We are looking for a diligent, driven, passionate person for our efforts on engagement and
retention of our schools in a high growth environment. The Director of Customer Engagement
will be responsible for happiness and engagement of schools using the company's app.
The north star metrics for this role are logo and revenue retention.
Your responsibilities will include:
1. CSM Platform (Totango)
• Develop a deep understanding of Totango and build internal training modules
• Own the implementation, updation and maintenance of Totango
• Drive the adoption of Totango and train the School Success team on the same
2. Drive engagement of schools on the company's app
• Map out a school’s journey with the company's app and build, implement and constantly improve
upon engagement playbooks for these stages
• Develop % implement framework for School Success Managers to engage with their
schools
• Work with the content & design teams to generate resources for schools
• Identify at-risk schools and build playbooks to keep them engaged
• Identify mid- to highly engaged schools and build playbooks to increase their
engagement
• Conduct NPS/ surveys/ CSATS and analyse scores to identify gaps
• Build and implement playbooks for the adoption of new features
Is this someone that looks like you?
• Experience working with a CSM (Totango/ Smartkarrot/ Freshworks/ Planhat) is a big plus
• Strong operational experience and ability to build scalable, repeatable processes
• We deeply value building the right culture at the company, and these are a few things that we look
for in each hire - Coach-ability, Curiosity, Ownership, Hustle and Humility
• Excellent written and oral communication skills
• Location: Bangalore, India (until office resumes it’s remote)
Excited about the role?
Here are some more benefits:
1. Exposure to diverse learning opportunities
• Work across different projects & teams to develop skills outside of your core expertise
• Access to a small budget towards learning (e.g. books, online courses, substacks)
2. Industry best leave policy
We trust you fully on your commitment to our mission and your judgement on planning
your time and taking leaves:
• No cap on the number of sick or casual leaves
• Special paid leaves for childbirth, wedding etc.
• And if in any circumstance you feel burnt out - there is a little something for this too!
3. Flexible working hours
• Block “no-meeting hours” to enable uninterrupted focused work
• Saturdays are flexible non-working days - dedicate these as you like
4. No bell curve performance evaluations
5. And yes, a super fun and smart group of folks to collaborate and grow with.
Shubham Vishwakarma
Full Stack Developer - Averlon
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work with peers in Product, QA, and other Engineering departments;
coach and mentor team members;
cautiously drive adoption of new technologies and processes;
preserve our engineering values of quality, scalability, and maintainability;
“see around corners” — identify blind spots and prioritize work across teams;
work with international teams to ensure successful product development and delivery; and
own the overall architecture and systems engineering for your products.
Responsibilities;
● Analyze financial data related to loan requests.
● Evaluate loan documents are to ensure accuracy and completeness. ● Perform risk assessments on potential loan recipients based on credit rating, borrowing history, and other specific risk factors.
● Record loan denials and specific basis for declining application.
● Monitor and report noncompliance with loan covenants.
● Maintain client relationships and provide superior customer service.
● Assist with technical underwriting issues and questions.
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PlanetSpark is on a mission to build the next generation of confident speakers and creative writers. We are a global company impacting over 13 countries through live 1:1 personalized classes on Public Speaking and Creative Writing through handpicked top 1% of teachers. Our kids participate in gripping debates, create viral YouTube videos, start their own podcast channels, perform stand-up comedy, write nail-biting mystery stories, and become confident and fearless speakers. PlanetSpark is on its journey to becoming the global leader in the large and untapped communication skills segment. We are Series B funded by some top VCs and are on a 30% month-on-month growth curve. We have our footprint in India, the Middle East, North America, and Australia. Join a passionate team of over 500 young and energetic members and 400+ expert and handpicked teachers on this roller coaster ride to build the most loved brand for kids who will move the world! For more updates, please subscribe to our Instagram handle:
https://www.instagram.com/planetspark/
Roles and Responsibilities:
1. Conduct demo classes as per the PlanetSpark content and methodology
2. Ensure amazing demo experience for the child and parent
3. Conduct regular classes (post enrolment) using in-house curriculum
4. Ensure timely feedback to the child
5. Adhere to the schedule for the demo as well as regular classes
What are the behavioral attributes that we are looking for?
1. Excellent Teaching skills
2. Excellent attention to detail, strong communication skills both written and verbal
3. Ability to build strong relationships with the child/ learner and make the class fun-based learning.
4. Tech savvy
Eligibility Criteria:
1. Excellent Verbal and written communication
2. Willing to work 6 days a week (should be available on Saturdays & Sundays)
3. Willing to invest 3-4 Teaching hours every day
4. At least 1 year of English Teaching experience (Freshers from BA English and MA English are eligible)
5. Should have good Wi-Fi and a Laptop with Webcam
Benefits:
1. Flexible working hours
2. Work from home
3. Exposure to teaching international students
Shifts you can opt for:
- 3pm to 10 pm IST (India kids)
-6pm to 11 pm IST (India kids)
-6pm to 11 pm IST(Europe/UAE kids)
-10 pm to 2 am IST(US/Canada Kids)
-4 am to 8 am IST(US/Canada Kids)
Responsibilities:
-Manage and oversee the day-to-day operations of a WORKIE location or multiple locations.
- Ensure the smooth functioning of facilities, services, and amenities provided to members.
- Handle member inquiries and resolve operational issues promptly.
- Collaborate with the community team to create a positive and productive workspace environment.
- Oversee facility maintenance and coordinate with vendors.
- Assist in budget management and cost control.
- Implement operational policies and procedures.
- Maintain high levels of member satisfaction through exceptional service delivery.
- Support and contribute to community-building efforts within the WORKIE space.
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- ReactJS (v17),Type Script, HTML, CSS
- Organizing and writing modular, well-structured CSS.
- Mastery of turning complex mock-ups into performant components/pages.
- Strong familiarity with Vanilla JS and up to date with the latest TypeScript features.
- Experience with writing scalable and performant code for a high-traffic website.
- Experience and/or knowledge of both Object Oriented Programming and Functional Programming principles.
- Willingness and desire to learn new and legacy frameworks.
- CSS pre-processing via SCSS.
- Experience with JS frameworks such as React, Redux, Backbone, or Marionette.
- Experience with Continuous Integration or Continuous Delivery.
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Objective CProfile - iOS Developer
Exp- 3+ Years
Company Profile:
Saffron Tech Private Limited
Saffron Tech is a result driven digital transformation company in New Jersey (NJ) &
New Delhi. We are known for transforming businesses to digitisation. We are
providing development services and IT solutions to its clients across the globe. Being
in the field of IT for more than 10 years now, the company has successfully executed
over 1500 projects for its clients. Saffron Tech Pvt Ltd is a multi-faceted IT firm
adept at providing Web and Mobile Application Development, IT Offshore Staffing
and Digital Marketing Services.
We are servicing over 500 clients from across the globe. We are a strong 150+
member family at the moment working from state of the art office premises close to
Saket, South Delhi. Our primary operational markets are USA, UK, APAC and
Middle East. To know more about us and our brands please visit
Role Purpose:-
iOS App Design and Development
Detailed Responsibilities description:-
Analysis of requirements and specifications
Understanding of standard specification like Bluetooth® LE and other IoT
standards.
Analysis of project requirements, estimation of effort required for various tasks.
Design, Development, Enhancement and Maintenance of iOS App
Software design including architecture and UI design of iOS App in an Agile
environment.
Development of iOS App in Swift 5 using XCode for iOS platform.
Write code suitable for concurrent execution / multi-threaded environment.
Deep debugging / troubleshooting of iOS Apps both in development and
production environments across Swift.
Profiling and optimization of iOS applications
Use crash logs / analytics to find issue on customers’ device.
Use XCode instruments / other tools to profile software, find bottlenecks.
Optimization of code, use of appropriate data structure and application of proper
algorithms.Must have skills:
Good Team Player having ability to work independently with minimal
supervision.
Hands-on programming knowledge of Swift & Objective-C on iOS platform.
Basic knowledge of Core Bluetooth (BLE)
Working knowledge of Core Data
Extensive experience in using various architectures, frameworks and design
patterns in designing/refactoring highly optimized.
Good knowledge of C, C++ and objective oriented programming.
Hands-on knowledge of source control tools like GIT.
Knowledge of creating frameworks and libraries / SDK on iOS platform.
Experience in debugging and profiling iOS Apps.
Understanding of Apple Coding, UI Design and API Guidelines.
Experience of iOS App submission, distribution and review process.
ONN Bikes is a bunch of extremely energized and determined individuals working towards transforming the way India moves. Our team is passionate about developing long-term solutions that advance ONN Bike's mission of providing access to affordable, connected and sustainable mobility solution for all.
- What we have in common is our restlessness, our impassioned spirits, and the zest to enable mobility as a fundamental right.
The Interesting Challenge -
- Executing operation plans to help shape the strategic direction of the product.
- Contributing to continual improvement through operations.
What you'll offer us -
- Manage operations by taking inputs from the analysis of data.
- Design and create world processes and be action-oriented to implement those.
- Ensure to match supply with demand effectively and efficiently. Your team will be sourcing partners, bikes, stations, and successfully positioning them with our demand users, maximizing partner- user engagement along the way.
What you'll need -
- Graduation with a strong proven track record in Operations and Growth or MBA is preferred.
- Hands-on management of functions that included a combination of the following: operations, business analytics, marketing, customer loyalty and retention and project management.
- Exceptional verbal and written communication skills.
- Willingness to roll up your sleeves and tackle something hands-on; you persevere when others fall away.
- Ability to be on call when the product is busiest (often nights, weekends, and holidays).
What We Offer You -
- Entrepreneurial experience in a fast-paced startup.
- An opportunity to contribute your bit to the society.
- Exposure to the buzzing industries of shared mobility and electric vehicles.
- Personal growth and conducive work environment
- Freedom to choose your work hours
- Energized and always on toes teammates who talk about almost everything under the sun.
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Full Stack Developer - Averlon