Digital Marketing Manager

Introduction :

iOS is one of the world’s leading mobile platforms, which makes Aertrip’s iOS app supremely important. Millions of users worldwide shall access Aertrip via the iOS app. You will have the opportunity to build one of the most amazingly designed apps in the world. The app shall be a benchmark - not just in the field of travel but for app developers worldwide across categories. So far, we've built a reasonably-sized, high-powered team and are always striving to be the best place to work we can be.

Our Tech Deck :

Architecture

Linux

Docker

HAProxy

Nagios

Munin

Backend & Servers

PHP

MySql

MongoDB

Redis

Memcached

Frontend

JavaScript

jQuery

Sass/Less

GruntJs

Bower

NPM

Repositories

Git

Collaboration

Slack

Evernote

Google Drive

Your Part :

You would be responsible for the complete development and continuous improvement of our iOS app.

Preferred Qualification & Experience :

Bachelor's Degree in Computer Science or equivalent experience/knowledge

5+ years of software engineering

3+ years of IOS platform experience, with strong background in algorithms.

Proficient with Swift, Objective-C, and Cocoa Touch

Experience with iOS frameworks such as X Code, Core Data, Core Animation, etc.

Familiarity with RESTful APIs to connect iOS applications to back-end services

Understanding of Apple’s design principles and interface guidelines

Knowledge of third party SDK integrations.

Hands-on technical experience with scalable Architecture.

Unit-test code for robustness, including edge cases, usability, and general reliability

Experience with performance and memory tuning

Familiarity with cloud message APIs and push notifications

Knowledge of other web technologies and UI/UX standards

Proficient understanding of code versioning tools such as Git

Preferred Skills & Abilities :

As a Developer:

Write clean, manageable code and maintain proper documentation

Capable of designing large applications with stabllity and performance

Continuously discover, evaluate, and implement new technologies and frameworks to maximise development efficiency

Excellent command over Data Structures and Algorithms

Familiarity with continuous integration

Strong problem solving and analytical skills

Knack for benchmarking and optimization

Passion for quality and innovation

An eye for detail

As a team player

Collaborate with cross-functional teams to define, design, and ship new features

Ability to manage and drive small teams

Ability to work independently in small teams

Estimate timelines and deliver as per schedule

Responsible and capable of meeting tight deadlines

Thrive in a variable and demanding startup environment

Collaborate with multiple disciplines like product, engineering, marketing, research and support, and enjoy working in a collaborative environment

Understand technical and business needs and fulfil them

About the Role:

We are looking for an experienced and imaginative Generative AI Architect & Engineer to lead, design, and build cutting-edge solutions using Large Language Models (LLMs) such as OpenAI’s GPT-4/5, Google Gemini, Meta’s LLaMA, and Anthropic Claude. You will spearhead the development of a corporate-wide GenAI platform that harnesses proprietary enterprise knowledge and empowers sales, operations, and other departments with instant, contextual insights, guidance, and automation.

As the GenAI leader, you will be responsible for building scalable pipelines, integrating enterprise content repositories, fine-tuning or adapting foundational models, and creating secure and intuitive access patterns for business teams. You are passionate about creating highly usable solutions that solve real-world problems, and are fluent across architecture, implementation, and MLOps best practices.

Key Responsibilities:

• Architect and implement an end-to-end GenAI solution leveraging LLMs to serve as a contextual assistant across multiple business units.
• Develop pipelines to ingest, clean, and index enterprise knowledge (documents, wikis, CRM, chat transcripts, etc.) using RAG (Retrieval-Augmented Generation) patterns and vector databases.
• Lead fine-tuning, prompt engineering, and evaluation of LLMs, adapting open-source or commercial models to enterprise needs.
• Design a secure, scalable, API-first microservice platform, including middleware and access control, integrated into corporate systems.
• Work closely with sales, operations, and customer support teams to gather use cases and translate them into impactful GenAI features.
• Drive experimentation and benchmarking to evaluate various open and closed LLMs (OpenAI, Claude, Gemini, LLaMA, Mistral, etc.) for best performance and cost-efficiency.
• Collaborate with DevOps teams to enable MLOps workflows, CI/CD pipelines, versioning, and A/B testing for AI models.
• Contribute to technical documentation, best practices, and internal knowledge sharing.

Key Qualifications:

• 4–5+ years of hands-on experience in AI/ML product development or applied research.
• Demonstrated experience working with LLMs (OpenAI, LLaMA, Claude, Gemini, Mistral, etc.) and RAG pipelines, including vector search (FAISS, Weaviate, Pinecone, Chroma, etc.).
• Strong Python skills and experience with frameworks such as LangChain, LlamaIndex, Transformers, Ray, HuggingFace, or equivalent.
• Deep understanding of NLP, model fine-tuning, embeddings, tokenization, and content ingestion pipelines.
• Exposure to enterprise content systems (e.g., SharePoint, Confluence, Salesforce, internal wikis, etc.) and integrating with them securely.
• Solid foundation in software architecture, microservices, API design, and cloud deployments (Azure, AWS, or GCP).
• Experience with security, RBAC, and compliance practices in enterprise-grade solutions.
• Ability to lead projects independently and mentor junior engineers or data scientists.

How to Apply:

Submit your resume and a short technical project summary or portfolio (GitHub, Hugging Face, blog posts)

Glint is India’s first hyperlocal company for autocare based out of Chennai. From providing doorstep car maintenance for our customers till working closely with India’s top unicorns. We’ve created a new category of car services with cutting-edge software and best-in-class operating procedures that enables hassle free car maintenance.

At  Glint, we believe in working in a collaborative environment. We practice flat hierarchy with more transparency and good flow of information.

The Role

The customer experience team at GLINT is looking for an "sales executive" who is passionate and self driven in reaching out the leads and driving customers and financial growth for the company. 

What will you do here ?

1. Sourcing new sales opportunities by connecting with inbound leads via calls, chats and if required, via emails. 
2. Taking care of the entire onboarding process from reaching out to leads, conversation by closing sales and onboarding them into our system. 
3. Pro-actively involve in cross selling and upselling of GLINT services by understanding the customer requirements. 
4. Taking ownership on achieving both financial and onboarding targets. 
5. Closely working with the growth team by providing keysights on the quality of the leads. 

The best fit for us 

1. Atleast 1-3 years of experience in customer faced sales. 
2. Self motivated and target oriented individual with excellent communication. 
3. Passionate about closing deals and empathetic to customer requirements. 

Skills required : 

• Cold calling 
• Excellent communication 
• Negotiation skills 
• Upselling and cross selling 

Roles and responsibilities:-

• Work closely with the cross-functional teams and collaborate with product managers, developers, marketing team, and designers
• Execute a strategic vision at the onset of a project and work with the team to deliver on this vision at every step of the design and development process.
• Own and manage multiple rapid research, design, and prototyping projects
• Manage design work across numerous initiatives through successful project execution, tracking, and resourcing
• Lead new creative and holistic thinking across diverse product releases, platforms, and devices; drive the direction, style, and methodology of design and accessibility
• Review work and share feedback with design team members

Desired Candidate Profile:

• Extensive experience as UX designer
• Experience in leading a team of designers
• Good exposure to in interactive design and information architecture
• Extensive understanding of *design principles, typography, and color theory.
• Expertise in using popular software like*Adobe XD, Figma, Sketch
• Ability to iterate designs and solutions efficiently and intelligently
• Experience designing and managing UX that bridges multi-platforms including mobile apps and web-based applications
• Research and showcase knowledge in the industry’s latest trends and technologies
• Team player with good communication skills and the ability to think out of the box

What you need to have:

• 2+ years experience as a Brand Manager / Category Manager / Marketing Manager or similar experience in a startup also works
• Sales/P&L Management - Any experience in managing top line sales and responsible for achieving top-line numbers
• Marketing - Has managed marketing strategy; worked with cross-functional teams to execute marketing campaigns 
• ECommerce experience - Should have a fair understanding of online/digital sales and marketing - Familiar with managing digital campaigns and online customer journey   
• Strong growth trajectory    

• Get involved in the entire customer lifecycle from on-boarding through the duration of their subscription period 
• Provide product training to enable the customers to realize the potential of the company
• Identify product usage gaps and provide actionable solutions to the customers 
• Build value-based relationships with customers and create company champions 
• Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI, 
• Drive desired customer outcomes through a consultative approach 
• Ensure customer retention by negotiating and closing renewals 
• Identify opportunities of upselling and cross-selling along with the Account Managers 
• Identify appropriate business use cases where the company can be deployed 
• Establish deployment goals and desired success outcomes and then develop a plan to carry them out successfully 
• Have a strong business sense to keep looking out for new use cases and solutions using a company to create a win-win situation with customers 
• Communicate and brain-storm with the product team on customer feedback and help refine product roadmap 
• Work with the marketing team to execute customer surveys, case studies, etc 
• Identify and Process Success milestones for the customers 
• Optimize existing processes within the company and actively enhance all Customer Success initiatives 
• Drive customer advocacy through reviews, testimonials, customer meetups; and create a center of excellence within the customer's organization 

Our ideal Customer Success Manager: 

• Has relevant 3 to 7 years of work experience (CSM - 3 to 5 yrs; Sr CSM - 4 to 6 yrs; Lead or Principal CSM - More than 7 yrs)  in a high-touch Customer Success / Strategic Consulting role in a B2B SaaS or Tech Product based company 
• Being an organization that believes in a flat hierarchy, we have only 1 people manager per region for the CS team and everyone else, including those with 15+ yrs of Customer Facing experience add value to the company and its customers in the capacity of an individual contributor 
• Should be open to aligning with the US / EU time zone (5 PM to 2:00 AM / 1 PM to 10 PM IST). Note - The company does provide free lunch + dinner, and a cab drop facility with an additional allowance for the ones working in the US time zone. 
• Showcases exemplary written and verbal communication skills to work along with Global Customers 
• Has worked directly with Large Enterprise Customers in the Americas or European region  
• Has an exceptional ability to communicate and foster positive business relationships
• Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products
• Managed customers across different segments in the past and knows how to manage them differently
• Exhibits a true passion for customers and for Customer Success  

Tech Stack :

PHP, HTML, CSS, JAVASCRIPT, AJAX, REST API, JQUERY, POSTGRESQL/MYSQL, MVC FRAMEWORK.

Responsibilities:

• Design and build advanced applications
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency
• Building reusable code and libraries for future use
• Optimization of the application for maximum speed and scalability
• Implementation of security and data protection
• Able to understand and create Documentation according to Client requirement.

Requirements:

• Ability to write clean, commented and maintainable code.
• Basic understanding of MVC frameworks.
• Basic understanding of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3.
• Proper understanding of OOPS concepts.
• Understanding differences between multiple delivery platforms such as mobile vs desktop, and optimizing output to match the specific platform.
• Creating database schemas that represent and support business processes.
• Proficient knowledge of a back-end programming.
• Proficient understanding of code versioning tools, such as Git.
• Proven software development experience and Web application development skills.
• Understanding of startup culture.
• Good team player, Quick learner.