DevOps Engineer

As an SDR, you will be the first point of contact for potential partners and customers. You will be responsible for outbound prospecting, cold outreach, lead qualification, and scheduling product demos. Your success will be measured by your ability to build strong partnerships with Shopify Service Agencies and generate qualified opportunities.

Key Responsibilities:

• Research and identify Shopify agencies and D2C brands that align with our ideal customer profile.
• Conduct outbound prospecting via LinkedIn, email, and cold calling to engage potential partners and merchants.
• Build and nurture relationships with Shopify agencies to establish co-marketing and referral partnerships.
• Qualify leads based on predefined criteria and schedule product demo calls with the founders.
• Collaborate with the marketing team to refine messaging and outreach strategies.
• Stay up-to-date with industry trends, competitor activities, and the Shopify ecosystem.

What We’re Looking For:

• 1+ years of experience in sales, business development, or a similar role (experience with Shopify, eCommerce, or SaaS is a plus).
• Strong communication skills—both written and verbal.
• Ability to handle objections and remain persistent without being pushy.
• Experience with LinkedIn prospecting, cold calling, and email outreach.

Why Join Us?

• Opportunity to work in a fast-growing Shopify ecosystem.
• Competitive salary with performance-based incentives.
• Career growth opportunities within sales and partnerships.
• Flexible work environment with a results-driven culture.

If you’re excited about driving sales, building relationships, and working in the Shopify space, we’d love to hear from you!

Overall responsibility:

• Drafts, implements, and executes policies and procedures to facilitate a quality customer service experience.
• Establishes performance metrics for customer service representatives. Establishes service levels and requirements for the department.
• Develops and implements methods to record, assess, and analyse customer feedback.
• Develops and implements training and quality assurance programs for new hires and experienced employees.
• Identifies and recommends or acquires updates and expansions to technology, equipment, and policies that may improve customer service and retention. Acts as a liaison between the customer service department and other divisions in the company.

Day to day responsibilities :

• Managing the customer support department’s day-to-day functions. Responding to escalated customer support issues.
• Implementing customer support processes to enhance customer satisfaction.
• Formulating and revising customer support policies and promoting their implementation. Informing the team of all new information related to products, procedures, and trends.
• Assessing support statistics and preparing detailed reports on the findings.
• Interviewing and hiring new employees. Overseeing and evaluating the team's ongoing training efforts.
• Delivering performance evaluations and following the disciplinary process according to company policy. Managing the budget of the customer support department

Mandatory Certifications:

• ISO
• Six Sigma BB

Why Join Us : 

1. Start-up Environment - Work with a passionate and energetic team that is driven by hustle, comradeship, and togetherness

2. Compensation & Benefits – Best-in-class salaries to highly competitive ESOPs along with great learning work environment, we offer you a place full of opportunities to customize your career trajectory

3. An Environment for Innovation - We create a culture for innovation by giving an employee the prowess to create, make and innovate.

4. We've got you covered - From medical insurance, well-defined policies to flexi WFH options, scrumptious lunch to some amazing learning and development sessions- we've got your back!

5. Cool Perks – Come and get to join us for in-house events, team outings, dinner catchups, and much more

Key Responsibilities:

1. Responsible for planning, implementing and directing the sales activities of the company in a designated area to achieve sales objectives 

2.Telugu & Kannada language candidates are more preferable with good english proficiency 

3 . Develop a sales strategy to achieve organizational sales goals and revenues 

4. Sales Closure of hair and skin clients 

5. Responsible for driving consultation to Location allotted 

6. Develop and implement new sales initiatives, strategies and programs. 

7. Contacting potential client via email or phone to establish rapport and set up meetings 

8. Developing sales goals for the team and ensuring they are met 

9. Negotiating on phone, email or in-person 

10. To provide report and feedback to upper management about what is and is not working 

11. To provide detailed report and feedback to upper management 

12. Extensive Follow-up for the Clients allotted 

13. Giving client good client experience

Company Profile:

Tring is India's leading new-age digital platform connecting fans and celebrities digitally through various products like personalized video messages, live interactions, DM on Instagram, Personalized meet-ups and many more. Tring has a roster of more than 12,000+ celebrities from Bollywood, TV, sports, regional and international space, covering names like Shankar Mahadevan, Sharman Joshi, Shaan, Vivek Oberoi, Saina Nehwal, David Koechner, Enrique Arce, and many more.

Why should you join Tring?

Our goal: Changing the gifting experience in India, pioneering the celebrity world for the fans, with a simple goal to connect fans with their favorite celebrities, for one and all. We believe in gender equality. The young team of Tring is enthusiastic and passionate to take it to the next milestone.

Job Description

Position: Relationship Executive (Brand Executive) B2B

Roles and Responsibilities-

•  Conduct regular meetings with potential leads to foster relationships, understand their needs, and tailor offerings to drive business growth.
•  Collaborate with the Marketing Team to analyse, refine, and implement effective plans and strategies for the various brand requirements and business needs which would include Celebrity Management, Influencer Marketing, Productions and more.
•  Build and nurture relationships with brands to explore collaboration opportunities, ensuring mutually beneficial partnerships and extending the reach and impact of Tring's services.

 Maintain strong relationships with past clients, ensuring continuous engagement and generating additional business opportunities through effective relationship management and understanding their evolving requirements. 

Responsibilities:

• Respond promptly and professionally to client inquiries via phone, email, or live chat.
• Handle a high volume of incoming emails and prioritize them based on urgency and importance.
• Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
• Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
• Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
• Collaborate with other departments, such as Sales and Product Development, to address client needs and improve overall customer satisfaction.
• Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
• Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.

Requirements:

• Bachelor's degree in Business Administration, Communication, or a related field.
• Excellent communication skills, both verbal and written, with a strong command of the English language.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Strong leadership qualities, with the ability to motivate and inspire team members.
• Proficiency in backend processes related to customer support, including ticketing systems and CRM software.
• Demonstrated ability to work independently and as part of a team, with a proactive and solutions-oriented mindset.
• Flexibility to work shifts, including evenings and weekends, as needed.
• Experience in [specific industry or software], preferred but not required.

Operation Support Executive

Company Name: Sawara Solutions Pvt Ltd. (Promilo)

Experience: 1 to 2 yrs.

Location: Bangalore

Mode: Full Time / Work from office

Salary: As Per the Company Standard

About us:

Promilo is India’s 1st innovative platform which “Pay to Browse”

It is a B2B SaaS start-up that enables to accelerate of the business appointment funnel of the

Companies. We’re a SaaS-based advertising platform that connects both users & advertisers. Users will be able to book an online appointment based on their interests with the advertiser, without compromising their data privacy and get rewarded for sharing their data and time. We’re registered and recognized by Start-up India, Start-up Karnataka & MSME companies. Also, the top 100 Google App-Scale Academy start-ups.

Job Description:

The Operations Support Executive will be responsible for providing exceptional customer service and resolving customer queries related to the business portal's features and services. The role also involves building a high-trust value proposition with clients and influencing them to leverage the product in the best possible manner. The successful candidate will possess excellent communication skills, a strong customer focus, and the ability to work in a fast-paced environment.

Key Responsibilities:

• Interact with corporate customers on calls/emails, handling already acquired corporate customers with post-sales hand-holding and deliverables.
• Create a high trust value proposition and make clients understand various service offerings and the functionalities of the Promilo website.
• Solve queries related to optimum usage of opted services with quality inputs and provide a resolution within the defined TAT.
• Proper coordination with the Graphic designer team and the sales team.
• Build and maintain strong, long-lasting client relationships.
• Ensure the timely and successful delivery of solutions according to customer needs and objectives.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
• Collaborate with the sales team to identify and grow opportunities within the territory.
• Assist with challenging client requests or issue escalations as needed.
• Approve existing campaigns, Create campaigns, and prolet.
• Develop and deliver reports for every client.
• Submit a report and coordinate with the marketing team to help increase the deliverable for every client as per the requirement

Requirements:

• Bachelor's degree in Business Administration, Marketing, or a related field
• At least 1-3 years of experience in a similar role, preferably in the EdTech, IT services field
• Strong communication and interpersonal skills with the ability to interact with corporate customers
• Excellent negotiation and contract-closing skills
• Ability to build and maintain strong, long-lasting client relationships
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Experience with CRMs and reporting tools
• Strong analytical and problem-solving skills
• Ability to work independently and as part of the team.

The ideal candidate is a highly resourceful and innovative developer with extensive experience in layout, design and coding in PHP & Frameworks like CodeIgniter or Laravel. You must also possess a strong knowledge of MySQL Server databases.

Desired Candidate Profile

• Good knowledge & Hands-on Experience with Code Igniter Framework.
• Experience on BootStrap.
• Mandatory Experience on Angular 2 or more.
• Excellent on web technologies including HTML, CSS, JavaScript, AJAX JQuery.
• Very good knowledge of databases MySQL.
• Experience in common third-party APIs (Google, Facebook, eBay etc).
• Work experience in GIT repo.
• Work experience in UBUNTU.
• Knowledge of Angular Material UI Components.
• Strong debugging skills.

Must-Have Qualifications:

• 2+ years of experience in web development.
• Expertise in Backend ( PHP, CodeIgniter) and front-end technologies (HTML, JavaScript, CSS), PHP frameworks, and MySQL databases
• Knowledge of Nodejs is added advantage.

Software Development Engineer (III) @ REBEL FOODS

We are surrounded by the world's leading consumer companies led by technology - Amazon for retail, Airbnb for hospitality, Uber for mobility, Netflix and Spotify for entertainment, etc. Food & Beverage is the only consumer sector where large players are still traditional restaurant companies. At Rebel Foods, we are challenging this status quo as we are building the world's most valuable restaurant company on the internet, superfast. The opportunity for us is immense due to the exponential growth in the food delivery business worldwide which has helped us build 'The World's Largest Internet Restaurant Company' in the last few years. Rebel Foods current presence in 7 countries (India, Indonesia, UAE, UK, Malaysia, Singapore, Bangladesh) with 15 + brands and 3500+ internet restaurants has been built on a simple system - The Rebel Operating Model. While for us it is still Day 1, we know we are in the middle of a revolution towards creating never seen before customer-first experiences. We bring you a once-in-a-lifetime opportunity to disrupt the 500-year-old industry with technology at its core.

We urge you to refer to the below to understand how we are changing the restaurant industry before applying at Rebel Foods.

https://jaydeep-barman.medium.com/why-is-rebel-foods-hiring-super-talented-engineers-b88586223ebe">Link

https://jaydeep-barman.medium.com/how-to-build-1000-restaurants-in-24-months-the-rebel-method-cb5b0cea4dc8">Link 1

https://medium.com/faasos-story/winning-the-last-frontier-for-consumer-internet-5f2a659c43db">Link 2

https://medium.com/faasos-story/a-unique-take-on-food-tech-dcef8c51ba41">Link 3

An opportunity to revolutionize the restaurant industry

Here, at Rebel Foods, we are using technology and automation to disrupt the traditional food industry. We are focused on building an operating system for Cloud Kitchens - using the most innovative technologies - to provide the best food experiences for our customers. 

You will enjoy working with us, if:

• You are passionate about using technology to solve customer problems
• You are a software craftsman or craftswoman who is obsessed with high quality software
• You have a flair for good design and architecture
• You are unafraid of rearchitecting or refactoring code to improve it
• You are willing to dive deep to solve complex software issues
• You are a teacher and mentor

Our technology ecosystem:

• Languages: Java, Typescript, Javascript, Ruby
• Frameworks: Spring Boot, NodeJS, ExpressJS
• Databases: AWS Aurora, MySQL, MongoDB
• Cloud: AWS
• Microservices, Service Oriented Architecture: REST APIs, Caching, Messaging, Logging, Monitoring and Alerting
• CI/CD and DevOps
• Bitbucket, Jira

You will mostly spend time on the following:

• Leading the design and implementation of software systems
• Driving engineering initiatives across teams with a focus on quality, maintainability, availability, scalability, security, performance and stability
• Writing efficient, maintainable, scalable, high quality code
• Reviewing code and tests
• Refactoring and improving code
• Teaching and mentoring team members
  
  
  

We’re excited about you if you have:

• At least 4+ years of experience in software development, including experience building microservices and distributed systems
• Excellent programming skills in one or more languages: Java, C#, C++, Typescript, Javascript, Python or Ruby
• Experience working in Cloud environments: AWS, Azure, GCP
• Experience building secure, configurable, observable services
• Excellent troubleshooting and problem-solving skills
• The ability to work in an Agile environment
• The ability to collaborate effectively within and across engineering, product and business teams

We value engineers who are:

• Crazy about customer experience
• Willing to challenge the status quo and innovate
• Obsessed with quality, performance and frugality
• Willing to take complete responsibility and ownership of results
• Team players, teachers, mentors

The Rebel Culture

We believe in empowering and growing people to perform the best at their job functions. We follow outcome-oriented, fail-fast iterative & collaborative culture to move fast in building tech solutions. Rebel is not a usual workplace. The following slides will give you a sense of our culture, how Rebel conducts itself and who will be the best fit for our company. We suggest you go through it before making up your mind.

https://www.slideshare.net/">Link 4