Territory Account Manager

About Valuebound

Valuebound is a technology services firm trusted by enterprises and high-growth startups to solve complex digital challenges. We specialize in Digital Transformation, CMS platforms, and AI/ML-led innovation. Our clients include Fortune 500 companies and global organizations across sectors like BFSI, Media, Healthcare, and Manufacturing.

As we continue to scale, we’re looking for an experienced Account Manager who will serve as the strategic point of contact for our key enterprise and mid-market accounts, someone who can foster long-term client relationships, drive revenue growth, and ensure seamless project delivery in collaboration with our delivery, AI, and pre-sales teams.

Key Responsibilities

1. Client Relationship Management
2. 
   
3. Build strong, lasting relationships with CXOs, business heads, and key stakeholders across client organizations.
4. Act as the primary point of contact for ongoing engagements, ensuring high client satisfaction and proactive communication.
5. Conduct regular QBRs (Quarterly Business Reviews) and strategic check-ins with clients.
6. 
   
7. Account Growth & Revenue Ownership
8. 
   
9. Own revenue targets for assigned accounts and work towards achieving growth through upselling, cross-selling, and renewals.
10. Identify opportunities to expand Valuebound’s footprint by understanding client pain points and aligning our capabilities (CMS, Digital Engineering, AI/ML, etc.).
11. Collaborate with pre-sales and delivery teams to create tailored proposals and pitch new solutions.
12. 
    
13. Project Oversight & Delivery Collaboration
14. 
    
15. Serve as the bridge between client expectations and internal teams to ensure timely and quality delivery of services.
16. Work closely with project managers, solution architects, and engineering leads to proactively mitigate risks or delivery challenges.
17. Escalate and resolve client issues effectively and with urgency.
18. 
    
19. Strategic Planning & Account Mapping
20. 
    
21. Map key stakeholders and decision-makers within client organizations to understand business priorities and influence strategy.
22. Stay on top of client industry trends and how they might impact the client’s roadmap or create new opportunities for Valuebound.
23. 
    
24. Operational Excellence
25. 
    
26. Maintain up-to-date account health dashboards, risk logs, and expansion plans.
27. Ensure adherence to CRM hygiene, reporting frameworks, and internal governance processes.

Key Skills & Competencies

• Strong client relationship and stakeholder management capabilities.
• Excellent verbal and written communication skills, including storytelling, executive presentations, and negotiation.
• Strong strategic thinking and commercial acumen, and the ability to align client goals with Valuebound’s service offerings.
• High responsiveness, ownership mindset, and a proactive approach to solving problems.
• Collaborative team player who can work closely with delivery, marketing, pre-sales, and leadership teams.

Preferred Qualifications & Experience

• 3–6 years of experience in a client-facing role within a technology services company.
• Prior experience managing enterprise and mid-market clients (mandatory).
• Proven track record in retaining and expanding key accounts.
• Exposure to international clients (especially US-based) is a strong plus.
• Understanding of digital transformation, CMS (Drupal/Adobe/WordPress), AI/ML, or custom product development services.
• Bachelor’s degree in Business, Engineering, or related fields; MBA is a plus.

What You’ll Love About Valuebound

• Work with cutting-edge clients across industries and geographies.
• Collaborate with teams building AI products, next-gen CMS solutions, and more.
• Flat, transparent, and ambitious work culture focused on growth and innovation.
• Opportunity to grow into a leadership role as we scale toward ₹100 Cr ARR.

A business development executive (BDE) is responsible for driving a company's growth by generating revenue, increasing sales. They do this by identifying new business opportunities, building relationships with clients, and developing strategic partnerships. 

Responsibilities

• Identify new business opportunities: Research market trends, analyze competitors, and identify new business opportunities 
• Build relationships with clients: Identify client needs, establish long-term relationships, and ensure client satisfaction 
• Develop sales campaigns: Set sales goals, evaluate sales team performance, and develop sales campaigns 
• Conduct market research: Perform in-depth market research to identify business opportunities 
• Develop business strategy: Monitor sales and KPIs to evaluate and optimize business strategy 
• Use negotiation skills: Use negotiation skills to build relationships and close contracts with clients 
• Promote company products: Promote the company's services to clients 
• Collaborate with other departments: Collaborate with sales, marketing & development team.

Skills 

• Strong communication skills, including verbal, written, and presentation skills
• Ability to listen and empathize
• Ability to build rapport and maintain relationships
• Ability to use presentation tools
• Ability to take up new challenges and overcome obstacles

About Company

Our client is one of India's finest luxury real estate brands. Renowned for leadership and excellence in real estate development, the prime focus is on planned development, creating value assets, and crafting lifestyle experiences through design and architecture.

Roles and Responsibilities

1.Developing visual concepts and ideas to conceptualize designs that meet client requirements and project objectives.

2.Create various design elements such as logos, illustrations, icons, typography, layouts, and other visual assets.Use of design software like Adobe Photoshop, Illustrator, or InDesign to create high-quality designs.

3.Work on visual identities for the company, designing logos, selecting color schemes, creating brand guidelines, and ensuring brand consistency across different platforms.

4.Create designs for both print and digital media. They design materials such as brochures, business cards, posters, packaging, websites, social media graphics, and other digital assets.

5.Collaborate with clients, marketing teams, copywriters, and other stakeholders to understand project requirements, provide design recommendations, and incorporate feedback. 

6.Responsible for preparing design files for print or digital production. Candidate Should know file formats, color modes, and resolution requirements to ensure the quality and accuracy of the final output.

Competencies and Required Skills

1.Proficiency in design software -includes Adobe Photoshop, Illustrator, InDesign, Sketch, or other design tools. 

2.Should have a good understanding of different typefaces, font pairings, and how to use typography to enhance the overall visual impact of their designs.

3.The ability to work well in a team, listen to feedback, and incorporate input from others is important for successful project execution.

4.The ability to create well-balanced layouts and compositions is essential. Ensure accuracy and consistency in their designs. 

5.Strong communication skills are crucial for understanding project requirements, presenting design concepts, and incorporating feedback effectively.

6.Being able to manage time effectively, prioritize tasks, and work efficiently is essential for delivering projects on time. Should be adaptable and willing to learn new design trends, techniques, and tools to stay relevant and provide fresh design solutions.

Analysis/audits inbound/outbound calls, emails, and customer surveys to identify areas of service delivery that did not meet pre-established performance standards within the CS support /Sales teams

Provides structured and timely recommendations; verbal and/or written feedback to the advisors.

Roles and Responsibilities

• Working with designers, product managers to collaboratively own the front-end layer at FalconBrick and deliver stellar end user experiences
• Building responsive and elegant mobile and desktop web UIs
• Test, debug and maintain the application software throughout the product lifecycle
• Architect, develop and maintain front-end libraries

Desired Candidate Profile

• You love working with JavaScript and are very familiar with JavaScript design patterns and can build fairly complex UI
• Have at least 2 years experience in development of responsive web/mobile applications using advanced JS and web technologies
• And with at least 1 year of experience building frontend UI with a framework like ReactJS
• Youre very comfortable in writing HTML and CSS and love designing beautiful webpages
• Have good communication skills, strong work ethics And are comfortable with agile, iterative development practices and code reviews

We are looking for a Senior Software Engineer (Backend) with 5+ years of experience in backend technologies and at least 2+ years in GoLang. You will be working with a team of problem solvers working collaboratively to build custom solutions for Appointy’s enterprise clients. If you are excited to learn new things and thrive in a team-based culture, and if you are looking for hyper-growth in your career then Appointy could be a place for you! 

Appointy is a platform software company with offices in India, Singapore and US. Our low code platform, SaaStack, is being used globally by multiple fortune 500 companies. In the last 4 years, the company has shown 300% growth in terms of employee’s growth. Our dynamic and diversified engineering team, work on a remote-first hybrid work model.  With quarterly meetups, annual international offsites, state-of-the-art offices and facilities we ensure you have the best experience of working at a hyper-growth startup.  

• Write code that meets standard and delivery guidelines.
• Mentor other engineers on the team to develop high-quality software and perform code reviews.
• Work with the team to break user stories into tasks and delegate them to the team members.
• Playing a key role in architectural and design decisions, building toward an efficient microservices distributed architecture.
• Analyze solutions and help implement engineering best practices.
• Work with Project Managers for timely delivery and forecast.
• Lead and mentor junior engineers on technical issues. Perform blameless RCAs when issues occur and take ownership to resolve issues.

Additionally, you’ll get opportunities to:

• Work with the Product owner to write and brainstorm user stories.
• Interact directly with the clients and understand their requirements by working closely with the sales and customer support team.
• Consistently align teams with organization goals and product roadmap.

• Strong experience with backend programming languages and technologies like
• Golang (minimum 1-year experience)
• Protobuf and gRPC
• RESTful APIs
• Docker and Kubernetes
• Medium level experience with PostgreSQL and MySQL database concepts. 
• Ability to write efficient, secure, well-documented, and clean code.
• Proven ability to work with multiple teams, multitasking and prioritizing.
• Experience with Git, JIRA and Agile working methodology.
• Experience with design patterns, Event-Driven architecture and Domain Driven Designs.

• Competitive compensation
• A chance to work and contribute to  SaaStack, Appointy’s low code platform.
• Merit-Based career opportunities and to grow your career with an organization that’s scaling rapidly.
• Paid paternity and maternity leave
• Hospitalization, health  life insurance, and accident coverage
• Flexible hours and remote working flexibility
• Transparency and visibility throughout a fast-paced, successful growth organization
• Access to Appointy’s state of the art 4-acre office campus with facilities like go-Karting swimming pool, unlimited food and snacks gym and much more! 

Interested? … Apply now! Our recruitment team will screen your application and contact you.

• Writing well-designed, stable and efficient code
• Building reusable components and libraries for future
• Troubleshooting and debugging to optimize performance
• Providing code documentation and other inputs to technical documents
• Participating in code reviews
• Troubleshooting and bug fixing
• Identifying bottlenecks and improving software efficiency
• Collaborating with the design team on developing micro-services

Description

• Plan, coordinate, and execute projects to deliver accurate, effective, and timely information solutions that empower readers and solve business problems.
• Design, write, and edit technical content for a variety of audiences, with an emphasis on usability, effectiveness, maintainability, and reusability.
• Understand and use authoring systems, content management tools, databases, social media (wikis and other collaboration systems,microblogs, etc.), and SEO to develop systems that collect, organize, and publish findable, useful information.
• Employ authoring tools to produce professional documentation from a single source for a variety of media and devices including mobile platforms, online help, electronic publications, and PDF.
• Contribute to the development and achievement of organizational goals and objectives.
• Represent the team and the Cytel organization on project assignments and when working with clients.
• Lead efforts to assess, research, analyze, organize, design, develop, and maintain information products, processes, and systems.

Required Skills and Experience

• Demonstrated strong writing and editing skills and ability to plan and execute content delivery projects.
• Ability to collaborate with teams across all parts and levels of the organization including product development, IT, product management,compliance, services, customer support, marketing, training, and senior management.
• Flexibility to change directions and tasks when necessary to accommodate shifting priorities.
• Excellent planning, scheduling, communication, and interpersonal skills.
• Experience working with content management and single-sourcing authoring platforms.
• Familiarity and comfort with source code mgmt. and document mgmt., and with 'DevOps' concepts and systems.
• Two+ years of experience planning and producing technical documentation for online delivery.

Helpful Skills and Experience

• Experience with authoring platforms, Atlassian and Microsoft collaboration tools, and MS Word.
• Proven experience documenting complex healthcare, biostatistics, or clinical trial mgmt. concepts.
• Experience with LaTeX mark-up and related systems, and with MathML and constructing complex equations for print and online presentation.
• Experience with GxP compliance concepts and processes.
• Knowledge of 'industrial-strength' software product development tools and roles, and experience with software development
• methodologies in a large-company environment.
• Knowledge of basic principles and components of user experience (UX) design.
• Exposure to concepts and tools relating to continuous integration/continuous deployment.
• Understanding of basic coding concepts, and ability to read and edit CSS3, HTML5, and SQL. Experience with R programming is very desirable.

Education

• College degree in biostatistics, software engineering, computer science, technical communications, journalism, or related field, or equivalent experience is desirable.