- Address and resolve applications issues, provide updates and perform root cause analysis.
- Plan, execute and implement applications and configuration change procedures.
- Supervise all alerts related to application and system procedures and provide services proactively.
- Maintain good professional relationships with counterparts of development, Platformsupportand channel partners
- Gain and maintain expertise in flow of application process and systems related to domain
- Flexibility - responsibilities may require occasional evening and weekend work.
- Coordinate across teams and resolve all complex application and system issues ranging in complexity (Low to Critical).
- Coordinate with departments and QA departments and administer code migrations in various environments and production outputs.
- Manage all production systems and recommend ways to optimize performance and provide solution to problems and prepare reports for all problems.
- Follow standards and best practices bring operational efficiencies, stability and availability of the system.
- Comprehend various metrics on operational dashboards and reports and take corrective actions
- Manage all development system and recommend ways to optimize performance and provide solutions to problems and prepare reports for all problems.
- Assisting with systems integration
- Issue management and problem management - ensuring comprehensive database of queries and resolutions is kept up to date
The Real fit candidate for this position
is an energetic, self-motivated individual focused on solving customer problems. He shall be a responsive team player who can proactively contribute to building technical strategies for operations, applications and systems by promoting an understanding of the technology and business roadmap. He /she is someone who thrives in a fun, fast-paced, dynamic, startup-like environment with following key skills
- Exceptional verbal and written communication skills
- Listening ability and patience
- Critical thinking, complex problem solve and Troubleshoot
- Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation, and
- Able to work independently or as part of a team.
- Ability to explain complex ideas to those with limited IT and systems knowledge.
- Demonstrate ability to independently learn technologies and process through continuous learning.
- Ability to work as part of a cross-cultural team including flexibility tosupportmultiple locations when necessary.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Uffizio India Software Consultants Pvt Ltd
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Python
DjangoAbout TBM Technologies Pvt Ltd
Established in 2006, we are a research-driven 'machine-to-next' technology company. In 2018, we were recognized as the 'Telecom Technology Company of the Year - India'. We were named 'Most Innovative Software Development Company - India in 2017' and 'Best Telecom Software Company - India'. Other awards include being named among the '20 Most Promising Software Development Companies' and recognition by GSMA at the Mobile World Congress 2011. Our smart solutions enhance lifestyles and save lives, by enabling more effective communications.
With our proprietary software and technologies, we deliver solutions to telecom operators, including Airtel, Dialog Axiata, Verizon Wireless, Vodafone, and Idea. A dedicated research team focuses on next-generation solutions with sensors, smart devices, location 5.0 technology, multi-lingual multi-modal communication, omnichannel delivery platforms, cloud technologies, virtualization, rack servers, mobile phones, analytics, machine learning, and IoT.
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Required Experience: A minimum experience of 1 year of working in Python.
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Full Stack Developer - Averlon