We are looking for a diligent, driven, passionate person for our efforts on engagement and
retention of our schools in a high growth environment. The Director of Customer Engagement
will be responsible for happiness and engagement of schools using the company's app.
The north star metrics for this role are logo and revenue retention.
Your responsibilities will include:
1. CSM Platform (Totango)
• Develop a deep understanding of Totango and build internal training modules
• Own the implementation, updation and maintenance of Totango
• Drive the adoption of Totango and train the School Success team on the same
2. Drive engagement of schools on the company's app
• Map out a school’s journey with the company's app and build, implement and constantly improve
upon engagement playbooks for these stages
• Develop % implement framework for School Success Managers to engage with their
schools
• Work with the content & design teams to generate resources for schools
• Identify at-risk schools and build playbooks to keep them engaged
• Identify mid- to highly engaged schools and build playbooks to increase their
engagement
• Conduct NPS/ surveys/ CSATS and analyse scores to identify gaps
• Build and implement playbooks for the adoption of new features
Is this someone that looks like you?
• Experience working with a CSM (Totango/ Smartkarrot/ Freshworks/ Planhat) is a big plus
• Strong operational experience and ability to build scalable, repeatable processes
• We deeply value building the right culture at the company, and these are a few things that we look
for in each hire - Coach-ability, Curiosity, Ownership, Hustle and Humility
• Excellent written and oral communication skills
• Location: Bangalore, India (until office resumes it’s remote)
Excited about the role?
Here are some more benefits:
1. Exposure to diverse learning opportunities
• Work across different projects & teams to develop skills outside of your core expertise
• Access to a small budget towards learning (e.g. books, online courses, substacks)
2. Industry best leave policy
We trust you fully on your commitment to our mission and your judgement on planning
your time and taking leaves:
• No cap on the number of sick or casual leaves
• Special paid leaves for childbirth, wedding etc.
• And if in any circumstance you feel burnt out - there is a little something for this too!
3. Flexible working hours
• Block “no-meeting hours” to enable uninterrupted focused work
• Saturdays are flexible non-working days - dedicate these as you like
4. No bell curve performance evaluations
5. And yes, a super fun and smart group of folks to collaborate and grow with.
Shubham Vishwakarma
Full Stack Developer - Averlon
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DockerKey Focus Areas:-
• Scalable SaaS and distributed systems
• Microservices architecture
• Backend performance and API optimization
• Cloud infrastructure and DevOps
• Multi-tenant platforms
• Reliability, scalability, and engineering governance
Main Responsibilities:-
• Design fault-tolerant backend systems
• Lead architecture decisions and technical planning
• Improve system performance, scalability, and deployment workflows
• Guide senior developers and enforce engineering standards
• Reduce technical debt and solve complex production issues
• Collaborate with DevOps on CI/CD, monitoring, and AWS infrastructure.
• You will work on complex, enterprise-scale systems including large SaaS platforms, distributed backend architectures, pricing intelligence engines, CRM solutions, 3D configuration ecosystems, route optimization modules, payment integrations, high-volume APIs, and modern cloud infrastructure.
• We are not looking for a “people manager who used to code.
Required Skills:-
• Backend: Node.js, TypeScript, REST APIs, event-driven systems
• Frontend Understanding: React.js architecture concepts
• Databases: PostgreSQL, MySQL, Redis, query optimization
• Cloud/DevOps: AWS, Docker, CI/CD, Kubernetes (preferred)
• System Design: Microservices, distributed systems, high-availability SaaS platforms
Preferred Experience:-
• SaaS product companies
• Enterprise CRM systems
• Large-scale production platforms
• Pricing engines, WebGL/3D systems, AI-assisted workflows
• U.S.-based product engineering environments
Experience Needed:-
• 10–15 years in software engineering
• 3+ years in architect/principal engineer/engineering lead roles
• Proven experience building scalable production systems
Ideal Candidate:-
A technically strong, ownership-driven architect who:
• Thinks strategically
• Stays calm under pressure
• Solves complex engineering problems
• Mentors teams effectively
• Builds long-term scalable systems rather than quick fixes
Build a database of customer leads through references, opening stalls in areas where there are higher
number of footfalls – like apartment complexes, shopping areas etc., door to door visits, distribution of
pamphlets etc
Schedule meetings with potential liabilities customers and understand their requirement; thereafter
presenting them with the most suitable products and explaining the features/benefits.
Communicate clearly to customers on the requirements for various types of products & services – for
example, charges for maintaining a locker, minimum balance to be maintained etc.,
Ensure that all customer documents are verified with originals and are handled with care and
confidentiality.
Complete all account opening related processes accurately so that the customer experience is
enhanced and forms the foundation of a long relationship with the bank.
Maintain continuous communication with customers on the status of their account opening process.
Frequently communicate with newly signed up customers and assist them with additional products and
services based on their requirements – for example, relevant loan products, investment products etc.
Build reference network from newly signed up customers for potential leads.
Regularly update Daily Sales Reports and discuss on the plans, action items, progress with the
supervisor.
How to apply: recruit.hrlspl
• Lead the local execution of the marketing campaigns and D2C commerce across all owned, earned and paid channels.
• Shapes the future of D2C marketing and sales, develop a clear strategy for the activation and sales in the market and to plan, implement and optimize all media campaign activities together with the global D2C team and agency partners.
• Responsible for enabling cutting edge, agile and technology enabled
audience based, personalized activation & omni-channel marketing and direct sales & engagement via owned platforms to increase consumer, customer and business impact.
• Drive all marketing campaign activities across all digital channels and all
categories. Lead the execution and constant optimization of D2C digital
marketing activation strategy.
• Drive full P&L responsibility and ensure high repeat values & LTV for
customers.
• Plan sales/events to highlight the offers and new product launches of the
company.
• Coordinate between the Brand & D2C team to maintain the Brand
architecture.
• Responsible for the full funnel flow on the website for customers and ensuring high
CR&AOV.
Required Skills/ Experience
• 6-7 years of relevant experience
• Prior experience in D2C companies or consultancies
• Experience in digital marketing
• Worked on different live projects, web optimization.
- Managing entire sales life cycle: starting from engaging with the large volume of well-qualified leads till the final conversion i.e. enrollment in the assured job opportunity programs.
- Answering potential customer questions, and taking up follow-up and negotiation calls to provide necessary clarifications to close the deal.
- Create new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
- Counseling prospects via call, email or video call.
- Planning for daily, weekly and monthly targets, updating and maintaining MIS reports.
- Responsible for student admission and achieve their targets, close sales and achieve quarterly quotas.
- Bring market & consumer insights to influence product & offering.
Desired Candidate Profile :-
- 1-3 years of experience in Inside sales/tele sales experience in a B2C environment (education industry preferred).
- Exposure to technology skills or willing to learn & understand them.
- Consistent track record of achieving revenue targets (Monthly / Quarterly).
- Telesales experience from EdTech or BFSI with experience working in a target driven environment.
- Excellent written & spoken English and pitching skills.
- Hunger to learn & grow everyday
Skills Required :-
Excellent communication skills
Problem-solving skills
Hunger and hustle
Growth mindset
High learnability
Required Experience and Qualifications :-
Any graduate in any specialization
Performance-based incentives
Food allowance
Paid time off
Schedule:
Day shift
We are looking for a software tester to collaborate with different teams to ensure high quality product deliverables.
Responsibilities:
- Review software requirements
- Prepare/ Review test plans and test cases
- Execute test cases, report issues and share test execution reports
- Write test cases to automate the functional testing
Job Requirements:
- 2+ years of relevant experience
- Experience in any test automation framework
- Experience in any test case management tool
- Ability to work as a functional as well as automation tester
- Ability to communicate with development and business teams
- Have keen eye for detail and be able to see the bigger picture
- Strong team player who can work efficiently in a highly collaborative environment
- Motivated and able to work independently
- Experience in performance testing will be a plus
About Rolling Arrays
Rolling Arrays provides HR Software and HR System Implementation Services (SAP SuccessFactors, Qualtrics, Reimburse, CICO, eFile, eAuthoring) to Clients in Singapore, Malaysia, Australia, UAE, Hong Kong. Rolling Arrays (RA) was featured as Singapore’s Top 75 fastest growing companies by the leading newspaper of Singapore - The Straits Times in 2021 where RA was ranked 48. Rolling Arrays has 2 lines of businesses:
HR System Implementation Services:
Rolling Arrays is regarded as number ONE mid-size firm in the South East Asian Market with a strong track record of 12 Years and more than 200 enterprise level HR Technology Implementation projects till date. The services include –
- SAP SuccessFactors Design Consulting
- SAP SuccessFactors Implementation
- SAP SuccessFactors Change Management
- SAP SuccessFactors Support Services (AMS)
HR Software Products in Rolling Arrays’ portfolio (partner’s products and own products):
- SAP SuccessFactors (World’s leading End to End Cloud HR Software solution)
- Qualtrics (World’s leading Experience Management Software)
- Reimburse (AI Enabled Travel & Expense Management Software for Enterprises)
- CICO (Intelligent Time Capture Machine, a software alternative to Physical Biometric Devices)
- eFile (Digitize and contextualize all employee documents in one place)
- eAuthoring (Author and publish your own learning content to capture tacit knowledge in the organization)
QUALIFICATIONS: B.E./ B.Tech. (Electronics/ Electrical/ Mechatronics/ Mechanical)
EMPLOYMENT: Permanent / Full Time
LOCATION: Ahmedabad
EXPERIENCE: 1 to 3 years within automotive industry / software development.
ROLES AND RESPONSIBILITIES
- Develop, Debug simulink/stateflow models according to functional, technical requirements, MAAB guidelines.
- Derive software requirements from system level requirements and establish bi-directional traceability within the models and generated code.
- Generate Code from developed models, generate test vectors, automate tests and document code reviews, test results.
- Automate the data exchange flow between MATLAB models, excel sheets, code testing using m-scripts.
SKILLS AND EXPERIENCE
- Experience in model based development and testing using Mathwork Tools such as MATLAB/Simulink, Stateflow, autocode generation tools Embedded coder or TargetLink.
- Good understanding of the Automotive software development cycle and tool chains
- Should possess a good understanding of C coding, m-scripting, with good debugging and software testing skills.
- Experience in developing MATLAB/ Simulink models from scratch for automotive applications.
- Should have experience in requirements management, and be able to write test cases from them.
- Experience in MBD testing such as MIL/ SIL/PIL.
- Good communication skills in English and Hindi Language.
- Experience in MATLAB verification and validation toolbox like Simulink Design Verifier, Simulink Test, Simulink Coverage is advantageous.
- Basic understanding of Control System Design and Electric Vehicles is a plus.
Hi
We have an Excellent Job Opening for "Business Analyst Role" with one of the Product Based Organization for Remotly Supporting Mode & for Mumbai Location.
Job Description
Job Responsibilities:
- Passion for converting data to insights, building frameworks for decision making, high attention to details and data fidelity
- Define the business problem and properly structure the solution.
- Build reports, dashboards and metrics to monitor the performance.
- Work with cross functional stakeholders like Product, Tech, Ops, sales etc. to take data driven decisions and help leadership in strategic planning.
- Analyse metrics, key indicators and other available data sources to discover the root causes of process defects.
- Support business development and help to create efficient designs and solution processes.
- Drive business metrics and goals, track and measure activities.
- Determine efficient utilisation of resources
- Ownership of new initiatives.
Requirements:
- B Tech/BE in Computer Science or equivalent from a tier 1 college with 3 to 5 years of experience
- Excellent analytical and problem solving skills.
- Ability to present your beliefs clearly and compellingly, verbally and in written form.
- Proficiency in SQL, R/Python.
- Knowledge of data mining techniques like time series forecasting, regression, classification and clustering techniques is a plus
- Demonstrated ability to work independently in a highly demanding and ambiguous environment.
Please let us know if you are interested in the above opening and if interested please let us know your
Current CTC :
Expected CTC :
Notice Period :
Relevant experience in Python / R Programming :
Relevant experience in SQL:
Relevant experience in Data Mining Technques:
Regards,
Ashwini
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JavaColorTokens - Java Developer
Location: Bangalore
Years of Experience : 4 to 9 years
ColorTokens is a Silicon Valley company located in Santa Clara that is redefining Enterprise and Cloud Security. We are a product company in the Network and Cyber Security space. We are building a product team in India that rivals the best minds in the world and deliver products that are Novel, Refreshing and Insightful (NRI).
It is backed by legendary investors and advisors who have helped structure the IT industry over last 30+ years. ColorTokens core team represents deep industry experience across hardware, software and cloud technologies.
An enterprise class technology takes time bring to market. During this time, we do not want to expose our product and approach to competitors, experts, analysts and the world at large. Our mission is to deliver the next generation Cyber Security platform. Do you want to participate in this paradigm shift?
Who You Are
u Someone with a zeal to contribute to the success of the company as a individual contributor
u Good problem solving skill
u A proactive, self driven individual with a passion for innovation
u A ethical professional with a dedication and determination to make game changing impact on our product
Eligibility Criteria :
u At least 4+ years industry experience in Java
u Good in Data Structures and algorithms
Exposure and flair expected:
u Familiar with various design and architectural patterns
u Knack for writing clean, readable code
u Ability to drive high standards of product quality
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon