
We are looking for a diligent, driven, passionate person for our efforts on engagement and
retention of our schools in a high growth environment. The Director of Customer Engagement
will be responsible for happiness and engagement of schools using the company's app.
The north star metrics for this role are logo and revenue retention.
Your responsibilities will include:
1. CSM Platform (Totango)
• Develop a deep understanding of Totango and build internal training modules
• Own the implementation, updation and maintenance of Totango
• Drive the adoption of Totango and train the School Success team on the same
2. Drive engagement of schools on the company's app
• Map out a school’s journey with the company's app and build, implement and constantly improve
upon engagement playbooks for these stages
• Develop % implement framework for School Success Managers to engage with their
schools
• Work with the content & design teams to generate resources for schools
• Identify at-risk schools and build playbooks to keep them engaged
• Identify mid- to highly engaged schools and build playbooks to increase their
engagement
• Conduct NPS/ surveys/ CSATS and analyse scores to identify gaps
• Build and implement playbooks for the adoption of new features
Is this someone that looks like you?
• Experience working with a CSM (Totango/ Smartkarrot/ Freshworks/ Planhat) is a big plus
• Strong operational experience and ability to build scalable, repeatable processes
• We deeply value building the right culture at the company, and these are a few things that we look
for in each hire - Coach-ability, Curiosity, Ownership, Hustle and Humility
• Excellent written and oral communication skills
• Location: Bangalore, India (until office resumes it’s remote)
Excited about the role?
Here are some more benefits:
1. Exposure to diverse learning opportunities
• Work across different projects & teams to develop skills outside of your core expertise
• Access to a small budget towards learning (e.g. books, online courses, substacks)
2. Industry best leave policy
We trust you fully on your commitment to our mission and your judgement on planning
your time and taking leaves:
• No cap on the number of sick or casual leaves
• Special paid leaves for childbirth, wedding etc.
• And if in any circumstance you feel burnt out - there is a little something for this too!
3. Flexible working hours
• Block “no-meeting hours” to enable uninterrupted focused work
• Saturdays are flexible non-working days - dedicate these as you like
4. No bell curve performance evaluations
5. And yes, a super fun and smart group of folks to collaborate and grow with.

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mail updated resume with current salary-
email: jobs [at] glansolutions[dot]com
satish: 88 O2 74 97 43
Profile: Azure Presales Consultant / Azure Solution Architect
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Requirement : Solution Provider, Technical Documentation, Public Cloud Solution, Client Interaction, Solution Designing, etc.
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Azure Pre-Sales Consultant
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i2k2 Networks is a trusted name in the IT cloud hosting services industry. We help enterprises with cloud migration, cost optimization, support, and fully managed services which helps them to move faster and scale with lower IT costs. i2k2 Networks offers a complete range of cutting-edge solution that drives the Internet-powered business modules. We excel in:
Managed IT Services
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Cloud Solutions
Email Solutions
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www.i2k2.com
Position: Quality and Compliance Specialist
Location: Bangalore Onsite
Employment Type: Full-Time
Openings: 1
Role Summary:
We are seeking a detail-oriented Quality and Compliance Specialist to ensure that all training engagements adhere to internal quality benchmarks and meet client compliance standards. This role plays a critical part in maintaining the integrity, consistency, and excellence of our Learning & Development (L&D) offerings.
Key Responsibilities:
- Define and implement quality metrics for monitoring training delivery effectiveness.
- Conduct audits of pre-training and post-training documentation to ensure accuracy and completeness.
- Review trainer credentials to ensure compliance with internal and client-specific requirements.
- Maintain and update compliance checklists aligned with regulatory or contractual obligations.
- Track participant and client feedback, analyze trends, and flag quality issues for continuous improvement.
- Collaborate with internal teams to implement corrective and preventive actions as needed.
- Assist in aligning processes with ISO, GDPR, or other relevant compliance standards.
Qualifications:
- Minimum 3 years of experience in quality assurance or training compliance roles.
- Strong documentation, analytical, and process management skills.
- Familiarity with quality frameworks and compliance regulations (e.g., ISO standards, GDPR, etc.) is a strong plus.
- Attention to detail and the ability to work with multiple stakeholders across departments.
- Experience in the Learning & Development or EdTech industry is preferred.
Key Skills:
- Quality auditing and metrics tracking
- Compliance management
- Documentation control
- Regulatory awareness (ISO, GDPR, etc.)
- Analytical thinking
- Communication and coordination
- Continuous improvement mindset
Job Description
We are looking for a Software engineer to join our cutting-edge development team as it grows. We want someone who is comfortable asking “why?” The ideal candidate is a divergent thinker who understands industry best practices and has experience with multiple coding languages. They are a team player possessing strong analytical as well as technical skills, and are able to communicate the logic behind technical decisions to non-tech stakeholders. They must be comfortable working in an agile environment and have the ability to “take the wheel” when necessary. They will work with multiple technologies and develop a keen sense of evaluating and using the appropriate technology to derive the best solution.
What you'll do
- Participate in the entire application lifecycle, focusing on coding and debugging
- Write and test code to ensure compatibility and stability: refine and rewrite as necessary
- Troubleshoot and debug applications
- Collaborate with Front-end developers to integrate user-facing elements with server-side logic
- Follow the spec and its requirement and develop the features/project
- Providing written knowledge transfer material as documents
Must have
- 1+ years experience coding in a modern programming language like Java, GoLang, Node JS, Python or RoR
- Solid understanding of data structures and algorithms, good design principles like SOLID
- Problem solving & analytical aptitude
- Excellent verbal and written communication skills
- Experience in source code control with git/svn
- Should be flexible to work on a variety of programming languages like NodeJS, Python, etc. and on XML technologies like XSLT, XML Pipelines, etc
Good to have
- Experience working in the Node JS stack
- Unit testing and automation frameworks
- Experience working in a public cloud environment (AWS preferred)
- Working with distributed microservice architectures
- Agile product development life cycle
Eligibility Criteria
- Bachelor's or master's degree in computer science or related fields from a reputed institution
- Any internship experience is a plus
- Experience: 1-4 years
- Location: Chennai. Work from office (Mon to Fri)
Roles and
Responsibilities
Seeking AWS Cloud Engineer /Data Warehouse Developer for our Data CoE team to
help us in configure and develop new AWS environments for our Enterprise Data Lake,
migrate the on-premise traditional workloads to cloud. Must have a sound
understanding of BI best practices, relational structures, dimensional data modelling,
structured query language (SQL) skills, data warehouse and reporting techniques.
Extensive experience in providing AWS Cloud solutions to various business
use cases.
Creating star schema data models, performing ETLs and validating results with
business representatives
Supporting implemented BI solutions by: monitoring and tuning queries and
data loads, addressing user questions concerning data integrity, monitoring
performance and communicating functional and technical issues.
Job Description: -
This position is responsible for the successful delivery of business intelligence
information to the entire organization and is experienced in BI development and
implementations, data architecture and data warehousing.
Requisite Qualification
Essential
-
AWS Certified Database Specialty or -
AWS Certified Data Analytics
Preferred
Any other Data Engineer Certification
Requisite Experience
Essential 4 -7 yrs of experience
Preferred 2+ yrs of experience in ETL & data pipelines
Skills Required
Special Skills Required
AWS: S3, DMS, Redshift, EC2, VPC, Lambda, Delta Lake, CloudWatch etc.
Bigdata: Databricks, Spark, Glue and Athena
Expertise in Lake Formation, Python programming, Spark, Shell scripting
Minimum Bachelor’s degree with 5+ years of experience in designing, building,
and maintaining AWS data components
3+ years of experience in data component configuration, related roles and
access setup
Expertise in Python programming
Knowledge in all aspects of DevOps (source control, continuous integration,
deployments, etc.)
Comfortable working with DevOps: Jenkins, Bitbucket, CI/CD
Hands on ETL development experience, preferably using or SSIS
SQL Server experience required
Strong analytical skills to solve and model complex business requirements
Sound understanding of BI Best Practices/Methodologies, relational structures,
dimensional data modelling, structured query language (SQL) skills, data
warehouse and reporting techniques
Preferred Skills
Required
Experience working in the SCRUM Environment.
Experience in Administration (Windows/Unix/Network/
plus.
Experience in SQL Server, SSIS, SSAS, SSRS
Comfortable with creating data models and visualization using Power BI
Hands on experience in relational and multi-dimensional data modelling,
including multiple source systems from databases and flat files, and the use of
standard data modelling tools
Ability to collaborate on a team with infrastructure, BI report development and
business analyst resources, and clearly communicate solutions to both
technical and non-technical team members
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- Take on development of key modules in the application
- You will be responsible for day-to-day development tasks across the Software Development Life Cycle assigned to your team.
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Angular :
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- PDF making and email sending using SSR
- Localization and internationalization
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- Controllers
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- Asynchronous programming
- Error handling and logging
- Server side UI table operations - sorting, searching, paging, page sizing
- Entity framework with database first approach, edmx designer
-React JS, Angular JS
SQL Server :
- Tables, views, stored procedures, functions
- Optimizations - keys, indexes, partitions
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HTML/CSS :
- JavaScript/jQuery, CSS 3.0/Less/SCSS,
- Bootstrap
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Job Summary
We are looking for a meticulous Software Development Engineer in Test (SDET) to review and contribute to production software, for someone with advanced programming skills who can create automation tests to augment/assist the manual testing process. As such, the SDET's responsibilities will include both software development and testing tasks, focusing on the testability, robustness, and performance of software.
Essential Duties & Responsibilities
· Understanding the flow of code and how it interacts with different components.
· Understanding project documents, customer demands, and product objectives to create and execute test cases.
· Setting up, maintaining, and performing test automation frameworks on multiple application platforms, such as Mobile, Desktop, and Web, and building test scenarios and acceptance tests.
· Investigating customer problems referred to you by the technical support team, testing bugs, and creating and managing bug reports.
· Handling technical communications and understanding customers' systems.
· Working with deployments teams, resolving level issues for systems, coordinating on product design, and offering inputs on the testability of functional elements and product designs.
· Noting/Communicating all testing actions you have performed in daily and weekly reports.
· Analyzing and disintegrating software systems and coordinating with other teams to enhance the overall design.
· Researching test tools, methodologies, and trends and upgrading existing practices and processes.
· Managing/Owning the final quality on production release.
· Be able to participate as the quality representative on agile development teams with minimal supervision
· Have demonstrated ability to lead testing efforts, able to make their whole team better
· Demonstrate a solid understanding of Greenway’s QA Best Practices and be able to communicate those same practices and principles to QA team members as well as to scrum team members.
Experience
Education
· Bachelor’s degree in Computer Science, Technology or other related field.
· Equivalent work experience may substitute for a degree.
Minimum Qualifications
· Minimum of 2 years of experience with software development applications OR a minimum of 2 years of experience with software testing and quality assurance experience with demonstrated programming knowledge like C# or Java
Skills/Knowledge
· Experience with Jasmine, Karma, Jest, SonarQube is a huge plus
· Demonstrable knowledge of basic programming concepts and patterns
· Hands on experience with Cypress/Protractor/similar tools.
· Hands on strong knowledge of SQL
· Experience in Javascript or Typescript
· Experience in full engineering lifecycle of automation code including code reviews
· Experience in designing, creating, and maintaining automated testing for APIs/Microservices
· Experience in pair programming for unit tests / automation suites
· Experience producing defect reports
· Experience testing interfaces between multiple complex software systems
· Strong communication / organizational skills, analytical ability, and attention to detail required
· Experience working as part of an Agile development team
· Excellent designing and programming skills
· Knowledge of multiple programming languages and process management methodology
· Knowledge of test methodologies and tools
· Exposure to Behavior Driven Development and experience in programming and testing
· The ability to recognize risks and errors in an application
· Excellent verbal and written communication skills
· Solid problem-solving, time management and prioritization skills
· The ability to keep current with the constantly changing technology industry
· A passion for testing, development, and design
· Ability to track issues to a successful resolution
· Ability to adapt in a fast-paced, collaborative and interactive environment in which priorities and deadlines may change
Should have minimum 0 - 12 months of experience in telesales
Regards,
- Solve complex Cloud Infrastructure problems.
- Drive DevOps culture in the organization by working with engineering and product teams.
- Be a trusted technical advisor to developers and help them architect scalable, robust, and highly-available systems.
- Frequently collaborate with developers to help them learn how to run and maintain systems in production.
- Drive a culture of CI/CD. Find bottlenecks in the software delivery pipeline. Fix bottlenecks with developers to help them deliver working software faster. Develop and maintain infrastructure solutions for automation, alerting, monitoring, and agility.
- Evaluate cutting edge technologies and build PoCs, feasibility reports, and implementation strategies.
- Work with engineering teams to identify and remove infrastructure bottlenecks enabling them to move fast. (In simple words you'll be a bridge between tech, operations & product)
Skills required:
Must have:
- Deep understanding of open source DevOps tools.
- Scripting experience in one or more among Python, Shell, Go, etc.
- Strong experience with AWS (EC2, S3, VPC, Security, Lambda, Cloud Formation, SQS, etc)
- Knowledge of distributed system deployment.
- Deployed and Orchestrated applications with Kubernetes.
- Implemented CI/CD for multiple applications.
- Setup monitoring and alert systems for services using ELK stack or similar.
- Knowledge of Ansible, Jenkins, Nginx.
- Worked with Queue based systems.
- Implemented batch jobs and automated recurring tasks.
- Implemented caching infrastructure and policies.
- Implemented central logging.
Good to have:
- Experience dealing with PI information security.
- Experience conducting internal Audits and assisting External Audits.
- Experience implementing solutions on-premise.
- Experience with blockchain.
- Experience with Private Cloud setup.
Required Experience:
- B.Tech. / B.E. degree in Computer Science or equivalent software engineering degree/experience.
- You need to have 2-4 years of DevOps & Automation experience.
- Need to have a deep understanding of AWS.
- Need to be an expert with Git or similar version control systems.
- Deep understanding of at least one open-source distributed systems (Kafka, Redis, etc)
- Ownership attitude is a must.
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn’t mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each and every day. Whether you’d like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.
- Health Memberships
- Sports Subscriptions
- Entertainment Subscriptions
- Key Conferences and Event Passes
- Learning Stipend
- Team Lunches and Parties
- Travel Reimbursements
- ESOPs
Thats what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!









