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Strategic Activities · Understand the current technology landscape and identify the critical gaps in terms of the overarching requirements from various core functions (commercial, operations, etc.) · Decide on and design the overall technology strategy and roadmap to fit the organizational need for Air India · Hold the team accountable to drive enterprise level digital transformation projects that align with the overall organizational strategy and different requirements of the functions · Provide guidance and recommendations to the CDTO and senior leadership on different enterprise and data architecture options and make the business case for selecting the appropriate model · Act as an SME of Digital/ Technology Architecture for the senior management Digital and Technology Architecture · Head the digital transformation and innovation projects from idea generation to new ventures in close collaboration with business stakeholders and external partners · Present the vision & value of proposed architectures and solutions to a wide range of audiences in alignment with business priorities and objectives · Plans tasks and estimates for the required research and volume of activities to complete work · Own and assess non-functional requirements and propose solutions for Availability, Backup, Capacity, Performance, Redundancy, Reliability, Scalability, Supportability, Risks and Costs models · Provide strategic guidance to teams on managing third-party service providers in terms of service levels, costing, etc. · Drive the team to ensure appropriate documentation is developed in support of value realization · Lead the technical team and head collaboration between Business Users and software providers to build digital solutions Enterprise Architecture · Ownership of overall Enterprise Architecture including compliances and standards · Head the overall Architecture blueprint and roadmap for Air India applications aligning with Enterprise Architecture · Identify important potential technologies and approaches to address current and future Enterprise needs, evaluating their applicability and fit, as well as leading the definition of standards and best practice for their use Data Architecture · Ownership of overall Data Architecture including compliances and standards · Head the overall Architecture blueprint and roadmap for Air India applications aligning with Data Architecture · Identify important potential technologies and approaches to address current and future Data needs, evaluating their applicability and fit, as well as leading the definition of standards and best practice for their use Team Management · Lead the technical team and head collaboration between Business Users and software providers to build digital solutions · Support, nurture and develop the team members’ skills in all digital transformation and architecture innovation aspect |

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Job description
Role: Junior Content Writer
Job Type: Full-time
Exp: 0- 1yrs
Location: Ambattur, Chennai
Requirements:
Key Responsibilities:
- Content Creation: Write, edit, and publish engaging content for various platforms, including blogs, websites, social media, and marketing materials.
- Research: Conduct thorough research to ensure content accuracy and relevance, utilizing credible sources and industry insights.
- SEO Optimization: Implement SEO best practices to improve content visibility and drive organic traffic.
- Collaboration: Work closely with marketing, design, and product teams to develop cohesive content strategies and campaigns.
- Content Management: Maintain an organized content calendar and ensure timely delivery of all written materials.
- Audience Engagement: Analyze audience engagement metrics to inform content strategy and improve overall effectiveness.
- Proofreading: Edit and proofread content to ensure clarity, consistency, and adherence to brand guidelines.
Qualifications:
- Education: Bachelor’s degree in English, Communications, Journalism, or a related field.
- Skills:
- Exceptional writing, editing, and proofreading skills.
- Strong understanding of SEO principles and content marketing strategies.
- Familiarity with content management systems (CMS) and basic HTML is a plus.
- Ability to adapt writing style to suit different audiences and platforms.
Benefits:
- Opportunities for professional growth and skill development.
- Provident Fund and ESI
- Team outing and Team Lunch
If you are passionate about Writing and have a strong foundation, we encourage you to apply!
with the subject line "Application for Content Writer".
Let’s get started on building your path to success!
• Promote insurance products and services through digital and offline marketing channels.
• Identify potential customers and generate qualified leads.
• Assist in organizing and participating in promotional campaigns, marketing initiatives,
and customer engagement activities.
• Support the sales team in pitching insurance plans and explaining product benefits.
• Collect and analyze market feedback for continuous improvement.
• Stay updated with industry trends and product knowledge.
• Maintain accurate records of outreach and customer interactions using CRM tools or
spreadsheets.
• Close sales deals and work towards achieving monthly/quarterly sales targets.
• Travel to different cities for client meetings, product demos, and business negotiations.
• Visit customer sites to understand requirements and build strong business relationships.
• Maintain proper documentation of leads, follow-ups, and sales activities.
About the Role:
We are looking for a Customer Success associate with strong experience in client management, customer success, support or account management. One should have a strong understanding of investment management workflows and operations, client facing experience and ability to manage multiple projects and work collaboratively.
Responsibilities:
- Answering day to day client queries and providing creative solutions
- Working on large scale project that optimize our clients’ workflows
- Training clients on the EDS platform
- Helping to improve client documentation, writing help articles, or creating how to videos
- Becoming an expert on the EDS platform
Desired Skills / Qualifications:
- Candidate should possess a Bachelor or master’s degree in finance or Applied Statistics & Analytics.
- Experience of working at financial services/technology company((ie FactSet, MSCI, Enfusion, S&P, etc).
- Ability to manage multiple projects and work collaboratively.
- Should have excellent writing and verbal communication skills.
Benefits and Perks:
- Atmosphere of growth and opportunity
- Collaborative culture of smart, young and dedicated people
- Super modern WeWork office with the cappuccino on tap, ping pong tables, and exciting atmosphere
- Other perks and employee benefit
• Responsible for writing, editing, and proofreading content
• Ideating and formulating a suitable content strategy to support the business needs
• Enhancing web traffic and user engagement by managing content across all social media
platforms
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• Collaborate with marketing, PR, and customer experience to develop a variety of content
marketing materials
• Interpret creative direction and adapt points from creative briefs into persuasive copy
• Scheduling timelines for posting content
SKILLS REQUIRED:
• Creativity and ability to develop engaging content
• Excellent communication and writing skills
• Good time management and organizational skills
• Basic technical knowledge of HTML and web publishing and high computer literacy
• Knowledge of SEO and web traffic metric
• Social media management experience
• Strong research skills
- Engage and individually manage customers from inception of the project until the solution is live
- Provide technical, business consulting and product expertise to customers enabling comprehensive solution to be delivered to the customers
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- Determine the scope of the implementation technology solution and the resources required to successfully complete
- Develop client requirements specifications for integrations, product extension and enhancements
- Produce requirements specifications for the product management and engineering teams clearly articulating end-state requirements to meet customer expectations
- Produce and manage client-facing documentation such as business requirements document, Gap document, Acceptance documents, solution mapping documents and so on
- Ensure successful implementation/configuration of standard product suite and any additional customizations for each customer
- Participate in project planning activities, including defining detailed project tasks/activities
- Conduct implementation pilots and help customer envision final solution
- Train new clients on the essentials of systems to get them started on implementations
Minimum & Preferred Qualifications & Qualities
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- Ability to speak English fluently
- PMP, ITIL Certifications is a plus
About the Organization
Real Estate Syndicators leverage SyndicationPro to manage billions in real estate assets and thousands of investors. Growing at 17% MoM, SyndicationPro is #1 Platform To Automate Real Estate Fund Raising, Investor Relations, & Close More Deals!
What makes SyndicationPro unique is that it is cash flow positive while maintaining a healthy growth rate and is backed by seasoned investors and real estate magnates. We are also a FirstPrinciples.io Venture Studio Company, giving us the product engineering, growth, and operational backbone in India to scale our team.
Our story has been covered by Bloomberg Business, Yahoo Finance, and several other renowned news outlets.
Why this Role
We are scaling our Customer Support & Success organization and you will have the opportunity to see how the systems and processes are built for an SaaS company that is rapidly scaling. Our Customer Support & Success Team is led by expierened SaaS Operators who can provide you the guidance and mentorship to growth quickly. You will also have the oppurtunity for faster than normal promotion cycles.
Roles and Responsibilities
- Engage with our clients primarily through email, phone, or our ticketing system
- Understand client needs and tackle problems
- Think creatively about technical issues and find ways to change showstoppers into positive ways forward
- Work closely with internal teams and external partners to deep dive on a customer request or Issue to provider resolution within SLA.
- Manage workflow using our systems to ensure nothing falls to the bottom of the to-do list
- Keep current on product releases and updates
- Share the knowledge among your fellow trouble-shooters and create knowledge articles when necessary
- Support Customers working with Migration teams on Data Migrations to our Platform.
- Work on migrating sensitive customer data from a third-party investment platform or Excel to SyndicationPro with minimal supervision.
- Understand the client’s needs and set up the SyndicationPro platform to meet customer expectations.
- A passion for solving problems.
- A way with words that makes technical topics easy to understand
- A keen eye for getting to the root cause of an issue
- A love of helping people
- An ability to manage multiple needs and keep them all on track
- A strong ethos towards helping the team win
- Prior experience in SaaS environments
- Experience with MS Office and data programs
- Attention to detail
- Confidentiality
-
Experience in writing professional Emails
-
Experience in handling a high volume of customer queries
-
Must have 1-2 years of prior experience in SAAS environments.
-
Must be comfortable working during night shifts.
Working at Apptroit Technologies Pvt Ltd
Develop faster - with our commitment to the best professional development.
Perform better - as part of a high-performance, empowering culture.
Shape an industry - with a market leader that continues to drive innovation.
Make a difference -by helping improve oral health worldwide.
Position
Reporting to the Director, Global Digital Marketing, the Digital Marketing Manager is responsible for the development and adoption of digital marketing strategies and campaign execution to promote demand generation across the business in assigned markets. The successful candidate will work with key business partners to deploy a consistent operating model across the business and manage the omni-channel deployment of digital marketing initiatives. The ideal candidate will handle communications on status of ongoing initiatives and develop analysis of opportunities in the digital space and own the digital marketing strategy and overall results of the program.
The successful candidate will have a strong background and understanding of not only of digital marketing, but all facets of digital business including analytics, site optimization, and the evolving interactive marketing landscape. Strong working knowledge around digital marketing channels and strategic development of local and global plans is a key component to success in this role.
The Digital Marketing Manager will be responsible for building a culture of quality and performance within the team and to develop data-driven, customer-centric and innovative marketing strategies.
Key Responsibilities
Develop and drive multi-channel digital marketing planning and strategy across the business
- Function as single point of contact for assigned markets to align their strategies to execution on digital channels
- Work’s cross-functionally with stakeholders in the development of strategic digital marketing plans, content and campaigns; drives collaboration on execution, building insights and optimizations with local market execution
- Owns adoption of Digital Marketing Programs and Playbook; works cross-functionally with internal and external partners to ensure adherence and consistency across execution guidelines are met.
- Collaborates with Corporate Marketing, Site Operations, Customer Analytics, and Commercial team partners in the execution of strategic, omni-channel digital marketing campaigns.
- Measures and analyzes performance of all digital campaigns and assess against goals (ROI and KPIs); adjust and execute changes to strategy based on results.
- Develop regular incrementality testing strategies to ensure highly optimized and valuable programs
- Work closely with key stakeholders within the Global Digital Marketing team to drive collaboration and alignment on planning, operations and reporting for all digital marketing initiatives.
The Ideal Candidate Will Have
Key Qualifications and Experience
- Bachelor’s degree in marketing, communication or related field
- At least 5-7 years of experience driving digital marketing programs, execution, and analysis preferably for fast paced industries (healthcare, finance, retail, manufacturing)
- Strong experience in driving B2B and/or B2C demand generation.
- Solid understanding of ecommerce and digital channels (digital advertising, email, social media and web operations)
- Strong communication skills: ability to lead high-level strategic planning sessions and deliver key findings and results to a broad audience
- Experience in supporting global markets a plus
- Experience in working within complex matrixed organizations with multiple stakeholders and dotted lines of responsibility.
- Previous experience with marketing planning tools, a plus.
Requirements
In addition to relevant industry background and functional skills, the key competencies of the ideal candidate include:
- Strong analytical skills and data-driven strategy development
- Strong project management experience and organizational skills; ability to handle multiple projects/campaigns simultaneously.
- Results orientation
- Cross-industry subject expertise
- Curiosity and ability to learn
- Plan and execute social media campaigns on all social platforms, Good knowledge of Search engine Optimization, Google Ads, PPC, and other ad campaign tools, Plan strategies for Digital marketing, Find and target audiences, Content creation skills
Excellent communication and organizational skills, KPI Management. - Must Knowledge of these tools SEMrush, Moz, Ahrefs, Mailchimp, sendinblue, Hubspot
- Excellent communication skills and presentable
Company Description
Apptroit is a leading Mobile App & Web Solution Development Company in the USA, UK, UAE and India and serving its clients across the globe. Also having proficient and dedicated Android app developers, iOS App developers, designers and digital marketing experts with a reputation for getting things done. We are well-versed in a variety of operating systems, networks, and databases. We work with just about any technology that a small business would encounter. We use this expertise to help customers with small to mid-sized projects.









