
Domestic service Sales & Service- Voice
at ECPL- ExpertCallers Solutions Private Limited
Join our team for an exciting opportunity in Domestic Service Sales & Service - Voice. As a key member, you will engage in direct customer interaction, focusing on delivering exceptional sales and service experiences. Your role involves handling inbound and outbound calls to promote services, resolve customer inquiries, and ensure customer satisfaction.
Responsibilities:
- Engage with customers via phone to promote and sell services.
- Provide accurate information about products/services and address customer queries.
- Handle customer complaints and provide appropriate solutions and alternatives.
- Maintain customer records by updating account information and interactions.
- Meet established sales targets and performance metrics.
We are looking for candidates with excellent communication skills and a customer-centric approach. You should possess the ability to multitask, prioritize, and manage time effectively. A positive attitude, resilience in handling challenges, and a commitment to achieving sales goals are essential.
If you are passionate about sales and customer service, ready to thrive in a dynamic environment, and contribute to our team's success, apply now. Join us and be part of a company dedicated to delivering outstanding service and building lasting customer relationships.

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We are looking for an Executive Assistant who will play a crucial role in ensuring the smooth and efficient operation of our accounting firm. The successful candidate will provide comprehensive administrative and basic accounting support to our team of professionals, enabling them to focus on delivering outstanding financial solutions to our clients.
Key Responsibilities:
- Administrative Support: Manage calendars and schedules for senior executives.
- Coordinate internal and client meetings, appointments, conference calls.
- Provide excellent client service by addressing inquiries and ensuring documentation is received on time.
- Maintain and update internal databases and filing systems.
- Manage office supplies and liaise with vendors as required.
2.Time & Attendance: Maintain accurate records of employee attendance and work hours.
- Assist in the preparation of timesheets and payroll data.
- Invoicing and Collections: Generate and send invoices to clients accurately and in a timely manner.
- Maintain records of invoices and payment receipts.
- Monitor outstanding client payments and follow up to ensure timely collections.
- Coordinate with the finance team to resolve payment issues.
3.Tracking Budget vs. Actuals & KPI’s:
- Assist the finance department in tracking budget performance.
- Generate reports comparing budget projections with actual financial results.
- Help monitor other key performance indicators.
4.Basic Accounting Functions:
- Perform data entry of financial transactions into accounting software.
- Assist with bank reconciliations and ledger maintenance.
- Support preparation of expense reports and petty cash reconciliations.
- Help in compiling supporting documents for audits or financial reporting.
- Coordinate with the bookkeeping team on document collection and classification.
Only females are preferred
Qualifications:
- Bachelor’s degree in Business Administration, Accounting, or a related field is preferred.
- Prior experience as an executive assistant or in a similar administrative role.
- Familiarity with accounting principles and financial documents.
- Strong organizational and time-management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in Microsoft Office Suite (especially Excel); familiarity with accounting software is an advantage.
Your Impact:
• Interact clearly with clients and the on-shore and off-shore project teams
• Regular involvement in thought leadership Best Practices development
• Facilitate end to end project design & development while working closely with global client
Your Skills & Experience:
• 4 to 14 years of development experience in SFDC
• Excellent hands-on experience in Salesforce application development including VF, Apex Triggers, Asynchronous Apex
• Deep knowledge of Lightning framework
• Expertise in Business Requirement gathering, Analysis & conceptualizing high-level architectural framework & design
• Experience working with Sales or Service cloud, Community Cloud, Marketing Cloud
• Conceptualize end to end integration projects & knowledge of authentication mechanism
• Experience in REST & SOAP APIs, knowledge of Governor limits involved during Integration
• Working knowledge on continuous integration, working with repositories (e.g. Git)
• Should have experience to design the data flow and work with any ETL or dataloader
• Excellent experience in designing and architecting large scale applications
• Thorough understanding of Solution architecting & Estimation process
• Excellent consulting skills, oral and written communication, presentation, and analytical skills
Set Yourself Apart With:
• Salesforce Certifications
• Knowledge of Heroku, Angular.js and Salesforce Einstein, Salesforce CPQ, CloudCraze B2B
• Incident and problem management skills
• Ability to provide necessary coaching to bring juniors up to speed on the technology
• Exceptional written skill for solution documentation creation for both technical and non-technical material
• Background in force.com platform and deployment experience in an outsourced service environment
• Articulation skills & Good team player
• Self-starter and self-learner with keen interest to grow
• Process orientation and the ability to define and setup processes
• Mentoring team members
Benefits of Working:
• Gender Neutral Policy
• 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai)
• Generous parental leave and new parent transition program
• Flexible work arrangements
• Employee Assistance Programs to help you in wellness and well being


- You're proficient in Node.js/Javascript with a strong foundation in NoSQL/ SQL
- You're proficient in React and strong frontend javascript foundation
- Knowing GoLang and/or Solidity is a definite plus but not a requirement
- You have a passion for writing code as well as understanding and crafting the ways systems interact
- You have experience deploying to and implementing solutions in AWS
- You believe in the benefits of agile processes and shipping code often
- You are pragmatic and work to coalesce requirements into reasonable solutions that provide value
Responsibilities
- Deploy well-tested, maintainable and scalable software solutions
- Take end-to-end ownership of the technology stack and product
- Collaborate with other engineers to architect scalable technical solutions
- Embrace and improve our standards and processes to reduce friction and unlock efficiency
Current Ecosystem :
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Metaverse : https://shib.io/#/" target="_blank">https://shib.io/#/
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Game: Shiba Eternity on iOS and Android



- Experience in managing medium to large scale application project from beginning to end, with skills in requirement study and functional/detail design, QA, testing, and software change/version control management is advantageous
- Expertise in application development, and familiar with C#, Asp.net, jQuery, Webservice (REST/SOAP), Microservice, WCF
- Basic Equities Trading product knowledge is expected
- Familiarity with Equities/trade processing experience is an advantage
- Strong analytical and problem-solving skill is a must
- Ability to work under pressure, handle multiple tasks and work to tight deadlines.
- High sense of ownership of task assigned, deliver applications with high quality and efficiency.
- Good communication, inter-personnel skills is required
- Team player with strong interpersonal and communications skills
- Looking for 4 – 8 years’ experience in .NET

This opening is with one of the largest Conglomerate for the position of Engineering Manager(Backend/Frontend) for Mumbai /Bangalore.
Skills Required:
Proficiency in Backend skills with coding expertise in Java.
Hands on experience in Latest technologies like Flutter, Ktor, Nextjs, React js
Building React Native Apps.
Good Team Managegement Exp
Agile Methodology
1. Working closely with the managers or assigned team members and completing all
allocated tasks.
2. Calling, validating, nurturing, following up with the leads over the call and through
mail.
3. Making cold calls to Middle East Region to fix sessions with customers and Follow
up with them
4. Lead Generation and Churning leads
5. Giving sales presentations to prospective clients
6. Maintaining quality service by establishing and enforcing organization standards
Roles & Responsibilities
● Responsible for hiring top talent, retention, team development as well as ensuring timely,
high-quality release. Build and manage collaborative and high productive teams in India,
Europe, and North America. Use the time differences to your advantage.
● Ensure proper tracking of project activities right from user story definition to delivery. Keep your team up to speed, and on schedule to meet agreed-upon software delivery dates.
● Act as an owner of the projects and team assigned to you. Take responsibility for product
quality, on-time delivery, as well as effective, efficient, secure, and predictable releases.
● Take responsibility for increasing your own and your team’s knowledge. Self-learning is a
MUST in this dynamic and competitive environment.
● Co-ordination of releases to multiple customers
● Ensure technical reviews with appropriate teams (architectural, product, customer-facing
teams)
● Review of architecture designs and expected to do coding 50% of time
● Ensure proper unit testing and code reviews take place at the appropriate time during the
software development cycle.
● Co-ordination with different stakeholders (internal and external)
● Define and improve engineering practices and processes as required. Nothing is written in
stone.
● Setting up individual goals for team members and tracking
● Respond to operational and business concerns or issues relative to future business
programs, projects, or enhancements to ensure consistent delivery of quality services
● Tracking of releases across various hosting services
● Covid-19 has changed the way we work. Work independently or as part of a team when
required, but always productively.
Desired Skills and Experience
● 12+ years of progressive experience in technical leadership and development
management, with experience across a variety of SaaS technology stacks and cloud
platform services.
● Stronghold on the latest technologies, SaaS architecture, design patterns that lead long
term scalable, stable, high-quality, and flexible cloud solutions with security, OWASP, and
SOC2 compliance.
● Strong hands-on coding experience with Java and J2EE technologies with a good eye for
building enterprise-class products.
● Experience with ELK and Spring Frameworks is highly desirable.
● Hands-on experience in design, architecture, and implementation of cloud services based
on microservices, and containerized architectures. Recent coding experience is highly
desirable.
● Exposure to different approaches to building and maintaining multi-tenant SaaS products
and cloud platforms
● Excellent interpersonal, communication, leadership, and management skills
● Demonstrated experience with agile development methodologies and building high
performing teams
● Demonstrated commitment to quality, and experience in implementing QA methodologies
● Good experience in setting CI/CD pipelines and automation cycles
● Must be willing to work through time zone issues – sometimes late nights and or early
mornings, hopefully to your advantage.

Responsibilities
- Participate in requirements analysis
- Collaborate with internal teams to produce software design and architecture
- Write clean, scalable code using .NET programming languages
- Test and deploy applications and systems
- Revise, update, refactor and debug code
- Improve existing software
- Develop documentation throughout the software development life cycle (SDLC)
- Serve as an expert on applications and provide technical support
Requirements
- Proven experience as a .NET Developer or https://resources.workable.com/application-developer-job-description">Application Developer
- Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))
- Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
- Familiarity with architecture styles/APIs (REST, RPC)
- Understanding of Agile methodologies
Below are the Job Details:
Qualification & Experience:- Bachelor's Degree in a relevant field (accounting, business, or computer science); MBA desirable with 8 - 12 years of experience
Job Summary
In this role, you will lead a team of product managers and UX designers based in Pune, India who collaborate with multiple product, engineering, and user experience teams around the world. Members of your team contribute to driving best-of-breed, high growth, integrated solutions used by companies to manage their global sales tax compliance obligations. In addition to ensuring that our solutions put the customer first, you’ll drive alignment to deliver great products that make our customers’ lives easier.
Our ideal candidate is a great communicator who is a strategic, organized, forward-looking performer. You lead by example, have a self-driven sense of urgency, and have an exceptional ability to foster collaboration. If that sounds like you, we hope you will apply.
Job Duties
Interact with customers and subject matter experts to understand market needs
Work closely with product managers and product leaders to drive consolidated strategies and roadmaps across teams and product lines
Understand the competitive landscape of the product portfolio
Work with product managers on goal setting and plan execution
Be an evangelist of the product strategy
Articulate a clear and compelling product vision for how each product area will align with overall corporate goals
Define metrics that measure key business objectives
Bring subject matter expertise about GST compliance requirements
Partner with other leaders and stakeholders to drive strong relationships that foster goal achievement and issue resolution
Qualifications
A strong leadership style that combines product, operational, program and sales knowledge and experience to ensure end to end accountability
8+ years related experience with a mix of roles that contribute to overall customer success
Track record of leading products and product teams from inception through launch for solutions that target small, mid and enterprise-level businesses
Experience with agile development methodologies, and commonly used tools such as Jira, Confluence, salesforce, etc.
Experience defining complex customer journeys
Demonstrated experience partnering cross-functionally, including with executives and other internal stakeholders driving business outcomes
Strong attention to detail
Team player who can drive results through influence and enthusiasm
Exceptional written and oral communication skills, with experience conducting executive-level briefings and demos both internally and with customers
Bachelor's Degree in a relevant field (accounting, business, or computer science); MBA desirable
Preferred Qualifications
Experience with tax automation products, ERP, eCommerce, and other financial accounting systems
Familiarity with accounting and transaction tax compliance concepts (i.e., sales tax returns)
Experience working with partners and 3rd party developers


