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Digital Project Manager
Digital Project Manager

Digital Project Manager at Digitally Next · Delhi · 1 - 8 years · ₹2.5L - ₹12L / yr · Profitable · Posted 22 Feb 2023

Digitally Next's logo

Digital Project Manager

Manpreet Jangra's profile picture
Posted by Manpreet Jangra
1 - 8 yrs
₹2.5L - ₹12L / yr
Delhi
Skills
Project Management

Project Management KRAsProject Management KRAs

Job Description (Major KRAs) –

1) Planning- Understand/Work/Create/Assist :

a. SMO Tracker

2) Team & Vendor Management: Individual Contribution, Buddy Coaching, Participate inRecruitment/Induction, KRA setting and Performance Evaluation:

a. Work Allocation Based on Activity Charter & SMO Tracker

b. Primary & Secondary Work related ownership to ensure business continuity as a part of risk mitigation

c. Setting up KRAs (using InnoWET) and Performance review

d. Time sheet Management & Analysis

e. Social Media Participation and updated Profile

3) Campaign Deliverables : Timely Plan, Manage, Monitor and Communicate :

a. SMO and Activity Charter specific Content & Creative work packs and stacks for clients ( weekly to monthly )

b. BTL- Onetime & Frequent list

c. ATL Excel Sheet

4) Review & Analytics:

a. Client’s success PPT and Report with executive summary

b. Team Productivity based on Time Sheets

c. Power of 5 /Activity Charter Conformance Report

d. Search Engine Marketing /Paid Campaigns Report and Plan of Action

e. Consolidated success Report /PPT for internal stakeholders

5) CRM/Account Management:

a. Presales Support for New Business Development

b. Participation & representation of Digitally Next in PR centric activities , forum and Seminars as and when required.

c. Initiate and Manage Key Account Management for cross selling opportunities to present clients

d. To be a think tank to the management by providing the required Market Intelligence and Business Intelligence related to IoT/Digital/Social Media.

6) Project Management Tools & Automation:

a. Updating and Managing Knowledge Management repository

b. Effective implementation and use of social media Tools(if any)

c. Keeping and custodian of Clients and BFGs usernames and passwords list

d. Creating and upkeep of Process Manual with SLAs

e. Building and updating templates according to work functions

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About Digitally Next

Founded :
2009
Type :
Services
Size :
20-100
Stage :
Profitable

About

Top Digital Marketing Agency
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Job Description


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4. Client Communication & Service Delivery

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  • Conduct project status meetings and provide regular progress updates to clients.
  • Manage client expectations, feedback, revisions, escalations, and delivery-related concerns.
  • Ensure a smooth onboarding process and consistent service delivery throughout the client relationship.
  • Identify opportunities to improve client satisfaction and service quality.

5. Team Coordination & Productivity

  • Coordinate with development, marketing, design, content, and client servicing teams.
  • Assign and track responsibilities in the Task Management System (TMS).
  • Monitor task completion, productivity, deadlines, and team capacity.
  • Ensure clear ownership, timely updates, and closure of assigned tasks.
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7. Reporting & Performance Monitoring

  • Prepare regular reports on project status, delivery timelines, pending tasks, resource utilization, and client concerns.
  • Track project KPIs, including on-time delivery, turnaround time, quality, productivity, and client satisfaction.
  • Report risks, delays, scope changes, and delivery challenges to management.
  • Support capacity planning and improve overall operational efficiency.


Required Skills & Qualifications:


  • Bachelor's degree in Management, IT, Computer Science, Marketing, or a related field.
  • 3–6 years of experience in project management, preferably in a digital marketing agency or IT services company.
  • Strong understanding of web development processes and digital marketing services.
  • Experience managing multiple projects, teams, timelines, and client deliverables.
  • Excellent client communication, coordination, planning, and problem-solving skills.
  • Strong organizational skills with the ability to prioritize tasks and manage deadlines.
  • Proficiency in project tracking tools, spreadsheets, documentation, and reporting.
  • Ability to handle escalations, manage expectations, and work in a deadline-driven environment.


Preferred Qualifications:


  • Experience managing both development and digital marketing projects.
  • Familiarity with Agile/Scrum methodologies and project management frameworks.
  • Previous experience in client-facing project management and service delivery.
  • Ability to analyze project performance metrics and drive continuous improvement.


Key Performance Indicators (KPIs):


  • On-time project delivery and milestone achievement.
  • Quality and accuracy of project deliverables.
  • Client satisfaction and retention.
  • Team productivity and task completion rates.
  • Reduction in project delays, rework, and unresolved issues.
  • Adherence to project scope, timelines, and agreed deliverables.
  • Accuracy and timeliness of project reporting.
  • Efficiency of resource allocation and cross-team coordination.


Ability to commute/relocate:


  • Jhalana Doongri, Jaipur, Rajasthan: Reliably commute or willing to relocate with an employer-provided relocation package (Required)


Education:


  • Bachelor's (Required)


Experience:


  • SEO Sales: 1 year (Required)
  • Social Media Sales : 1 year (Required)
  • Web Development Sales: 1 year (Required)


Language:


  • English (Required)


Location:


  • Jhalana Doongri, Jaipur, Rajasthan (Required)


Work Location: In person

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Shubham Vishwakarma

Full Stack Developer - Averlon
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