We are looking for a diligent, driven, passionate person for our efforts on engagement and
retention of our schools in a high growth environment. The Director of Customer Engagement
will be responsible for happiness and engagement of schools using the company's app.
The north star metrics for this role are logo and revenue retention.
Your responsibilities will include:
1. CSM Platform (Totango)
• Develop a deep understanding of Totango and build internal training modules
• Own the implementation, updation and maintenance of Totango
• Drive the adoption of Totango and train the School Success team on the same
2. Drive engagement of schools on the company's app
• Map out a school’s journey with the company's app and build, implement and constantly improve
upon engagement playbooks for these stages
• Develop % implement framework for School Success Managers to engage with their
schools
• Work with the content & design teams to generate resources for schools
• Identify at-risk schools and build playbooks to keep them engaged
• Identify mid- to highly engaged schools and build playbooks to increase their
engagement
• Conduct NPS/ surveys/ CSATS and analyse scores to identify gaps
• Build and implement playbooks for the adoption of new features
Is this someone that looks like you?
• Experience working with a CSM (Totango/ Smartkarrot/ Freshworks/ Planhat) is a big plus
• Strong operational experience and ability to build scalable, repeatable processes
• We deeply value building the right culture at the company, and these are a few things that we look
for in each hire - Coach-ability, Curiosity, Ownership, Hustle and Humility
• Excellent written and oral communication skills
• Location: Bangalore, India (until office resumes it’s remote)
Excited about the role?
Here are some more benefits:
1. Exposure to diverse learning opportunities
• Work across different projects & teams to develop skills outside of your core expertise
• Access to a small budget towards learning (e.g. books, online courses, substacks)
2. Industry best leave policy
We trust you fully on your commitment to our mission and your judgement on planning
your time and taking leaves:
• No cap on the number of sick or casual leaves
• Special paid leaves for childbirth, wedding etc.
• And if in any circumstance you feel burnt out - there is a little something for this too!
3. Flexible working hours
• Block “no-meeting hours” to enable uninterrupted focused work
• Saturdays are flexible non-working days - dedicate these as you like
4. No bell curve performance evaluations
5. And yes, a super fun and smart group of folks to collaborate and grow with.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job description
Key Responsibilities:
- Develop comprehensive test plans and strategies tailored to the application’s features and use cases.
- Design, write, and maintain detailed test scenarios, test cases, and test scripts to validate application functionality & performance.
- Execute manual and automated tests, ensuring application quality and adherence to specifications.
- Collaborate closely with developers, product managers, and stakeholders to identify and resolve issues efficiently.
- Provide accurate testing timelines and ensure deliverables are met within the defined schedules.
- Lead end-to-end testing efforts, including integration, regression, performance, and user acceptance testing.
- Implement and oversee defect management processes, tracking bugs from identification through resolution.
- Continuously improve QA processes and methodologies to align with industry best practices.
- Mentor and guide junior QA team members to enhance team capabilities.
- Keep the top management informed on the key metrics along with status updates on the test results and application quality.
Required Skills:
- Extensive experience in test planning, scenario creation, and execution for web and mobile applications.
- Solid understanding of the travel domain—including accommodations, transportation, activities, and booking systems.
- Proficiency in testing tools such as Selenium, JIRA, Mantis, or equivalent.
- Familiarity with API testing tools (Postman, SoapUI) and database testing using SQL.
- Basic knowledge of AI/ML applications and their testing nuances.
- Strong analytical and problem-solving skills, with a keen attention to detail.
- Excellent communication skills for coordinating with cross-functional teams and presenting QA findings to stakeholders.
Review, update and maintain the company's SOPs along with ensuring proper documentation.
Help with employee engagement activities.
Assist the HR team in facilitating internal branding.
HTML/CSS
Javascript
LaravelCompany profile.
Actuate Microlearning is a thirteen-year-old HR-Tech and Learning solution, operating in the B2B space, providing the following solutions to our clients:
- eLearning (off-the-shelf and custom)
- Gamified learning
- Learning Management Systems (under the brand name CalyxLMS)
- 360-degree surveys (under the brand name Calyx360)
- Standalone and blended-format instructor-led trainings (under the brand name CitrusLearning Systems)
Our client list includes top brands in across industry verticals, including the top BFSI, Pharmaceutical, Manufacturing, Logistics, Automotive, Consumer Goods, Consumer Durables, IT, ITES, eCommerce, Retail, Public Sec, Petrochem., Infrastructure, firms
We are a highly ambitious, steadily growing and profitable organization with a focus on employee development and well-being.
Our work culture and employee policies are designed to ensure our employees are happy, productive and growing in skill and character.
Job Summary:
Are you passionate about revolutionizing the HR-Tech and Learning space? Actuate Microlearning, a thirteen-year-old B2B Learning solutions provider, is seeking a talented Full-Stack Developer to join our innovative team. In this role, you will be at the forefront of developing and maintaining our Learning Management System (LMS), implementing robust security measures, and elevating the overall UI/UX.
Key Responsibilities:
- Front-end and Back-end Development: Spearhead the development of both the front-end and back-end of our Learning Management System (LMS), ensuring a cohesive and user-friendly experience.
- Security Implementation: Implement comprehensive security measures to safeguard user data, ensuring the confidentiality and integrity of information within the LMS. (Good to have)
- UI/UX Enhancement: Play a key role in enhancing the User Interface (UI) and User Experience (UX) of the LMS, creating an engaging and intuitive learning environment.
- System Maintenance and Updates: Take charge of maintaining and updating the system to ensure it aligns with industry standards, remains technologically advanced, and meets evolving user expectations.(Good to Have)
Qualifications and Skills:
- Master’s or Bachelor's degree in Computer Science, Computer Engineering, Information technology, Computer Applications or a related field.
- Proficiency in HTML, CSS, JavaScript, and PHP, MySQL databases and optimizing database performance
- Proven 2 plus experience in Full-Stack Development.
- Expertise in front-end and back-end technologies.
- UI/UX design proficiency.
- Continuous learner with the ability to adapt to new technologies.
About Kloud9:
Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.
Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.
At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.
Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.
We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.
What we are looking for:
- Service Manager managing a team providing L1, L2 support for multiple applications
- Should be able to work in China hours as and when required
- 6-7 years of experience in a support role
- 2+ years’ experience in Prior experience in supervisory role
- Manage shift rosters, escalations
- Responsible for standing up and running the support team
- Managing the customer support department’s day-to-day functions.
- Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.
- Assigning tasks to support team members each day that are based on SLAs, technician availability, and the technician’s skills.
- High level knowledge of the Data Engineering space having supported data stores, data pipelines, and downstream reporting applications is desirable
- Periodic reporting to stakeholders
Why Explore a Career at Kloud9:
With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to deliver the best products and solutions to our customers!
Profile: Business Development Executive / Associate Investment Manager / Investment Manager
Offered CTC: Best In the Market + Lucrative Incentives (Any Fresher Grad can apply/ Immediate Joiner would be preferred)
Location: Pune,Baner
Job Responsibilities :
► Call to arrange meetings with potential customers to generate new business
► Evaluate customers' skills, and needs and build productive long-lasting relationships. Negotiate the terms of an agreement and close deals.
► Challenge any objections to get the customer to buy Business/Revenue generation > Meet personal and team sales targets.
► Call to arrange meetings with potential customers to generate new business
► Evaluate customer's skills, and needs and build productive long-lasting relationships
► Negotiate the terms of an agreement and close deals
► Challenge any objections to get the customer to buy Business/Revenue generation
► Meet personal and team sales targets, > Generate or follow through sales leads
► Generate or follow through sales leads
Skills :
► Strong communication, negotiation and interpersonal
►skills Self-motivated and driven.
Desired Candidate Profile.
➤ An emphatic communicator with a pleasant personality.
► Self-driven, well-groomed, results-oriented professional with a positive outlook.
►Structured and process-oriented.
►Zeal for multitasking.
► Comprehensive towards Facts and Figures.
ANY GRAD CAN APPLY/ IMMEDIATE JOINERS WOULD BE PREFERRED
Why Square Yards?
►Multinational company (Global Approach)
►Performance & Salary review.
►Attractive incentives & mobility across regions (global)
► Fast track growth.
►Good Incentives > Fastest Growing Cross Border Real Estate Platform
➤ Diversified role
► Multiple International Scope through Internal Job promotions
Contact Person:
Cindrella Erick
Java
Kotlin
Android Development
FlutterWe are looking for an Android Developer who possesses a passion for pushing mobile technologies to the limits. This Android app developer will work with our team of talented engineers to design and build the next generation of our mobile applications. Android programming works closely with other app development and technical teams.
Responsibilities
- Design and build advanced applications for the Android platform
- Collaborate with cross-functional teams to define, design, and ship new features
- Work with outside data sources and APIs
- Unit-test code for robustness, including edge cases, usability, and general reliability
- Work on bug fixing and improving application performance
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
Greetings from SpringML!!!
SpringML’s mission is to help customers accelerate time to derive insight and make an impact using data. We offer applications and services that solve key business problems for data intensive industries. We have successfully helped over 100 customers with their AI journey, including many of the Fortune 1000. We hold a premier partnership with Google Cloud and a silver partnership with Salesforce.
We are looking for a Salesforce Manager to join our team
Responsibilities:Analyze business requirements, translate those requirements into customized solutions using the Salesforce platformImplement Salesforce solutions that adhere to platform best practices and perform peer code reviews. Typical Salesforce implementations include custom platform development (Apex, Lightning Components, Apps, Mobile, and Custom front ends, etc.), integrations with back office systems (often through the use of middleware tools) and complex data migrationsDesign steps and modules, define timelines, identify and resolve issuesTesting the stability and functionality of the applicationTroubleshooting and fixing bugsDevelop custom components, triggers and pagesMaintaining the security and integrity of the application softwareRequirements:Previous work experience with application and software developmentExperience in developing customer-facing interfacesAdvanced knowledge of Salesforce CRM platformsGood knowledge of Lightning Web Components(LWC)Proficient in MYSQL, Apex, JavaScript, Native, and VisualForceGood communication skillsAbility to solve high-level software and application issuesProject Management skillsPreferred Credentials:Salesforce Platform App Builder CertificationSalesforce Platform Developer I CertificationSalesforce Platform Developer II CertificationSalesforce Administrator Certification
React Native
React.js
Redux/FluxAndroid Development
Data Analytics
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon