Digital Project Manager at Digitally Next · Delhi · 1 - 8 years · ₹2.5L - ₹12L / yr · Profitable · Posted 22 Feb 2023

Project Management KRAsProject Management KRAs
Job Description (Major KRAs) –
1) Planning- Understand/Work/Create/Assist :
a. SMO Tracker
2) Team & Vendor Management: Individual Contribution, Buddy Coaching, Participate inRecruitment/Induction, KRA setting and Performance Evaluation:
a. Work Allocation Based on Activity Charter & SMO Tracker
b. Primary & Secondary Work related ownership to ensure business continuity as a part of risk mitigation
c. Setting up KRAs (using InnoWET) and Performance review
d. Time sheet Management & Analysis
e. Social Media Participation and updated Profile
3) Campaign Deliverables : Timely Plan, Manage, Monitor and Communicate :
a. SMO and Activity Charter specific Content & Creative work packs and stacks for clients ( weekly to monthly )
b. BTL- Onetime & Frequent list
c. ATL Excel Sheet
4) Review & Analytics:
a. Client’s success PPT and Report with executive summary
b. Team Productivity based on Time Sheets
c. Power of 5 /Activity Charter Conformance Report
d. Search Engine Marketing /Paid Campaigns Report and Plan of Action
e. Consolidated success Report /PPT for internal stakeholders
5) CRM/Account Management:
a. Presales Support for New Business Development
b. Participation & representation of Digitally Next in PR centric activities , forum and Seminars as and when required.
c. Initiate and Manage Key Account Management for cross selling opportunities to present clients
d. To be a think tank to the management by providing the required Market Intelligence and Business Intelligence related to IoT/Digital/Social Media.
6) Project Management Tools & Automation:
a. Updating and Managing Knowledge Management repository
b. Effective implementation and use of social media Tools(if any)
c. Keeping and custodian of Clients and BFGs usernames and passwords list
d. Creating and upkeep of Process Manual with SLAs
e. Building and updating templates according to work functions

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Tealbox Digital · Gurgaon · Hybrid, 3 days a week · 5–10 years' experience
₹20–26 lakh fixed + up to 20% variable
Please fill the form to apply: https://forms.gle/zi11r958i7hjneRQA
The bet we're making
Most of what a media buyer does today - building campaigns, structuring accounts, reading reports, spotting the obvious optimisation - is going to be absorbed by AI. Not in five years. Now.
If that's right, the scarce skill in an agency stops being platform expertise. It becomes two things. Knowing what to point the systems at. And being the person a client actually trusts.
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About Tealbox
We're a paid media agency for B2B SaaS and DTC brands, on Meta, Google and YouTube. Accounts run from ₹5 lakh to ₹5 crore a month in ad spend. Small team, serious about the craft. We're working out what an agency should be once the execution gets automated.
What you'd own
- The portfolio. A book of client businesses, end to end. Measured on whether clients stay and grow and on the portfolio's margin - not on what you shipped.
- The client relationship. You're the person they call. You bring a point of view they didn't ask for. You tell them the truth when it's inconvenient. You say no when no is right.
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Who we're looking for
Five to ten years in account management, client servicing, performance marketing or growth. We care more about the shape of your judgment than the label on your CV.
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Compensation
Fixed: ₹20–26 lakh a year, depending on experience. Variable: up to 20% of fixed, paid twice a year. Three targets: client retention in your portfolio, portfolio margin, and accounts under management.
Why this is worth your time
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The honest version
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- Gurgaon-based, hybrid, three days a week in office; days agreed with Varun.
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Four rounds, quick, and you'll know where you stand at every step.
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Experience: 5+ Years
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We are hiring an experienced Client Servicing Manager to manage client relationships, understand business requirements, and ensure seamless execution of projects. The ideal candidate should have strong communication skills, a client-first approach, and the ability to coordinate effectively with internal teams to deliver exceptional results.
Key Responsibilities
- Serve as the primary point of contact for clients.
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- Manage client expectations and provide effective solutions when needed.
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- Prepare account status reports and post-project reviews.
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- Excellent verbal and written communication skills.
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- Strong problem-solving and organizational abilities.
- Detail-oriented with a proactive approach.
- Ability to work in a fast-paced environment and meet deadlines.
- Professional and customer-focused mindset.
Benefits
- Competitive compensation package.
- Career growth and development opportunities.
- Collaborative and professional work environment.
- Exposure to diverse and challenging projects.
Apply now if you have a passion for client relationship management and delivering exceptional customer experiences.
Tealbox Digital · Remote · 4 to 5 years' experience · ₹15–20 lakh per annum
Please fill the form to apply: https://forms.gle/pud95CYqzq1Vtb6t6
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Tealbox is a paid media agency working with B2B SaaS and DTC brands. We focus on Meta Ads, Google Ads, and YouTube, with an emphasis on:
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Job description
AdRefresh is seeking a full time Digital Marketing Executive to join our growing organization. It is a great opportunity for the right candidate to make an enormous difference in a small, fast paced Digital Media startup.
Apply only if you are willing to work in Night shifts
5 days working : Mon- Friday
Sat & Sun : Off
Shift : 6pm- 3am
Responsibilities
- Own all AdOps components including campaign trafficking and reporting
- Interact with clients to execute campaigns
- Optimize campaigns and troubleshoot any campaign issues.
- Review creatives, third party tags or any related campaign settings
- Monitor campaign pacing and performance on a daily basis to ensure proper delivery of campaigns
- Collaborate with team to not only maintain ad operations, but improve and streamline processes wherever possible
Desired skills
- Great communication skills, both oral and written
- Good analytical and reporting skills (proficiency in MS Excel)
- Must be willing to work in US time zones
- Adaptive to change and ability to learn quickly
- Ability to plan, multi-task and manage time efficiently
- Passionate about maintaining a fully up-to-date knowledge of all ad-operations advancements, current and future trends
- Ability to prioritize and work towards deadlines
- Mature individual who acts on their own initiative and assumes ownership of their work
- Team player who is dedicated to providing a consistently high level of service to all clients.
- Added advantage with Digital Marketing Domain knowledge (Google Ads, Search and Facebook ads)
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Job Description
1. Ideation and Strategy of Campaigns:
● Develop innovative and tailored integrated marketing strategies that align with the client's objectives, target audiences, and industry trends.
● Lead brainstorming sessions to generate creative campaign ideas, considering various platforms, formats, and engagement techniques.
● Collaborate with the creative team to conceptualize engaging content that resonates with the intended audiences.
2. Team Management:
● Lead, mentor, and inspire a team of social media account managers and executives.
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3. Client Management:
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● Clearly understand clients' goals, needs, and expectations and ensure that marketing and media strategies align with their business objectives.
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● Proactively address client concerns, feedback, and requests to ensure their satisfaction and long-term partnership.
Requirements:
1. Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).
2. 5-6 years of proven experience in social media management within a client-based agency or related environment. (With a minimum of 3 years of agency experience)
3. Demonstrated success in devising and executing impactful social media strategies for a variety of clients.
4. Profound understanding of social media platforms, algorithms, content formats, and best practices.
5. Proven track record of generating exceptional results via integrated marketing strategies (online + offline). {must have}
6. Strong analytical skills to interpret data and insights for continuous campaign optimization.
7. Excellent written and verbal communication skills, capable of conveying ideas clearly to both internal teams and clients.
8. Proven leadership skills with experience in managing and developing high-performing teams.
9. Adept at managing multiple client relationships simultaneously and adept at handling client feedback and expectations.
10. Experience in presenting campaign strategies and performance reports to clients.
11. Detail-oriented, organized, and able to meet tight deadlines in a fast-paced environment.
12. Creative thinker with the ability to ideate innovative and tailored campaigns that drive engagement.
13. In-depth knowledge of the broader marketing landscape and how social media integrates into comprehensive strategies.
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Experience: 3–6 Years
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We are looking for an experienced and result-oriented Project Manager to manage end-to-end project planning, execution, coordination, and delivery across Web Development and Digital Marketing services. The ideal candidate will be responsible for managing client requirements, coordinating with internal teams, monitoring project progress, ensuring timely delivery, maintaining quality standards, and optimizing team productivity.
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Key Responsibilities:
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- Plan, assign, monitor, and manage projects from initiation to final delivery.
- Define project scope, timelines, milestones, deliverables, and priorities.
- Ensure projects are delivered on time and meet agreed quality standards.
- Monitor project progress and proactively resolve delays, bottlenecks, and dependencies.
- Manage multiple projects simultaneously while maintaining delivery efficiency.
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- Coordinate with web developers, designers, QA, and technical teams for website development and related projects.
- Track website design, development, testing, bug fixing, revisions, and deployment.
- Ensure project requirements, technical specifications, and client expectations are clearly communicated.
- Monitor development progress and ensure timely completion of assigned tasks.
3. Digital Marketing Service Management
- Manage project execution across SEO, Social Media Marketing, Performance Marketing, Content Marketing, and other digital marketing services.
- Coordinate with respective team leads and executives to ensure timely execution of client strategies and deliverables.
- Track campaign execution, monthly deliverables, reporting schedules, and performance updates.
- Ensure teams follow defined workflows, service standards, and client commitments.
4. Client Communication & Service Delivery
- Understand client requirements and translate them into clear project briefs and actionable tasks.
- Conduct project status meetings and provide regular progress updates to clients.
- Manage client expectations, feedback, revisions, escalations, and delivery-related concerns.
- Ensure a smooth onboarding process and consistent service delivery throughout the client relationship.
- Identify opportunities to improve client satisfaction and service quality.
5. Team Coordination & Productivity
- Coordinate with development, marketing, design, content, and client servicing teams.
- Assign and track responsibilities in the Task Management System (TMS).
- Monitor task completion, productivity, deadlines, and team capacity.
- Ensure clear ownership, timely updates, and closure of assigned tasks.
- Identify resource gaps and coordinate with management for workload planning.
6. Quality Control & Process Improvement
- Review project deliverables before client submission to ensure completeness and quality.
- Establish and maintain SOPs, project tracking processes, reporting formats, and escalation procedures.
- Identify recurring delivery issues and implement corrective actions.
- Maintain project documentation, meeting notes, timelines, and status reports.
- Recommend process improvements to increase efficiency and reduce delivery delays.
7. Reporting & Performance Monitoring
- Prepare regular reports on project status, delivery timelines, pending tasks, resource utilization, and client concerns.
- Track project KPIs, including on-time delivery, turnaround time, quality, productivity, and client satisfaction.
- Report risks, delays, scope changes, and delivery challenges to management.
- Support capacity planning and improve overall operational efficiency.
Required Skills & Qualifications:
- Bachelor's degree in Management, IT, Computer Science, Marketing, or a related field.
- 3–6 years of experience in project management, preferably in a digital marketing agency or IT services company.
- Strong understanding of web development processes and digital marketing services.
- Experience managing multiple projects, teams, timelines, and client deliverables.
- Excellent client communication, coordination, planning, and problem-solving skills.
- Strong organizational skills with the ability to prioritize tasks and manage deadlines.
- Proficiency in project tracking tools, spreadsheets, documentation, and reporting.
- Ability to handle escalations, manage expectations, and work in a deadline-driven environment.
Preferred Qualifications:
- Experience managing both development and digital marketing projects.
- Familiarity with Agile/Scrum methodologies and project management frameworks.
- Previous experience in client-facing project management and service delivery.
- Ability to analyze project performance metrics and drive continuous improvement.
Key Performance Indicators (KPIs):
- On-time project delivery and milestone achievement.
- Quality and accuracy of project deliverables.
- Client satisfaction and retention.
- Team productivity and task completion rates.
- Reduction in project delays, rework, and unresolved issues.
- Adherence to project scope, timelines, and agreed deliverables.
- Accuracy and timeliness of project reporting.
- Efficiency of resource allocation and cross-team coordination.
Ability to commute/relocate:
- Jhalana Doongri, Jaipur, Rajasthan: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Education:
- Bachelor's (Required)
Experience:
- SEO Sales: 1 year (Required)
- Social Media Sales : 1 year (Required)
- Web Development Sales: 1 year (Required)
Language:
- English (Required)
Location:
- Jhalana Doongri, Jaipur, Rajasthan (Required)
Work Location: In person









