accounts

Job Role: Paid Media Lead

Experience Level: 6 + Years

Location: Bangalore, Karnataka (On-site)..

The ideal candidate will:

● Demonstrate an ability and willingness to learn new skills independently

● Possess the ability to communicate directly with clients, both verbally and in writing

● Have a strong analytical background

● Be detail oriented, highly organized, with a keen eye for consistency

● Be able to work effectively in a collaborative team environment, and independently as required

● Have a strong desire to learn and add value to the team

● Be solutions oriented

● Have worked within platforms including Google Ads, Google Analytics(GA4), Google Tag Manager, Bing Ads, Facebook Business Manager, Instagram Ads, LinkedIn Ads, Twitter Ads

Responsibilities:

● Develop and execute strategic marketing campaigns for clients across multiple media – paid search, display, video, and social platforms

● Manage all aspects of campaign configuration, launch, and ongoing optimization – including strategy, ad copywriting, data-based optimization, budget/billing management, and ad trafficking

● Troubleshoot, problem-solve, and find creative solutions to client-specific needs

● Assist creative team with ad creation through copywriting and strategic direction

● Identify optimization opportunities, including continuous testing of ad copy and landing pages, including A/B testing

● Ensure campaigns are meeting clearly defined conversion objectives

● Create and deliver meaningful analytics and reporting to monitor and show progress

● Maintain knowledge of industry best practices and new technologies

● Maintaining the team strength at all times

Requirements:

● 6+ years of experience in Paid Media.

● Proficiency in English both written and spoken.

● Result oriented performance.

● Excellent Communication & Analytical Skills.

● Should have a minimum of 4 years of agency experience.

Sales Manager

Location: Remote (India)

Experience: 1–4 Years

Compensation: Performance-based + Incentives

Company: Stairio

About Stairio

Stairio builds scalable digital infrastructure for hospitality and service-driven businesses.

We do not just build websites — we build complete booking systems, hotel management platforms, and digital revenue infrastructure that help hotels reduce OTA dependency, increase direct bookings, and own their brand.

Our primary focus is hotels and hospitality businesses.

Role Overview

As a Software Sales Officer at Stairio, you will own the full client acquisition and deal-closure lifecycle.

You are responsible for:

• Identifying and engaging potential clients
• Positioning Stairio as a revenue and brand-control solution
• Finalizing project scope and features
• Collecting complete business inputs
• Ensuring clean handover before development begins

Performance is measured by quality closures, structured handovers, and long-term client value.

Target Market

Primary Focus (High Priority)

• Budget, mid-scale, and boutique hotels
• Guest houses, homestays, lodges
• Small hotel chains
• Hotels dependent on OTAs (MakeMyTrip, Booking.com, Goibibo, etc.)
• Hotels with outdated or non-functional booking websites

Secondary Market (Optional)

• Cafes and restaurants
• Consultants and professionals

Outreach efforts should remain strongly focused on hotels and hotel management systems.

Sales Process Structure

Step 1: Connect and Present

You will receive structured leads,

Your objective is to position Stairio as a revenue growth and brand ownership solution, not just a website provider.

Step 2: Deal Closure (Full Ownership Required)

Before development begins, you must:

• Finalize required features (Booking engine, payments, admin panel, etc.)
• Collect business details (contact information, policies, pricing logic, room data)
• Collect complete content (logos, images, text, branding assets)

Incomplete projects should not move to development.

Step 3: Handover and Relationship Continuity

Once all inputs are finalized:

• The project is officially handed over
• Development begins
• You maintain relationship continuity with the client

Required Skills

• Strong communication and negotiation skills
• Ability to sell value, not just price
• Experience in B2B sales / SaaS / hospitality sales preferred
• Comfortable interacting with hotel owners and decision-makers
• Structured and disciplined documentation approach
• High ownership mindset

Bonus if you:

• Understand hotel operations or OTA commission structures
• Have existing hospitality contacts

Why Join Stairio

• High-growth startup environment
• Direct impact on revenue and business expansion
• Performance-based earning potential
• Opportunity to grow into Regional or National Sales leadership roles

Professional Conduct

• Client data, pricing, and internal processes are strictly confidential
• Client diversion or misuse of information is prohibited
• Ethical and structured sales practices are mandatory

ROLES AND RESPONSIBILITIES:

As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the company suite. You’ll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous improvement. This is a cross-functional, high-impact leadership role, working across engineering, QA, DevOps, customer support, and product teams to ensure that every issue is tracked, resolved, and learned from—within SLA and with a customer-first mindset.

YOU WILL-

Incident & Ticket Management:

• Own end-to-end L3 technical support governance across company products (ERP, POS,OMS, etc.)
• Ensure customer issues are responded to and resolved within defined SLAs
• Drive prioritization, root cause resolution, and engineering coordination across product teams
• Personally manage and de-escalate high-severity issues with customers and internal teams

Process & Metrics Ownership:

• Define, track, and optimize support processes, SLAs, escalation workflows, and ticket lifecycle practices
• Build dashboards for SLA adherence, issue aging, bug trends, defect density, etc.
• Establish strong feedback loops to engineering/product based on recurring issues

RCA & Knowledge Management:

• Ensure timely Root Cause Analysis (RCAs) for all S1/S2 issues with actionable insights
• Lead trend analysis to preempt issues and recommend long-term fixes or product hardening
• Build and maintain a knowledge base to improve internal resolution efficiency

Customer Interaction:

• Engage with enterprise customers on complex or long-running tickets
• Serve as a trusted escalation point for strategic clients
• Collaborate with Customer Success and Implementation teams for seamless client experience

Collaboration & Leadership:

• Coordinate with Product Architects and Engineering Heads to ensure ticket resolution
• Build and mentor a lean L3 support team or tiger squads when required
• Drive a culture of accountability, learning, and proactiveness in technical support

IDEAL CANDIDATE:

• 11+ years of experience in technical support or L3 support leadership roles in SaaS or high- scale enterprise products
• Strong experience handling customer escalations, RCAs, and cross-team ticket resolution
• Solid technical background (understanding of APIs, microservices, database queries, logs, debugging)
• Expertise in support tooling: Freshdesk, Jira, ServiceNow, etc.
• Excellent communication skills—able to speak fluently with both customers and engineers
• Data-driven mindset for reporting, insights, and stakeholder updates
• Experience working in retail tech, ERP, or platform businesses is a big plus

PERKS, BENEFITS AND WORK CULTURE:

• Comprehensive health insurance coverage.
• Excellent rewards and recognition policy.
• Transparent compensation policy with no unnecessary deduction in CTC.
• Annual company off-site and a variety of events, celebrations throughout the year.
• Travelling opportunities between our offices across the country.
• Annual company walkathon & related sporting events.
• Quarterly Coffee with CEO.

• Must have experience with Amazon Web Services (AWS)
• Experience with Python/Node.JS/Typescript
• At least 2+ years as back-end software developer
• A deep understanding of the benefits of the Microservice and serverless paradigms
• Prepared technical documentation, and understand why it’s important
• Understanding of database principals: SQL and NoSQL
• Collaboration and communication skills (you’ll be working with clients and internal teams)
• An understanding of programming fundamentals (OOP, data structures, algorithms)
• Familiarity and comfort with REST API, Postman
• The ability to work independently or within a team structure.
• A “lead by example” attitude, and motivation to deliver work you’re proud of

Responsibilities : 

• Design, code, and implement highly scalable and reliable web-based applications.
• Coordinate with other team’s architect, engineers, and vendors, as necessary.
• Deliver on all phases of development work from initial kick-off, technical setup, application
development, and support.
• Identify exciting opportunities for adopting new technologies to solve existing needs and
predicting future challenges
• Perform ongoing refactoring of code, utilizing visualization and other techniques to fast-track
concepts, and delivering continuous improvement
• Work with product managers to prioritize features for ongoing sprints and managing a list of
technical requirements based on industry trends, new technologies, known defects, and issues
• Manage your own time, and work well both independently and as part of a team
• Quickly generate and update proof of concepts for testing and team feedback
• Embrace emerging standards while promoting best practices

Qualifications : 

• Must have java experience
• Experience in computer science, computer engineering
• Web development work experience preferred
• Demonstrated experience in Agile development, application design, software development, and
testing
• Experience with building RESTful APIs
• Expertise in objected oriented analysis and design across a variety of platforms
• Thorough understanding of JSON, Web Service technologies, and data structure fundamentals
• Experience with adaptive and responsive development techniques
• Aptitude for learning and applying programming concepts
• Ability to effectively communicate with internal and external business partners
• Experience with a broad range of software languages and payments technologies is a plus.

Required Skills:

• ASP.NET, C# .NET, SQL, Web API
• jQuery, JavaScript

• Technically lead a team of 6-8 .NET developers
• Understands the requirement assigned for the development
• Performs the unit testing 
• Resolves bugs assigned, withing SLA time.
• Perform day to day activities of agile methodology
• Leads Daily Huddle & Scrum meeting.
• Takes responsility of CR developmet with all tasks included for it.
• Should perform code review whenever required

We are looking for skilled Senior Full-Stack developers who can architect and develop large-scale enterprise applications using React.js for front-end and Node.js for API's.

Responsibilities :

●      Review application requirements and interface designs.

●      Identifying web-based user interactions.

●      Developing and implementing highly responsive user interface components using React concepts.

●      Writing application interface codes using Javascript following React.js workflows.

●      Understand proposed features and quickly design and build scalable API and SQL schema & queries.

●      Proactively analyze website performance and implement solutions for improvement.

●      Collaborate with architects, developers, business analysts, and QA analysts to design, develop, and test applications.

●      Documenting application changes and developing updates.

●      Collaborate with other team members.

Requirements :

●      Proven work experience as MERN developer (5+yrs)

●      3+ years of experience building complex web applications.

●      Solid work experience using component-based development on the client-side.

●      3+ years of experience coding robust and secure Rest API's in Node.js, JSON, XML.

●      Experience coding in JavaScript, HTML, CSS.

●      Experience in integrating systems using Rest APIs and single sign-on.

●      Experience with continuous integration / continuous deployment using AWS CodePipeline and CloudFormation templates.

●      Experience with AWS infrastructure (API Gateway, S3, Lambda, Aurora, EC2).

●      Experience with Google Analytics integration.

●      Deep knowledge to create standards-compliant, cross-browser, mobile compatible front-end code with responsive design.

●      Deep knowledge of server-side and front-end performance optimization.

●      Strong design skills are a huge plus.

●      Should be a self-starter who is excited to solve many technical challenges relentlessly.

●      Must have excellent written and verbal communication skills.

• Strong understanding of ServiceNow platform architecture,applications and modules
• Experience with integrations between ServiceNow and other
  tools/systems
• Proficient in all phases of the Application Development
  lifecycle with experience in an agile environment
• Excellent verbal and written communication skills, with
  experience interacting with clients at multiple levels
• ServiceNow certifications are preferred
• Experience with Knowledge Base platforms, ideally
  ServiceNow Knowledge Management application is a plus

Company Name: - Alphasource Technology Pvt.Ltd 

Founded in 2020, We are here to provide the best for all our customers, serving you with the best end to end data & analytics services needed for any kind of software platform. We offer you easy and accessable solutions, we create, consult as well as promote your business. Our team is packed with well experienced technical support and outsourcing developers. 

Role- IT Software Architect 

Responsibilities 

• Collaborating with other professionals to determine functional and non-functional requirements for new software or applications. 

• Developing high-level product specifications with attention to system integration and feasibility. 
• Communicate successfully all concepts and guidelines to development team and continually researching best practices in coding. 
• Ensure software meets all requirements of quality, security, modifiability, extensibility etc. 

Requirements 

• Proven experience as software architect. 

• Experience in software development and coding in various languages (C#, .NET, Java etc.). 
• Excellent knowledge of software and application design and architecture. 
• Familiarity with HTML/CSS, JavaScript and UI/UX design. 
• Understanding of software quality assurance principles. 

Qualifications 

Bachelor's degree in Computer Science or relevant field 

Experience: 5 Years 

Work Location: Bangalore