Digital Marketer

• Requirement gathering for web and app development projects
• Preparation of necessary docs(BRD, FRD, SOW, RFQ, NDAs, and POC) for the clients requirement.
• Drafting user stories, wire frames and project plans based on the requirements of the client
• Understanding the default software/applications products and services of Webkul and its functionalities(at the workflow level) for a personalized explanation of the same to the clients.
• Handling customers' pre-sales and post-sales queries over various communication mediums like calls/emails/Skype/ helpdesk/ social networking sites.
• Project assignment and being clients major communication for ongoing projects.
• Managing project delivery(It covers check of all the SOW points agreed)
• Assigning the technical queries/issues of clients to the technical departments.
• Preparing a full User guide(technical doc/content) of the products for Webkul’s products, Services, and customers in written and video format as well.
• Attending international as well as domestic seminars and conferences regarding the promotion of the products with the presentation.
• Market research of the products.
• Responsible for new partnerships of the organization, acting as a bridge between the client side and the organization.
• Full-time office job, No field work.

Skills Required for this Job:

• Knowledge of Web and app end technology.
• Good observation of technical workflow in the app, websites, and software tools.
• Learning new software tools, platforms, and tech stacks.
• Updated with the latest technologies and market leaders.
• Problem solver with sound attention to detail.
• Understanding & drafting of Business Proposals, POC, SOW, NDA, and RFPs.
• Excellent presentation and emailing skills.
• Should be Excellent in communication as well as written English.
• Willingness to learn.
• Ready to take challenges and flexible.
• Knowledge of eCommerce platforms(like Magento, Opencart, Bagisto, Shopify, WooCommerce, etc) would be considered a plus point.
• Good knowledge of the E-Commerce industry modules will be considered a plus point.
• Basic functional knowledge of tech stacks like PHP, React JS, Android, iOS, Flutter, APIs, etc along with integration work will be considered a high plus-point.

EMB is looking for a Marketing Delivery Manager to join their team! As a Marketing Delivery

Manager, you will be responsible for monitoring and guiding the execution of all work that is

delivered by the agency. You will provide excellent client service, applying the agency’s best

resources and effectively managing people across departments to ensure that programs are

flawlessly executed on time and on budget.

RESPONSIBILITIES:

● Manage the execution of multi-channel marketing and advertising communications

programs that can include email, direct mail, digital, web, event, collateral, and other

marketing communications

● Write creative briefs/work orders for projects and run project/creative kick-off meetings

● Manage creative development of multiple projects with many versions

● Assist with strategy development

● Assist in creating presentations, POVs, test planning, etc.

● Develop strong, trusting relationships with internal teams and clients

● Ensure flawless execution of projects

● Coordinate with the print producer or project manager to develop schedules. Partner with

print producer/project manager during the production phase of a project

● Manage the project schedules to ensure completion on time. Surface any unresolved

timing or resource issues with the Partner agency

● Develop rapport and partnering relationships with key clients. Build the relationship by

demonstrating a genuine sense of responsibility for the success of the business

● Manages project estimates to ensure projects stay on budget. Assist Partner agency

with accruals or budget reporting as needed

● Involved in project-level strategy planning/development

● Develop a deeper understanding of the client’s business and the automotive

environment by actively learning about business, products, and competitive environment.

Based on knowledge of business and industry, bring forward and identify new initiatives

and opportunities

● Writes presentations, POVs, test plans, and recommendations for projects

● Presents creative ideas to clients

● Understand fast past nature of business and positively respond to last-minute client

requests

● Sufficient presence to be respected by clients and internally

Required Skills

● University degree (ideally in marketing/business studies)

● Ideally 1-2 years of experience in an agency environment in a client service role

● Proficient in Word, PowerPoint, and Excel

● Ability to work under pressure, meet deadlines across multiple projects and display

strong organizational skills

● Ability to transfer knowledge from project-to-project

● Well organized

● Shows initiative and desire to learn

● Handles assigned work requests in an efficient, timely manner

● Has strong client relationship experience

● Can successfully complete projects without assistance

● Understanding of KPIs and analytics

● Highly developed interpersonal and communication skills

● Use sound and logical judgment

● Displays strong problem-solving skills

● Strong client service orientation

● Demonstrated strong attention to detail

At EMB, Relationship is our middle name.

We employ the most innovative talent in the industry to drive digital transformation for our

client's businesses and provide creative solutions to help brands grow meaningful relationships

Manage The ProjectPowerPointAdvertising CommunicationsMarketing CommunicationsClient ServiceExcelTest PlanningTest PlansChannel MarketingDevelop Schedules

Location - Hyderabad

Technical Expertise

Mandatory:

• Should be a team player with at least 8 years of provensystem administrator/pre-sales experience.
• Should have deep technical knowledge and real-world usage ofapplication and operating system environments.
• Should have strong knowledge of windows/Linux operatingsystems.
•  Should have knowledge on networking concepts, network devices(VPN), security concepts (MFA), network protocols, filesystems & AAA.
•  Should have strong knowledge in any one Desktop Virtualization Technologies (Citrix Apps & Desktop / VMware Horizon / WVD/ MS RDP etc.).
•  Should be proactive, self-motivated and should be able to partnerclosely with the sales Account Manager.
•  Should have ability to map customer’s requirement to thecompany product.
•  Good to have expereince in RFP.
•  Should be aware about Telugu, Hindi, Engilsh language.
•  Should be able to articulate the advantages and disadvantages of the offerings based on real- world example.
•  Should have the ability to conduct conversations with prospective clients and convey both technical and business merits of our solutions.  Should be willing to travel to customer location based on requirement.  Troubleshoot issues, resolve technical challenges, and ensure successful deployment and integration of the digital workspace solution.  Collaborate with cross functional teams, including support, engineering, and project management, to address customer needs and concerns.

Role and Responsibilities:

•  Learn & certify in on the Company's products.
•  Post certification, one should be able to articulate anddescribe company products during presentations & white-boarding sessions with customer.
•  Good knowledge of the competitive product mainly in VDI andVPN (remote access) domain.
•  Should conduct interactive demonstrations remotely or physically.
•  Pre-sales Account management and presentation.
•  Solution Designing, sizing, and deployment of Accopsproducts and related 3rd party products.
•  Prepare competitive study documents andarchitecture documents.
•  Build, improve and maintain high standard of pre-sales andpost-sales support.
•  Create knowledgebase around the product, including KBarticles, tutorial videos creation, FAQs, best practices documents.
•  Manage customer expectations and demonstrate a strongfollow-up on customer’s inquiries.
•  Give technical training to partner’s sales and pre-sales team.
•  Industry Knowledge
•  Understanding of industry trends, challenges, and best practices related to digital workspaces, remote work, and workforce transformation.
•  Familiarity with compliance regulations, security considerations, and data privacy requirements in relation to digital workspace solutions.

• Good to have:
•  Pre-sales experience in a Startup preferably in the VDI,VPN, MFA, MDM, Azure, AWS etc.
•  Prior knowledge of Accops products.
•  Knowledge in solution designing/ Solution architecture.
•  Customer interactions at management level.
•  Knowledge of windows server/windows
• 10/RDS license.
•  Prior experience in drafting RFP and understanding about process in RFP and GEM portal
•  Implementation of one or more of products mentioned in Technical skill requirement. 

For our Cloud and Digital team, we seek Hands-On Technical Lead who can work on designing & implementing high quality scalable cloud software while providing technical leadership/mentoring to a small team of talented developers in agile environment. Your ability to lead the architecture, design, and implementation of maintainable, high-quality, and high-performing web (Java microservices, React UI, AWS) and mobile applications (iOS, Android, React native) is essential for success in this role. 

What you will be doing:

1. Strong programming knowledge in a combination of Java/Spring boot and Ruby on Rails. Expert in working in AWS Cloud, Micro services, REST, MongoDb / RDBMS/Cassandra, React /Node/Java Script, web frameworks/web technologies, Docker, Kubernetes, Messaging Brokers (Kafka, Kinesis, RabbitMq), Redis
2. Shaping architecture for robust, reliable, and high-performance applications, considering functional and technical requirements.
3. Manage/Mentor team of talented developers. Collaborate with cross functional stakeholders.
4. Estimate/Plan/Manage project deliverables in Agile environment with incremental system delivery.
5. Knowledge of data analytics and machine learning is a plus.
6. Good knowledge in version control and branching concepts (git, mercurial)

Who you are and what you bring:

1. B.E/B.Tech in Computer Science / Electronics and Electrical. Strong academics and career track record.
2. 15+ years of solid software development experience in building secure, scalable, and resilient systems.
3. Proven experience as software technical lead/manager/architect with cloud and digital SW
4. Excellent knowledge of software implementation, design and architecture of Web and Mobile apps.
5. Proven experience in working with AWS (preferably) or GCP or Azure.
6. Strong understanding of monitoring and logging tools.
7. Strong understanding of software design principles (SOLID, design patterns etc.)
8. Strong understanding of SOA and enterprise integration patterns.
9. Strong understanding of Functional or OOP patterns.
10. Experience in Web and Mobile software development and coding in various languages (Ruby on Rails, Node.js, Java, React, iOS, Android, Python etc.). Familiarity with HTML/CSS, JavaScript and UI/UX design.

Job Title: Technical Support Specialist

Department: Customer Support > Engineering 

Reports to: Technical Support Team Lead

Location: Remote | India

Summary: The Technical Support Specialist is responsible for ensuring that our customers’ needs are met and issues are responded to and resolved in a timely manner.  This role acts as a first point of contact for customers that are experiencing a problem with their implemented instance of any of Commerce Fabric’s products.  The Technical Support Specialist responds to customer inquiries via phone, email and Slack. You will join a dynamic team where you will be given the opportunity to expand your skills within a wide range of front-end web technologies such as HTML, CSS and JavaScript.

Responsibilities: The Technical Support Specialist is responsible for intaking customer requests via phone, email and slack and ensuring effective communication and resolution with the customer by working with internal teams.  The Technical Support Specialist will uphold Commerce Fabric’s service level agreements and keep the customer informed of progress on their issue, as it is being resolved. Your days will include interacting with clients to inform them on how to use our software, troubleshooting issues, and acting as a link between our Customer Experience Team and our Development and Product Team as you follow issues from the first report to resolution.

• Provide excellent customer service to Commerce Fabric’s customers
• Handle a high volume of inbound calls/emails/messages with an emphasis on service to Commerce Fabric’s customers
• Updates Account Manager with any escalated issues 
• Highlights any consistent issues and themes to Technical Support Team Lead
• Provide top-notch support, and service to customers, through phone calls, in-person interaction, email, and our ticketing systems.
• Take assignment of technology support requests, and own those through resolution - calling on assistance from teammates and other resources as needed, but maintaining overall responsibility for tickets.
• Troubleshooting technical errors with a modern web-based application

Qualifications: 

• Full-time bachelor’s degree
• 2-4 years of customer-facing experience with global customer exposure in a technical support role
• Ability to work in shifts outside normal business hours
• Excellent written and verbal communication skills in English with an ability to build relationships.
• Experience working with different operating systems including Windows and Mac OS
• Experience with ticketing systems Zendesk and JIRA
• Ability to work independently
• Ability to prioritize and manage several milestones and projects efficiently

TUBR is working on Innovating Crowd Management on public transport. We are building the state of the art Time series Machine Learning Models to predict the crowds in public transport.

Job Description

We are looking for a React Native developer on a Full time contract basis, who is interested in building performant mobile app on both the iOS and Android platforms aligned with strong Agile Development methodologies. You will be responsible for building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Responsibilities

- Build pixel-perfect, buttery smooth UIs across both mobile platforms

- Leverage APIs for deep integrations with both platforms.

- Diagnose and fix bugs and performance bottlenecks for performance that feels native

- Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things

- Maintain code and write automated tests to ensure the product is of the highest quality

Skills

- Work as part of a small team to build React Native iOS / Android application

- 2+ years of experience in React Native development.

- Firm grasp of the JavaScript language and its nuances, including ES6+ syntax

- Ability to write well-documented, clean Javascript code

- Rock solid at working with third-party dependencies and debugging dependency conflicts

- Familiarity with native build tools, like XCode, Gradle, Android Studio

- Understanding of REST APIs, the document request model, and offline storage

- Experience with automated testing suites.

- Bachelor’s degree in Computer Science or related fields

- We are looking for a someone who is happy to work in a team or solo but must be confident working independently. (The team will be available to support but pairing won’t always be an option)