
Project Management KRAsProject Management KRAs
Job Description (Major KRAs) –
1) Planning- Understand/Work/Create/Assist :
a. SMO Tracker
2) Team & Vendor Management: Individual Contribution, Buddy Coaching, Participate inRecruitment/Induction, KRA setting and Performance Evaluation:
a. Work Allocation Based on Activity Charter & SMO Tracker
b. Primary & Secondary Work related ownership to ensure business continuity as a part of risk mitigation
c. Setting up KRAs (using InnoWET) and Performance review
d. Time sheet Management & Analysis
e. Social Media Participation and updated Profile
3) Campaign Deliverables : Timely Plan, Manage, Monitor and Communicate :
a. SMO and Activity Charter specific Content & Creative work packs and stacks for clients ( weekly to monthly )
b. BTL- Onetime & Frequent list
c. ATL Excel Sheet
4) Review & Analytics:
a. Client’s success PPT and Report with executive summary
b. Team Productivity based on Time Sheets
c. Power of 5 /Activity Charter Conformance Report
d. Search Engine Marketing /Paid Campaigns Report and Plan of Action
e. Consolidated success Report /PPT for internal stakeholders
5) CRM/Account Management:
a. Presales Support for New Business Development
b. Participation & representation of Digitally Next in PR centric activities , forum and Seminars as and when required.
c. Initiate and Manage Key Account Management for cross selling opportunities to present clients
d. To be a think tank to the management by providing the required Market Intelligence and Business Intelligence related to IoT/Digital/Social Media.
6) Project Management Tools & Automation:
a. Updating and Managing Knowledge Management repository
b. Effective implementation and use of social media Tools(if any)
c. Keeping and custodian of Clients and BFGs usernames and passwords list
d. Creating and upkeep of Process Manual with SLAs
e. Building and updating templates according to work functions

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| · Troubleshooting L1/L2/L3 tickets and submitting the RCA. · Implementing information Security products and submitting the reports. · Presenting the appropriate solutions at customer meetings. · Keeping well informed of general technical developments, company products and services. · Maintaining accurate up to date reporting using the company systems and providing ad-hoc manual reporting where required. · Ensuring that product, technical and market knowledge is kept up to date by reading literature, networking, attending training courses, liaising with other colleagues and sharing unique knowledge with the rest of the company. | 
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 Who are your key stakeholders? | 
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| To achieve the outcomes of the role, you key transactional stakeholders internally are: - Team Lead - Product Managers - Solutions Architects | 
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| You will be expected to create strong positive relationships with the customers you work with, in a capacity to help the organization service them better. | 
 | 
| 
 What are you accountable for? | |
| You are accountable for end-to-end solutioning for client needs, including documentation, implementation, deployment & reporting. 
 
 
 
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| 
 
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1. Working closely with the managers or assigned team members and completing all
allocated tasks.
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mail.
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5. Giving sales presentations to prospective clients
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