Dialer operation – DMS Process

at Talent Pro

Dialer operation – DMS Process

Talent Pro

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Dialer operation – DMS Process at Talent Pro · Pune · 2 - 15 years · ₹4L - ₹15L / yr · Bootstrapped · Posted 9 Dec 2025

Dialer operation – DMS Process

at Talent Pro

Posted by Mayank choudhary

2 - 15 yrs

₹4L - ₹15L / yr

Pune

Skills

MS-Excel

Dialer system

Strong dialer manager profile

Mandatory (Experience 1):Must have 2+ years of core dialer operations experience with major dialer systems — Genesys, Avaya, Aspect, Ameyo

Mandatory (Experience 2): Must have hands-on experience in outbound campaign creation, list uploads, pacing changes, and real-time monitoring.

Mandatory (Technical Experience): Must understand routing/pacing optimization, retry logic, call attempts, ANI strategy, contact strategy, and compliance norms etc

Strong dialer manager profile

Mandatory (Experience 1):Must have 2+ years of core dialer operations experience with major dialer systems — Genesys, Avaya, Aspect, Ameyo

Mandatory (Experience 2): Must have hands-on experience in outbound campaign creation, list uploads, pacing changes, and real-time monitoring.

Mandatory (Technical Experience): Must understand routing/pacing optimization, retry logic, call attempts, ANI strategy, contact strategy, and compliance norms etc

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