
Role Description:
● Own, deploy, configure, and manage infrastructure environment and/or applications in
both private and public cloud through cross-technology administration (OS, databases,
virtual networks), scripting, and monitoring automation execution.
● Manage incidents with a focus on service restoration.
● Act as the primary point of contact for all compute, network, storage, security, or
automation incidents/requests.
● Manage rollout of patches and release management schedule and implementation.
Technical experience:
● Strong knowledge of scripting languages such as Bash, Python, and Golang.
● Expertise in using command line tools and shells
● Strong working knowledge of Linux/UNIX and related applications
● Knowledge in implementing DevOps and having an inclination towards automation.
● Sound knowledge in infrastructure-as-a-code approaches with Puppet, Chef, Ansible, or
Terraform, and Helm. (preference towards Terraform, Ansible, and Helm)
● Must have strong experience in technologies such as Docker, Kubernetes, OpenShift,
etc.
● Working with REST/gRPC/GraphQL APIs
● Knowledge in networking, firewalls, network automation
● Experience with Continuous Delivery pipelines - Jenkins/JenkinsX/ArgoCD/Tekton.
● Experience with Git, GitHub, and related tools
● Experience in at least one public cloud provider
Skills/Competencies
● Foundation: OS (Linux/Unix) & N/w concepts and troubleshooting
● Automation: Bash or Python or Golang
● CI/CD & Config Management: Jenkin, Ansible, ArgoCD, Helm, Chef/Puppet, Git/GitHub
● Infra as a Code: Terraform
● Platform: Docker, K8s, VMs
● Databases: MySQL, PostgreSql, DataStore (Mongo, Redis, AeroSpike) good to have
● Security: Vulnerability Management and Golden Image
● Cloud: Deep working knowledge on any public cloud (GCP preferable)
● Monitoring Tools: Prometheus, Grafana, NewRelic

About EnterpriseMinds
About
Enterprise Minds, with core focus on engineering products, automation and intelligence, partners customers on the trajectory towards increasing outcomes, relevance and growth.
Harnessing the power of Data and the forces that define AI, Machine Learning and Data Science, we believe in institutionalising go-to-market models and not just explore possibilities.
We believe in a customer-centric ethic without and people-centric paradigm within. With a strong sense of community, ownership and collaboration our people work in a spirit of co-creation, co-innovation and co-development to engineer next-generation software products with the help of accelerators.
Through Communities we connect and attract talent that shares skills and expertise. Through Innovation Labs and global design studios we deliver creative solutions.
We create vertical isolated pods which has narrow but deep focus. We also create horizontal pods to collaborate and deliver sustainable outcomes.
We follow Agile methodologies to fail fast and deliver scalable and modular solutions. We constantly self-asses and realign to work with each customer in the most impactful manner.
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Job Summary :
We are looking for a proactive and skilled Senior DevOps Engineer to join our team and play a key role in building, managing, and scaling infrastructure for high-performance systems. The ideal candidate will have hands-on experience with Kubernetes, Docker, Python scripting, cloud platforms, and DevOps practices around CI/CD, monitoring, and incident response.
Key Responsibilities :
- Design, build, and maintain scalable, reliable, and secure infrastructure on cloud platforms (AWS, GCP, or Azure).
- Implement Infrastructure as Code (IaC) using tools like Terraform, Cloud Formation, or similar.
- Manage Kubernetes clusters, configure namespaces, services, deployments, and auto scaling.
CI/CD & Release Management :
- Build and optimize CI/CD pipelines for automated testing, building, and deployment of services.
- Collaborate with developers to ensure smooth and frequent deployments to production.
- Manage versioning and rollback strategies for critical deployments.
Containerization & Orchestration using Kubernetes :
- Containerize applications using Docker, and manage them using Kubernetes.
- Write automation scripts using Python or Shell for infrastructure tasks, monitoring, and deployment flows.
- Develop utilities and tools to enhance operational efficiency and reliability.
Monitoring & Incident Management :
- Analyze system performance and implement infrastructure scaling strategies based on load and usage trends.
- Optimize application and system performance through proactive monitoring and configuration tuning.
Desired Skills and Experience :
- Experience Required - 8+ yrs.
- Hands-on experience on cloud services like AWS, EKS etc.
- Ability to design a good cloud solution.
- Strong Linux troubleshooting, Shell Scripting, Kubernetes, Docker, Ansible, Jenkins Skills.
- Design and implement the CI/CD pipeline following the best industry practices using open-source tools.
- Use knowledge and research to constantly modernize our applications and infrastructure stacks.
- Be a team player and strong problem-solver to work with a diverse team.
- Having good communication skills.
ROLE & RESPONSIBILITIES:
We are hiring a Senior DevSecOps / Security Engineer with 8+ years of experience securing AWS cloud, on-prem infrastructure, DevOps platforms, MLOps environments, CI/CD pipelines, container orchestration, and data/ML platforms. This role is responsible for creating and maintaining a unified security posture across all systems used by DevOps and MLOps teams — including AWS, Kubernetes, EMR, MWAA, Spark, Docker, GitOps, observability tools, and network infrastructure.
KEY RESPONSIBILITIES:
1. Cloud Security (AWS)-
- Secure all AWS resources consumed by DevOps/MLOps/Data Science: EC2, EKS, ECS, EMR, MWAA, S3, RDS, Redshift, Lambda, CloudFront, Glue, Athena, Kinesis, Transit Gateway, VPC Peering.
- Implement IAM least privilege, SCPs, KMS, Secrets Manager, SSO & identity governance.
- Configure AWS-native security: WAF, Shield, GuardDuty, Inspector, Macie, CloudTrail, Config, Security Hub.
- Harden VPC architecture, subnets, routing, SG/NACLs, multi-account environments.
- Ensure encryption of data at rest/in transit across all cloud services.
2. DevOps Security (IaC, CI/CD, Kubernetes, Linux)-
Infrastructure as Code & Automation Security:
- Secure Terraform, CloudFormation, Ansible with policy-as-code (OPA, Checkov, tfsec).
- Enforce misconfiguration scanning and automated remediation.
CI/CD Security:
- Secure Jenkins, GitHub, GitLab pipelines with SAST, DAST, SCA, secrets scanning, image scanning.
- Implement secure build, artifact signing, and deployment workflows.
Containers & Kubernetes:
- Harden Docker images, private registries, runtime policies.
- Enforce EKS security: RBAC, IRSA, PSP/PSS, network policies, runtime monitoring.
- Apply CIS Benchmarks for Kubernetes and Linux.
Monitoring & Reliability:
- Secure observability stack: Grafana, CloudWatch, logging, alerting, anomaly detection.
- Ensure audit logging across cloud/platform layers.
3. MLOps Security (Airflow, EMR, Spark, Data Platforms, ML Pipelines)-
Pipeline & Workflow Security:
- Secure Airflow/MWAA connections, secrets, DAGs, execution environments.
- Harden EMR, Spark jobs, Glue jobs, IAM roles, S3 buckets, encryption, and access policies.
ML Platform Security:
- Secure Jupyter/JupyterHub environments, containerized ML workspaces, and experiment tracking systems.
- Control model access, artifact protection, model registry security, and ML metadata integrity.
Data Security:
- Secure ETL/ML data flows across S3, Redshift, RDS, Glue, Kinesis.
- Enforce data versioning security, lineage tracking, PII protection, and access governance.
ML Observability:
- Implement drift detection (data drift/model drift), feature monitoring, audit logging.
- Integrate ML monitoring with Grafana/Prometheus/CloudWatch.
4. Network & Endpoint Security-
- Manage firewall policies, VPN, IDS/IPS, endpoint protection, secure LAN/WAN, Zero Trust principles.
- Conduct vulnerability assessments, penetration test coordination, and network segmentation.
- Secure remote workforce connectivity and internal office networks.
5. Threat Detection, Incident Response & Compliance-
- Centralize log management (CloudWatch, OpenSearch/ELK, SIEM).
- Build security alerts, automated threat detection, and incident workflows.
- Lead incident containment, forensics, RCA, and remediation.
- Ensure compliance with ISO 27001, SOC 2, GDPR, HIPAA (as applicable).
- Maintain security policies, procedures, RRPs (Runbooks), and audits.
IDEAL CANDIDATE:
- 8+ years in DevSecOps, Cloud Security, Platform Security, or equivalent.
- Proven ability securing AWS cloud ecosystems (IAM, EKS, EMR, MWAA, VPC, WAF, GuardDuty, KMS, Inspector, Macie).
- Strong hands-on experience with Docker, Kubernetes (EKS), CI/CD tools, and Infrastructure-as-Code.
- Experience securing ML platforms, data pipelines, and MLOps systems (Airflow/MWAA, Spark/EMR).
- Strong Linux security (CIS hardening, auditing, intrusion detection).
- Proficiency in Python, Bash, and automation/scripting.
- Excellent knowledge of SIEM, observability, threat detection, monitoring systems.
- Understanding of microservices, API security, serverless security.
- Strong understanding of vulnerability management, penetration testing practices, and remediation plans.
EDUCATION:
- Master’s degree in Cybersecurity, Computer Science, Information Technology, or related field.
- Relevant certifications (AWS Security Specialty, CISSP, CEH, CKA/CKS) are a plus.
PERKS, BENEFITS AND WORK CULTURE:
- Competitive Salary Package
- Generous Leave Policy
- Flexible Working Hours
- Performance-Based Bonuses
- Health Care Benefits
Review Criteria
- Strong DevOps /Cloud Engineer Profiles
- Must have 3+ years of experience as a DevOps / Cloud Engineer
- Must have strong expertise in cloud platforms – AWS / Azure / GCP (any one or more)
- Must have strong hands-on experience in Linux administration and system management
- Must have hands-on experience with containerization and orchestration tools such as Docker and Kubernetes
- Must have experience in building and optimizing CI/CD pipelines using tools like GitHub Actions, GitLab CI, or Jenkins
- Must have hands-on experience with Infrastructure-as-Code tools such as Terraform, Ansible, or CloudFormation
- Must be proficient in scripting languages such as Python or Bash for automation
- Must have experience with monitoring and alerting tools like Prometheus, Grafana, ELK, or CloudWatch
- Top tier Product-based company (B2B Enterprise SaaS preferred)
Preferred
- Experience in multi-tenant SaaS infrastructure scaling.
- Exposure to AI/ML pipeline deployments or iPaaS / reverse ETL connectors.
Role & Responsibilities
We are seeking a DevOps Engineer to design, build, and maintain scalable, secure, and resilient infrastructure for our SaaS platform and AI-driven products. The role will focus on cloud infrastructure, CI/CD pipelines, container orchestration, monitoring, and security automation, enabling rapid and reliable software delivery.
Key Responsibilities:
- Design, implement, and manage cloud-native infrastructure (AWS/Azure/GCP).
- Build and optimize CI/CD pipelines to support rapid release cycles.
- Manage containerization & orchestration (Docker, Kubernetes).
- Own infrastructure-as-code (Terraform, Ansible, CloudFormation).
- Set up and maintain monitoring & alerting frameworks (Prometheus, Grafana, ELK, etc.).
- Drive cloud security automation (IAM, SSL, secrets management).
- Partner with engineering teams to embed DevOps into SDLC.
- Troubleshoot production issues and drive incident response.
- Support multi-tenant SaaS scaling strategies.
Ideal Candidate
- 3–6 years' experience as DevOps/Cloud Engineer in SaaS or enterprise environments.
- Strong expertise in AWS, Azure, or GCP.
- Strong expertise in LINUX Administration.
- Hands-on with Kubernetes, Docker, CI/CD tools (GitHub Actions, GitLab, Jenkins).
- Proficient in Terraform/Ansible/CloudFormation.
- Strong scripting skills (Python, Bash).
- Experience with monitoring stacks (Prometheus, Grafana, ELK, CloudWatch).
- Strong grasp of cloud security best practices.
Please Apply - https://zrec.in/L51Qf?source=CareerSite
About Us
Infra360 Solutions is a services company specializing in Cloud, DevSecOps, Security, and Observability solutions. We help technology companies adapt DevOps culture in their organization by focusing on long-term DevOps roadmap. We focus on identifying technical and cultural issues in the journey of successfully implementing the DevOps practices in the organization and work with respective teams to fix issues to increase overall productivity. We also do training sessions for the developers and make them realize the importance of DevOps. We provide these services - DevOps, DevSecOps, FinOps, Cost Optimizations, CI/CD, Observability, Cloud Security, Containerization, Cloud Migration, Site Reliability, Performance Optimizations, SIEM and SecOps, Serverless automation, Well-Architected Review, MLOps, Governance, Risk & Compliance. We do assessments of technology architecture, security, governance, compliance, and DevOps maturity model for any technology company and help them optimize their cloud cost, streamline their technology architecture, and set up processes to improve the availability and reliability of their website and applications. We set up tools for monitoring, logging, and observability. We focus on bringing the DevOps culture to the organization to improve its efficiency and delivery.
Job Description
Job Title: Senior DevOps Engineer (Infrastructure/SRE)
Department: Technology
Location: Gurgaon
Work Mode: On-site
Working Hours: 10 AM - 7 PM
Terms: Permanent
Experience: 4-6 years
Education: B.Tech/MCA
Notice Period: Immediately
About Us
At Infra360.io, we are a next-generation cloud consulting and services company committed to delivering comprehensive, 360-degree solutions for cloud, infrastructure, DevOps, and security. We partner with clients to transform and optimize their technology landscape, ensuring resilience, scalability, cost efficiency and innovation.
Our core services include Cloud Strategy, Site Reliability Engineering (SRE), DevOps, Cloud Security Posture Management (CSPM), and related Managed Services. We specialize in driving operational excellence across multi-cloud environments, helping businesses achieve their goals with agility and reliability.
We thrive on ownership, collaboration, problem-solving, and excellence, fostering an environment where innovation and continuous learning are at the forefront. Join us as we expand and redefine what’s possible in cloud technology and infrastructure.
Role Summary
We are looking for a Senior DevOps Engineer (Infrastructure) to design, automate, and manage cloud-based and datacentre infrastructure for diverse projects. The ideal candidate will have deep expertise in a public cloud platform (AWS, GCP, or Azure), with a strong focus on cost optimization, security best practices, and infrastructure automation using tools like Terraform and CI/CD pipelines.
This role involves designing scalable architectures (containers, serverless, and VMs), managing databases, and ensuring system observability with tools like Prometheus and Grafana. Strong leadership, client communication, and team mentoring skills are essential. Experience with VPN technologies and configuration management tools (Ansible, Helm) is also critical. Multi-cloud experience and familiarity with APM tools are a plus.
Ideal Candidate Profile
- Solid 4-6 years of experience as a DevOps engineer with a proven track record of architecting and automating solutions on Cloud
- Experience in troubleshooting production incidents and handling high-pressure situations.
- Strong leadership skills and the ability to mentor team members and provide guidance on best practices.
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
- Extensive experience with Kubernetes, Terraform, ArgoCD, and Helm.
- Strong with at least one public cloud AWS/GCP/Azure
- Strong with Cost Optimization and Security Best practices
- Strong with Infrastructure automation using Terraform and CI/CD automation
- Strong with Configuration Management using Ansible, Helm etc
- Good with designing architectures (Containers, Serverless, VMs etc)
- Hands-on Experience working on Multiple Projects
- Strong with Client communication and requirements gathering
- Databases management experience
- Good experience with Prometheus, Grafana & Alert Manager
- Able to manage multiple clients and take ownership of client issues.
- Experience with Git and coding best practices
- Proficiency in cloud networking, including VPCs, DNS, VPNs (OpenVPN, OpenSwan, Pritunl, Site-to-Site VPNs), load balancers, and firewalls, ensuring secure and efficient connectivity.
- Strong understanding of cloud security best practices, identity and access management (IAM), and compliance requirements for modern infrastructure.
Good to have
- Multi-cloud experience with AWS, GCP & Azure
- Experience with APM & Observability tools like - Newrelic, Datadog, and OpenTelemetry
- Proficiency in scripting languages (Python, Go) for automation and tooling to improve infrastructure and application reliability.
Key Responsibilities
- Design and Development:
- Architect, design, and develop high-quality, scalable, and secure cloud-based software solutions.
- Collaborate with product and engineering teams to translate business requirements into technical specifications.
- Write clean, maintainable, and efficient code, following best practices and coding standards.
- Cloud Infrastructure:
- Develop and optimise cloud-native applications, leveraging cloud services like AWS, Azure, or Google Cloud Platform (GCP).
- Implement and manage CI/CD pipelines for automated deployment and testing.
- Ensure the security, reliability, and performance of cloud infrastructure.
- Technical Leadership:
- Mentor and guide junior engineers, providing technical leadership and fostering a collaborative team environment.
- Participate in code reviews, ensuring adherence to best practices and high-quality code delivery.
- Lead technical discussions and contribute to architectural decisions.
- Problem Solving and Troubleshooting:
- Identify, diagnose, and resolve complex software and infrastructure issues.
- Perform root cause analysis for production incidents and implement preventative measures.
- Continuous Improvement:
- Stay up-to-date with the latest industry trends, tools, and technologies in cloud computing and software engineering.
- Contribute to the continuous improvement of development processes, tools, and methodologies.
- Drive innovation by experimenting with new technologies and solutions to enhance the platform.
- Collaboration:
- Work closely with DevOps, QA, and other teams to ensure smooth integration and delivery of software releases.
- Communicate effectively with stakeholders, including technical and non-technical team members.
- Client Interaction & Management:
- Will serve as a direct point of contact for multiple clients.
- Able to handle the unique technical needs and challenges of two or more clients concurrently.
- Involve both direct interaction with clients and internal team coordination.
- Production Systems Management:
- Must have extensive experience in managing, monitoring, and debugging production environments.
- Will work on troubleshooting complex issues and ensure that production systems are running smoothly with minimal downtime.
We are looking "Sr.Software Engineer(Devops)" for Reputed Client @ Bangalore Permanent Role.
Experience: 4+ Yrs
Responsibilities:
• As part of a team you will design, develop, and maintain scalable multi cloud DevOps blueprint.
• Understand overall virtualization platform architecture in cloud environments and design best of class solutions that fit the SaaS offering & legacy application modernization
• Continuously improve CI/CD pipeline, tools, processes and procedures and systems relating to Developer Productivity
• Collaborate continuously with the product development teams to implement CI/CD pipeline.
• Contribute to the subject matter on Developer Productivity, DevOps, Infrastructure Automation best practices.
Mandatory Skills:
• 1+ years of commercial server-side software development experience & 3+ years of commercial DevOps experience.
• Strong scripting skills (Java or Python) is a must.
• Experience with automation tools such as Ansible, Chef, Puppet etc.
• Hands-on experience with CI/CD tools such as GitLab, Jenkins, Nexus, Artifactory, Maven, Gradle
• Hands-on working experience in developing or deploying microservices is a must.
• Hands-on working experience of at least of the popular cloud infrastructure such as AWS / Azure / GCP / Red Hat OpenStack is a must.
• Knowledge about microservices hosted in leading cloud environments
• Experience with containerizing applications (Docker preferred) is a must
• Hands-on working experience of automating deployment, scaling, and management of containerized applications (Kubernetes) is a must.
• Strong problem-solving, analytical skills and good understanding of the best practices for building, testing, deploying and monitoring software
Mandatory Skills:
• Experience working with Secret management services such as HashiCorp Vault is desirable.
• Experience working with Identity and access management services such as Okta, Cognito is desirable.
• Experience with monitoring systems such as Prometheus, Grafana is desirable.
Educational Qualifications and Experience:
• B.E/B.Tech/MCA/M.Tech (Computer science/Information science/Information Technology is a Plus)
• 4 to 6 years of hands-on experience in server-side application development & DevOps
- At least 5 year of experience in Cloud technologies-AWS and Azure and developing.
- Experience in implementing DevOps practices and DevOps-tools in areas like CI/CD using Jenkins environment automation, and release automation, virtualization, infra as a code or metrics tracking.
- Hands on experience in DevOps tools configuration in different environments.
- Strong knowledge of working with DevOps design patterns, processes and best practices
- Hand-on experience in Setting up Build pipelines.
- Prior working experience in system administration or architecture in Windows or Linux.
- Must have experience in GIT (BitBucket, GitHub, GitLab)
- Hands-on experience on Jenkins pipeline scripting.
- Hands-on knowledge in one scripting language (Nant, Perl, Python, Shell or PowerShell)
- Configuration level skills in tools like SonarQube (or similar tools) and Artifactory.
- Expertise on Virtual Infrastructure (VMWare or VirtualBox or QEMU or KVM or Vagrant) and environment automation/provisioning using SaltStack/Ansible/Puppet/Chef
- Deploying, automating, maintaining and managing Azure cloud based production systems including monitoring capacity.
- Good to have experience in migrating code repositories from one source control to another.
- Hands-on experience in Docker container and orchestration based deployments like Kubernetes, Service Fabric, Docker swarm.
- Must have good communication skills and problem solving skills
We are looking for a Senior Platform Engineer responsible for handling our GCP/AWS clouds. The candidate will be responsible for automating the deployment of cloud infrastructure and services to support application development and hosting (architecting, engineering, deploying, and operationally managing the underlying logical and physical cloud computing infrastructure).
Job Description:
● Collaborate with teams to build and deliver solutions implementing serverless, microservice-based, IaaS, PaaS, and containerized architectures in GCP/AWS environments.
●Responsible for deploying highly complex, distributed transaction processing systems.
● Work on continuous improvement of the products through innovation and learning. Someone with a knack for benchmarking and optimization
● Hiring, developing, and cultivating a high and reliable cloud support team ● Building and operating complex CI/CD pipelines at scale
● Work with GCP Services, Private Service Connect, Cloud Run, Cloud Functions, Pub/Sub, Cloud Storage, Networking
● Collaborate with Product Management and Product Engineering teams to drive excellence in Google Cloud products and features.
● Ensures efficient data storage and processing functions by company security policies and best practices in cloud security.
● Ensuring scaled database setup/monitoring with near zero downtime
DevOps Engineer
KNOLSKAPE is looking for a DevOps Engineer to help us build Educational platforms and products that make learning experiential for leaders of the world.
DevOps Engineer responsibilities include deploying product updates, identifying production issues, and implementing integrations that meet customer needs. If you have a solid background in working with cloud technologies, setting up efficient deployment processes, and are motivated to work with diverse and talented teams, we’d like to meet you.
Ultimately, you will execute and automate operational processes fast, accurately, and securely.
Skills and Experience
- 2+ years of experience in building infrastructure experience with Cloud Providers ( AWS / Azure / GCP)
- Build and Deployment Management (Gitlab).
- Experience in writing automation scripts using Shell, Python, and Terraform based.
- Good experience in building pipelines with YAML-based knowledge of the GitLab environment.
- System Administration skill set.
- Docker/Kubernetes container infrastructure and orchestration
- Deploying/operating NodeJs/PHP/LAMP framework-based clusters with infrastructure.
- Monitoring, metrics collection, and distributed tracing
- Infrastructure as code” – Experience with Terraform preferred.
- Strong AWS Deployment Experience
- Provide system-level technical support
- Desire to learn new technologies while supporting existing
Roles and Responsibilities
- End to End-building CI/CD pipelines using tools like Jenkins and Jenkins Pipelines etc.
- Build CI/CD pipelines to orchestrate provisioning and deployment of both large scale systems
- Develop and implement instrumentation for monitoring the health and availability of services including fault detection, alerting, triage, and recovery (automated and manual)
- Develop, improve, and thoroughly document operational practices and procedures.
- Perform tasks related to securing and keeping the products, tools, and processes you are responsible for securing our infrastructure.
- Agile software development practices
- Understand IT processes, including architecture, design, implementation, and operations
- Open Source development experience
- Self-motivated, able and willing to help where help is needed
- Able to build relationships, be culturally sensitive, have goal alignment, have learning agility
Location: Bangalore
About KNOLSKAPE
KNOLSKAPE is an end-to-end learning and assessment platform for accelerated employee development. Our core belief is that desired business outcomes are achieved best when learning needs are aligned with business requirements, but traditional methodologies for capability development require a new, more updated approach. Keeping with this philosophy, we offer engaging, immersive, and experiential learning and assessment solutions - strategy cascading, business acumen, change management, leadership pipeline, digital capabilities, and talent assessments. Leveraging a blended omnichannel delivery model, KNOLSKAPE offers instructor-led classroom sessions, live virtual sessions, and self-paced courses to suit every learning need.
More than 300 clients in 25 countries have benefited from KNOLSKAPE's award-winning experiential solutions. A 120+ strong team based out of offices in Singapore, India, Malaysia, and the USA serves a rapidly growing global client base across industries such as banking and finance, consulting, IT, FMCG, retail, manufacturing, infrastructure, pharmaceuticals, engineering, auto, government and academia.
KNOLSKAPE is a global Top 20 gamification company, recipient of numerous Brandon Hall awards, and has been recognized as a company to watch for in the Talent Management Space, by Frost & Sullivan, and as a disruptor in the learning space, by Bersin by Deloitte.
Our Client is an IT infrastructure services company, focused and specialized in delivering solutions and services on Microsoft products and technologies. They are a Microsoft partner and cloud solution provider. Our Client's objective is to help small, mid-sized as well as global enterprises to transform their business by using innovation in IT, adapting to the latest technologies and using IT as an enabler for business to meet business goals and continuous growth.
With focused and experienced management and a strong team of IT Infrastructure professionals, they are adding value by making IT Infrastructure a robust, agile, secure and cost-effective service to the business. As an independent IT Infrastructure company, they provide their clients with unbiased advice on how to successfully implement and manage technology to complement their business requirements.
- Providing on-call support within a high availability production environment
- Logging issues
- Providing Complex problem analysis and resolution for technical and application issues
- Supporting and collaborating with team members
- Running system updates
- Monitoring and responding to system alerts
- Developing and running system health checks
- Applying industry standard practices across the technology estate
- Performing system reviews
- Reviewing and maintaining infrastructure configuration
- Diagnosing performance issues and network bottlenecks
- Collaborating within geographically distributed teams
- Supporting software development infrastructure by continuous integration and delivery standards
- Working closely with developers and QA teams as part of a customer support centre
- Projecting delivery work, either individually or in conjunction with other teams, external suppliers or contractors
- Ensuring maintenance of the technical environments to meet current standards
- Ensuring compliance with appropriate industry and security regulations
- Providing support to Development and Customer Support teams
- Managing the hosted infrastructure through vendor engagement
- Managing 3rd party software licensing ensuring compliance
- Delivering new technologies as agreed by the business
What you need to have:
- Experience working within a technical operations environment relevant to associated skills stated.
- Be proficient in:
- Linux, zsh/ bash/ similar
- ssh, tmux/ screen/ similar
- vim/ emacs/ similar
- Computer networking
- Have a reasonable working knowledge of:
- Cloud infrastructure, Preferably GCP
- One or more programming/ scripting languages
- Git
- Docker
- Web services and web servers
- Databases, relational and NoSQL
- Some familiarity with:
- Puppet, ansible
- Terraform
- GitHub, CircleCI , Kubernetes
- Scripting language- Shell
- Databases: Cassandra, Postgres, MySQL or CloudSQL
- Agile working practices including scrum and Kanban
- Private & public cloud hosting environments
- Strong technology interests with a positive ‘can do’ attitude
- Be flexible and adaptable to changing priorities
- Be good at planning and organising their own time and able to meet targets and deadlines without supervision
- Excellent written and verbal communication skills.
- Approachable with both colleagues and team members
- Be resourceful and practical with an ability to respond positively and quickly to technical and business challenges
- Be persuasive, articulate and influential, but down to earth and friendly with own team and colleagues
- Have an ability to establish relationships quickly and to work effectively either as part of a team or singularly
- Be customer focused with both internal and external customers
- Be capable of remaining calm under pressure
- Technically minded with good problem resolution skills and systematic manner
- Excellent documentation skills
- Prepared to participate in out of hours support rota











