Digital Marketing Manager

About us:

Astra is a cyber security SaaS company that makes otherwise chaotic pentests a breeze with its one of a kind Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 8300+ security tests. CTOs & CISOs love Astra because it helps them fix vulnerabilities in record time and move from DevOps to DevSecOps with Astra's CI/CD integrations.

Astra is loved by 650+ companies across the globe. In 2023 Astra uncovered 2 million+ vulnerabilities for its customers, saving customers $69M+ in potential losses due to security vulnerabilities. 

We've been awarded by the President of France Mr. François Hollande at the La French Tech program and Prime Minister of India Shri Narendra Modi at the Global Conference on Cyber Security. Loom, MamaEarth, Muthoot Finance, Canara Robeco, ScripBox etc. are a few of Astra’s customers.

Role Overview: 

We're looking to on-board an enthusiastic Customer Success Specialist who loves delighting customers. The role requires hand-holding customers during on-boarding and making them Astra-nauts (yes, that's what we call our customers & team members!) who are well versed with Astra's platform. 

The role will also require collaboration with our sales, security and marketing team. We're a cyber security company with CTOs, engineering leaders & CISOs as our ICP, hence we'll prefer candidates who come with some understanding of principles of computer science.  

Roles & Responsibilities: 

• Ensuring a smooth customer on-boarding
• Championing product adoption
• Maintaining high NPS
• Ensuring renewals of the accounts assigned to you
• Understanding customer requirements and translating them into deliverables.
• You will be attending to customer emails and phone calls on a daily basis
• You will be looking after stakeholder management between various teams and customers.
• Experience working with brand image and promoting value through customer experience
• Building a rapport with the customers
• You will be up-selling and cross-selling complementary Astra products
• You will be ensuring timely delivery by communicating across teams
• Diligently maintain customer success platform

Requirements for this role:

• 1-3 years of experience in customer success
• Excellent written and verbal communication skills
• Technical knowledge required to work in a cyber security organization’s customer-facing role
• Ability to build rapport with the stakeholders
• Willingness to work in a remote setup

Benefits of joining the Astra Squad:

• Embrace the cosy remote work lifestyle.
• Feel the startup adrenaline pumping through your veins.
• Revel in our open, growth-centric ambiance; it's like a digital playground.
• Dive deep into the captivating world of cybersecurity.
• And yes, get ready for some unforgettable workcations—think Chikmagalur & Jim Corbett.

Job Description:

As a Customer Sales Executive, your primary responsibility will be to generate sales leads and drive revenue growth for our company. You will engage with potential customers through phone calls. Your goal will be to understand the customer's needs, provide information about our products or services, and ultimately convert leads into sales. 

You will be expected to maintain a deep understanding of our offerings, handle objections effectively. Additionally, you will contribute to the development of sales strategies, collaborate with the marketing team to execute campaigns, and maintain accurate records of all interactions.

Key Responsibilities:

- Prospect and qualify new sales leads.

- Contact potential customers through phone calls, emails, and meetings.

- Present and promote products/services to prospective customers.

- Understand customer needs and recommend suitable solutions.

- Close sales and achieve quarterly and annual sales targets.

- Build and maintain strong, long-lasting customer relationships.

- Collaborate with the marketing team to develop sales strategies.

- Keep abreast of industry trends, competition, and market conditions.

Requirements:

- Proven experience as a Sales Executive 

- Excellent communication and negotiation skills.

- Ability to work independently and as part of a team.

- Strong organizational skills and attention to detail.

- Fluency in English and proficiency in regional languages as applicable.

Benefits:

- Competitive salary and performance-based incentives.

  JOB DESCRIPTION:

1. Good knowledge of shell script.

1. Good knowledge of Linux server security.

  3  Should have exposure to WAF / IpTables

1. Experience of Live Migration tasks like hosting and mailing.

1. Exposure on LVM

1. Exposure on DNS Management and troubleshooting.

1. Configuration skill of SSL certificates on different web/mailing servers.

1. Experience in Load balancing of Apache / Nginx / Tomcat web server.

1. Configuration of web servers Apache / Tomcat / Nginx

1. Configuration & migration of Databases like Mysql, MongoDB, Postgresql

1. Configuring storage ISCSI/ NFS / CIFS

1. Troubleshooting skills on WordPress / Laravel / Magento / Angular / Nodejs

1. Exposure on virtualization technology VMWare / XEN / KVM

1. Experience of mail servers that runs postfix , sendmail , qmail

1. Syslog & Log management

  Desired Candidate Profile :

1. Good knowledge of shell script.

1. Good knowledge of Linux server security.

  3  Should have exposure to WAF / IpTables

1. Experience of Live Migration tasks like hosting and mailing.

1. Exposure on LVM

1. Exposure on DNS Management and troubleshooting.

1. Configuration skill of SSL certificates on different web/mailing servers.

1. Experience in Load balancing of Apache / Nginx / Tomcat web server.

1. Configuration of web servers Apache / Tomcat / Nginx

1. Configuration & migration of Databases like Mysql, MongoDB, Postgresql

1. Configuring storage ISCSI/ NFS / CIFS

1. Troubleshooting skills on WordPress / Laravel / Magento / Angular / Nodejs

1. Exposure on virtualization technology VMWare / XEN / KVM

1. Experience of mail servers that runs postfix , sendmail , qmail

1. Syslog & Log management

  Company Profile:

i2k2 Networks is a trusted name in the IT cloud hosting services industry. We help enterprises with cloud migration, cost optimization, support, and fully managed services which helps them to move faster and scale with lower IT costs. i2k2 Networks offers a complete range of cutting-edge solution that drives the Internet-powered business modules. We excel in:

  - Managed IT Services

  - Dedicated Web Servers Hosting

  - Cloud Solutions

  - Email Solutions

  - Enterprise Services

  - Round the clock Technical Support

   https://www.i2k2.com/">https://www.i2k2.com/

  Nidhi(@)i2k2.com
AM-Talent Acquisition
I2K2 Networks pvt ltd

Exp in React JS,

React Designing, Api Integration, CSS, HTML,JavaScript,Redux,

• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Experience with popular React.js workflows (such as Flux or Redux)
• Familiarity with newer specifications of EcmaScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs

1. Responsible  for taking customer or client calls and offering financial answers to their difficulties and intimating sales with potential customers over the phone.

1. Responsible for assisting consumers or clients with financial purchases.

1. Provide assistance and solutions to the customer regarding financial products and must speak with your supervisor or team leader to resolve any financial difficulties.

1. Provide excellent customer service. 

1. 5. Eager to gain new talents and should have interpersonal, Research and Record Keeping Skills.

Key skills:

1. Must Know  English and at least one  south language ( Kannada, Telugu, Tamil, Malayalam, 

1. Effective communication abilities.

1. Computer Literate.

At least 1+ year of Prior experience as a Tele caller or similar in the Banking or Finance sector.

We are looking for a talented EMAIL MARKETING MANAGER to own our email marketing channel. Your main duties include running email marketing campaigns end-to-end, managing email databases, and creating newsletters.

Here’s what you will do:
● Identify target audience and grow our email list
● Design and implement direct email marketing campaigns
● Proofread emails for clarity, grammar, and spelling
● Write newsletters including all company updates
● Upgrade our email templates using graphics, personalization, and advanced features
● Ensure prompt and accurate communication with clients email to minimize unsubscribes
● Create email databases for lead generation
● Analyze campaign performance and suggest improvements
● Report on sales revenue generated from email marketing efforts
● Ensure emails follow industry policies and best practices

Here’s what you should have:
● 4+ years of proven work experience as an Email marketer
● Hands-on experience with HTML and content management systems
● Proficiency in marketing automation technology
● Knowledge of SEO/SEM and Google Analytics
● Familiarity with analytical and database tools
● Excellent written communication and copywriting skills
● Strong project management skills

Roles & Responsibilities:

• The candidate should have atleast 5-6 years of experience into Project Management
• Define project responsibilities with stakeholders..
• The candidate should have experience in Banking domain/mobility solutions
• The candidate should have coding experience of at least 2 years in any of the skills Java/DB/Android.
• Great educational background, preferably in the fields of computer science or engineering for technical project managers
• Solid technical background, with understanding or hands-on experience in software development and web technologie

• Client Communication & Handling
• Providing demos to clients as required
• Lead Generation
• Conceiving and developing efficient and intuitive marketing strategies
• Coordinating with clients for time to time updating services
• This job will be purely field Marketing job.

Job Summary

• BS/BE/BCA/MSC/MCA degree in Computer Science, Engineering or a related subject
• Hands on experience is preferable in designing and developing applications using Java EE platforms
• Object oriented analysis and design using common design patterns.
• Profound insight of Java and J2EE internals
• Excellent knowledge of Relational Databases and SQL
• Experience in developing web applications using at least one popular web framework (JSF, HTML5, MVC)
• Knowledge on Micro services, Containers / Docker would be added advantage.
• Knowledge on data science would be preferred.
• Exposure to building API, rest service and webservices.
• Exposure to open source like Tensor flow, NIFI, Stream pipes etc.,
• Experience with test-driven development
• Good communication skills and client-oriented attitude
• Organized and detail-oriented person
• Problem solving skills, analytical mind and positive attitude
• Results oriented and focused on meeting deliverable timelines
• Availability to travel, if needed
• Fluency in English is a must

Responsibilities and Duties

• Design and develop features and modules for mission-critical applications
• Build modules on MES products like (SAP, Apriso, Rockwell etc.,)
• Contribute in all phases of the development lifecycle
• Write well designed, testable, efficient code
• Ensure designs are in compliance with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies

Required Experience, Skills and Qualifications

2 - 5 years of hands-on Software Development experience using the below mentioned Technologies

• Java / J2EE
• EJB, JSF, Servlets
• HTML, HTML5
• SQL server / Oracle
• Json, webservice and etc.

Benefits

• Candidate would be Trained on SAP modules.
• Industry best pay.