Business Development Executive

🚀 About WorkBuddyHR

WorkBuddyHR is an early-stage HRTech startup building a modern HRMS platform focused on automation, insights, and simplicity.

We’re solving real HR problems — reducing manual work, improving visibility, and helping teams operate smarter.

We’re currently in the MVP stage, preparing for launch, and looking to build a high-ownership founding team.

👀 What This Role Is About

This is not a typical job.

You’ll be responsible for building the product from scratch, making key technical decisions, and shaping the future of the company.

If you’re looking for structure, stability, or fixed hours — this is NOT the role.

If you want ownership, speed, and impact, this is for you.

🛠️ What You’ll Do

• Own the end-to-end product development
• Build scalable backend systems and APIs
• Design clean, efficient architecture
• Work closely with me (founder) on product decisions
• Ship fast, iterate faster
• Set up the engineering foundation (code, infra, standards)

⚡ What We’re Looking For

• Strong full-stack or backend experience
• Ability to build from 0 → 1
• High ownership mindset (no hand-holding)
• Product thinking (not just coding)
• Comfortable working in ambiguity
• Based in Bangalore (important)

❌ What This Role Is NOT

• Not a 9–5 job
• Not a high-salary role (initially)
• Not for someone looking for short-term comfort

💰 Compensation

• Meaningful equity (founding member level)
• Opportunity to grow into CTO / Tech Lead role
• Salary will be introduced as we raise / generate revenue

🔥 Why Join

• Build a real SaaS product from scratch
• Direct impact on product & company direction
• Work on a problem space you understand (HRTech)
• Be part of the core founding team

We are seeking a proactive and customer-first Team Lead - Customer Support to manage a team of senior and junior support associates. The ideal candidate takes ownership without waiting for instructions, drives ticket closure, manages day-to-day operations across shifts, and ensures a consistently high-quality customer experience. This role also requires strong stakeholder management to unblock dependencies and close tickets end-to-end.

Work Mode

• Work at the office - Bangalore Location

• 6 days/week

• Rotational shifts between 7:00 AM – 10:00 PM

Job Description: 

Key Responsibilities

• Lead, mentor, and manage a team of senior and junior customer support associates

• Monitor daily ticket queues, ensure SLA adherence, and drive timely closures

• Handle escalations with a customer-first mindset and ensure resolution end-to-end

• Maintain high standards of customer communication (clarity, empathy, accuracy)

• Plan and manage rosters, shift coverage, and hybrid team coordination

• Track productivity, adherence, attendance, and overall team performance

• Collaborate with Ops/Product/Tech/Finance teams to unblock and close tickets

• Identify recurring issues and drive process improvements to reduce repeat tickets

Key Result Areas

• SLA adherence: Consistent response and resolution performance

• Ticket closure & backlog: High closure rate and reduced aging/pending tickets

• Customer experience: Improved CSAT and reduced repeat contacts/escalations

• Escalation handling: Faster resolution and better ownership on critical cases

• Roster & shift management: Smooth coverage across rotational shifts with minimal gaps

• Team performance: Regular coaching and measurable improvement in productivity/quality

• Stakeholder coordination: Faster dependency closure and better cross-team collaboration

Mandate Skills :

• 3–5+ years of experience in Customer Experience and team management (TL experience preferred)

• Strong people management skills (handling senior + junior associates)

• Excellent written and verbal communication with a customer-first mindset

• Proactive ownership, strong time management, and ability to multitask

• Comfortable with rotational shifts, rosters, and hybrid team management

• Strong stakeholder management and ability to drive closure across teams

• Familiarity with ticketing tools (Freshdesk, Zendesk, Intercom, or similar) is a plus

Job Description:

- 3+ years of experience in Functional testing with good foundation in technical expertise

- Experience in Capital Markets/Investment Banking domain is MUST

- Exposure to API testing tools like SoapUI and Postman

- Well versed with SQL

- Hands on experience in debugging issues using Unix commands

- Basic understanding of XML and JSON structures

- Knowledge of FitNesse is good to have

Location:

Pune/Mumbai

About Wissen Technology:

·       The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015.

·       Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains. We help clients build world class products.

·       Our workforce consists of 550+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.

·       Wissen Technology has grown its revenues by 400% in these five years without any external funding or investments.

·       Globally present with offices US, India, UK, Australia, Mexico, and Canada.

·       We offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.

·       Wissen Technology has been certified as a Great Place to Work®.

·       Wissen Technology has been voted as the Top 20 AI/ML vendor by CIO Insider in 2020.

·       Over the years, Wissen Group has successfully delivered $650 million worth of projects for more than 20 of the Fortune 500 companies.

·       We have served clients across sectors like Banking, Telecom, Healthcare, Manufacturing, and Energy. They include Morgan Stanley, MSCI, StateStreet, Flipkart, Swiggy, Trafigura, GE to name a few.

Website : www.wissen.com 

Job description

Content Developer 

- Develop content strategy aligned with short-term and long-term organizational goals

- Create, manage, and deliver engaging training across multiple mediums and multiple learning styles including: face to face, mobile, on-line, video and via other broad reach vehicles

- Create and ensure the content team uses standardized instructional design and style

- Stay up-to-date with technology and e-learning developments and generate new ideas to draw targeted customers attention

- Produce Courses on time and on budget and align those programs with an overall learning outcomes strategy

- Work with SMEs to Identify customer needs and pain points

- Offer training solutions by conducting needs assessment and design appropriate programs to train or retrain personnel

- Utilize authoring tools in E-Learning Technology to build E-Learning courses

 Software Knowledge:

Photoshop CC, Adobe Captivate 9, Adobe Audition, Articulate Storyline 360, Adobe Creative Cloud

About
we are building the next big thing in payments for Millennials. Payments are supposed to be simple, intuitive and fast, and we are ensuring that. As the indie creator economy grows, peer-to-peer payments and digital fulfilment will keep growing and a growing number of merchants are earning from direct payments for the digital creations. At Slash we are creating a platform for merchants to seamlessly connect and earn from their supporters and consumers, while also building a payment platform that Millennials will fall in love with.

Responsibilities

The platform that will drive payments at slash will be the social profiles and payment pages for the merchants. You will be responsible for building the social platform on which merchants can build their profiles, list items for sale, the APIs that power the entire UI experience for Slash.

• 3+ years of experience in NodeJS Backend development
• Good understanding of data structures, algorithms and system design
• Awareness of OOP paradigm, SOLID principles and design patterns
• Experience with TypeScript would be a bonus
• Experience with SQL and noSQL databases and ORMs like Sequelize and Mongoose
• Solid understanding of HTTP, Network principles, caching strategies
• Experience with authentication strategies like Oauth, JWT, passport.js
• Aptitude to work at early growing startup environment

What you need to have:

Job Description: Full Stack Developer – RattanIndia Technologies Private Limited

Based at: New Delhi

Overview:

Required Full Stack developer with 3 to 6 years of experience with competencies in development of web applications in financial services domain on salesforce development platform and shall be responsible for requirement analysis, design, coding, testing and implementation of web applications.

Key Accountabilities:

• Working closely with business teams on the analysis to understand the requirements.
• Shall be responsible for designing, coding, testing and implementation of web application.
• Will be responsible for system design and application development of web applications.
• Work closely with the product managers and other team members to build features, functionality, and application.
• Design and implementation of low-latency, high-availability, and high performance applications.
• Implementation of security and data protection.
• Demonstrate creativity and sound analytical skills in identifying effective approaches to develop solutions independently.
• Deliver features with high quality, on-time as per project plans and delivery commitments.
• Delivering status updates to the management and stakeholders regularly.
• Demonstrate creativity and sound analytical skills in identifying effective approaches to develop solutions independently.

Academic Qualification:

• Tech Computer Science/MCA from Top Tier Institutes.

Skillset Requirements:

• Expertise with Node.JS and associated technologies such as React and Express.
• Fluent in HTML5, CSS3, and JavaScript
• Experience with SQL (Postgres) data models
• Extensive experience developing and working with REST APIs.
• Experience working in a DevOps environment and using tools like Travis, Jenkins.
• Solid experience with containerization using Docker and Kubernetes.
• Proficiency with source control and team collaboration tools (GitHub, Asana, Jira, Slack)
• Experience with data interchange formats such as XML or JSON.
• Solid Experience with AWS, Heroku and Salesforce.

About RattanIndia ltd.

For Details visit: http://www.rattanindia.com">www.rattanindia.com

https://rattanindia.in/">https://rattanindia.in/

Company Brief: Semantics Evolution is one of the top-notch translation service providers offering its language translations and localization services to business enterprises. 

JOB RESPONSIBILITIES

We are looking for an ambitious and energetic Business Development Executive to help us expand our clientele. You will be at the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Your role will include the following duties and responsibilities:

• Generate business and close new clients from all industry sectors (law firms, automotive, financial services, tech and pharmaceutical companies) through referrals, online campaigns, cold calling, networking (like, LinkedIn, Just Dial, IndiaMart, Sulekha, Yellow pages, PPC), and other means (tradeshows, etc.)

• Generate, pursue and close translation and interpreting opportunities in our key sectors and with target companies

• Develop and manage sales pipeline, revenue forecasting, and reporting • Manage prospect pipeline and record customer interactions

• Create, maintain and leverage client relationships

• Use knowledge of the market and competitors to identify and develop and promote the
company’s unique selling propositions and differentiators

• Develop and maintain long term relationships with clients

• Formulate sales plan to achieve monthly, quarterly, and annual sales targets

• Set and manage client expectations while consulting with each client for best practices

• To work closely with Sales, Operations, Technology, Business Implementation, Vendor Management, Marketing, and Bid Management to develop and implement tailored solutions for new clients.

CANDIDATE EXPERIENCE / SKILLS

• Fluency in English is essential

• University College degree

• Proven experience selling translation, interpreting, and localization services

• Negotiation and deal-closing skills

• Communication skills including the delivery of presentations and pitches

• Business analysis, planning, and organizational skills

• Experience in working with high-value sales targets

• Commercial awareness and results focus

• Engaging and consulting with senior-level management

• Experience in using CRM tools (e.g. Salesforce, Zoho, V-tiger) to track sales activity

• Effective time management skills and attention to detail

Job Types: Full-time, Remote, WFH