Adaptable: You demonstrate the ability to work in a fast paced and hyper-growth environment where the requirements are constantly changing.
- A Technology Geek: You are fanatical about technology and are always on the look-out of newer better ways of building solutions - that's how you- d build this team too!
- A Team Builder: You are a go to person and can work with different teams. A hands-on collaborative style of working is a must
- Ownership: Entrepreneurial mind-set with a strong sense of urgency and results-orientation.
- Inspiring Leader: Who Influences Stakeholders positively and develops teams.
Qualification:-
- MBA in Marketing from a reputed institute with 4 to 6 years of work experience in driving sales through Digital Marketing with B2B, B2C companies.
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- Highly creative with experience in identifying target audiences.
- Ability to lead integrated digital marketing campaigns from concept to execution.
- Strong analytical skills and data-driven thinking.
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