Technical Support

Key Responsibilities

Following are the key responsibilities for a Project Manager/Senior Project Manager:

 Should be aware of the latest trends, technologies, and tools available to them to help manage projects effectively.

 Should be able to prioritize tasks, delegate work, and coordinate team members in order to complete projects on time and within budget.

 Must ensure communication between all stakeholders is up-to-date, timely, and accurate.

 Must develop strong relationships with vendors, clients, or other external partners

 Must manage project risks and issues that could arise, and conduct proper risk management practices.

 Should monitor progress throughout the life cycle of the project, provide feedback, and take corrective action where necessary.

 Should work cross-functionally with the larger team to lead individual project teams to solve problems, enhance services, and deliver a top-notch customer experience through program project execution.

1.4. Desired Qualifications

 Bachelor’s degree

 Minimum of 5-years of experience successfully managing projects

 Information technology, software, and/or systems project leadership experience

 Experience with project management practices and tools to create, manage, and track project performance across milestones

 Ability to lead large and diverse teams exercising strong leadership and soft skills

 Outstanding analytical and complex problem-solving skills

 Facilitation skills and team leadership skills

 Experience with client impact analysis; communication positioning, design, and delivery

 Ability to work under pressure; exceptional time management skills

 Excellent client-facing and internal communication skills

 Effective communication skills, both written and verbal

 Outstanding organizational skills including attention to detail and multitasking skills.

 Experienced user of MS Office toolset (Word, Excel, and PowerPoint)

Role - UI Designer

Experience - Min 2 years

Location - Mumbai & Bangalore

About our client :-

Our Client is a brand co-creation platform that transforms powerful ideas into authentic, profitable, and experience-led brands that can define the future of brands in key consumption categories like fashion and lifestyle; food and FMCG, home and decor and beauty and wellness. We are a team of experienced entrepreneurs, marquee investors, and industry professionals who have expertise and experience in building some of the most popular brands in the country. We partner with passionate entrepreneurs to combine our collective learning and experience with data science, digital ethnography, and technology platforms to build brands that connect to the new generation of Indian consumers.

What you’ll be doing :-

• Own the solution design and user experience aspects of any project/product. This includes conducting user research through interviews, observations and other research methods & translating it into insights that are simple, intuitive and result in delightful user experiences.

• Understands product specifications and identifies user touchpoints/ interactions through the various journeys

• Work closely with the product team to translate business requirements into user personas, conceptual diagrams, wireframes, prototypes (paper sketches to high- fidelity), flow diagrams and finally production quality mocks for web, mobile web and apps.

• Create images and videos for our various products selling on multiple e-commerce websites.

• Producing graphic content for landing pages, page layouts, site graphics & static & banners

• Defining standards and guidelines for UI and Usability.

• Will work across different brands from food/fashion/BPC categories.

• Suggest design solutions in the form of sketches, storyboards, wireframes, and paper/interactive prototypes.

What will you bring :-

• You are comfortable working hands-on in a fast-paced start-up environment.

• Must have the ability to work with a sense of urgency and be able to successfully navigate changing priorities

• 2-3 years of experience as a visual designer

• Advanced proficiency in visual design software, such as Adobe Creative Suite's InDesign, Photoshop, and Illustrator or any other relevant tools

• Knowledge of 3D design and animation tools such as 3DS Max, Maya.

Why work with us :-

• You will be part of our founding team and get your hands dirty in the 0-1 stage of building a D2C brand.

• You will work with a solid set of people from diverse backgrounds.

• You will independently lead projects and have ownership of your deliverables.

• You will be pushed out of your comfort zone and watch your learning curve spike

Job description

We are seeking a proactive and enthusiastic Human Resource Intern to support our HR team. This internship offers a great opportunity to gain hands-on experience in end-to-end recruitment, employee engagement, and HR operations. The role involves collaborating with the hiring manager, managing recruitment processes, maintaining employee records, and assisting with company events.

Key Responsibilities:

Recruitment Support: Work closely with the hiring manager to manage the end-to-end recruitment process, including posting job advertisements and screening resumes.

Candidate Communication: Interact with candidates via calls, texts, and emails to ensure a smooth communication process and schedule interviews with shortlisted candidates.

Follow-Ups: Take regular follow-ups with candidates to avoid communication gaps.

Database Management: Assist in maintaining and updating the employee database and compiling employee files as required.

Event Planning: Support the HR team in organizing and planning company events and activities.

HR Operations: Assist in various HR functions as needed, ensuring tasks are completed efficiently.

Required Skills and Qualifications:

Bachelor’s or Master’s degree in Human Resource Management or currently pursuing a degree in HRM or a related field.

Excellent communication skills in English (mandatory).

Basic understanding of HRM concepts and recruitment processes.

Proactive, organized, and able to manage daily tasks effectively.

Comfortable making daily calls and engaging with candidates.

Zycus is looking to hire BE / MBA 2022 – 23 graduates as Product Technical Analyst and is organizing a Walk-In drive on 02nd  September, 2023 at our office in Mumbai, Seepz, Andheri East.

In this role, you will be part of a US Delivery Team and work with our global customers in supporting our AI-driven procurement solution and serve as a subject matter expert on Zycus Procurement Performance and Spend Analytics application.

As a Product Technical Analyst at Zycus, you will:

• Serve as Product Technical Analyst on Zycus Procurement Applications (Source to Pay)
• Work on all aspects of Zycus Support Desk and be the first point of Contact for Customers having queries/ issues related to Zycus products & be available on email/ chat/ call mediums for the Customer concerns
• Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction
•  Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts and suggest new processes
•  Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing
• Evaluate and suggest innovative solutions and workarounds for customer requirements
• Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
• Provide strong technical understanding of Zycus product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer’s business needs.

• Education: MBA/Engineering Graduate (B.E./B.Tech) in Computer Science/ Chemical/Mechanical/Electronics/IT
• Experience Level: 0-1 years
• Strong written and verbal communication skills
• Willingness to work 24*7  shifts .
• Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
• Ability to collaborate with various internal and external stakeholders
• Ability to learn, execute and excel. Multitask and work with priorities

Salary Range: INR 4,50,000 to INR 5,00,000

Walk In Drive Date: 02nd September, 2023

Time: 10:000 AM to 4:00 PM

Venue:

Zycus Infotech Pvt Ltd.

Plot No GJ-07, SEEPZ++, SEEPZ, MIDC, Andheri East, Mumbai MH 400096.

Note:

1. Candidates need to apply for the job online before the Walk-in (https://zycus.skillate.com/jobs/54683)

2. Carry your resume, 1 color passport size photograph and Aadhar Card copy along with the original

3. Our office is in a high-security zone, and you will need a gatepass therefore candidates are requested to reach SEEPZ, Gate no -3 and call our reception for a Gate Pass on this number – Contact detai: (https://zycus.skillate.com/jobs/54683)

Five Reasons Why You Should Join Zycus

1. Industry Recognized Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a  Leader in Procurement Software Suites. Zycus is also recognized as a Customer First Organization by Gartner.  Zycus's Procure to Pay Suite Scores 4.5 out of 5 ratings in Gartner Peer Insights for Procure-to-Pay Suites.

2. Pioneer in Cognitive Procurement: Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises

3. Fast Growing: Growing Region at the rate of 30% Y-o-Y

4. Global Enterprise Customers: Work with Large Enterprise Customers globally to drive Complex Global Implementation on the value framework of Zycus

5. AI Product Suite: Steer next gen cognitive product suite offering

Zycus is a pioneer in Cognitive Procurement software and has been a  trusted partner of choice for large global enterprises for two decades.  Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P  software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker  and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.

Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high  adoption and value across the organization.

Start your #CognitiveProcurement journey with us, as you are #MeantforMore

Our client is re-imagining skill-based education building the future of higher education. The platform educates young talent from remote India (tier - 2/3 cities/towns) on job-relevant skills and connects skilled graduates to jobs. With more than 200000+ users currently on the platform, it is growing exponentially. We are looking for the missionary talent to join us in the journey to transform higher education and build the university of the future.

• Experience required:
•  Experience in Salesforce Implementation and Enhancements life cycle.
•  Designing and implementing Custom Business Process via Apex and Lightning Technology.
•  Strong knowledge/exposure to all major Salesforce products with hands on experience on core platform.
•  Work closely with clients’ operations and product managers on business requirements analysis, design and
• implementation.
•  Knowledge / Experience in Enterprise Solution and Architecture Design.
•  Knowledge / Experience in Design and build - clean, high performing (i.e., user-oriented, fast, efficient,
• extensible, scalable) Salesforce and Salesforce-integrated applications following best practices and using the
• latest technologies.
•  Implementing Lightning Components, Apex Controllers, Visual Force Pages, Visual Force Components, Batch
• Apex, Schedulers and Apex Triggers.
•  Having Experience in integrating salesforce with external application using third party tools via SOAP and
• REST API Integration.
•  Knowledge/Experience in Release Management with multiple phases.
•  Knowledge/ Experience of Production Deployment Best Practices.
•  Analyze and review business, functional, and technical requirements as per the role.
•  Build web and mobile interfaces on the Force.com platform using Visualforce, Apex, and other available
• tools.
•  Keep up to date with the latest plans, developments, and changes in the salesforce platform.
•  Document and develop code according to specifications and standards.
•  Prepare test data and plan and conduct basic unit or module testing.