Director Engineering

About HighLevel

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen. Learn more about us on our YouTube Channel or Blog Posts

About the Role

We’re looking for a Senior Software Engineer to join our Agency Module and Billing Team, which powers the foundation of our Agency Ecosystem — enabling seamless onboarding, management, and monetisation experiences for HighLevel’s agencies and their clients.

Today, over 100K agencies run their businesses with HighLevel, collectively serving 2M+ businesses of all scales — primarily SMBs. The Company Module and Agency Billing systems are at the heart of this growth, helping agencies onboard faster, manage finances effortlessly, and scale their operations with reliability and transparency.

This team builds and scales key components like Agency Signup, Agency Billing, and the HighLevel Affiliate Program, all integrated into our whitelabeled platform that empowers businesses to deliver customised experiences under their own brand. These systems are critical to the growth and sustainability of HighLevel’s ecosystem — supporting thousands of agencies and their downstream customers with robust, scalable, and secure infrastructure.

As a Senior Software Engineer, you’ll play a pivotal role in designing and evolving these core systems. You’ll work on challenges across frontend and backend architecture, distributed systems, payment integrations, and multi-tenant SaaS design — ensuring reliability, scalability, and a seamless experience for agencies across web and mobile platforms.

You’ll collaborate closely with Product Managers, Designers, and other Engineers to deliver powerful and intuitive solutions that help agencies scale faster and manage their businesses effortlessly.

Responsibilities

• Own and contribute to architecture and development across Agency Module, Billing, and Affiliate systems, driving technical excellence across frontend and backend services.
• Design and implement robust backend APIs for subscription management, payments, invoicing, and affiliate tracking, using test-driven development and scalable distributed patterns (caching, messaging, queuing).
• Deliver performant frontend experiences for agency onboarding, billing dashboards, and affiliate management using modern frameworks and component-driven architecture with strong state management principles.
• Architect secure integrations with third-party payment gateways (e.g., Stripe, Razorpay, PayPal, etc.) and internal microservices, ensuring accuracy, reliability, and compliance in all financial transactions.
• Implement and maintain observability, logging, and monitoring to ensure high availability and rapid incident resolution across critical billing and agency workflows.
• Champion platform security and compliance by enforcing best practices across authentication, authorization, data protection, and rate-limiting — ensuring the integrity of sensitive financial and user data.
• Leverage LLMs and AI-assisted tools to accelerate development, automate testing, refactoring, and documentation, while maintaining strong reliability guardrails.
• Collaborate cross-functionally with Product Managers, Designers, and other Engineering teams to ensure alignment between business goals and technical architecture.
• Participate in technical reviews, deep dives, and on-call rotations, fostering a culture of accountability, operational excellence, and continuous improvement.

Requirements

• 4+ years of hands-on software engineering experience building and scaling robust backend systems and high-performance frontend applications.
• Strong backend engineering and distributed system design skills, with hands-on experience in API development, data modeling, and systems architecture using either Node.js, GoLang or Java.
• It is preferred if the candidate has experience in TypeScript, PostgreSQL, MongoDB, and Redis as well.
• Expertise in backend performance optimization, caching strategies, and event-driven architectures (e.g., Redis, Kafka, Pub/Sub).
• Familiar with modern frontend frameworks (React, Vue, Angular), advanced UI engineering patterns, and CSS libraries like Bootstrap or Tailwind CSS.
• Advanced experience with complex state management libraries (e.g., Redux, Vuex, MobX) and architectural design of large-scale application state.
• Proven track record of optimizing frontend performance and web vitals at scale, including experience with server-side rendering (SSR), edge, or hybrid rendering architectures.
• Familiarity with frontend and backend observability - including monitoring, tracing, error tracking, and performance profiling in production (e.g., Grafana, Prometheus, Sentry, PostHog).
• Strong understanding of security best practices across the full stack—including authentication, authorization, access control, secure data flow, and privacy compliance.
• Excellent communication and cross-functional collaboration skills, able to drive complex initiatives, lead technical discussions, and mentor junior engineers.

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

We are looking for an experienced Cloud & DevOps Engineer to join our growing team. The ideal candidate should have hands-on expertise in cloud platforms, automation, CI/CD, and container orchestration. You will be responsible for building scalable and secure infrastructure, optimizing deployments, and ensuring system reliability in a fast-paced environment.

Responsibilities

• Design, deploy, and manage applications on AWS / GCP.
• Build and maintain CI/CD pipelines using Jenkins, GitHub Actions, or GitLab CI/CD.
• Manage containerized workloads with Docker & Kubernetes.
• Implement Infrastructure as Code (IaC) using Terraform.
• Automate infrastructure and operational tasks using Python/Shell scripts.
• Set up monitoring & logging (Prometheus, Grafana, CloudWatch, ELK).
• Ensure security, scalability, and high availability of systems.
• Collaborate with development and QA teams in an Agile/DevOps environment.

Required Skills

• AWS, GCP (cloud platforms)
• Terraform (IaC)
• Docker, Kubernetes (containers & orchestration)
• Python, Bash (scripting & automation)
• CI/CD tools (Jenkins, GitHub Actions, GitLab CI/CD)
• Monitoring & Logging (Prometheus, Grafana, CloudWatch)
• Strong Linux/Unix administration

Preferred Skills (Good to Have)

• Cloud certifications (AWS, Azure, or GCP).
• Knowledge of serverless computing (AWS Lambda, Cloud Run).
• Experience with DevSecOps and cloud security practices.

Job Description:

We are looking for good JavaScript developers who are proficient with React.js. 

Responsibilities

• Developing new user-facing features using React.js.
• Have 2-4 years of experience.
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers

Skills:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (such as Flux or Redux)
• Experience with data structure libraries (e.g., Immutable.js
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• A knack for benchmarking and optimization

We, at GlobalShiksha, are on a mission to Make Learning Fun for the K-12 segment by delivering high-quality, affordable supplementary educational products. The GlobalShiksha team of 150+ people works out of offices in Bengaluru. We’re backed by the top investor of the world, Accel Partners. Founded in 2011 by an IIT Graduate, GlobalShiksha is among top five Ed-tech companies of India and has the trust of 1 million parents

Responsibilities and Duties :

• Reviewing software requirements and preparing test scenarios.
• Executing tests on software usability.
• Analyzing test results on database impacts, errors or bugs, and usability. Preparing reports on all aspects related to the software testing carried out and reporting to the design team.
• Interacting with clients to understand product requirements.
• Participating in design reviews and providing input on requirements, product design, and potential problems.

Requirements:

• Minimum 1 year of relevant experience.
• A Bachelor's degree in Computer Science or a related field.Up-to-date knowledge of software test design and testing methodologies.
• Working knowledge of test techniques and compatibility with various software programs.
• Working knowledge of programming.
• Excellent communication and critical thinking skills.
• Good organizational skills and a detail-oriented mindset.

Role Description:

• You will be part of the data delivery team and will have the opportunity to develop a deep understanding of the domain/function.
• You will design and drive the work plan for the optimization/automation and standardization of the processes incorporating best practices to achieve efficiency gains.
• You will run data engineering pipelines, link raw client data with data model, conduct data assessment, perform data quality checks, and transform data using ETL tools.
• You will perform data transformations, modeling, and validation activities, as well as configure applications to the client context. You will also develop scripts to validate, transform, and load raw data using programming languages such as Python and / or PySpark.
• In this role, you will determine database structural requirements by analyzing client operations, applications, and programming.
• You will develop cross-site relationships to enhance idea generation, and manage stakeholders.
• Lastly, you will collaborate with the team to support ongoing business processes by delivering high-quality end products on-time and perform quality checks wherever required.

• Evaluate customers skills, needs and build productive long lasting relationships
• Meet personal and team sales targets
• Research accounts and generate or follow through sales leads
• Attend meeting, sales events and trainings to keep abreast of the latest developments
• Must have experience in sales
• Ability to achieve monthly targets
• Will have to sell banking products like loans and swipe machines
• Must be having two wheeler license and a two wheeler
• Must be a graduate.

Job Title: Telecalling Executive

Work from Office - Vaishali Nagar, Jaipur 

Job Description

- Telephonic Sale Conversion from given leads of potential buyers.

- Candidate will be pitching an Ed-tech program i.e. Digital Marketing Course

- Handle objections by clarifying, convincing, and working through differences to a positive conclusion with prospective and present clients.

- Making use of a platform like Business WhatsApp to create a personal touch with buyers.

- Using knowledge of the market and competitors, identify and develop the company's unique selling propositions and differentiators.

- Submit daily progress reports and ensure data is accurate.

- Track and record activity on accounts and help to close deals to meet these targets.

- Understand the company’s goal and purpose so that will continue to enhance the company’s performance.

Functional Area: Telecalling, Client Communication, Lead

Employment Type: Full Time, Permanent

Salary: Rs. 10,000/- -Rs. 20,000/-

Experience: 3 Months - 12 Months

Education: Graduation or relevant

About Company

Name: Techiegigs

Website: https://techiegigs.com/

Sector: Education