Director of Engineering

EXCITED ABOUT YOUR TASKS?

● Assist in sourcing, screening, and shortlisting candidates through job portals, social media, and other channels.

● Conduct initial candidate assessments, coordinate interview schedules, and facilitate communication with candidates.

● Maintain and update candidate databases and job postings as needed.

● Support the recruitment team in managing candidate pipelines and ensuring timely follow-ups.

● Engage in outreach to passive candidates, understand their career interests, and inform them about

open roles.

● Help create and maintain job descriptions and other recruitment-related documents.

● Participate in team meetings and brainstorming sessions to enhance recruitment strategies.

WHAT WILL YOU NEED TO SUCCEED?

●1 to 3 years of experience in IT and Non-it Hiring

● Strong interest in recruitment, HR, and talent acquisition.

● Excellent communication and interpersonal skills.

● Ability to multitask, prioritize, and manage time effectively.

● Proficiency in MS Office Suite (Word, Excel, PowerPoint).

● Proficiency of job portals and social media recruitment is a plus.

Position: Call Quality Analyst

Monitoring Calls:

Listen to recorded or live calls between customer service representatives and customers.

Evaluate the call based on predefined quality metrics and guidelines.

Quality Assessment:

• Assess and score calls on various criteria, including but not limited to, professionalism, communication skills, adherence to scripts or protocols, problem-solving abilities, and compliance with company policies.
• Feedback and Coaching:
• Provide constructive feedback to call center agents on their performance, highlighting strengths and areas for improvement.
• Offer coaching and training to help agents enhance their skills and meet quality standards.
• Reporting and Documentation:
• Maintain detailed records and documentation of evaluations, scores, feedback, and coaching sessions.
• Generate regular reports on individual and team performance for management review.
• Root Cause Analysis:
• Identify recurring issues or trends in calls and collaborate with relevant departments (e.g., training, operations) to address and resolve 
• Compliance and Policy Adherence:
• Ensure that agents adhere to company policies, legal requirements, and industry regulations during customer interactions.
• Process Improvement:
• Propose improvements to call center processes, scripts, training materials, or policies based on insights gained from call evaluations.
• Training and Development Support:
• Assist in the development and delivery of training materials and programs for call center agents.
• Conduct refresher training sessions on specific skills or areas identified for improvement.
• Quality Assurance Metrics:
• Collaborate with stakeholders to establish and refine key performance indicators (KPIs) for call quality.
• Monitor and analyze performance metrics to ensure they align with organizational goals.
• Stakeholder Communication:
• Communicate findings, trends, and improvement recommendations to call center management, supervisors, and relevant departments.

Qualifications:

• Minimum 2 years of experience as a Call Quality Analyst.
• Previous experience in a call center or customer service role is often preferred.
• Strong analytical skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency in using call monitoring software and tools.
•  Knowledge of industry-specific regulations and compliance standards (if applicable).

Job Title: AWS-Azure Data Engineer with Snowflake

Location: Bangalore, India

Experience: 4+ years

Budget: 15 to 20 LPA

Notice Period: Immediate joiners or less than 15 days

Job Description:

We are seeking an experienced AWS-Azure Data Engineer with expertise in Snowflake to join our team in Bangalore. As a Data Engineer, you will be responsible for designing, implementing, and maintaining data infrastructure and systems using AWS, Azure, and Snowflake. Your primary focus will be on developing scalable and efficient data pipelines, optimizing data storage and processing, and ensuring the availability and reliability of data for analysis and reporting.

Responsibilities:

1. Design, develop, and maintain data pipelines on AWS and Azure to ingest, process, and transform data from various sources.
2. Optimize data storage and processing using cloud-native services and technologies such as AWS S3, AWS Glue, Azure Data Lake Storage, Azure Data Factory, etc.
3. Implement and manage data warehouse solutions using Snowflake, including schema design, query optimization, and performance tuning.
4. Collaborate with cross-functional teams to understand data requirements and translate them into scalable and efficient technical solutions.
5. Ensure data quality and integrity by implementing data validation, cleansing, and transformation processes.
6. Develop and maintain ETL processes for data integration and migration between different data sources and platforms.
7. Implement and enforce data governance and security practices, including access control, encryption, and compliance with regulations.
8. Collaborate with data scientists and analysts to support their data needs and enable advanced analytics and machine learning initiatives.
9. Monitor and troubleshoot data pipelines and systems to identify and resolve performance issues or data inconsistencies.
10. Stay updated with the latest advancements in cloud technologies, data engineering best practices, and emerging trends in the industry.

Requirements:

1. Bachelor's or Master's degree in Computer Science, Information Systems, or a related field.
2. Minimum of 4 years of experience as a Data Engineer, with a focus on AWS, Azure, and Snowflake.
3. Strong proficiency in data modelling, ETL development, and data integration.
4. Expertise in cloud platforms such as AWS and Azure, including hands-on experience with data storage and processing services.
5. In-depth knowledge of Snowflake, including schema design, SQL optimization, and performance tuning.
6. Experience with scripting languages such as Python or Java for data manipulation and automation tasks.
7. Familiarity with data governance principles and security best practices.
8. Strong problem-solving skills and ability to work independently in a fast-paced environment.
9. Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and stakeholders.
10. Immediate joiner or notice period less than 15 days preferred.

If you possess the required skills and are passionate about leveraging AWS, Azure, and Snowflake to build scalable data solutions, we invite you to apply. Please submit your resume and a cover letter highlighting your relevant experience and achievements in the AWS, Azure, and Snowflake domains.

We are seeking a skilled and experienced React Native Developer to join our dynamic development team. As a React Native Developer, you will be responsible for designing, developing, and maintaining high-quality mobile applications using the React Native framework. You will collaborate closely with cross-functional teams, including product managers, designers, and backend developers, to create innovative and user-friendly mobile solutions.

Role: Content Writer

Job Summary :

We are seeking a talented and creative Content Writer to join our team. As a Content Writer, you will be responsible for creating high-quality, engaging, and informative content for our website, blog, social media channels, and other marketing materials.

Responsibilities:

• Develop and write compelling content that is in line with our brand and target audience.
• Research and analyze industry trends, competitors, and keywords to optimize content for search engines.
• Work collaboratively with cross-functional teams to develop content strategies and plans.
• Produce high-quality written content for various channels including blogs, social media, email campaigns, and other marketing materials.
• Ensure all content is grammatically correct, error-free, and consistent with our brand style guide.
• Edit and proofread content written by other team members, ensuring accuracy and consistency.
• Stay up-to-date with industry trends and best practices in content writing and apply them to improve our content strategy.                                                                                                        

Qualifications:

• Bachelor's degree in English, Communications, Marketing, or related field.
• Minimum of 2 years of experience in SaaS based content writing for digital media.
• Exceptional writing, editing, and proofreading skills with a keen attention to detail.
• Strong research and analytical skills.
• Ability to work independently, manage multiple projects simultaneously, and meet deadlines.
• Proficiency in SEO and content marketing best practices.
• Excellent communication and interpersonal skills.
• Experience with CMS platforms, such as WordPress, and social media management tools.

If you are a creative thinker who is passionate about writing engaging and informative content, we would love to hear from you.

Introduction

Ever wondered what it would be like to be a part of the core team of Airbnb or Netflix when they were just starting out? Here’s your chance to try that path with Ohana!

We are looking for a founding engineer to join our team.

Who we are

Ohana is an E-learning platform for holistic learning. We are an angel-funded early stage startup backed by some of the marquee angel investors from India and Singapore. Our investors include Vivek HR (co-founder and CEO, Bounce), Tanushree Gupta (co-founder and CEO, Doubtnut), Jagmal Singh (CTO, Janio Asia) to name a few!

Check us out at https://ohana.academy!

Our Product

“Creativity is as important as literacy” - Sir Ken Robinson

With this belief, Ohana is building the world's largest holistic learning academy. Our product offering:

The Classroom: Offering live online classes on arts, crafts, linguistics, yoga, dance and many more subjects
The Playground: Enabling social learning - a community for kids to find peers with similar interests

Our mission

India has 250Mn kids in the K12 segment. However, except the top 0.1%, most parents can’t find high-quality and affordable holistic learning for their kids. Fortunately, 140Mn kids are now connected to the digital world with 4G access. We want to leverage this new connectivity and bridge the gap in children's overall development with Ohana.

Where are we in our journey

Team: We are a team of two co-founders (Saurabh and Suyash), both IIT Delhi alums with over a decade of experience each in leading consumer businesses. We have a total of 15 people team including 4 engineers (currently outsourced)

Customers: Over the last couple of months, we have grown to 5,000+ registered users and aim to reach 10K+ paid users and 1 Mn+ community strength in the next 12 months.

Young, inspired, and focused - We are ready for take-off!

Our Culture

• “Mission-driven” is not a buzzword for us. We care deeply about the impact we want to create on kid’s lives and we want to exemplify the value of “no child left behind”
• Be inclusive - We are creating a product that is accessible and affordable. We want to solve this not just for Bangalore and Mumbai, but for Indore, Jabalpur, Raipur as well
• Not just customer obsessed - we also care about their well-being. We are willing to compromise profits - but will not resort to unethical sales tactics or compromise on product quality
• Our team cares about a strong culture and respects our code of conduct

Why work for us

• We have global ambitions - Holistic education is a $75Bn global market, with India alone contributing more than $10Bn. Apart from salary compensation, you get a piece of the pie (equity) of a potentially billion-dollar organization
• You will have exposure to building large, scalable systems and will be mentored by people who have done the same for millions of users
• You will have exposure to starting up / entrepreneurship (ever feel like you want to build a startup?) owning end to end consumer tech product which impacts the life of thousands of students/parents on daily level

Job Location

We are based out of Bengaluru and work from an office. We encourage working from office, but are completely ok if you would like to work remotely until things return to normal.

Expectations from the role

• You will work closely with the founding team and a small team of engineers, currently outsourced, in a fast-paced environment.
• You will work as a tech lead and will be responsible for architecting the new features as well as improving the existing codebase. You will be expected to have a high degree of ownership and responsibility for deliverables.
• You will wear a product hat as and when required and help in shaping the product.
• You will provide technical mentorship to other engineers in the team and will lead a team of junior engineers.
• You should be able to deal with ambiguity, have strong bias towards action, ability to deep dive whenever required and quickly deliver to unblock the team

Preferred experience and competencies

• You are a software engineer with 4+ years of industry experience.
• Professional experience with at least one web dev framework (ReactJS or Django/Python)
• Professional experience with one or more (SQL or NoSQL) databases.
• A stint in a product company or a startup or any similar faced paced environment is preferable.
• Experience working with cloud infra providers (e.g., AWS, GCP, Azure etc.) is preferable.
• Strong proficiency in REST API

We are a nascent quantitative hedge fund led by an MIT PhD and Math Olympiad medallist, offering opportunities to grow with us as we build out the team. Our fund has  world class investors and big data experts as part of the GP,  top-notch ML experts as advisers to the fund, plus has equity funding to grow the team, license data and scale the data processing.

We are interested in researching and taking in live a variety of quantitative strategies based on historic and live market data, alternative datasets, social media data (both audio and video) and stock fundamental data.

You would join, and, if qualified, lead a growing team of data scientists and researchers, and be responsible for a complete lifecycle of quantitative strategy implementation and trading.

Requirements:

• Atleast 3 years of relevant ML experience
• Graduation date : 2018 and earlier
•   3-5 years of experience in high level Python programming.
• Master Degree (or Phd) in quantitative disciplines such as Statistics, Mathematics, Physics, Computer Science in top universities.
•   Good knowledge of applied and theoretical statistics, linear algebra and machine learning techniques. 
•   Ability to leverage financial and statistical insights to research, explore and harness a large collection of quantitative strategies and financial datasets in order to build strong predictive models.
• Should take ownership for the research, design, development and implementation of the strategy development and effectively communicate with other team mates
•   Prior experience and good knowledge of lifecycle and pitfalls of algorithmic strategy development and modelling. 
•   Good practical knowledge in understanding financial statements, value investing, portfolio and risk management techniques.
•   A proven ability to lead and drive innovation to solve challenges and road blocks in project completion.
• A valid Github profile with some activity in it

Bonus to have:

•   Experience in storing and retrieving data from large and complex time series databases
•   Very good practical knowledge on time-series modelling and forecasting (ARIMA, ARCH and Stochastic modelling)
•   Prior experience in optimizing and back testing quantitative strategies, doing return and risk attribution, feature/factor evaluation. 
•   Knowledge of AWS/Cloud ecosystem is an added plus (EC2s, Lambda, EKS, Sagemaker etc.) 
•   Knowledge of REST APIs and data extracting and cleaning techniques 
•   Good to have experience in Pyspark or any other big data programming/parallel computing
•   Familiarity with derivatives, knowledge in multiple asset classes along with Equities.
•   Any progress towards CFA or FRM is a bonus
• Average tenure of atleast 1.5 years in a company