Delegate Sales Manager

Job Responsibility:

* Coordinate with CSMs to complete Pilot sales tracker, QBR Decks, End of pilot Decks

*Monitor Daily Sales volume and alert CSMs of Locations with Low volume counts

*Collaborate with other teammates to extract data figures, data entry (Google Sheets & Google Slides), and monitor key performance indicators (KPIs) to determine business initiatives’ success

*Helping in Minor Integration Changes

*Helping with Tickets and giving support when required

* Basic product knowledge of the software to assist with non-client facing action items 

* Good communication skill preferred           

Location: Remote - based in India

Plobal Apps is a SaaS platform that helps online stores build mobile apps in minutes with zero code. We help brands leverage their mobile app as a strong revenue channel for their business. As one of the largest app builders in the Shopify ecosystem, we power mobile apps for some of the world's fastest growing brands like Steve Madden, Forever 21, Kyte Baby, and Show Me Your Mumu. We enable mobile commerce journeys and help our merchants drive installs, engage customers and scale their revenue.

We closed our seed funding round in 2021 backed by Bessemer Venture Partners and Elevation Capital, and are now looking at aggressively scaling our business.

About the Role

Position: Sales Representative, SMB (Asia & Middle East)

Location: Pune (Remote) 

Timings : Must be able to work in the eastern time zone to overlap with key stakeholders 

What You Will Do:

• Identify and target SMB customers in Asia and the Middle East, with a focus on India.
• Conduct market research to understand SMB needs and buying behaviors.
• Generate leads through proactive outreach, leveraging various channels.
• Deliver compelling product demonstrations and presentations.
• Tailor solutions to address customer requirements and ensure satisfaction.
• Build and maintain strong customer relationships.
• Collaborate with cross-functional teams to align sales efforts.
• Stay updated on industry trends and provide insights for sales strategies.
• Meet or exceed sales targets, driving revenue growth.
• Maintain accurate records and provide regular sales reports.

Who we are looking for:

• Bachelor's degree in business, marketing, or related field.
• 2-3 years of B2B SaaS sales experience in India.
• Strong understanding of the SMB market in Asia, specifically India.
• Excellent communication and interpersonal skills.
• Results-driven with a focus on customer satisfaction.
• Self-motivated and able to work independently or in a team.
• Proficiency in CRM systems (ideally Salesforce) and sales productivity tools (ie. Outreach).
• Willingness to travel within assigned regions.
• Fluency in English, additional language skills a plus.

Benefits:

• Remote first work culture
• Health Insurance Coverage of INR 5,00,000 
• 21 Paid Personal leaves + 10 Paid National Holidays per calendar year
• Maternity and Paternity Leave

Ready to help us build the next generation of mobile commerce?

Responsibilities:

• Work on design and develop scalable solutions using efficient Design Patterns
• Adept in handling Non-functional requirements (performance etc.)
• Excellent aesthetic capability with UX designing and development experience
• Have a good understanding of all aspects of the application like rendering big datasets, fetching data using and authentication.
• Identify improvement areas within the application and work to implement the same
• Flexibility in adapting to team requirements

Requirements:

• Comprehensive knowledge of UX and responsive UI design with an emphasis on intuitive design
• Ability to write cross-browser and standards-compliant code that meets flexibility, scalability, and performance requirements
• Highly skilled at front-end engineering using a client-side technology stack including AngularJS, JQuery, HTML, CSS
• 5+ experience in Angular developing responsive Single Page application
• Experience working with REST API
• Experience working with JSON
• Experience with SVN/Git, Node.JS
• Knowledge of Agile and/or SCRUM methodologies
• Dedicated, self-driven and willing to take responsibility and ownership of the application
• Strong Problem identifying and solving ability and excellent communication skills

Job Type: Full Time, Onsite

• Primary skills:Java,Java-Java 8,Java-Microservices,Java-Springboot

Technical Manager

Who we are?

At Edge, we believe simplifying employee data will help large corporates solve sub-optimal talent management problems. This data is more critical after the pandemic, as managing a remote workforce has shifted from optional to essential.

We have spent our last eight years understanding the workforce from the IT and BFSI industries. We have used this employee data to create a sophisticated intelligence. This brain behind our AI-based products is called EdGE graph™. We have used 11 million job descriptions and more than 30 million profiles to build the graph.

Our products like Pathfinder, Recruit and Mobility are deployed in IT companies like Wipro, HCL, UST Global, etc. and help them upskill, invest, and maintain their existing people. It has helped organisations improve their workforce availability, billing, allocations and drive straight bottom-line impacts. The new order of talent decisions helps us define, identify, and plan for a future-ready workforce.

We build end-to-end talent management products for organisations so that they have a 360-degree view of their talent supply chain. This helps them make informed talent decisions efficiently and build an intelligent workforce.

We built Edge Networks in 2012 in an apartment in Bangalore and soon, were supported by the National Skill Development Corporation of India (NSDC). We are a part of the NASSCOM Product Council and have been recognized by Gartner, Deloitte, Equidam, NVIDIA, Amazon as an innovative tech HR startup in various titles.

At Edge, we understand that modern companies that put the employees at the center of their workings, backed with data, will make their organisation productive. This is how we, at Edge, use tech for good.

Role: Technical Manager

As a Technical Manager, you will be responsible to ensure that your team performs within set technical guidelines by providing or co-authoring standard operating procedures. For this role, technical function weightage will be 60% and project management function weightage will be 40%.

Traits that you have

A team player – I know we only win if we all win. I recognise and value the different perspectives and skills my squad mates bring. It is not about being a hero but jumping in and contributing to the successful delivery of our mission.

An excellent communicator – I know and understand the importance of clear, on-time communication. My spoken and written communication skills stand out for clarity and conciseness.  

The customer’s biggest fan – I demonstrate a thirst for better understanding the customer and define the problem and develop solutions through their eyes.

A collaboration champion – I work closely with my colleagues to ensure alignment and champion the sharing of learning across teams.

Comfortable being uncomfortable – I am comfortable with uncertainty. I have the ability to effectively manage myself through ambiguity by making meaning, building relationships and creating clarity with my peers.

Continuous improvement junkie – I constructively challenge the status quo, I look for better ways of doing things and passionately advocate continuous improvement.

Committed to my own and others’ growth – I strive to stretch and grow myself and others by identifying my own development areas, seeking feedback, and providing feedback to others to help them learn and grow every day.

A problem solver – I am energised by tackling complex problems. I use my critical thinking, network, skills, knowledge, and available data to drive better outcomes for our customers and the product.

Commercially and Tech curious – I have a wide-angle lens. I am curious about what is happening in the external market and in emerging trends and innovations (technological and otherwise) and how we use this information to better inform our decisions and actions.

Risk savvy – I build sustainable solutions that protect stakeholders and customers and proactively address risks by role-modelling improvements in the product’s overall risk and control environment.

Responsibilities:

Project Management role details:

• Lead a team of 5-10 software engineers.
• Create, own the software delivery schedules and software deliverables.
• Track and ensure completion of tasks on time by team members.
• Own the quality of delivered software and ensure thorough testing is done during software development.
• Provide project metrics and status reports using pre-established process.
• Ensure smooth functioning of team, mentor team members, growth of team members.
• Hold project status meetings and publish weekly status reports.
• Provide feedback and data for Annual Appraisal process of team members.
• Create or modify processes to ensure efficient running of projects.

Technical role details:

• Understand product requirements clearly and translate into User stories, Sprints.
• Track project status in JIRA and bring high visibility into project status.
• Provide technical guidance to team members when difficult problems are met e.g evaluating alternative approaches, optimizing software, troubleshooting live issues.
• Review code, merge into production branches, resolve conflicts considering common code base guidelines.
• Interface with product, data science teams independently and arrange for required support for the development team. Understand and clear blockages faced by developers.
• Coordinate with DevOps team, plan and arrange for infra requirements deployments.
• Plan sprints, releases, allocate resources, and track sprint execution on a day-to-day basis.
• Ensure project documentation is captured and updated regularly.

Role Skills:

• General requirements
  • Should have 10+ years of total experience in software development and project management functions put together.
  • Have minimum people management experience for 2 or more years handling team size of 5 or more team members.
  • Strong experience across various stages of software development lifecycle involving requirements gathering, software design, coding, testing, deployment, and maintenance.
  • Should be a strong team player.
  • Strong experience with project management tools JIRA knowledge is a plus.
  • Good understanding of agile methodologies preferably Scrum.

• Technical requirements
  • Create release delivery schedules and make delivery time estimates.
  • Understand technical requirements and software design in a detailed manner to plan for features, validate schedules and estimates.
  • Good working knowledge of Python, Java, or any enterprise grade languages.
  • Good knowledge in RDBMS or NOSQL databases.
  • Good understanding of GIT and best practices of SCM tools.
  • Cloud working experience with either AWS or Azure or GCP.
  • Should have a basic understanding of DevOps tools and practices.
  • Should be able to learn new skills on a need to basis e.g., docker, Jenkins, Kubernetes, etc.
  • Basic understanding of frontend stack e.g., ReactJS, Vue, Angular or equivalent.

Why should you join us?

We are concerned not only with the growth of the company, but each other’s personal and professional growth, too. We are transparent, open and have a collaborative work environment. And above all, you need to bring your best. The rest does not really matter. With WFH becoming more normalized, you best believe we have been sharing our favorite ways to prioritize a healthy work-life balance at home (Netflix, anyone?).

Location - Bangalore
Type - Permanent, Full Time

• Smart & quick learners.
• Min 12th Pass
• Excellent communication skills 
• Proficient in computer operation
• Age between 18-22 years