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Review Criteria:
Mandatory:
- Strong Associate Manager – Customer Success, Account management Profile
- Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
- Must have experience managing clients in the outside India market (Preferrably US/America clients)
- Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
- Must have strong technical understanding of digital advertising / programmatic platforms/software products
- B2B SaaS (AdTech experience is highly preferred)
- Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.
Preferred:
- B.E/B.Tech (IT/CSE/ECE) with MBA preferred
- Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
- Experience in analyzing data-driven advertising performance metrics and building optimization strategies.
Role & Responsibilities:
As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.
- Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
- Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
- Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
- Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
- Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
- Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
- Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
- Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
- Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.
Ideal Candidate:
- 2-5 years of experience inthe internet/technologyindustry (mandatory)
- B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
- Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
- Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
- Accountability and personal organisation are essential
- Experience in managing a diverse group and training each according to company standards
- Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
- Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
- Self-motivated and proactive mindset with the ability to work independently and as part of a team.
- Experience in the tech industry or a related field is highly desirable.
Perks, Benefits and Work Culture:
- Flexible work hours and leaves
- Salary advance
- Maternity/Paternity leave benefits & adoption assistance
- Butler & Concierge services
- Team Off-sites & Celebrations
Beyond Work:
- Insurance benefits for you and family
- Interest-free loans
- Gift vouchers for special moments
- Fully-equipped Gym
- Education Sponsorship Programs
About Edstellar
Edstellar provides instructor-led corporate training solutions designed to address every organizational learning requirement. With a global pool of over 5000 certified corporate trainers, Edstellar offers a robust training management platform and tailored training packages that enable organizations to scale training, centralize administration, and overcome training management challenges. Our end-to-end training management capabilities help organizations achieve success through a seamless learning experience.
Job Description: Junior Product Marketing Executive (Fresher)
Location: Bangalore
Start Date: Immediately
CTC (Annual): ₹3,00,000 - ₹3,60,000
Experience: 0 year(s) (Fresher)
Apply By: 31st March 2025
About the Role
Edstellar is seeking a passionate and motivated Junior Product Marketing Executive to join our dynamic marketing team. As a Junior Product Marketing Executive, you will assist in conducting market research, creating engaging marketing content, and collaborating with sales and product teams to position our products effectively. This is an excellent opportunity for freshers looking to kick-start their career in product marketing.
Key Responsibilities
- Market Research: Conduct research on market trends, customer preferences, and competitor strategies to assist in effective product positioning.
- Marketing Content Creation: Assist in the development of marketing materials, including social media content, blog posts, and email campaigns, to promote products and engage the target audience.
- Collaboration with Teams: Work closely with sales and product teams to gather insights, create compelling messaging, and support go-to-market strategies for new and existing products.
Skills Required
- English Proficiency (Spoken & Written): Strong communication skills for content creation and collaboration.
- Market Analysis: Ability to conduct research and analyze market trends.
- Product Management: Understanding of product development and positioning strategies.
- Product Strategy: Assist in formulating marketing strategies based on market research and product insights.
Preferred Certifications:
- Learn Business Communication
- Learn Digital Marketing
- Learn Business Analytics
Who Can Apply
- Candidates based in Bangalore.
- Freshers with an MBA in Marketing or BBA in Marketing.
Training, Salary and Perks
Product Marketing Internship Details
Position: Junior Product Marketing Executive (Intern)
Location: Bangalore
- Stipend: ₹10,000 for the training period
- Post-Training Opportunity: Candidates who successfully complete the training phase and pass the final assessment will be offered full-time employment with Edstellar based on their overall performance and demonstrated skills.
- CTC (Post-Training): ₹3,00,000 – ₹3,60,000 per annum
- Stipend: ₹15,000 for the training period
- Post-Training Opportunity: Candidates who successfully complete the training phase and pass the final assessment will be offered full-time employment with Edstellar based on their overall performance and demonstrated skills.
- CTC (Post-Training): ₹3,00,000 – ₹3,60,000 per annum
- Working Days: 5 days a week work culture
About Company
Our client is a luxury home décor brand where technology enables world class home interior design.
Job Overview: We are seeking a highly creative and talented Copywriter to join our team. As the Copywriter, you will be responsible for written material for various platorms, such as websites, blogs, social media, and marketing campaigns that showcases the elegance and uniqueness of our luxury interior designs. Your words will play a pivotal role in enhancing our brand image, driving client engagement, and to produce engaging, informaƟve, and well-structured content that resonates with the target audience.
Responsibilities:
· Develop captivating content surrounding our luxury interior projects that is well researched and in line with the organisations brand communication.
· Team up with designers and marketers to create compelling content across our platform.
· Dig deep into interior trends to create authentic content that resonates with readers.
· Conducting keyword research and using SEO best practices to enhance online visibility and increase organic traffic.
· Develop related content for multiple platforms, such as websites, email marketing, product descriptions, videos, and blogs.
· Bring fresh ideas to the table and collaborate with our creative squad.
· Edit & improvise content consistently to improve readability.
· Edit and proofread content for impeccable grammar, spelling, and coherence, ensuring the highest quality output.
· Stay up-to-date with industry trends, emerging technologies, and relevant news to infuse fresh perspectives into the content.
· Prior experience in the luxury sector is mandatory.
Requirements:
· Master’s degree in English, Journalism, Communications/PR, or a related field.
· Substantial experience in content writing, copywriting, or a related field.
· Portfolio of relevant writing samples.
· Familiarity with web publication techniques, marketing tools, MS Office or Google Suite.
· Impeccable grasp of the English language, including idioms and current trends in slang and expressions
· Excellent verbal and written communication skills
· Creativity along with a keen eye for details
· Strong grasp of SEO principles and keyword integration for optimized content.
· Monitor and analyse the performance of key performance indicators (KPIs) to offer suggestions for improvement.
Responsibilities:
- Collaborate with internal stakeholders to set communications calendar, creative strategy, and content promotions
- Build customers segments and communication campaigns along customer journeys
- Set, track, and improve key metrics within SMS, email, in-app message and push notification channels
- Identify opportunities to increase retention and lifetime value; plan, direct, and execute marketing programs that achieve those goals
- Plan, implement and track A/B and multivariate tests for transactional, triggered, and marketing mailings Code, test, and implement marketing promotions and campaigns
- Lead efforts for cross-promotion and marketing of new Zolve products across applicable audiences
- Stay current with industry innovations, trends, and best practices across functional areas
- Ensure customer data policies and Zolve's privacy policy are enforced
Requirements:
- 2-5 years of relevant work experience ideally in a fintech/payments/E-commerce/ tech environment with strong growth and analytics background
- 2+ years experience in maintenance & management of CRM platforms (customer.io //CleverTap experience is a bonus)
- MBA or equivalent post-graduation, with at least two years of experience in digital marketing in B2C company
- Strong understanding of advertising tools like AdWords, Facebook Business Manager, Adobe AdCloud.
- Experience with/understand fundamentals of brand building and marketing i.e. audience mapping, positioning, media planning/media mix etc.
- Excellent written and verbal communication skills
- Prior startup experience is a plus
The location is Bangalore
Job Description:
- Work closely with various people and teams throughout the entire app development cycle (concept, design, build, deploy & test) in an agile environment.
- Design and build applications for the Android platform.
- Ensure the performance, quality, and responsiveness of applications.
- Identify and correct bottlenecks and fix bugs.
- Help maintain code quality, organization, and automatization.
- Knowledge of other web technologies and UI/UX standards.
- Familiarity with cloud message APIs and push notifications.
- Proficient understanding of code versioning tools like Git.
- Maintain and update the existing mobile app.
Reporting Structure
- This position reports to the Team Leader - Technology.
Job Specifications
- An Graduate in IT or Post graduate or Engineer in IT; with 4+ years’ of relevant experience.
- Minimum 2 years of experience in Flutter is a must.
- Familiarity with RESTful APIs to connect Android applications to back-end services.
- Excellent communication and interpersonal skills.
- Strong problem solving, analytical, decision making and technical ability.
Qualifications:
A Bachelor’s degree in Computer Science (or equivalent experience)
Job Role:
Experience building and maintaining code for:
Android platform (Android Studio, Kotlin, Java, Android SDK) OR
Any other platform, with proven track record of picking up new skills
Hands-on experience with modern technologies.
Excellent Kotlin/Java programming skills
Excellent analytical, debugging and troubleshooting skills (battery usage, network usage optimization, etc)
Passion for usability, simplicity and consistency in software development.
Excellent communication and collaborative skills.
Exposure to Agile methodologies
Bonus points for knowledge of iOS platforms, hybrid platforms(React native, Flutter).
Job Description & Responsibilities:
Selected engineer's day-to-day responsibilities include:
• Performs Database Administration tasks in Oracle & MS/MY SQL. Also performs basic DBA tasks in
SQL Server and DB2 environments as necessary.
• Designs and builds simple to complex database structures from data models.
• Installs, configures and patches Oracle.
• Implements HA and DR systems using Data guard and RAC.
• Builds and manages Data Guard Physical/Logical Standby Databases using Data Guard Broker
• Provides rotating 24x7 on-call support for company's Oracle, SQL Server, and DB2 environments as
necessary.
• Participates in design reviews as required to ensure database design meets application
requirements.
• Designs, maintains, documents and executes database utilities to provide information regarding
database activity.
• Proactively performs database monitoring and performance tuning tasks.
• Identify and provide solutions to performance issues in multiple database environments.
• Provides automation to standard DBA tasks. Able to develop scripts on UNIX and Windows
platforms as necessary.
• Reviews and enforces adherence to the company's Architecture, as well as database design and
usage standards.
• Understands database high availability technologies and guides the company in implementing
appropriate solutions.
• Performs other duties as assigned.
Location : Chennai, Tamil Nadu
Joining : Immediate – 15 days
Education, Experience & other requirements
• B.S. degree from an accredited university.
• Must have solid Oracle RAC , Golden Gate & Data Guard experience.
• 3+ years of extensive experience with Oracle database installation / configuration best practices
and Database upgrade/migration approaches.
• Experience installing, building, upgrading and supporting Oracle RAC environment, ASM,
Grid/Cluster.
• In-depth knowledge and hands-on experience in the installation, configuration and
troubleshooting of Oracle products and patches, including Oracle 12c, RAC, ASM, Clusterware,
GoldenGate, Dataguard, Oracle Database Appliance (ODA), Oracle Enterprise Manager 12c.
• Experience in Oracle 12c RAC based environment - architecture, installation, building, upgrading
and maintenance of Oracle RAC based environment in production.
• Extensive experience in Oracle DataGuard replication and physical standby for Disaster recovery
• Working experience of Oracle Database Appliance.
• Strong knowledge of OEM 12C grid monitoring configuration.
• Strong working experience with RMAN configuration, Job maintenance and backup & recovery
• Experience in database problem identification, problem diagnosis and resolution.
• Experience in building data architecture models and enforcing enterprise architecture standards
and guidelines.
• Excellent communication – ability to explain a technical problem to management.
• Ability to work on high performing teams and deliver under pressure situations.
Belief that each person has a duty to give
Passion to assist NGOs with technology in reaching their donors
Attitude to do what it takes to reach the goals
We are looking for a person who believes that it is the duty of each individual to give. One who would love to assist NGOs in raising donations from individuals and believes strongly in the role of technology to enable it. The role will require strong skills in areas ranging from content writing to digital marketing to analysis. It will require one to work closely with NGOs to assist them in first creating a donor base and then actively engaging with them. This role will aim to create a community of NGOs who are interested in building and engaging with retail individual donors.
What You Will Do
You will be the face of DanaMojo to our NGO partners, and be the principal point of contact for them.
The roles and responsibilities can be broken down as follows :
1. Assist NGOs in increasing donations from their own donors
a. Working 1-1 with a set of NGOs to strategize and execute on plans to increase donations from their own donors through online & offline activities
b. Planning and executing the danaMATCH Challenges (an online fundraising event)
c. Conduct workshops to improve capabilities of raising funds from individual donors
d. Use various digital tools such as social media, blogs, emails to advocate building and leveraging an individual donor base
2. Help NGOs use our platform better
a. Educate NGOs on using more features on our platform thus being able to reach more donors and donations
b. Understand what NGOs want and feed that back into new features for the Platform
3. Generate leads through marketing activities
a. Generate more leads through digital activities such as social media marketing, email marketing, blogs, website, SEO etc
b. Use existing NGOs to showcase benefit with testimonials to bring new NGOs o board
What You Need To Have
• Digital Marketing Skills
• Email Marketing – Should have run email campaigns through a variety of tools
• Social Media Marketing – Should have done social media marketing for customers or should be an avid user of social media
• Data Analysis – Strong data analysis skills to analyze and report on marketing activities
• Content Writing
• Blogs/Articles – Should be someone to whom writing comes easily and naturally and can easily pen down a 250-400 word article without too much effort.
• Website Management – Using website to drive both engagement and lead generation through content and SEO
• Data Analysis
• Excel – Strong skills in data analysis using Excel
• Google Analytics – Should have setup and used Google Analytics (or any similar tool) to measure and analyze effort of online marketing activities
In addition to the mentioned requirements
• Work experience of at least 2 years in the above areas
• Well versed with the usage of advance MS-Excel, data analysis and digital marketing tools
• Candidates who have shown inclination to the sector through active work/volunteering in the social service space
Even if you’re from a completely different background, but have the necessary skillsets and the zeal and confidence to crack the nut – let's talk.









