Project Management KRAsProject Management KRAs
Job Description (Major KRAs) –
1) Planning- Understand/Work/Create/Assist :
a. SMO Tracker
2) Team & Vendor Management: Individual Contribution, Buddy Coaching, Participate inRecruitment/Induction, KRA setting and Performance Evaluation:
a. Work Allocation Based on Activity Charter & SMO Tracker
b. Primary & Secondary Work related ownership to ensure business continuity as a part of risk mitigation
c. Setting up KRAs (using InnoWET) and Performance review
d. Time sheet Management & Analysis
e. Social Media Participation and updated Profile
3) Campaign Deliverables : Timely Plan, Manage, Monitor and Communicate :
a. SMO and Activity Charter specific Content & Creative work packs and stacks for clients ( weekly to monthly )
b. BTL- Onetime & Frequent list
c. ATL Excel Sheet
4) Review & Analytics:
a. Client’s success PPT and Report with executive summary
b. Team Productivity based on Time Sheets
c. Power of 5 /Activity Charter Conformance Report
d. Search Engine Marketing /Paid Campaigns Report and Plan of Action
e. Consolidated success Report /PPT for internal stakeholders
5) CRM/Account Management:
a. Presales Support for New Business Development
b. Participation & representation of Digitally Next in PR centric activities , forum and Seminars as and when required.
c. Initiate and Manage Key Account Management for cross selling opportunities to present clients
d. To be a think tank to the management by providing the required Market Intelligence and Business Intelligence related to IoT/Digital/Social Media.
6) Project Management Tools & Automation:
a. Updating and Managing Knowledge Management repository
b. Effective implementation and use of social media Tools(if any)
c. Keeping and custodian of Clients and BFGs usernames and passwords list
d. Creating and upkeep of Process Manual with SLAs
e. Building and updating templates according to work functions
Shubham Vishwakarma
Full Stack Developer - Averlon
About Digitally Next
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1. Customer Support Representative: Handles customer inquiries, resolves issues, and provides product information via phone, email, or chat. Should be good in English and Hindi
2. Customer Service Agent: Provides assistance and support to customers, answering questions and resolving concerns in a timely and professional manner.
3. Help Desk Support: Troubleshoots and resolves technical issues for customers, providing timely and effective solutions.
Chat Process Roles
1. Chat Support Agent: Responds to customer inquiries and resolves issues via live chat, providing quick and accurate solutions.
2. Live Chat Representative: Engages with customers in real-time, addressing their concerns and providing support through live chat platforms.
3. Virtual Customer Support Agent: Handles customer support requests via chat, email, or social media, providing timely and effective solutions.
Key Skills
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment
- Patience and empathy when dealing with customer issues
- Strong product knowledge and understanding of company policies
React Native
iOS App Development
Android Development Proven experience building Mobile Apps using React Native.
Build pixel-perfect, buttery smooth UIs across both mobile platforms.
Leverage native APIs for deep integrations with both platforms.
Management of the application and its integration with back-end services.
Astute sense of User Interface and User Experience design
Managing large sets of data transfer between server and App.
Offline usage with sync capabilities.
Diagnose and fix bugs and performance bottlenecks for performance that feels native.
Reach out to the open source community to encourage and help implement mission-critical
software fixes
Maintain code and write automated tests to ensure the product is of the highest quality.
Transition existing React web apps to React Native.
Rock solid at working with third-party dependencies and debugging dependency conflicts.
Firm grasp of the JavaScript language and its nuances, including ES6+ syntax
Ability to write well-documented, clean Javascript code
Familiarity with native build tools, like XCode, Gradle
Understanding of REST APIs, the document request model, and offline storage
Experience with automated testing suites like Jest
Highly proficient in rendering components with Native APIs
Working experience with APIs and third-party libraries
Experience with FCM or similar.
Highly proficient in one or more libraries (e.g. Redux, React Router, etc) for state managing and
routing in addition to React.
Experience using Git as a control System
Android Development
Kotlin● Love for coding: A fanatic about writing beautiful and scalable code.
● A sense of analytics: Strong analytical and troubleshooting skills. Should be resourceful,
innovative and inventive.
● Dynamic: Should be comfortable in dealing with lots of moving pieces. Have exquisite
attention to detail, and are comfortable learning new technologies and systems.
● Team player: Knack for influencing without being authoritative. Pitch in wherever the
team needs help, from writing blog posts to supporting customers.
● Accountability: High sense of ownership for your code and relentlessness to deliver
projects with high business impact.
KEY QUALIFICATIONS
● BE/BTech in Computer Science or related field.
● You have a minimum 3+ years of Android development and a strong understanding of
building complex layouts using Android SDK.
KEY SKILLS
● Strong computer system analysis and design skills in current methodologies and
patterns including object-oriented programming, MVC, MVP, MVVM etc.
● Proficient in working with multi-threaded apps, XML, JSON, web services, Android
development tools, and SDK.
● Experience in Kotlin, Dagger2 and RXJava and third-party libraries and APIs.
● Skilled in writing Unit Tests and/or Test Driven Development (TDD) preferred.
HTML/CSS
Javascript
Angular (2+)
AngularJS (1.x)1. As a part of ISA ERP development team Develop, test and implement scalable, maintainable, well documented, high-quality MVC / Web Application for Manufacturing or service industry.
2. The individual should have a good understanding of the Microsoft .NET Platform and MS SQL server and Stored procedures
3. Ensure adherence to standards of best engineering practice (code reviews, source code management, unit testing, etc.)
4. Help junior members in the team to get them up to speed and train them in coding practices.
Job Title: Performance Engineer
Experience: 6+ years
Primary Skill: Jmeter, Neoload
Location: Hyderabad
Fulfilment Type: Fulltime
- Identify future performance needs and architectural changes based on platform scale;
- Bring your passion to contribute to an exceptional customer experience regarding the performance and scalability of our platform;
- Develop a framework to run PSR tests and measure stats for them;
- Continuously tune Infrastructure and platform performance;
- Provide capacity planning for platform services and influence product architecture for higher resiliency and lower cost of ownership;
- Operate internal testing infrastructure and raise potential defects to development teams;
- Establish best practices and standards for performant platform development;
- Create and maintain reports that describe performance issues and possible root causes;
- Work with various development teams to ensure SLA of their core APIs are tracked and maintained release over release;
- Collaborate with developers, architects, Product Management, Operations and other cross functional teams to successfully achieve teams’ objectives;
- Build and enhance infrastructure and framework and provide actionable metrics to help understand performance issues and address them proactively;
- Evaluate system performance and recommend improvements;
- Provide technical assistance to improve system performance, capacity, reliability and scalability;
- Perform load tests to validate system and solution performance and stability.
- Providing comments, compiling campaigns and creating content.
- Assisting Social media function to be brought in-house, so he/ she can manage it.
- Helping out with SM calendar preparation, execution.
- Managing Content creation: Both visual & textual.
- Working with designers, content writers for campaign and creative execution.
- Helping the brand with Influencer marketing.
What you need to have:
- Any graduate
- Someone that breathes social media and knows the trends in and out.
- Understands textual and visual content for consumer electronics
- Have worked with top agencies previously
JavaKotlinAndroid DevelopmentHave a good talent and knowledge
NodeJS (Node.js)
React.js
MongoDB
ExpressOur ideal candidate is comfortable collaborating with Product Owners, UX and UI Designers, Data Scientists and senior technical team members to build sound solutions to complex business challenges. A Self-starter and problem-solver will thrive in this position.
You should be strong JavaScript developer comfortable in all areas of the software development lifecycle and have experience with React, Node, Mongo, MySQL and Express in a scalable production environment. Some Python and familiarity with AWS would be welcomed.
Focus Areas and Core Responsibilities
Accountable for day-to-day implementation and launch of product roadmap features and updates.
Collaborate with Data Science, Tech and UX teams to create systems design and information architecture based off of user stories and requirements. Ensure test cases are properly written.
Maintain and work on the continuous improvement and development of company tools.
Coordinate with dev ops and QA to ensure continuous integration and deployment of production ready code.
Skillset, Qualifications, and Experience
- 5+ years of web application development experience including strong working knowledge of JavaScript, ReactJS, NodeJS, Mongo and Express.
- Familiar with asynchronous programming and object-oriented programming best practices. Must have prior experience with MVC design pattern
- Experience with node and linux commands necessary for debugging installations and deployment locally and on cloud services such as AWS
- Strong familiarity with a variety of APIs and RESTful interfaces
- Familiar with various methods for performance optimization
- Ability to work with UX/UI team to create a frictionless user experience and pixel perfect web components and data visualizations
- Experience integrating security best practices into the SDLC
- Expert level Git, including branching and best practices to resolve merge conflicts
- 1+ years of Agile development experience
- Experience manipulating and working with data in a variety of forms: csv, xml, json, structured and unstructured
- Excellent communicator who can work independently and be a team player
- Passion for Technology: excitement for new technology, bleeding edge applications, and a positive attitude towards solving real world challenges
We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions based on any protected category.
• Lead Generation and Data Mining * Cold callinG - perform any sales, prospect and appointment calls to help generate leads.
• To identify and connect with key decision makers of leading corporates using right channels.
• Solution provider for Pre and post sales offshore, onsite, nearshore requirements.
• Familiarity with software sales / solution sales environments.
• Listening to customer requirements and presenting appropriately to make a sale
• Will be required to sell enterprise software to clients.
• Send focused mailers to key decision-makers informing them of our services and value proposition.
• Make online presentations and demos to "C" level executives
• Will need to plan a lead generation strategy
MongoDB
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon