
We are looking for a diligent, driven, passionate person for our efforts on engagement and
retention of our schools in a high growth environment. The Director of Customer Engagement
will be responsible for happiness and engagement of schools using the company's app.
The north star metrics for this role are logo and revenue retention.
Your responsibilities will include:
1. CSM Platform (Totango)
• Develop a deep understanding of Totango and build internal training modules
• Own the implementation, updation and maintenance of Totango
• Drive the adoption of Totango and train the School Success team on the same
2. Drive engagement of schools on the company's app
• Map out a school’s journey with the company's app and build, implement and constantly improve
upon engagement playbooks for these stages
• Develop % implement framework for School Success Managers to engage with their
schools
• Work with the content & design teams to generate resources for schools
• Identify at-risk schools and build playbooks to keep them engaged
• Identify mid- to highly engaged schools and build playbooks to increase their
engagement
• Conduct NPS/ surveys/ CSATS and analyse scores to identify gaps
• Build and implement playbooks for the adoption of new features
Is this someone that looks like you?
• Experience working with a CSM (Totango/ Smartkarrot/ Freshworks/ Planhat) is a big plus
• Strong operational experience and ability to build scalable, repeatable processes
• We deeply value building the right culture at the company, and these are a few things that we look
for in each hire - Coach-ability, Curiosity, Ownership, Hustle and Humility
• Excellent written and oral communication skills
• Location: Bangalore, India (until office resumes it’s remote)
Excited about the role?
Here are some more benefits:
1. Exposure to diverse learning opportunities
• Work across different projects & teams to develop skills outside of your core expertise
• Access to a small budget towards learning (e.g. books, online courses, substacks)
2. Industry best leave policy
We trust you fully on your commitment to our mission and your judgement on planning
your time and taking leaves:
• No cap on the number of sick or casual leaves
• Special paid leaves for childbirth, wedding etc.
• And if in any circumstance you feel burnt out - there is a little something for this too!
3. Flexible working hours
• Block “no-meeting hours” to enable uninterrupted focused work
• Saturdays are flexible non-working days - dedicate these as you like
4. No bell curve performance evaluations
5. And yes, a super fun and smart group of folks to collaborate and grow with.

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- Optimize app performance to ensure fast load times, smooth interactions, and cross-browser compatibility.
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Mandatory (Experience 1) – Must have minimum 1+ years of hands-on experience as an Azure DevOps Engineer with strong exposure to Azure DevOps Services (Repos, Pipelines, Boards, Artifacts).
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📍 Location: Amritsar
🧑💼 Employment Type: Full-Time
📅 Experience: 6+ Years
**📘 About the Role
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Logistics & Operations (Primary Duties):
- Update and communicate daily freight rates to the team.
- Negotiate competitive ocean freight rates and prepare quotations.
- Arrange vessel and container bookings and monitor shipments.
- Track export documentation and coordinate with forwarders and CHA.
- Maintain shipment status updates and prepare MIS reports.
- Monitor container stuffing and movement until delivery.
- Coordinate with accounts, vendors, and third-party agencies for invoicing and shipment releases.
- Handle troubleshooting and logistics-related challenges. V
Reporting & Administration:
- Maintain accurate documentation, filing, and records of all logistics activities.
- Prepare periodic logistics reports and support audit requirements.
Ad-hoc & Strategic Activities:
- Support creation and revision of Standard Operating Procedures (SOPs).
- Assist reporting managers/directors with special logistics projects.
- Participate in vendor and forwarder meetings as needed.
🎯 Qualifications & Requirements
- Education: Any Graduate / Diploma.
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- Advanced proficiency in MS Excel and MS Office.
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- Excellent documentation and correspondence abilities.
- Ability to work collaboratively and deliver timely reports. Velvet Jobs
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This is a full-time on-site role for a Field Sales Executive at iFive Technology Pvt. Ltd. in Chennai. The Field Sales Executive will be responsible for identifying sales opportunities, generating leads, building client relationships, and closing sales deals. Daily tasks include cold calling, conducting product demonstrations, preparing proposals, and achieving sales targets.
Qualifications
- Sales Prospecting, Lead Generation, and Relationship Building skills
- Experience in B2B sales and account management
- Strong communication and negotiation skills
- Ability to work in a fast-paced and target-driven environment
- Knowledge of IT solutions and Business Process Automation is a plus
- Bachelor's degree in Business Administration, Marketing, or related field
- Knowledge of CORE PHP & web framework including Laravel.
- Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
- Understanding of object-oriented PHP programming.
- Experience with API integration.
- Previous experience creating scalable applications.
- Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.
- Familiarity with SQL/NoSQL databases.
- Building the infrastructure for serving the front-end app and assets.
- Working on full projects of App or website development, from scratch to finish.
Maintain consistent contact with existing clients.
Manage sales pipeline.
Analyze market and establish competitive advantages.
Track metrics to ensure targets are hit.
VMware Horizon / View, VMware vSphere, NSX • Azure Cloud VDI/AVD – Azure Virtual Desktop • VMware Virtualization • Hyper converged Infrastructure, VSAN, Storage devices SAN/NAS etc.
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Knowledge around security best practices and understanding of vulnerability assessments.
- Providing mentoring and guidance to other VDI Administrators.
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Document designs, development plans, operations procedures for the VDI solution.
document, build, and deploy RESTful JSON APIs with continuous uptime and minimal latency.
Roles and Responsibilities:
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Expert level understanding of NodeJS asynchronous runtime
Expert level understanding of Javascript concepts on callbacks and closures
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Understanding of patterns and techniques for building scalable back-end
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Experience in building highly scalable and high throughput services with
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Experience working in a collaborative team environment
Excellent communication & interpersonal skills
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- Graduate or Diploma in related field
- Relevant experience candidates will be highly preferred
Skills Required:
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- Strong knowledge of Fundamental, Design Pattern,
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- Offline Storage, Threading
- Knowledge of UI / UX Standards, Apple Design Principles and Interface Guidelines
- Understanding of code versioning tool Git
- JSON, Xml Reading, Rest API calling, Push Notification, cocoa pods, cocoa-touch
What to Expect:
- Flexible Approach when working in a team
- Time management skills and ability to do multitasking
- Accuracy and attention to details
- Candidates with self-motivation & Dedicated towards work
- Should be able to handle iOS Development projects from the first day
Benefits:
- Enjoying and friendly work environment
- 21 paid leaves in a year
- Good career growth opportunities and can a long-term association with the organization
- Fixed yearly appraisals based on performance
- No Formal dress code policy (Decent Casuals is ok with us)
- Company follows Flexi hours Policy












