
Domestic service Sales & Service- Voice
at ECPL- ExpertCallers Solutions Private Limited
Join our team for an exciting opportunity in Domestic Service Sales & Service - Voice. As a key member, you will engage in direct customer interaction, focusing on delivering exceptional sales and service experiences. Your role involves handling inbound and outbound calls to promote services, resolve customer inquiries, and ensure customer satisfaction.
Responsibilities:
- Engage with customers via phone to promote and sell services.
- Provide accurate information about products/services and address customer queries.
- Handle customer complaints and provide appropriate solutions and alternatives.
- Maintain customer records by updating account information and interactions.
- Meet established sales targets and performance metrics.
We are looking for candidates with excellent communication skills and a customer-centric approach. You should possess the ability to multitask, prioritize, and manage time effectively. A positive attitude, resilience in handling challenges, and a commitment to achieving sales goals are essential.
If you are passionate about sales and customer service, ready to thrive in a dynamic environment, and contribute to our team's success, apply now. Join us and be part of a company dedicated to delivering outstanding service and building lasting customer relationships.

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Role Description
As a Senior QA Engineer, you will develop and execute exploratory manual and
automated tests to ensure product quality on both iOS and Android devices. You will
read, review, run test cases and capture screenshots of successful or unsuccessful
test activities for in-house mobile applications, web applications and operations
systems enhancements. You get to work with some of the best minds in the industry
at a place where opportunity lurks everywhere and in everything.
• Analysing and evaluating functional and technical requirements to determine
the scope of the functionality to be covered by testing.
• Responsible for designing and executing tests, reporting and tracking defects,
responding to inquiries, supporting UAT and other tasks pertaining to the QA
team.
• Analyse test results, leverage troubleshooting skills to assist with defining root
cause, and perform re-testing after defects are addressed.
Responsibilities
Your responsibilities are as follows.
• Review requirements, specifications and technical design documents to
provide timely and meaningful feedback
• Create detailed, comprehensive and well-structured test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Design, develop and execute automation scripts using open-source tools
• Identify, record, document thoroughly and track bugs
• Perform thorough regression testing when bugs are resolved
• Develop and apply testing processes for new and existing products to meet
client needs
• Liaise with internal teams (For e.g. developers, project and product managers)
to identify system requirements
• Monitor debugging process results
• Investigate the causes of non-conforming software and train users to
implement solutions
• Track quality assurance metrics, like defect densities and open defect counts
• Stay up-to-date with new testing tools and test strategies
Required Qualifications
We are looking for individuals who are curious, excited about learning, and navigating
through the uncertainties and complexities that are associated with a growing
company. Some qualifications that we think would help you thrive in this role are:
• Minimum 5 Years of experience in a Mobile Application Testing Space (Hybrid
is preferred)
• Proven work experience in software development
• Proven work experience in software quality assurance
• Strong knowledge of software QA methodologies, tools and processes
• Experience in writing clear, concise and comprehensive test plans and test
cases
• Hands-on experience with both white box and black box testing
• Experience working in an Agile/Scrum development process
• Bachelor/Masters of CS/IT Engineering, BCA/MCA, B Sc/M Sc in CS/IT
Preferred Qualifications
• Developing automation test scripts for mobile application
• Ability to understand financial and operational modules, business processes,
and underlying table structures
• Familiarity with online banking applications: Web or mobile platform based
• Experience with performance and/or security testing is a plus
• Knowledge of bug tracking software, preferably JIRA is a plus
• Knowledge of automation testing using Selenium is a plus
• Ability to work independently with minimal supervision
• Solid understanding of QA methodology and practices, within SDLC
• Intrigued by technology and new applications
• MS Office skills
• Effective communicator
• Team player
Please find the job details.
Role - PLSQL Developer
Location - Mumbai, Pune
Exp - 2 to 4 Yrs
Budget - 60K PM
PL/SQL Coding
Primary Skillset: Oracle PL/SQL, SQL Loader, SQL
Secondary Skillset: Pro*C/Linux Shell Script
Proficiency in Software Development Life Cycle
Scrum Framework knowledge
Experience working in an agile environment
Experience building complex systems that have been successfully delivered to customers
Experience in communicating with users, other technical teams
Thanks and Regards,
Rajan


About the Organization:
WeMakeScholars is an organization funded and supported by the Ministry of IT, Government of India under the 'Digital India Campaign'. We offer international education finance via scholarships and education loans, to study abroad aspirants. We are currently a 120 members team. Last financial year, we disbursed 2200 Cr in education loans to 8300 students across India.
We are looking for a PHP Developer who is keen to work in a startup environment esp. a product-based company.
Job Overview:
We are hiring developers (from 0 to 10 experience) with relevant knowledge and experience with the development and deployment of large-scale cloud-native enterprise systems on PHP, REST APIs, Node Js, Flutter, AWS & MySql.
As a full-stack engineer, you will be working to create scalable, maintainable, bug repellent state of art web applications.
About Tech Department:
- Our internal tech team is responsible for end-to-end in-house tech support which includes and is not limited to design, development & deployment.
- We are continuously developing and improvising our products to enhance customer and team experience.
- As we are in the Fintech space, our team has to ensure the database security of the application.
Job Summary:
- Participate in full lifecycle development
- Work closely with product managers and UI/UX designers to analyze requirements
- Review peer code changes
- Make recommendations for design and implementation improvements
- Integrating the Frontend UI with Backend APIs.
- Design and implement APIs for web/mobile (both Android & IOS) applications.
- Work with the Product team in prioritizing development activities for weekly sprints
Experience & Skills Required
- Prior experience- not mandatory
- Ability to quickly learn - PHP, MySql, JQuery, Ajax, Git
- Have familiarity with- HTML, CSS, JS
- Strong team player with an open mindset to learn new technologies and Knowledge of common SDLC.
- A passion for solving problems and providing workable solutions
Preference will be given to those with
- Internships experience
- Worked on own projects
- Experience in PHP, MySql

Job description:-
- Strong experience of Angular 2+ and above along with other technologies like HTML5, CSS, jQuery, AJAX with good knowledge of ECMA Scripts.
- Strong knowledge of JS Fundamentals.
- Design & development of Angular applications as per desired specifications, along with experience in frameworks/libraries like jQuery, Bootstrap, Typescript etc.
- Architecture design, development, testing and maintenance of Web Apps, Implementation based on Angular Application MVC Patterns.
- Own end to end product modules/features (from the requirement to going live)- Design & code review, troubleshoot & help team members on issues.
- Gather requirements by interacting directly with the end-users.
- Research on open source framework/technology required for developing the feature/application.


1. To handle customers on their enquiries/complaints via multiple channels i.e. call/mail
2. To understand the product features for better problem solving
3. To keep records of customer interactions, transactions, comments, complaints
4. To coordinate with internal teams for solving any customer issues
5. To ensure customer satisfaction and provide empathetic experience to every user
6. To own every interaction with the customer and ensure every customer is a happy customer
Requirements-
1. Graduation is mandatory
2. 1+ years of experience in customer service function (e-com / hospitality industry preferred)
3. Excellent verbal and oral comms in English preferred


We at Snapwiz are looking for talented, enthusiastic developers who will be responsible for both back-end and front-end development, including creating WordPress themes and plugins. This position requires a combination of programming skills (namely PHP, HTML5, CSS3, and JavaScript).
Responsibilities
• Designing and implementing new website features and functionality
• Establishing and guiding the website’s architecture
• Ensuring high-performance and availability, and managing all technical aspects of the WordPress
• Helping formulate an effective, responsive design and turning it into a working theme and plugin.
Skills and Qualifications
• Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery
• Experience building user interfaces for websites and/or web applications
• Experience designing and developing responsive design websites
• Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
• Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers
• Ability to convert comprehensive layout and wireframes into working HTML pages
• Knowledge of how to interact with RESTful APIs and formats (JSON, XML)
• Strong understanding of PHP back-end developmentskills

