Director of Customer Engagement

Position Responsibilities:

Deltek is seeking a skilled specialized Automation Engineer with expertise in testing and test automation of AI-powered workflows and intelligent features across ERP product lines. This role blends traditional ERP quality engineering with next-gen AI validation, ensuring that embedded AI capabilities are accurate, safe, compliant, explainable, and scalable.

The ideal candidate needs strong ERP domain knowledge, hands-on automation expertise, and understands how to evaluate LLM-driven responses, predictive analytics, recommendations, and AI decision support outputs. This role requires a detail-oriented individual who can work collaboratively with cross-functional teams to ensure the delivery of high-quality ERP solutions.

Responsibilities

• Develop end-to-end test strategy for AI features across ERP modules such as Finance, Supply Chain, Projects, HR, and Payroll
• Execute functional, regression, scenario-based, and exploratory testing for AI-enhanced workflows
• Validate AI/ML outputs including:
• Prediction accuracy & scoring
• Recommendation relevance
• Natural-language responses
• Behavior consistency across edge cases
• Create and maintain automation suites for UI/API and AI validations
• Design AI safety test cases → hallucination detection, bias testing, ethical and compliance alignment
• Collaborate with Product Managers, AI/ML engineers, SMEs, and Developers to define release quality gates
• Ensure test coverage of data pipelines: input validation, data sampling, transformations, and output visualizations
• Contribute to performance, scalability & data-drift testing of AI features in ERP contexts
• Maintain test documentation — test plans, test cases, defect logs, and sprint reports
• Drive automation adoption in CI/CD pipelines for AI-enabled releases
• Provide mentorship to senior engineers and teams, guiding best practices and fostering professional development.

Qualifications & Experience:

• BS/MS degree in Computer Science or a related field.
• 6+ years of proven experience in automation testing, with at least 2+ years working with AI or ML-based systems
• Proven track record of designing and implementing AI Based automation solutions.
• Expertise in multiple automation tools and frameworks, with a deep understanding of the latest technologies.
• Experience in developing and refining overall strategies for API testing.
• Proficiency in using version control systems like Git for managing code.
• Experience with cloud-based ERP solutions.
• Experience with performance and security testing.
• Strong debugging and analytical skills

Good-to-Have Skills

• Understanding of LLM fine-tuning, vector databases, RAG pipelines, embeddings
• Familiarity with data privacy & compliance frameworks
• Experience with security testing for AI systems
• Exposure to AIOps or self-healing automation frameworks

Technical Qualifications:

• In-depth understanding of modern QA methodologies, tools, and processes with a focus on AI-driven features and intelligent workflows.
• Strong understanding of API architectures including REST, SOAP, GraphQL, and WebSocket, along with experience validating AI-generated responses via APIs (e.g., LLM response endpoints, inference APIs).
• Hands-on experience with API testing tools such as Postman, SoapUI, JMeter, or REST Assured, including automated evaluation of AI output scoring / JSON inference payloads.
• Proficiency in one or more programming languages — Java, Python, or JavaScript — with the ability to build AI output validation utilities, automated prompt-testing harnesses, or data-driven frameworks.
• Knowledge of CI/CD pipelines (Jenkins, Azure DevOps, GitHub Actions) and automation integration for AI feature regression and model-response validation.
• Familiarity with LLM / ML concepts from a QA perspective — prompt testing, hallucination detection, prediction scoring, explainability validation, bias checks, guardrail/output sanitization.
• Strong SQL and database testing skills, including validation of training datasets, feature store data, and end-to-end AI data pipelines.
• Good understanding of Agile / Scrum development practices with experience participating in AI model release cycles (shadow mode, AB comparison, fine-tuning validation, or phased rollout).

Soft Skills:

• Excellent communication and collaboration skills.
• Ability to manage multiple tasks/projects concurrently.
• Strong interpersonal skills for working in a team-oriented environment.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proactive and self-motivated with a strong desire for continuous learning and improvement.

We’re building a powerful, AI-driven communication platform — a next-generation alternative to RingCentral or 8x8 — powered by OpenAI, LangChain, and SIP/WebRTC. We're looking for a Full-Stack Software Developer who’s passionate about building real-time, AI-enabled voice infrastructure and who’s excited to work in a fast-moving, founder-led environment.

This is an opportunity to build from scratch, take ownership of core systems, and innovate on the edge of VoIP + AI.

What You’ll Do

• Design and build AI-driven voice and messaging features (e.g. smart IVRs, call transcription, virtual agents)
• Develop backend services using Python, Node.js, or Golang
• Integrate OpenAI, Whisper, and LangChain with real-time VoIP systems like Twilio, SIP, or WebRTC
• Create scalable APIs, handle call logic, and build AI pipelines
• Collaborate with the founder and early team on product strategy and infrastructure
• Participate in occasional in-person strategy meetings (Delhi, Bangalore, or nearby)

Must-Have Skills

• Strong programming experience in Python, Node.js, or Go
• Hands-on experience with VoIP/SIP, WebRTC, or tools like Twilio, Asterisk, Plivo
• Experience integrating with LLM APIs, OpenAI, or speech-to-text models
• Solid understanding of backend design, Docker, Redis, PostgreSQL
• Ability to work independently and deliver production-grade code

Nice to Have

• Familiarity with LangChain or agent-based AI systems
• Knowledge of call routing logic, STUN/TURN, or media servers (e.g. FreeSWITCH)
• Interest in building scalable cloud-first SaaS products

Work Setup

• 🏠 Remote work (India-based, must be reachable for meetings)
• 🕐 Full-time role
• 💼 Direct collaboration with founder (technical)
• 🧘‍♂️ Flexible hours, strong ownership culture

Responsibilities: 

• Develop and maintain high-quality, efficient, and scalable backend applications. 
• Participate in all phases of the software development lifecycle (SDLC) 
• Write clean, well-documented, and testable code adhering to best practices. 
• Collaborate with team members to ensure the successful delivery of projects. 
• Debug and troubleshoot complex technical problems. 
• Identify and implement performance optimizations. 
• Participate in code reviews 
• Hands-on experience with Springboot, Java 8 and above. 
• 5-7 years of experience developing Java applications. 
• Knowledge about at least one messaging system like Kafka, RabbitMQ etc. 
• Required React developer requirements, qualifications & skills: 
• Proficiency in React.js and its core principles 
• Strong JavaScript, HTML5, and CSS3 skills 
• Experience with popular React.js workflows (such as Redux) 
• Strong understanding of object-oriented programming (OOP) principles. 
• Experience with design patterns and best practices for Java development. 
• Proficient in unit testing frameworks (e.g., JUnit). 
• Experience with build automation tools (e.g., Maven, Gradle). 
• Experience with version control systems (e.g., Git). 
• Experience with one of these databases – Postgres, MongoDb, Cassandra 
• Knowledge on Retail or OMS is a plus. 
• Experienced in containerized deployments using Docker, Kubernetes and DevOps mindset 
• Ability to reverse engineer existing/legacy and document findings on confluence. 
• Create automated tests for unit, integration, regression, performance, and functional testing, to meet established expectations and acceptance criteria.

We are seeking an experienced Engineering Leader to drive the design and delivery of secure, scalable, and high-performance financial platforms. This role requires strong technical leadership, people management skills, and deep understanding of FinTech systems, compliance, and reliability.

 Key Responsibilities

• Lead multiple engineering teams delivering FinTech platforms (payments, lending, banking, wallets, trading, or risk systems)
• Own architecture and system design for high-availability, low-latency, secure systems
• Partner with Product, Compliance, Risk, and Business teams to translate financial requirements into technical solutions
• Ensure adherence to security standards, regulatory compliance (PCI-DSS, SOC2, ISO), and data privacy
• Drive best practices in coding, testing, DevOps, observability, and system resilience
• Build, mentor, and retain high-performing engineering teams
• Oversee sprint planning, delivery timelines, and stakeholder communication
• Lead incident response, root cause analysis, and platform stability improvements

Required Skills & Qualifications

• 4+ years in leadership roles
• Strong hands-on expertise in Java / Node.js / Python / .NET / Go
• Experience building FinTech platforms — payments, banking, lending, trading, or risk systems
• Deep knowledge of distributed systems, microservices, APIs, databases, and cloud (AWS/Azure/GCP)
• Strong understanding of security, fraud prevention, and regulatory compliance
• Experience working in Agile/Scrum environments
• Excellent stakeholder and people management skills

We are hiring a Site Reliability Engineer (SRE) to join our high-performance engineering team. In this role, you'll be responsible for driving reliability, performance, scalability, and security across cloud-native systems while bridging the gap between development and operations.

Key Responsibilities

• Design and implement scalable, resilient infrastructure on AWS
• Take ownership of the SRE function – availability, latency, performance, monitoring, incident response, and capacity planning
• Partner with product and engineering teams to improve system reliability, observability, and release velocity
• Set up, maintain, and enhance CI/CD pipelines using Jenkins, GitHub Actions, or AWS CodePipeline
• Conduct load and stress testing, identify performance bottlenecks, and implement optimization strategies

Required Skills & Qualifications

• Proven hands-on experience in cloud infrastructure design (AWS strongly preferred)
• Strong background in DevOps and SRE principles
• Proficiency with performance testing tools like JMeter, Gatling, k6, or Locust
• Deep understanding of cloud security and best practices for reliability engineering
• AWS Solution Architect Certification – Associate or Professional (preferred)
• Solid problem-solving skills and a proactive approach to systems improvement

Why Join Us?

• Work with cutting-edge technologies in a cloud-native, fast-paced environment
• Collaborate with cross-functional teams driving meaningful impact
• Hybrid work culture with flexibility and autonomy
• Open, inclusive work environment focused on innovation and excellence

We are hiring PHP Developer

Strong understanding of core PHP, MySQL, JavaScript, and any PHP framework Can handle projects independently and should be a good team builder. -Excellent Technical knowledge is a must. I-Excellent problem-solving skills and love a technical challenge.Must have prior experience in WordPress, Codeigniter, Laravel, MVC.

Responsibilities and Duties

• Build efficient, testable, and reusable PHP modules

• Solve complex performance problems and architectural challenges

• Write “clean”, well-designed code

• Produce detailed specifications

• Troubleshoot, test, and maintain the core product software and databases to ensure strong optimization and functionality

• Contribute to all phases of the development life cycle

• Follow industry best practices

• Develop and deploy new features to facilitate related procedures and tools if necessary

• Required Experience, Skills, and Qualifications

• Core knowledge of PHP 5. X.X

• Good knowledge of APACHE / NGINX configurations

• Good knowledge of MySQL / SQL queries.

• Strong OOPS concept and OOPS usage in PHP.

• Knowledge of MVC Architecture (Codeigniter) based frameworks in PHP.

• Good Skills in HTML, HTML 5. javaScript / Jquery, CSS and AJAX.

• Good Skills in J

• Proven hands-on experience of CMS like Magneto, Word press,

• WooCommerce would be a plus point

• Must have knowledge of WordPress theme Building from Scratch.

• Must be able to handle multiple projects and deadlines.

• Must have Working experience with WordPress themes and Plugins

Additional Skills:

• Good analytical, reasoning, logic, and troubleshooting skills.

• Decent communication.

• Having worked on Linux / Ubuntu systems.

• Job Location: Indore
• 5Dayworking