Job Summary
A Developer/Sr. Developer is responsible for writing clean and flawless code to produce fully functional modules or apps according to the requirements; as part of day-to-day work. A Developer/Sr. Developer is expected to possess expert-level knowledge of the Force.com platform and an analytical mindset with a keen eye for detail.
Responsibilities and Duties
A Developer/Sr. Developer needs to conduct the following responsibilities at work -
- Billability of at least 40 hrs per week (Util Target). Resource needs to ensure that assigned hours are utilized on each project.
- Use knowledge of Vlocity Omniscripts, Vlocity Data Raptors, Vlocity cards, Vlocity integration procedures, lightning web components, etc.
- Set best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement
- Perform and plan code reviews with developers on a consistent cadence
- Perform thorough analysis on requirements i.e.
- Obtain a deep understanding of the desired output
- Check whether the implementation is possible or not; respecting the Salesforce environment’s limitations or governors
- Evaluate whether stated requirement (or a part) can be achieved via configuration before opting for coding
A successful analysis results in -
- Derivation of all possible use cases
- Identification of any blockers, challenges or risks
- An optimal code design solution of complex requirements
- Thorough impact analysis of the planned development
A Developer/Sr. Developer must discuss the approach with TL (Technical Lead)/TM (Technical Manager)or an onshore TA and finalize the ETAs.
Develop high-quality scalable code by
- Following Salesforce.com and SilverlineCRM standards/best practices
- Leverage recommended frameworks (ex. Test framework or Trigger framework)
- Write comprehensive test code asserting all possible use cases
- Perform thorough unit tests
- Fix all bugs reported from QA/UAT
- Work on deployments through recommended tools and methodologies.
- Time-bound R&D for any unknown or newer areas
- Developing reusable code components in a project
- Mentor, assist and review peer developers within the teams
- Document design and architecture
Follow DevOps processes i.e.
- Use recommended IDEs
- Ensure daily code check-in/check-out
- Stay in compliance with code review feedback points shared by TL (Technical Lead)/TM (Technical Manager).
- Facilitate proactive communication with project/product teams i.e.
- Use all relevant channels (Emails, JIRA, Slack, or Zoom meetings)
- Be in sync with sprint/project/product teams
- Share your plan of action at the start of your day
- Send DSRs by end of the day
- Ensure decent overlap/availability in the onshore team’s timezone (whenever required).
- Focus on learning & development by
- Setting goals for the quarter in alignment with the Company goals.
- Constantly perform self-review and identify improvement areas
- Seek timely assistance from Reporting Managers
- Actively contribute to knowledge sharing initiatives and help in the skill development of peer developers
- Enhance skills and capability in USABILITY focussed development
- Exhibit good interpersonal skills by being a team player, staying approachable and collaborative
- Obtain and maintain certificates for Vlocity Development
Required Experience, Skills and Qualifications
Qualification
- Required - Minimum Bachelor's or Equivalent Degree in Computers
- Required - SFDC certifications (Administrator/ PD1)
- Optional - Vlocity Platform Developer certification;
- Required - Working experience with Vlocity omniscripts, Vlocity dataraptors, Vlocity cards, Vlocity integration procedures, etc
- Required - Work Experience in Healthcare & Insurance Industry.
- Nice to Have - CPQ Work Experience
Experience
- Required - Minimum 5 years experience in Software Development
- Required - Minimum 2 years in IT/Software companies with a multinational footprint
- Required - Minimum 1 years experience with Salesforce Lightning development.
- Required - Minimum 18 - 24 months experience with Vlocity Development.
- Required - Experience working with US-based/headquartered companies
- Good communication and interpersonal skills
Benefits
Industry-leading benefits including Health Insurance are offered. Will be part of a US-based/headquartered company.
Job Type: Full-time (Flexible with remote working option, if outside Bangalore)

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- Conduct threat modeling, security reviews, vulnerability assessments, and penetration testing
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As a Data Scientist specializing in Google Cloud, you will play a pivotal role in driving data-driven decision-making and innovation within our organization. You will leverage the power of Google Cloud's robust data analytics and machine learning tools to extract valuable insights from large datasets, develop predictive models, and optimize business processes.
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Process Coordinator Job Description are as follows
Key Responsibilities:-
1. Strong in follow ups and co ordinations.
2. Coordinate with different departments, team & other stakeholders on regular basis.
3. Coordinating with various internal departments such as Maintenance Team, Plant Team, HR team, Accounts team, Purchase team, etc.
4. To handle calls and co-ordinate from both internal and external sources.
5. Ability to work independently as well as part of a team, handling multiple tasks successfully.
6. Possess good presentation, analytical and people management skills.
7. Well versed with MS Office including Word, Excel, Access, Power-Point.
8. Prepare and maintain- Repair & Maintenance Report in Google Sheets.
Key Skills:-
- Basic Knowledge about FMS,
- Managing processes with the doer.
- Follow up with employees for timely completion of tasks.
- Google sheets/EXCEL knowledge must.
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
As a customer success manager, your goal will be to provide outstanding customer service to
our clients by developing effective customer service procedures, implementing customer loyalty
programs, and Improve customer experience and customer satisfaction (Customer Love
metrics)
Responsibilities
● Be the single point of contact for all your customers from the time they sign the contract.
● Establish a trusted relationship with them and help them succeed with QDC through
product adoption and delivering the value promised.
● Understand the customer’s goals, org structure, key challenges, and define their
success.
● Work with sales and onboarding team to plan and execute a seamless customer on-
boarding process, ensuring a smooth ‘go live’.
● Identify customer insights and pain points and help shape the product roadmap by
providing active feedback to the product team.
● Proactively identifying and prioritizing resources and effort according to perceived risk,
potential growth, strategic value and renewal timeframe, making sure subscriptions are
renewed timely.
● Monitor at-risk customer behaviour and carry out activities to retain them.
● Own churn and expansion for all your accounts.
● Identify opportunities for portfolio growth and contact customers for upsells.
● Work towards turning customers into advocates of QDC.
● Collaborate with the Marketing team to build customer case studies, testimonials, and
referrals.
What are we looking for?
Attitude
● Empathy
● Positive Attitude
● Organized
● Process Driven
● Coachable
● Patience
● Metrics Driven
Skills
● Ability to explain in uncomplicated/ simple language
● Attentive and Listening Skills
● Effective Negotiator
● Creative Problem Solver
● Comfortable with huge data and analytics
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● At least 2+ years of work experience in a customer-facing role such as Customer
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● Ability to understand a software product and its nuances very well.
● Excellent written and verbal business communication skills.
● Strong problem-solving skills, technical and analytical aptitude with the ability to quickly
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● Ready to work during US hours - in future
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You should have acquired a good knowledge of the laundry
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- Should start working towards the identification of possible
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- Participate in conversations regarding process refining.
- Should be able to independently handle complex sets of queries
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- You should be able to independently manage the portfolio
assigned.
- Should be able to define the expansion targets for your portfolios.
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- Provide feedback to Marketing, Sales, Support, Success and
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