Software Architect/Solution Architect

ROLES AND RESPONSIBILITIES:

We are looking for a dynamic, tech-savvy Technical Account Manager who is passionate about emerging technology and dedicated to delivering exceptional customer experiences. As a key member of our global supply team, you will be pivotal in engaging with both prospective and existing clients, particularly with top endemic publisher accounts in the AdTech/Pharma Tech sectors, support the onboarding process, helping customers gain maximum value from our solutions.

• Account management: build and maintain strong, strategic relationships with clients, acting as a trusted technical advisor throughout the onboarding and post-implementation phases
• Onboarding & implementation: support technical onboarding for new clients, managing integrations and ensuring clients are set up for success from day one
• Ongoing client support: act as the primary technical contact for key accounts, troubleshooting issues, and proactively identifying opportunities to drive client satisfaction and retention
• Conduct live demos: present our solutions to prospective clients, emphasizing unique benefits and features, and tailor demos for varying audience levels, with a focus on endemic and top publisher accounts
• Cross-functional collaboration: identify client needs and customise demo experiences for prospective and new clients, ensuring alignment with their goals, particularly with top publisher accounts
• Feedback & reporting: gather insights from client interactions to inform product development. Regularly report on account health, demo success, and product feedback, helping share future enhancement

IDEAL CANDIDATE:

• Total experience 8+ Yrs
• 8+ years of experience as a technical account manager, publisher ops role or similar role, with experience in the AdTech, digital media, programmatic advertising space
• Strong hands-on expertise working with top SSP platforms and publisher accounts
• Strong understanding of programmatic technology, SSPs, and the AdTech ecosystem, comfortable explaining technical concepts in clear, accessible language
• Skilled in building and nurturing client relationships, with a strong commitment to costumer success and satisfaction
• Demonstrated ability to think on your feet, solve technical issues in real time, and effectively address client concerns
• Exceptional presentation skills, with the ability to engage diverse audiences and adapt content to client needs
• Team player with ability to work collaboratively with sales, customer success, and product teams
• Adaptable and able to thrive in a dynamic, fast-paced environment
• Bachelor's degree

PERKS, BENEFITS AND WORK CULTURE:

• Competitive Salary Package
• Generous Leave Policy
• Flexible Working Hours
• Performance-Based Bonuses
• Health Care Benefits

• Design, develop, code and test the solution

• Experience working with large datasets and NoSQL database technologies (e.g. Cassandra, ES) 

• 5-10 yrs of industry experience

• Energetic self-starter, with a desire to work in a startup environment

• Proficient in advanced Java programming skills

• Expert in Application development cloud/on premise end to end. Middle layer, DB layer.

• Nice to have understanding on MQ (e.g. Kafka)

• Good hands on in Complex Event Processing systems

• Solved scale and performance issues while dealing with huge sets of data. Pre compute or data aggregation frameworks to achieve good response time

• Experience working with large datasets and NoSQL database technologies (e.g. Cassandra, ES)

• Experience of debugging applications running on Unix like systems (e.g. Ubuntu, CentOS)

• Experience developing RESTful APIs for complex data sets

• Knowledge of container based development & deployment (e.g. Dockers, K8s)

• Expertise in software security domain, a plus

Required Skills & Qualifications:

• Minimum 1 year of experience as a cashier or billing executive.
• Good communication skills in Kannada, Hindi, English, and Tamil.
• Basic computer knowledge and billing software experience.
• High level of honesty and accuracy in handling cash.
• Customer-friendly attitude and professional behavior.

As a Pre-Sales Solutions Engineer, you will play a critical role in the sales process by demonstrating SmartWinnr’s products and solutions to prospective customers. You will work closely with the sales team to understand client requirements, craft tailored demonstrations, and effectively communicate the value of our offerings. This role requires a combination of technical understanding, excellent communication skills, and the ability to present solutions in a way that resonates with diverse stakeholders.

Responsibilities include but are not limited to:



• Conduct product demonstrations and presentations tailored to the needs and interests of potential customers.
• Collaborate closely with the sales team to understand customer requirements and propose the right product solutions.
• Assist in creating and customizing demo environments and scenarios that highlight the product’s key features.
• Provide technical support during the pre-sales process, addressing any technical questions or concerns that arise.
• Document and maintain records of all customer interactions, demo sessions, and feedback for continuous improvement.
• Work with the product team to relay customer feedback and help refine product offerings.
• Assist in the preparation of proposals and other sales-related documentation.

Responsibilities :

Professional Experience

• 2–5 years of experience in pre-sales, solutions engineering, or technical consulting.
• Proven track record of supporting B2B sales cycles and delivering effective product demonstrations.

Skills & Tools

• Strong presentation, communication, and interpersonal skills.
• Familiarity with SaaS products, technical integrations, and solution design.
• Proficiency with CRM platforms (preferably Pipedrive) and productivity tools like MS Office or Google Workspace.

Personal Attributes

• Customer-focused with a consultative approach to problem-solving.
• Proactive, adaptable, and quick to learn in dynamic environments.
• Collaborative team player with a positive attitude and growth mindset.

 Responsibilities:

• Take ownership of entire features and components of the application lifecycle and lead the product design and code
• Collaborate with other members of the team to deliver large and complex features on time and to a high standard
• Be part of the development process and contribute improvements and suggestions, driving the quality of the code throughout the entire production
• Mentor other developers in the team and help maintain code, product, and process quality
• Partner with creative and management teams to ensure schedules and goals meet business and project
• Bring meaningful contributions to our products and the entire

Key Requirements :

• Has experience analysing website and application requirements.
• Has a thorough understanding of relational databases and security relating to PHP/MySQL
• Has expertise in HTML/CSS/JavaScript/jQuery
• Skilled in managing backend services and ensuring seamless data interchange between server and end-users.
• Knowledgeable with writing web services and REST APIs for web and mobile application integration.
• Has designed and maintained database experience.
• AWS can be a plus point

Experience & Background

• B-Tech/BCA/MCA
• 0-2 years of IT industry experience.
• Minimum 1 year of implementation/customization experience on ServiceNow
• ITIL/ServiceNow
  certifications will be an added advantage.
• Exposure on Service Now integration protocols with other application/systems
• Excellent attention to details, ability to multitask, and effective time management skills
• Knowledge of web based development languages; specifically JavaScript, Ajax
• Exposure of ITSM Framework and ITIL
• Good Communication Skills

Location : Andheri East

Experience : 1-3 years

Notice Period : Immediate - 15 days

Responsibilities : 

1. Integrate the design into high-quality code. 

2. Ensure the performance, quality, and responsiveness of the application. 

3. Identify and correct bottlenecks and fix bugs. 

4. Work along-side other developers working on different platforms for the Application.

Therefore, a commitment to collaborative problem solving, design implementation, and creating quality products is essential.

Skills Required : 

1. Minimum 1 year of experience in iOS Application Development.

2. Proficient with iOS SDK, Swift, and Cocoa Touch. 

3. Understanding of Apple's design principles and interface guidelines. 

4. Must have already deployed at least one app on AppStore. 

5. Working knowledge of Web Services & REST (JSON) APIs, SQLite, Google API Integration, Firebase. 

6. Familiarity with cloud message APIs and push notifications. 

7. Experience with third-party libraries and APIs. 

8. Strong mobile UI design and implementation experience. 

9. Understanding of code versioning tools.