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A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.

Job Summary:

1. Hardware Support:

• Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
• Perform hardware repairs and upgrades.

1. Software Support:

• Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
• Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.

1. Network Support:

• Provide assistance in connecting workstations to the company network and resolving connectivity issues.
• Troubleshoot network-related issues on desktops and laptops.

1. User Support:

• Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
• Offer guidance on proper system usage and IT best practices.

1. System Maintenance:

• Regularly update and patch desktop systems to ensure security and functionality.
• Backup important files and data as per company policy.

1. Documentation:

• Maintain logs of issues, solutions, and configurations for future reference.
• Document common problems and resolutions for knowledge-sharing purposes.

1. Customer Service:

• Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.

Key Skills:

• Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
• Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
• Communication: Strong verbal and written communication skills to interact with end-users.
• Networking Basics: Understanding of network configurations and troubleshooting.
• Time Management: Capable of handling multiple requests and prioritizing tasks.

As Senior Front-End Developer at Meetmo, you'll be responsible for designing(converting from Figma to React UI; matching the UI design same as given in Figma by our customers), and maintaining web applications. You'll work with the development team, as well as UX/UI designers. You'll work closely with our back-end and full-stack developers to deliver consistent and reliable web experience. You'll work with our designers to improve usability for our customers and to ensure high-quality graphic standards and brand consistency. Ultimately, your work will have a direct impact on the user experience of our customers. We, at Meetmo, believe in an agile work structure and we're particularly looking for such candidates who are willing to explore rather than stick to his/her comfort zones, which will ultimately benefit employees to increase their technical knowledge in more than one field thus excelling in their career.

The technical skills we're looking for are as follows:

i. React JS

ii. SASS

iii. Tailwind CSS

iv. Redux

v. Redux-Saga

vi. Next JS

vii. Three JS

viii. Figma to React UI conversion

Note: Candidate should have an experience of a minimum of 3 years in Front-end development.

Location: Bangalore, Karnataka

• Do you like the idea of playing Master Shifu for product development teams? Or, what organizations think of it as playing an Engineering Manager.

• Do you live by the mantra of “buck stops with me”. Seriously, we also don’t know who Buck is and we are also looking for him.

• Have you led a product team of 15+ members in the past to successful outcomes? Okay, we would love to talk even if you unfortunately ran into a failure.

• Do you speak both binary and Humanary? Python , dialect, to talk to geeks and the Humanary, English or Hindi dialect, to talk to Clients. 

• Do you practice Agility? No, we don’t mean asanas from Baba Ramdev but things like Scrum or Kanban

• Do you practice Curiosity over Complacency? I..e are you a lean mean learning machine?

• Can you envision a solution architecture after hearing the product's vision and user stories? Do things like scalability, performability, flexibility, maintainability give you goosebumps of joy?

• Do you have an eye for good user experience?

Did you say Yes to all of them? My My! Love you! I’m sure your current team loves you too. But, if for whatever reason, you are looking for a new home then we would love to talk to you. We are a certified Great Place to Work, which means it’s a place where people love working with each other. And, you would too.

Send me an email, will ya?

• Identify bad code practices in Scala and write new analyzers to detect them.
• Improve the coverage of automatically fixable issues.
• Ensure fewer false-positives are reported by the analyzer.
• Work on the internal tools that support analysis runtimes.
• Contribute to open-source static analysis tools.

We’re looking for someone who has:

• Strong foundational knowledge in Computer Science.
• At least 3 years of professional software development experience in Scala and Java.
• Understanding of the nuances of execution of the source code (AST, data flow graphs, etc).
• Familiarity with Scala best practices followed in the industry.
• Native experience with Linux/Unix environment.
• A focus on delivering high-quality code through strong testing practices.

MUST HAVE

• Design and implementation of the overall web architecture using React.js, Node.js, Mongo DB and AWS Lambda and Python
• Must have good knowledge of API
• Deployment and maintenance of AWS infrastructure -- Kubernetes, EC2, S3, Lambda
• Ensuring the entire stack is designed and built for speed and scalability
• Integrating our front-end UI with the constructed API
• Design and implementation of continuous integration
• Working knowledge of web-based application architectures and frameworks (including React) and the way it integrates with services.

Key Skillsets

• Node.js
• React.JS
• AWS
• MongoDB

• Designing and developing user interactions, front end architecture, back end website applications.
• Creating servers and databases for functionality.
• Ensuring responsiveness and cross-platform optimization for mobile phones.
• Maintaining high-level coding structure.
• Designing and developing APIs.
• Staying abreast of developments in web applications and programming languages.

Skills

• 1-3 year(s) working experience as a full stack developer.
• Proficiency with server-side languages such as .NET, .NET Core, and Python.
• Working knowledge with javascript frameworks such as React JS, Angular JS, and proficiency with fundamental frontend languages such as HTML, CSS, Javascript.
• Familiarity with database technology such as MS SQL, PostgreSQL, MySQL, and MongoDB
• Proficiency using Bitbucket/Git version control.