We are looking for a diligent, driven, passionate person for our efforts on engagement and
retention of our schools in a high growth environment. The Director of Customer Engagement
will be responsible for happiness and engagement of schools using the company's app.
The north star metrics for this role are logo and revenue retention.
Your responsibilities will include:
1. CSM Platform (Totango)
• Develop a deep understanding of Totango and build internal training modules
• Own the implementation, updation and maintenance of Totango
• Drive the adoption of Totango and train the School Success team on the same
2. Drive engagement of schools on the company's app
• Map out a school’s journey with the company's app and build, implement and constantly improve
upon engagement playbooks for these stages
• Develop % implement framework for School Success Managers to engage with their
schools
• Work with the content & design teams to generate resources for schools
• Identify at-risk schools and build playbooks to keep them engaged
• Identify mid- to highly engaged schools and build playbooks to increase their
engagement
• Conduct NPS/ surveys/ CSATS and analyse scores to identify gaps
• Build and implement playbooks for the adoption of new features
Is this someone that looks like you?
• Experience working with a CSM (Totango/ Smartkarrot/ Freshworks/ Planhat) is a big plus
• Strong operational experience and ability to build scalable, repeatable processes
• We deeply value building the right culture at the company, and these are a few things that we look
for in each hire - Coach-ability, Curiosity, Ownership, Hustle and Humility
• Excellent written and oral communication skills
• Location: Bangalore, India (until office resumes it’s remote)
Excited about the role?
Here are some more benefits:
1. Exposure to diverse learning opportunities
• Work across different projects & teams to develop skills outside of your core expertise
• Access to a small budget towards learning (e.g. books, online courses, substacks)
2. Industry best leave policy
We trust you fully on your commitment to our mission and your judgement on planning
your time and taking leaves:
• No cap on the number of sick or casual leaves
• Special paid leaves for childbirth, wedding etc.
• And if in any circumstance you feel burnt out - there is a little something for this too!
3. Flexible working hours
• Block “no-meeting hours” to enable uninterrupted focused work
• Saturdays are flexible non-working days - dedicate these as you like
4. No bell curve performance evaluations
5. And yes, a super fun and smart group of folks to collaborate and grow with.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Location: Mumbai
Department: International Business Relations
Industry: Financial Services / Proprietary Trading
Experience Level: Entry-level / Fresher-friendly
Position Overview Are you passionate about global markets, trading strategies, and client relations? We are looking for a sharp, finance-savvy Business Coordinator who will be the first point of contact for our international clients – including top-tier traders and researchers from across the globe. This role blends client-facing communication, market intelligence, and business strategy. As the bridge between clients and leadership, you'll be responsible for profiling client strategies, building strong relationships, and translating insights into actionable inputs for our management team.
Key Responsibilities
- Client Engagement & Strategy Mapping
- Represent the firm during introductory meetings with international clients.
- Understand and map out their trading styles, strategies, and business needs.
- Build lasting professional relationships with traders, quants, and fund managers.
- Business Analysis & Reporting
- Gather detailed insights on client portfolios, market behavior, and trading logic.
- Prepare structured reports and strategic briefs for senior management.
- Maintain well-documented, real-time client interaction logs.
- Meeting & Communication Management
- Coordinate internal and external meetings, ensuring smooth handovers to management.
- Liaise with HR and internal teams to ensure timely follow-ups and client tracking.
- Market Intelligence & Research
- Interact with traders, analysts, and financial researchers to stay updated on market trends.
- Relay valuable intelligence to the management to inform growth strategies.
- Relationship Management
- Proactively address client inquiries and concerns with professionalism.
- Drive high levels of client satisfaction, fostering trust and long-term partnerships.
Who Should Apply?
- If you are pursuing or have completed: MBA in Finance (Full-time or Online) BAF, BBA (Finance), BMS (Finance) Or any finance-related degree with an interest in trading, markets, or client engagement And you have:
- Strong foundational knowledge of financial markets and trading instruments
- Excellent communication and interpersonal skills
- A flair for breaking down complex ideas into simple, structured reports
- Proficiency in MS Office (especially PowerPoint & Excel); familiarity with CRM tools is a bonus Key Skills & Competencies Analytical thinking & financial acumen
- Business communication & client rapport building
- Organizational efficiency & multitasking
- Cultural awareness & global mindset
Why Join Us?
- Work with a globally diverse clientele and fast-paced financial professionals.
- Be at the forefront of trading intelligence and strategic business communication.
- Gain exposure to real-world markets, high-stakes decision-making, and global trading ecosystems
- Grow with a company that values initiative, learning, and ownership.
Data Science- Curriculum Development: Collaborate with Academic Advisory Committee and Marketing team members to design and develop comprehensive curriculum for data science programs at undergraduate and graduate levels. Ensure alignment with industry trends, emerging technologies, and best practices in data science education.
- Faculty Recruitment and Development: Lead the recruitment, selection, and development of faculty members with expertise in data science. Provide mentorship, support, and professional development opportunities to faculty to enhance teaching effectiveness and academic performance.
- Quality Assurance: Establish and maintain robust mechanisms for quality assurance and academic oversight. Implement assessment strategies, evaluation criteria, and continuous improvement processes to ensure the delivery of high-quality education and student outcomes.
- Student Engagement: Foster a culture of student engagement, innovation, and success. Develop initiatives to support student learning, retention, and career readiness in the field of data science. Provide academic counselling and support services to students as needed.
- Industry Collaboration: Collaborate with industry partners, employers, and professional organizations to enhance experiential learning opportunities, internships, and job placement prospects for students. Organize industry events, guest lectures, and networking opportunities to facilitate knowledge exchange and industry engagement.
- Research and Innovation: Encourage research and innovation in data science education. Facilitate faculty research projects, interdisciplinary collaborations, and scholarly activities to advance knowledge and contribute to the academic community.
Budget Management: Develop and manage the academic budget in collaboration with the finance department. Ensure efficient allocation of resources to support academic programs, faculty development, and student services.
CRM Application Support Engineer
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We are looking for a skilled CRM Application Support Engineer to provide L1/L2 application support and assist with enhancements across our enterprise CRM ecosystem comprising Microsoft Dynamics 365, Azure cloud services, Sitefinity CMS, and IVR/Chat platforms. The role involves handling day-to-day user tickets, monitoring system health, executing routine maintenance tasks, and supporting the Senior Specialist in delivering change requests and platform improvements.
This role supports Australia-based operations during extended business hours (0800–2000 AEST, Monday through Friday) on a rotational basis with the Senior Specialist, with weekend on-call availability for critical incidents.
2. Key Responsibilities
A. Microsoft Dynamics 365 (D365) Support
- Handle L1/L2 user issues and tickets on D365, performing initial diagnosis, troubleshooting, and resolution within SLA timelines.
- Assist in implementing enhancement requests and change requests under the guidance of the Senior Specialist.
- Monitor Power BI report health and escalate data discrepancies or report failures for resolution.
- Troubleshoot basic Unified Service Desk (USD) user issues and configuration queries.
- Log and track support tickets with Microsoft for product-level issues, following up to ensure timely resolution.
- Execute sample data migration tasks for UAT testing under defined procedures and quality checklists.
- Support quarterly Data Quality Analysis by running data extraction scripts, compiling reports, and flagging anomalies.
- Monitor scheduled jobs (workflows, batch processes) and take corrective action or escalate failures as per runbook procedures.
- Assist in POC development and survey configuration activities within D365.
B. Azure Portal Support
- Monitor Azure Web Jobs for execution status and troubleshoot failures using logs and diagnostics.
- Support API and Logic Apps operations by monitoring execution history, identifying errors, and implementing fixes for known issues.
- Execute routine SQL Database maintenance tasks including backup verification, index rebuilds, and basic query troubleshooting.
- Monitor Azure App Service health metrics, restart services when needed, and escalate persistent issues.
- Assist in preparing resource consumption reports and validating Azure billing data.
- Log support requests with Microsoft Azure support and provide required diagnostic information.
C. Sitefinity CMS & Portal Support
- Provide first-line support for Sitefinity portal issues including chat functionality, content display, and user access problems.
- Assist with CRM portal connector licensing renewals and re-synchronization processes.
- Implement minor Sitefinity admin configuration changes as directed (user roles, content updates, widget configurations).
- Coordinate with Sitefinity vendor support for bug reports and product issue escalation.
- Perform routine Sitefinity database checks and maintenance tasks.
D. IVR & Chat Support
- Provide first-line troubleshooting for IVR issues impacting CRM integrations and customer-facing call flows.
- Assist in implementing CRs and enhancements to IVR/Chat configurations as they relate to CRM workflows.
- Coordinate with the Live-Assist support team on issue escalation, providing detailed diagnostic information.
E. Change Request Support
- Support the delivery of Change Requests (CRs) by executing assigned development, testing, and deployment tasks.
- Maintain accurate time logs and effort tracking for CR work within the engagement model.
- Assist in preparing CR documentation including technical design notes, test cases, and deployment checklists.
F. Operational Duties
- Provide rotational shift coverage within the 0800–2000 AEST operational window.
- Maintain and update technical documentation including runbooks, known-issue databases, and resolution logs.
- Participate in knowledge transfer sessions and cross-training activities to ensure team redundancy.
- Contribute to weekly/monthly operational reporting on ticket volumes, resolution metrics, and system health.
3. Required Qualifications & Skills
Education
- Bachelor’s degree in Computer Science, Information Technology, or equivalent.
Technical Skills
- 2–5 years of experience in Microsoft Dynamics 365 CRM support including entity customization, workflows, business rules, and basic plugin troubleshooting.
- Familiarity with Azure Portal services including Web Jobs, Logic Apps, App Services, and Azure SQL Database.
- Basic to intermediate Power BI skills for report monitoring and troubleshooting.
- Working knowledge of SQL for writing queries, analyzing data, and basic performance troubleshooting.
- Exposure to Sitefinity CMS or similar content management systems.
- Basic understanding of IVR and chat platforms and their integration with CRM systems.
- Experience with ITSM tools (ServiceNow, Jira, or similar) for ticket logging and tracking.
- Understanding of ITIL concepts for incident and problem management.
Soft Skills
- Strong attention to detail and systematic approach to issue diagnosis and resolution.
- Good written and verbal communication skills for ticket documentation and client interactions.
- Ability to work in a shift-based model and manage priorities across multiple technology domains.
- Team player with a willingness to learn, take ownership, and support senior team members.
- Proactive in identifying recurring issues and suggesting preventive measures.
4. Preferred Qualifications
- Microsoft Certified: Power Platform Fundamentals (PL-900) or Dynamics 365 Fundamentals (MB-910).
- Microsoft Certified: Azure Fundamentals (AZ-900).
- ITIL v4 Foundation certification.
- Prior experience in application support for clients in the APAC or Australian time zone.
- Familiarity with DevOps tools and CI/CD pipelines for CRM deployments.
5. Key Performance Indicators (KPIs)
- First-call resolution rate and adherence to L1/L2 ticket SLAs.
- Accuracy and timeliness of ticket documentation and escalation.
- Reliability of monitoring activities (scheduled jobs, Azure services, portal health).
- Quality of support provided for CR delivery tasks.
- Client feedback and responsiveness scores.
- Effective utilization within the monthly engagement framework.
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We are looking for a passionate Content Writer with a flair for creativity and storytelling. This role goes beyond routine blogs and articles, we want someone who can bring ideas to life, craft compelling narratives, and create content that resonates with diverse audiences. To be successful as a content writer, you should keep abreast of the latest SEO techniques.
Job Responsibilities:
- Developing content for blogs, articles, product descriptions, social media, and the company website.
- Editing, polishing content for existing success stories and technological adventures to improve readability.
- Designing marketing strategies in developing content for advertising campaigns on social media. (Facebook, LinkedIn, etc)
- Proofreading content for errors and inconsistencies.
- Conducting keyword research and using SEO best practices to increase traffic to the company website.
- Creating compelling headlines and body copy that will capture the attention of the target audience.
- Identifying customers’ needs and recommending new content to address gaps in the company's current content.
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Requirements:
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- Proven content writing, blog writing or copy writing experience.
- A portfolio of published articles/blogs.
- Proficient in LinkedIn articles, posts.
- Excellent writing and editing skills.
- Should have experience in creative writing and story telling.
About company- Mechsoft Digital Technologies Pvt. Ltd. Founded & headed by IIT Bombay graduate. Product development company with 20+own products. International clientele with fortune 500 companies as clients. Enterprise products implemented across 25 countries 35K+ users. The Mechsoft Rule Engine product was selected among 50 top innovations with its own Scripting Language, own compiler and Interpreter.
Visit the company's website link to know more - https://mechsoftgroup.com/
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Our Purpose is to boost your competitive advantage using AI and Analytics.
We Deliver tangible business impact with data-driven insights powered by AI. Drive revenue growth, increase profitability and improve operational efficiencies.
We Are technologists with keen business acumen - Forever curious, always on the front lines of technological advancements. Applying our latest learnings, and tools to solve your everyday business challenges.
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We See a world where our AI and Analytics solutions democratise decision intelligence for all businesses. With Cognida.ai, our motto is ‘No enterprise left behind’.
Position: Python Fullstack Architect
Location: Hyderabad
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We’re seeking a seasoned Python Fullstack Architect with 15+ years of experience to lead solution design, mentor teams, and drive technical excellence across projects. You'll work closely with stakeholders, contribute to architecture governance, and integrate modern technologies across the stack.
Key Responsibilities
- Design and review Python-based fullstack solution architectures.
- Guide development teams on best practices, modern frameworks, and cloud-native patterns.
- Engage with clients to translate business needs into scalable technical solutions.
- Stay current with tech trends and contribute to internal innovation initiatives.
Required Skills
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- Cloud experience (AWS, Azure, or GCP) and DevOps/CI-CD setup.
- Familiarity with enterprise tools: RabbitMQ, Kafka, OAuth2, PostgreSQL, MongoDB.
- Solid understanding of microservices, API design, batch/stream processing.
- Strong leadership, mentoring, and architectural problem-solving skills.
About National Aircon:
National Aircon is a Hyderabad-based HVAC turnkey solutions provider with over 19 years of industry expertise. We offer end-to-end air conditioning solutions from conceptualization to commissioning for mid- to large-scale projects across healthcare, IT, pharma, and commercial sectors.
Job Summary:
The Senior Accountant will oversee the complete accounting cycle including financial reporting, statutory compliance, vendor and customer accounts, taxation (GST, TDS, Income Tax), and internal controls. The ideal candidate will have a strong understanding of financial regulations, attention to detail, and experience in project-based accounting.
Key Responsibilities:
- Manage day-to-day accounting operations including journal entries, ledger maintenance, and reconciliations.
- Prepare monthly, quarterly, and annual financial statements and MIS reports.
- Handle GST filings, TDS returns, and ensure timely statutory compliance.
- Monitor receivables and payables, coordinate with the sales and procurement teams for accurate billing and vendor settlements.
- Track project-wise revenue and cost, and support with work-in-progress (WIP) accounting.
- Liaise with auditors, banks, and government authorities for audits, loans, and compliance matters.
- Assist management with budgeting, cash flow forecasting, and variance analysis.
- Implement and improve internal controls and accounting processes.
- Support payroll processing, PF/ESI filings, and other HR-related statutory compliance as needed.
Required Skills and Qualifications:
- Bachelor’s degree in Commerce or Finance (M.Com / CA Inter preferred).
- Minimum 5–7 years of experience in accounting, preferably in a contracting or project-based industry.
- Strong knowledge of Tally Prime, MS Excel, and statutory compliance (GST, TDS, etc.).
- Experience in handling project accounting, reconciliations, and financial reporting.
- Ability to work independently, manage deadlines, and handle multiple tasks.
- Good communication and coordination skills with internal departments and external stakeholders.
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- Experience in HVAC, MEP, construction, or turnkey project companies.
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Commensurate with experience and industry standards.
•Candidate should have basic communication and good convincing power.
•Candidate should be comfortable with calling.
•Lead generation, Ability to work in a team or individually as and when required.
•Outstanding problem solving skills.
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iSchoolConnect is an online platform that makes the University Admissions process hassle-free, fun and accessible to students around the globe. Using our unique AI technology, we allow students to apply to multiple universities with a single application. iSchoolConnect also connects with institutions worldwide and aids them in the transformation of their end-to-end admission processes using our various cutting-edge use cases. Our technologies include the Conversational AI chatbot, Document Grader, Video Interview Analyzer, and a Single application use case which aids institutions with International Enrollment Management.
For more information visit: https://ischoolconnect.com/">https://ischoolconnect.com/
LinkedIn Page: https://www.linkedin.com/company/ischoolconnect/">https://www.linkedin.com/company/ischoolconnect/
Job Description
Designation: Senior Frontend Developer
Location: Malad, Mumbai (Currently Remote)
Reports to: Product Manager
Principal Accountabilities:
- Develop, Enhance, and Modify Applications for a Global Market Environment.
- Design, Code, Test, Debug, and Document programs for corporate systems architecture.
- Work closely with Business stakeholders to define requirements for system applications
Work Dimensions:
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- Building cross-browser and cross-platform web applications.
- Working with scalable, high-performance systems.
- Unit & E2E testing of Front-End web applications using JavaScript frameworks such as Karma, Jest, Cypress, etc.
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- A fast moving, high growth, entrepreneurial environment.
- Need to work on Git and work in a highly collaborative environment.
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- Ensure full legal and ethical compliance and conduct of business at all times and under all circumstances.
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- 2 to 6 years of experience in the IT industry
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- Strong problem-solving ability
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- Graduate degree (B.Tech/ BSc. IT) in IT/Engineering/Computer Science
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Job Description:
ABOUT THE COMPANY
KORCOMPTENZ is a technology transformation solutions integrator. Over 17 years of experience providing technology transformation services for over 200 clients. Microsoft Gold Partner with certified functional and technical resources. Extensive experience serving Fortune 500 companies, SMBs, and non-profits with a trusted global delivery model.
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Job Title: D365 T&L functional consultant with AWM
Roles & Responsibilities:
- 7+ years of overall professional experience in Microsoft Dynamics 365/AX Functional.
- Should have minimum 2-3 implementations on D365 Finance and operations for a Global organization.
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- Extensive experience in Trade and Logistics Module with Advance Warehouse Management module (AWM).
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- Excellent understanding ERP Business Processes, industry vertical knowledge.
- Experience in design and creating test scenarios, functional test cases and User acceptance testing.
- Coordinating with the Technical Team for development / customization.
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Qualification:
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon