Technical Support
2 - 5 yrs
₹3L - ₹5L / yr
Remote, Valsad
Skills
Technical support
Customer Support
Customer Service
- Address and resolve applications issues, provide updates and perform root cause analysis.
- Plan, execute and implement applications and configuration change procedures.
- Supervise all alerts related to application and system procedures and provide services proactively.
- Maintain good professional relationships with counterparts of development, Platformsupportand channel partners
- Gain and maintain expertise in flow of application process and systems related to domain
- Flexibility - responsibilities may require occasional evening and weekend work.
- Coordinate across teams and resolve all complex application and system issues ranging in complexity (Low to Critical).
- Coordinate with departments and QA departments and administer code migrations in various environments and production outputs.
- Manage all production systems and recommend ways to optimize performance and provide solution to problems and prepare reports for all problems.
- Follow standards and best practices bring operational efficiencies, stability and availability of the system.
- Comprehend various metrics on operational dashboards and reports and take corrective actions
- Manage all development system and recommend ways to optimize performance and provide solutions to problems and prepare reports for all problems.
- Assisting with systems integration
- Issue management and problem management - ensuring comprehensive database of queries and resolutions is kept up to date
The Real fit candidate for this position
is an energetic, self-motivated individual focused on solving customer problems. He shall be a responsive team player who can proactively contribute to building technical strategies for operations, applications and systems by promoting an understanding of the technology and business roadmap. He /she is someone who thrives in a fun, fast-paced, dynamic, startup-like environment with following key skills
- Exceptional verbal and written communication skills
- Listening ability and patience
- Critical thinking, complex problem solve and Troubleshoot
- Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation, and
- Able to work independently or as part of a team.
- Ability to explain complex ideas to those with limited IT and systems knowledge.
- Demonstrate ability to independently learn technologies and process through continuous learning.
- Ability to work as part of a cross-cultural team including flexibility tosupportmultiple locations when necessary.
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About Uffizio India Software Consultants Pvt Ltd
Founded :
2000
Type :
Product
Size :
100-500
Stage :
Profitable
About
Uffizio revolutionizes fleet management with innovative GPS tracking solutions and IoT products, including Trakzee, TaskEye, SmartBus, and more, for businesses worldwide.
Read more
Connect with the team
Company social profiles
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Bengaluru (Bangalore)
3 - 8 yrs
₹15L - ₹30L / yr
JavaJ2EE
Spring BootHibernate (Java)
Role
Backend SDE II
Responsibilities
- Software Engineering
- Design and develop highly scalable, available, reliable, secure and fault tolerant
systems with minimal guidance for a market leader in the logistics industry
- Partner with team members on functional and nonfunctional requirements and
spread design philosophy, goals and improve the code quality across the team
- Research new technologies and tools that enable building the next generation of
our services
- Provide technology leadership to the team and foster engineering excellence
- Product Delivery
- Partner with product managers to define and execute on the feature roadmap
- Translate business requirements into scalable and extensible design
- Coordinate with various cross functional teams on planning and execution
- Maintaining automated build / test / deployment environments
Qualifications
- Software Engineering
- Should have at least 3 years of hands on experience in designing, developing,
testing and deploying applications on Java, Ruby, Kotlin, Python, Node or Go for
large scale applications
- Deep knowledge of one of the programming language they have experience in
- Proficient in OOP and Design Patterns, experience with functional programming
would be a plus
- Data modelling experience in Relational Databases
- Ability to design and implement low latency RESTful services
- Product Delivery
- Ability to scope, review and refine user stories for technical completeness and to
alleviate dependency risks.
- Well versed in working with agile methodologies which includes phases such as
design, development, code review, testing and release management
- Ability to have worked in a CI/CD environment, with hands on experience with Git
or any similar source code management tools
- Product Maintenance
- Experience troubleshooting server performance issues such as memory tuning,
GC tuning, resource leaks etc
- Continuously refactor applications to ensure high quality design
Technologies Used
Below are few of the technologies that we work on:
Type Technology
Web Application Framework Ruby on Rails, Ktor, AWS Lambda
Languages Ruby, Java, Kotlin, Javascript, Python
Datastores PostgreSQL, Aerospike, Redis, Amazon Redshift, DynamoDb
Communication HTTP, Amazon SQS, Sidekiq, Amazon SNS
Server Management Amazon ECS, Docker
Product Overview
● You will be contributing to products concerning both customers and partner drivers.
● Product sectors include:
○ Growth: You’ll build tools to help boost user growth on the platform including our
industry best driver on-boarding, training and certification system, referral
system, and lead management models.
○ Lifecycle Management: Build tools to help users engage with the platform
better, which includes rewards and recognition module, subscription service,
account management tools, partner and customer wallets and payout modules,
and churn detection systems among others.
○ Transaction Experience: You’ll help deliver the most delightful booking
experience to our customers and drivers. As part of this team, you’ll be
responsible for our core booking system, pricing and payment systems, location
tracking and filtering services, fraud prevention systems, and in-app ticketing and
support among others.
○ Fulfilment: As part of the fulfilment team, you’ll work on systems which ensure
high degree of ride fulfilment on the platform. Tools including allocation
methodologies and system, dynamic pricing, dynamic partner routing, and
partner re-activation tools among others.
○ Enterprise Solutions: You’ll help Porter’s enterprise customers achieve delivery
excellence. You’ll build tools for contract management, fleet management, fleet
and route optimisation tools, alerting and monitoring tools, and analytics suite
among others.
Backend SDE II
Responsibilities
- Software Engineering
- Design and develop highly scalable, available, reliable, secure and fault tolerant
systems with minimal guidance for a market leader in the logistics industry
- Partner with team members on functional and nonfunctional requirements and
spread design philosophy, goals and improve the code quality across the team
- Research new technologies and tools that enable building the next generation of
our services
- Provide technology leadership to the team and foster engineering excellence
- Product Delivery
- Partner with product managers to define and execute on the feature roadmap
- Translate business requirements into scalable and extensible design
- Coordinate with various cross functional teams on planning and execution
- Maintaining automated build / test / deployment environments
Qualifications
- Software Engineering
- Should have at least 3 years of hands on experience in designing, developing,
testing and deploying applications on Java, Ruby, Kotlin, Python, Node or Go for
large scale applications
- Deep knowledge of one of the programming language they have experience in
- Proficient in OOP and Design Patterns, experience with functional programming
would be a plus
- Data modelling experience in Relational Databases
- Ability to design and implement low latency RESTful services
- Product Delivery
- Ability to scope, review and refine user stories for technical completeness and to
alleviate dependency risks.
- Well versed in working with agile methodologies which includes phases such as
design, development, code review, testing and release management
- Ability to have worked in a CI/CD environment, with hands on experience with Git
or any similar source code management tools
- Product Maintenance
- Experience troubleshooting server performance issues such as memory tuning,
GC tuning, resource leaks etc
- Continuously refactor applications to ensure high quality design
Technologies Used
Below are few of the technologies that we work on:
Type Technology
Web Application Framework Ruby on Rails, Ktor, AWS Lambda
Languages Ruby, Java, Kotlin, Javascript, Python
Datastores PostgreSQL, Aerospike, Redis, Amazon Redshift, DynamoDb
Communication HTTP, Amazon SQS, Sidekiq, Amazon SNS
Server Management Amazon ECS, Docker
Product Overview
● You will be contributing to products concerning both customers and partner drivers.
● Product sectors include:
○ Growth: You’ll build tools to help boost user growth on the platform including our
industry best driver on-boarding, training and certification system, referral
system, and lead management models.
○ Lifecycle Management: Build tools to help users engage with the platform
better, which includes rewards and recognition module, subscription service,
account management tools, partner and customer wallets and payout modules,
and churn detection systems among others.
○ Transaction Experience: You’ll help deliver the most delightful booking
experience to our customers and drivers. As part of this team, you’ll be
responsible for our core booking system, pricing and payment systems, location
tracking and filtering services, fraud prevention systems, and in-app ticketing and
support among others.
○ Fulfilment: As part of the fulfilment team, you’ll work on systems which ensure
high degree of ride fulfilment on the platform. Tools including allocation
methodologies and system, dynamic pricing, dynamic partner routing, and
partner re-activation tools among others.
○ Enterprise Solutions: You’ll help Porter’s enterprise customers achieve delivery
excellence. You’ll build tools for contract management, fleet management, fleet
and route optimisation tools, alerting and monitoring tools, and analytics suite
among others.
Read more
Bengaluru (Bangalore)
3 - 9 yrs
₹13L - ₹22L / yr
HTML/CSS
Javascript
Angular (2+)
AngularJS (1.x)ASP.NET
+6 more
Looking for a .Net Core Engineer | Bangalore to join a team of rockstar developers. The candidate should have a minimum of 2+ yrs. of experience in .Net Core.There are multiple openings. If you're looking for career growth & a chance to work with the top 0.1% of developers in the industry, this one is for you! You will report into IIT'ans/BITS grads with 10+ years of development experience + work with F500 companies (our customers).Company Background - CodeVyasa is a Software Product-Engineering and Development company that helps Early-stage & Mid-Market Product companies with IT Consulting, App Development, and On-demand Tech Resources. Our Journey over the last 3 years has been nothing short of a roller-coaster. Along our way, we've won some of the most prestigious awards while driving immense value to our customers & employees. Here's the link to our website (codevyasa.com). To give you a sense of our growth rate, we've added 70+ employees in the last 6 weeks itself and expect another 125+ by the end of Q1 2024
Requirements:
1)Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
2)Minimum of 2 years of experience as a .Net Developer
3)Proficiency in MVC Framework, WEBAPI, Webform, C#,sql queries
4) Aptitude for learning new technologies quickly.
5)Good problem-solving and analytical skills
.What We Offer:
1)Glassdoor rating of 4.8, indicating high employee satisfaction.
2) Free healthcare benefits.
3)Strong focus on upskilling and professional development opportunities.
4)Diverse and inclusive work environment.
5)Competitive compensation and benefits package.
6)Emphasis on maintaining a healthy work-life balance.
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Bengaluru (Bangalore), Mumbai, Delhi, Gurugram, Noida
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₹10L - ₹15L / yr
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MongoDB +4 more
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- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
- Expertise in backend programming with Node.js and MongoDB.
- Experience with React.js and redux.
- Material UI and 3rd party libraries.
- Experience with clean code writing practices like avoiding callback hell like promises, async.
- Thorough understanding of Node.js and its core principles.
- Experience with popular React.js workflows (such as Flux or Redux).
- Familiarity with newer specifications of ECMAScript.
- Experience with data structure libraries (e.g., Immutable.js).
- Familiarity with RESTful APIs.
- Knowledge of modern authorization mechanisms, such as JSON Web Token.
- Familiarity with modern front-end builds pipelines and tools.
- A knack for benchmarking and optimization.
- Familiarity with code versioning tools (such as Git, SVN, and Mercurial).
Responsibilities:
- Build Node.js APIs using microservices.
- Rewriting backend code with microservices architecture & Unit tests.
- Developing new user-facing features using React.js.
- Building reusable components and front-end libraries for future use.
- Translating designs and wireframes into high-quality code.
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
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Chennai, Bengaluru (Bangalore), Mumbai
1 - 2.5 yrs
₹1L - ₹3L / yr
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KotlinJavaandroid native
Experience: 1 – 2.5 years
Job Location: Chennai, Bangalore & Mumbai
Roles & Responsibilities:
- Proven working experience in Android Native development
- Excellent coding skills in Java or Kotlin or both.
- Should have knowledge in SQL and SQLite Database.
- Strong knowledge in User Interface designing using latest frameworks.
- Strong knowledge of Android UI design principles, patterns, and best practices.
- Improving Application performance.
- Enterprise application development experience
- Ability to understand business requirements and translate them into technical requirements.
- Experience with third-party libraries and APIs
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
Educational Requirements:
BE/B. Tech, BBA, MBA
General Knowledge, Skills & Abilities:
- Ability to work in a fast-paced environment, on multiple projects concurrently.
- Track record of timelines, milestones and deliverable.
- Ability to interact effectively with executive level clients.
- Excellent oral/written communication skills. Effective analytical, problem-solving. interpersonal and time management skills.
- Ability to mitigate pressure and risk.
Read more
Hyderabad
10 - 12 yrs
₹10L - ₹12L / yr
Performance Testing
HP LoadRunner
NeoLoad
Load Testing
Performance monitoring
+1 more
At Prolifics, we are currently implementing multiple solutions on Tosca Automation and we are looking to hire talented Tosca Architect for our development centre in India. This position would be based out of location and is a permanent position.
If you are looking for a high growth company with rock-solid stability, if you thrive in the energetic atmosphere of high profile projects, we want to talk to you today! Let’s connect and explore possibilities of having you onboard the Prolifics team!
Job Title: Performance Test Manager
Location: Hyderabad
Educational Qualification: B.Tech/BE/M.Tech/MCA/M.Sc
- Good Communications Skills
- Minimum 10 years of experience in Performance testing
- Strong Experience in Load Testing
- Experience in Neoload
- Experience in Performance Monitoring tools
- Strong experience in designing load testing strategies and leading the activities from planning, preparation, execution and reporting phases
- Knowledge on Application Performance Monitoring tools Experience in working with middleware protocols like Web services (XML, JSON), MQ and technologies involving microservices architecture.
About us:
Prolifics Corporation Limited is a Global Technology Solutions Provider with presence across North America (USA and Canada), Europe (UK and Germany), Middle East & Asia. In India, we have off shore development centers: 3 in Hyderabad & 1 in Pune. For more than 40 years, Prolifics has transformed enterprises of all sizes including over 100 Fortune 1000 companies by solving their complex IT challenges. Our clients include Fortune 50 and Fortune 100 companies across a broad range of industries including Financial Services, Insurance, Government, Healthcare, Telecommunications, Manufacturing and Retail. We rank consistently in Dream Companies to Work For and Dream Employer of the Year ranking from World HRD Congress, ranked 7 in 2019. We encourage you to visit us on www.prolifics.com or follow us on Twitter,LinkedIn, Facebook, YouTube and other social media to know more about us.
Read more
Bengaluru (Bangalore)
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₹6L - ₹15.2L / yr
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DevOps
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Skills:Kuberentes,security tool, security processes,devsecops,three tier architecture,deveops,gitops,docker,kustomize,heim,Sast,Dast,splunk,grafana,azure,unix shell,linux shell.
Years: 5-9 Years
Years: 5-9 Years
Job Responsibilities
Primary:
- Responsible for security road map for EPDM application
- Train the CI-CD team on the required technologies security adoptation
- Lead the upskill program within the team
- Support Application architect with right inputs on security processes and tools
- Help setup DevSecOps for EPDM.
- Find Security vulnerability in development process and sealed secretes
- Support in defining the Three-tier architecture.
Secondary:
- Coordination with different IT stakeholders as and when needed
- Suggestion and Implementation of further tool chains towards DevOps and GitOps
- Responsible to train the peer colleagues
Skills:
Mandatory skill:
- Expert knowledge of container solutions. Must have >3 years of experience working with networking & debugging within Docker and Kubernetes.
- Hands-on experience with Kubernetes workload deployments using Kustomize & Helm.
- Good understanding of Bitnami, Hashicorp and other secrete management tools
- SAST/DAST integration in CI/CD pipeline - design, implementation Expert knowledge of Source Control Systems, build & integration tools (e.g., GIT, Jenkins & Maven).
- Hands-on experience with designing the CI/CD architecture & building pipelines (on On-prem, Cloud & Hybrid infrastructure services).
- Experience with Security log management tools (e.g. Splunk ELK/EFK stack, Azure monitor or similar).
- Experience with monitoring tools like Prometheus-Grafana & Dynatrace.
- Experience with Infrastructure as a Service / Cloud computing (preferably Azure).
- Expert in writing automation scripts in Yaml, Unix shell, linux shell.
- Pulumi would be added advantage.
Read more
Remote, Mumbai
0 - 1.5 yrs
₹10000 - ₹15000 / mo
NodeJS (Node.js)JavascriptMongoDBRejolut is among the fastest-growing and award winning Tech companies working on leading technologies namely Blockchain, Machine Learning & Artificial Intelligence, Complex mobile & Web Apps, IoT, etc.Rejolut is a venture-backed company with clients in over several countries namely Malaysia Airlines,gba global,my-earth,biomes, Dlg-hub,etc.
We are planning to expand our team to explore new opportunities and looking for creative, enthusiastic, and passionate individuals to join our team.
Job Description
We are planning to expand our team to explore new opportunities and looking for creative, enthusiastic, and passionate individuals to join our team.
Job Description
- Engage in Node.js back-end development with MongoDB
- Work on Backend programming
- Work on databases
- Coordinate with front end teams for overall project overview
- Create User stories and UML, documentation of the business goals
Requirements
- Must have knowledge of Node.Js, HTML, CSS
- Knowledge of git and AWS
- Proficient in Data Structures and Algorithms
- Good in Object oriented design
- Ability to work independently and manage the entire backend of all platforms associated with Rejolut
- Exemplary tasks – Explore something new every day!
- Responsibility – Bring in your own ideas and get supported in executing them.
- Fun – Experience a family culture & celebrate with the founders & team.
- Team – Be a part of a high-performance & cultural diverse team
Specifications:
- Freshers can apply
- Students in their last semester or passed out in 2020 can also apply
Details:
- Working days: Monday to Friday
- Timings: 11:00 am to 7:00 pm
- Duration of internship: 6 months/PPO(Performance Basis)
Job Types: Full-time, Internship
Stipend: INR 10,000 -15000 / per month
Please apply only if -
Stipend: INR 10,000 -15000 / per month
Please apply only if -
- You are available for the above said duration.
- You prefer to work in a fast paced environment with growth & learning opportunities
- If you have not applied for an internship before with us.
- have relevant skills and interests
About us:
Rejolut - As a Career Differentiator
- We are a young and dynamic team who are obsessed with solving futuristic and evolutionary business problems at scale with the next generation technology like blockchain, crypto and machine learning. Focuses on empowering people across the globe to be technically efficient, making advancements in technology and providing new capabilities that were previously thought impossible.
- We provide exposure to higher learning opportunities so that you can work on complex and cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, WebAssembly. Strong expertise in blockchain and crypto technology and working with the networks like Hedera Hashgraph, Tezos, BlockApps, Algorand, Cardano.
- We maintain high end transparency with clients and employees as Visibility unlocks Efficiency and trust unlocks Visibility.
- Company is backed by two technology Co-founders, well-versed with consumer applications and their work has been downloaded millions of times and have led teams in leadership positions in companies like Samsung, Purplle, Loyalty Rewardz.
Benefits :
Rejolut - As a Career Differentiator
- We are a young and dynamic team who are obsessed with solving futuristic and evolutionary business problems at scale with the next generation technology like blockchain, crypto and machine learning. Focuses on empowering people across the globe to be technically efficient, making advancements in technology and providing new capabilities that were previously thought impossible.
- We provide exposure to higher learning opportunities so that you can work on complex and cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, WebAssembly. Strong expertise in blockchain and crypto technology and working with the networks like Hedera Hashgraph, Tezos, BlockApps, Algorand, Cardano.
- We maintain high end transparency with clients and employees as Visibility unlocks Efficiency and trust unlocks Visibility.
- Company is backed by two technology Co-founders, well-versed with consumer applications and their work has been downloaded millions of times and have led teams in leadership positions in companies like Samsung, Purplle, Loyalty Rewardz.
Benefits :
- Health Insurance
- Work from Home
- Fast growth and more visibility into the company
- Experience to work on the latest technology
- Competitive Learning Environment with supportive co-workers
- Employee friendly HR Policies
- Paid leaves up to certain limits
- Liberal working atmosphere
- Get mentored by the best in the industry
Read more
Remote, Bengaluru (Bangalore)
1 - 8 yrs
₹9L - ₹16L / yr
Sales
Channel Sales
Business Development
Presales
Telesales
About Tars:
Tars is a Conversational Marketing Platform which enables businesses to increase their conversion rate, generate more qualified leads by using chatbot landing pages and automated customer support. Some of our customers include American Express, Daimler, Vodacom, University of California and they have been using our chatbots for requirements in marketing, customer service, customer onboarding, engagement as well as internal operational aspects.
Till date, our product has enabled over 20,000 creators to build over 35,000 chatbots that have together completed over 50 million conversations.
What's more, we are poised for scale and growth, which is why we need more talent like yourself.
We believe in:
- Building a large profitable business: We envision building a capital-efficient, large, profitable business to achieve our mission. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building Value SaaS.
- Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.
The Opportunity:
Tars is looking to hire an Account Executive to close new sales. In this role, your goal is to help:
- Marketers get better ROI in their campaigns
- Help customer support teams deliver a better experience with automation
You will be handed sales qualified leads that are generated through various inbound & outbound channels, and you will be responsible for handling that relationship until they sign a contract. Once they sign a contract, customer success will take over and help them succeed.
Our ideal candidate is confident, can communicate clearly, and has a passion for sales.
Please be aware that the market you will be selling into in this position currently will be the US. So you are expected to work during US EST hours.
Responsibilities:
- KPIs - Number of new deals closed, $ revenue added, opportunity to closed-won conversion rate.
- Follow a solution selling approach to understand the challenges customer is looking to solve and helping them realise why our product is the solution for them.
- Handle product demos for sales qualified leads - Show them how Tars can solve their challenges and achieve their goals. You’ll also present pricing, according to their requirements.
- Handle all further conversations from product questions to contract negotiations after an opportunity is created to eventually close the deal and handover to customer success team.
- Prioritize and consistently nurture all the leads in your pipeline with high quality followups.
- You will be supported by the rest of the team whenever you need assistance. Eg: if there are deep technical questions, an engineer can join the call with you. If there are questions about the product roadmap, a product manager will join the call. If you need help with negotiating a contract, the CEO will join the call with you.
- Identify insights and pain points from conversations with prospects, and contribute to the product roadmap by providing active feedback to the product team.
Requirements
Skills & Experience:
- Excellent written and verbal business communication skills.
- Experience in SaaS sales, to the US geography is a bonus.
Ability to learn quickly. Eg: learn the product, learn solution selling methodology, etc.
Personality traits:
- Fun & confident personality. Someone who loves to meet new people and build relationships.
- Pays great attention to detail, loves taking notes and maintains discipline with CRM.
- Highly motivated to work at a scaling startup.
What will a typical quarter look like?
- By the beginning of the quarter we’ll come up with the targets for the quarter, in terms of number of new deals closed, and $ revenue added.
- Based on the targets, you will prioritize the right leads to maximize your pipeline and close more revenue.
- You will participate in weekly deal reviews to discuss and get tactical advice to drive closure.
- In the last two weeks of the quarter we’ll start working on goals for the next quarter.
What will make you successful in this role?
- First and foremost, you need to be good at building rapport with prospects. Relationship building is very critical to be successful as a salesperson in this market. They need to first trust you before buying anything from you.
- You need to get really good at solution selling. Our product is not a commodity with simple features. You need to be able to connect the customer’s needs, don the consultant’s hat, and provide the right solution to them. That’s half the sale. You need to develop a good enough understanding of the product and the market to be effective at this.
- You need patience but you need to be proactive in nurturing the prospect to succeed in this role.
- You need to be resilient, be ready to face rejections and still keep going. Without an intrinsic motivation to perform well and constantly improve, this is a hard job. It will take time to succeed.
- You need to be disciplined and good at multi tasking. When you have many leads in your pipeline at any time, prioritization & context switching become critical skills. Otherwise, it’s easy to get overwhelmed.
How will we set you up for success in this role?
- We will provide you with detailed training to give you a head start. We’ll also talk about the competitive landscape, provide you access to hundreds of recorded conversations, and existing marketing materials. Our CRM is a treasure trove :)
- We will provide you an in-depth training into our product along with sandbox access to let you play around. The focus is for you to figure out how each piece helps toward solving the puzzle for customers.
- We’ll walk you through our current sales playbook and sales enablement materials. We’ll also do a deep dive on competitors and handling other objections, along with role plays to get you prepared.
- During the first 4 weeks, you will be invited to shadow plenty of sales calls just to listen in and understand how we go about sales currently. We believe everybody will learn different things from this process but it has worked very effectively in the past.
- We have a weekly 30 min standup for marketing, SDRs, and AEs to sync up along with the CEO. It ensures we are all aligned and understand the priorities. You will have a quarterly 1:1 review with the CEO to discuss your career goals and overall success, apart from regular mentoring.
- We will provide you access to the best SaaS sales resources and add you to a few SaaS sales communities so you can discuss with other people in similar roles - learn and teach at the same time. We’ve found that this is the fastest way to improve your skills.
- Most importantly, we will help you setup a one-on-one casual chat with every member of the Tars team so you get to know everyone well.
Why should you join Tars?
SaaS is set to explode in India and Inside Sales is one of the most critical functions for any growing SaaS company. Over the years we have developed some of the best practices in inside sales. In this role, you will get to learn a lot and become a highly skilled salesperson. At the same time, the team is still small enough for you to change how things are done and have an outsized impact.
Benefits
This is what our team members enjoy the most about Tars:
- Freedom & Responsibility: If you are a person who wants to take up challenging work & push your personal boundaries, then this is the right place for you.
- Great Salary & Equity: For our top performers and leaders, we grant stock options. As Tars continues to grow, you’ll have a real opportunity to create wealth for yourself and your family. We'll ensure you are financially well-off in the end.
- Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with Tars gives you that opportunity to experience it all first hand.
- Remote-work friendly: Allowances to setup workspace at home and recurring allowances to make you happier and more productive.
If all of this sounds exciting to you, join us for an exciting and fulfilling ride at Tars!
Tars is a Conversational Marketing Platform which enables businesses to increase their conversion rate, generate more qualified leads by using chatbot landing pages and automated customer support. Some of our customers include American Express, Daimler, Vodacom, University of California and they have been using our chatbots for requirements in marketing, customer service, customer onboarding, engagement as well as internal operational aspects.
Till date, our product has enabled over 20,000 creators to build over 35,000 chatbots that have together completed over 50 million conversations.
What's more, we are poised for scale and growth, which is why we need more talent like yourself.
We believe in:
- Building a large profitable business: We envision building a capital-efficient, large, profitable business to achieve our mission. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building Value SaaS.
- Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.
The Opportunity:
Tars is looking to hire an Account Executive to close new sales. In this role, your goal is to help:
- Marketers get better ROI in their campaigns
- Help customer support teams deliver a better experience with automation
You will be handed sales qualified leads that are generated through various inbound & outbound channels, and you will be responsible for handling that relationship until they sign a contract. Once they sign a contract, customer success will take over and help them succeed.
Our ideal candidate is confident, can communicate clearly, and has a passion for sales.
Please be aware that the market you will be selling into in this position currently will be the US. So you are expected to work during US EST hours.
Responsibilities:
- KPIs - Number of new deals closed, $ revenue added, opportunity to closed-won conversion rate.
- Follow a solution selling approach to understand the challenges customer is looking to solve and helping them realise why our product is the solution for them.
- Handle product demos for sales qualified leads - Show them how Tars can solve their challenges and achieve their goals. You’ll also present pricing, according to their requirements.
- Handle all further conversations from product questions to contract negotiations after an opportunity is created to eventually close the deal and handover to customer success team.
- Prioritize and consistently nurture all the leads in your pipeline with high quality followups.
- You will be supported by the rest of the team whenever you need assistance. Eg: if there are deep technical questions, an engineer can join the call with you. If there are questions about the product roadmap, a product manager will join the call. If you need help with negotiating a contract, the CEO will join the call with you.
- Identify insights and pain points from conversations with prospects, and contribute to the product roadmap by providing active feedback to the product team.
Requirements
Skills & Experience:
- Excellent written and verbal business communication skills.
- Experience in SaaS sales, to the US geography is a bonus.
Ability to learn quickly. Eg: learn the product, learn solution selling methodology, etc.
Personality traits:
- Fun & confident personality. Someone who loves to meet new people and build relationships.
- Pays great attention to detail, loves taking notes and maintains discipline with CRM.
- Highly motivated to work at a scaling startup.
What will a typical quarter look like?
- By the beginning of the quarter we’ll come up with the targets for the quarter, in terms of number of new deals closed, and $ revenue added.
- Based on the targets, you will prioritize the right leads to maximize your pipeline and close more revenue.
- You will participate in weekly deal reviews to discuss and get tactical advice to drive closure.
- In the last two weeks of the quarter we’ll start working on goals for the next quarter.
What will make you successful in this role?
- First and foremost, you need to be good at building rapport with prospects. Relationship building is very critical to be successful as a salesperson in this market. They need to first trust you before buying anything from you.
- You need to get really good at solution selling. Our product is not a commodity with simple features. You need to be able to connect the customer’s needs, don the consultant’s hat, and provide the right solution to them. That’s half the sale. You need to develop a good enough understanding of the product and the market to be effective at this.
- You need patience but you need to be proactive in nurturing the prospect to succeed in this role.
- You need to be resilient, be ready to face rejections and still keep going. Without an intrinsic motivation to perform well and constantly improve, this is a hard job. It will take time to succeed.
- You need to be disciplined and good at multi tasking. When you have many leads in your pipeline at any time, prioritization & context switching become critical skills. Otherwise, it’s easy to get overwhelmed.
How will we set you up for success in this role?
- We will provide you with detailed training to give you a head start. We’ll also talk about the competitive landscape, provide you access to hundreds of recorded conversations, and existing marketing materials. Our CRM is a treasure trove :)
- We will provide you an in-depth training into our product along with sandbox access to let you play around. The focus is for you to figure out how each piece helps toward solving the puzzle for customers.
- We’ll walk you through our current sales playbook and sales enablement materials. We’ll also do a deep dive on competitors and handling other objections, along with role plays to get you prepared.
- During the first 4 weeks, you will be invited to shadow plenty of sales calls just to listen in and understand how we go about sales currently. We believe everybody will learn different things from this process but it has worked very effectively in the past.
- We have a weekly 30 min standup for marketing, SDRs, and AEs to sync up along with the CEO. It ensures we are all aligned and understand the priorities. You will have a quarterly 1:1 review with the CEO to discuss your career goals and overall success, apart from regular mentoring.
- We will provide you access to the best SaaS sales resources and add you to a few SaaS sales communities so you can discuss with other people in similar roles - learn and teach at the same time. We’ve found that this is the fastest way to improve your skills.
- Most importantly, we will help you setup a one-on-one casual chat with every member of the Tars team so you get to know everyone well.
Why should you join Tars?
SaaS is set to explode in India and Inside Sales is one of the most critical functions for any growing SaaS company. Over the years we have developed some of the best practices in inside sales. In this role, you will get to learn a lot and become a highly skilled salesperson. At the same time, the team is still small enough for you to change how things are done and have an outsized impact.
Benefits
This is what our team members enjoy the most about Tars:
- Freedom & Responsibility: If you are a person who wants to take up challenging work & push your personal boundaries, then this is the right place for you.
- Great Salary & Equity: For our top performers and leaders, we grant stock options. As Tars continues to grow, you’ll have a real opportunity to create wealth for yourself and your family. We'll ensure you are financially well-off in the end.
- Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with Tars gives you that opportunity to experience it all first hand.
- Remote-work friendly: Allowances to setup workspace at home and recurring allowances to make you happier and more productive.
If all of this sounds exciting to you, join us for an exciting and fulfilling ride at Tars!
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Mumbai
1 - 4 yrs
₹2L - ₹3L / yr
Client Servicing
Client Management
Communication Skills
Customer Success
Customer Relationship Management (CRM)
- Coordinate and manage all marketing, advertising and promotional activities of the clients.
- Brief the creative team about the client requirements, and get the job done as per the company’s standard & client’s brief.
- Work on market research to determine market requirements for existing and future prospects/clients.
- Maintain cordial relation with different media individuals
- Meet clients on a regular basis to understand their business and requirement.
- Make sure that the client receives all the material as per the committed timelines. Marketing ideas for general & Social Media Platforms.
- Manage the workflow and come up with solutions to execute jobs as per deadlines.
- Being proactive in suggesting new ideas to clients.
- Reports and Presentations would be needed on a monthly basis.
- Create presentations for a new client pitch or big promotions.
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Bengaluru (Bangalore), NCR (Delhi | Gurgaon | Noida)
3 - 7 yrs
₹20L - ₹30L / yr
Data Science
Machine Learning (ML)
Deep LearningNatural Language Processing (NLP)
JOB DESCRIPTION
We're looking for Head, Machine learning (3+ years experience) for our company - Spotmentor Technologies. Right now our Technology team has 5 members and this is a head team member role and carries significant equity with it. We need someone who can lead the Machine learning function with both vision and hands-on work and is excited to use this area to develop B2B products for enterprise productivity.
RESPONSIBILITIES
• Collaborate with cross-functional team members to develop software libraries, tools, and methodologies as critical components of our computation platforms.
• Also responsible for software profiling, performance tuning and analysis, and other general software engineering tasks.
• Use independent judgment to take existing code, understand its function, and change/enhance as needed.
• Work as a team leader rather than a member.
REQUIREMENTS
• Proficient in Python with sound knowledge in the machine learning libraries namely Scikit-learn, Numpy, Pandas, NLTK etc.
• Experience with Deep Learning tools like TensorFlow, Keras, PyTorch etc and integrating using open source learning platforms is required.
• Prior experience in building a fully functional Machine Learning Algorithm in the text analysis and multi-class classification with promising results.
• Expert data scientist with professionalism in text classification, text analytics, regression and other machine learning algorithms.
• Solid grasp of mathematical principles behind machine learning algorithms.
• Proficient in using version control tools (Git, Mercurial etc).
• Prior experience of using big data technologies like Hadoop, Spark etc.
• Semantic Web experience is a big plus.
• Should be from tier 1 colleges (IIT’s / NIT’s and BITS).
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