DevOps Engineer

Job Purpose and Impact

The DevOps Engineer is a key position to strengthen the security automation capabilities which have been identified as a critical area for growth and specialization within Global IT’s scope. As part of the Cyber Intelligence Operation’s DevOps Team, you will be helping shape our automation efforts by building, maintaining and supporting our security infrastructure.

Key Accountabilities

• Collaborate with internal and external partners to understand and evaluate business requirements.
• Implement modern engineering practices to ensure product quality.
• Provide designs, prototypes and implementations incorporating software engineering best practices, tools and monitoring according to industry standards.
• Write well-designed, testable and efficient code using full-stack engineering capability.
• Integrate software components into a fully functional software system.
• Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
• Proficiency in at least one configuration management or orchestration tool, such as Ansible.
• Experience with cloud monitoring and logging services.

Qualifications

Minimum Qualifications

• Bachelor's degree in a related field or equivalent exp
• Knowledge of public cloud services & application programming interfaces
• Working exp with continuous integration and delivery practices

Preferred Qualifications

• 3-5 years of relevant exp whether in IT, IS, or software development
• Exp in:
•  Code repositories such as Git
• Scripting languages (Python & PowerShell)
• Using Windows, Linux, Unix, and mobile platforms within cloud services such as AWS
• Cloud infrastructure as a service (IaaS) / platform as a service (PaaS), microservices, Docker containers, Kubernetes, Terraform, Jenkins
• Databases such as Postgres, SQL, Elastic

Bachelor's degree in Computer Science or a related field, or equivalent work experience

Strong understanding of cloud infrastructure and services, such as AWS, Azure, or Google Cloud Platform

Experience with infrastructure as code tools such as Terraform or CloudFormation

Proficiency in scripting languages such as Python, Bash, or PowerShell

Familiarity with DevOps methodologies and tools such as Git, Jenkins, or Ansible

Strong problem-solving and analytical skills

Excellent communication and collaboration skills

Ability to work independently and as part of a team

Willingness to learn new technologies and tools as required

The AWS Cloud/Devops Engineer will be working with the engineering team and focusing on AWS infrastructure and automation.  A key part of the role is championing and leading infrastructure as code.  The Engineer will work closely with the Manager of Operations and Devops to build, manage and automate our AWS infrastructure. 

Duties & Responsibilities:

• Design cloud infrastructure that is secure, scalable, and highly available on AWS
• Work collaboratively with software engineering to define infrastructure and deployment requirements
• Provision, configure and maintain AWS cloud infrastructure defined as code
• Ensure configuration and compliance with configuration management tools
• Administer and troubleshoot Linux based systems
• Troubleshoot problems across a wide array of services and functional areas
• Build and maintain operational tools for deployment, monitoring, and analysis of AWS infrastructure and systems
• Perform infrastructure cost analysis and optimization

Qualifications:

• At least 1-5 years of experience building and maintaining AWS infrastructure (VPC, EC2, Security Groups, IAM, ECS, CodeDeploy, CloudFront, S3)
• Strong understanding of how to secure AWS environments and meet compliance requirements
• Expertise using Chef for configuration management
• Hands-on experience deploying and managing infrastructure with Terraform
• Solid foundation of networking and Linux administration
• Experience with CI-CD, Docker, GitLab, Jenkins, ELK and deploying applications on AWS
• Ability to learn/use a wide variety of open source technologies and tools
• Strong bias for action and ownership

DevOps Engineer

Job Description:

The position requires a broad set of technical and interpersonal skills that includes deployment technologies, monitoring and scripting from networking to infrastructure. Well versed in troubleshooting Prod issues and should be able to drive till the RCA.

Skills:

• Manage VMs across multiple datacenters and AWS to support dev/test and production workloads.
• Strong hands-on over Ansible is preferred
• Strong knowledge and hands-on experience in Kubernetes Architecture and administration.
• Should have core knowledge in Linux and System operations.
• Proactively and reactively resolve incidents as escalated from monitoring solutions and end users.
• Conduct and automate audits for network and systems infrastructure.
• Do software deployments, per documented processes, with no impact to customers.
• Follow existing devops processes while having flexibility to create and tweak processes to gain efficiency.
• Troubleshoot connectivity problems across network, systems or applications.
• Follow security guidelines, both policy and technical to protect our customers.
• Ability to automate recurring tasks to increase velocity and quality.
• Should have worked on any one of the Database (Postgres/Mongo/Cockroach/Cassandra)
• Should have knowledge and hands-on experience in managing ELK clusters.
• Scripting Knowledge in Shell/Python is added advantage.
• Hands-on Experience over K8s based Microservice Architecture is added advantage.

Role Summary

In this role, you will lead the DevOps function at the organisation and work through all

facets of software development: design, prototype, implementation, testing and

documentation.

Responsibilities

• Design, prototype, implement, test and troubleshoot deployment strategies
• BS in Computer Science, Mathematics, Engineering or equivalent. MS or higher degree
• preferred.
• Design continuous integration and delivery pipelines using latest tools and platformsv
• Demonstrated understanding and hands-on experience in Kubernetes, K8s-Ingress,
• Docker, AWS EC2, VPC, Route53, ELB, RDS, MongoDB, Helm, Rancher, Jenkins,
• VPN, GKE.
• Create high level deployment design (HLSD) documents and outline software solutions
• Strong DevOps Management experience with focus on server-side development and
• database design
• Optimize application for maximum speed and scalability
• Strong understanding of web technologies, web services, communication protocols,
• (REST, SOAP API’s) and a proven track record in developing communication between
• desktop applications and web services
• Knowledge of Agile software development methodologies
• Cooperating with the back-end developer in the process of building the RESTful API

Qualification

• Experience with working on code enhancements within a large, complex software
• system
• Create server side deployment primarily in the Cloud, Collaboration space
• 10+ years of relevant experience in developing and managing web/app products.
• Experience with a few of these languages: Shell, Ruby/ JRuby, Python, PowerShell, Java,
• Go
• Hands-on experience in deploying and managing highly scalable cloud applications
• using AWS,Google Cloud
• Assure that all user input is validated before submitting to back-end
• Basic understanding of cloud security and hands on experience in building secure
• systems.
• Prepare accurate implementation task lists / time estimates and deliver assignments as
• per functional specifications, quality standards and project schedulesvvvv

About Us

We have grown over 1400% in revenues in the last year.

Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.

Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.

Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. 

We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups. 

We are a fully remote team.

Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.

As a Site Reliability Engineer you will be in charge of:

• Designing, analyzing and troubleshooting large-scale distributed systems
• Engaging in cross-functional team discussions on design, deployment, operation, and maintenance,  in a fast-moving, collaborative set up
• Building automation scripts to validate the stability, scalability, and reliability of interface.ai’s products & services as well as enhance interface.ai’s employees’ productivity
• Debugging and optimizing code and automating routine tasks
• Troubleshoot and diagnose issues (hardware or software), propose and implement solutions to ensure they occur with reduced frequency
• Perform the periodic on-call duty to handle security, availability, and reliability of interface.ai’s products 
• You will follow and write good code and solid engineering practices

You can be a great fit if you are :

1. Extremely self motivated
2. Ability to learn quickly
3. Growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
4. Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
5. Passionate about the possibilities at the intersection of AI + Banking
6. Worked in a startup of 5 to 30 employees
7. Developer with a strong interest in systems Design. You will be building, maintaining, and scaling our cloud infrastructure through software tooling and automation. 
8. 4-8 years of industry experience developing and troubleshooting large-scale infrastructure on the cloud
9. Have a solid understanding of system availability, latency, and performance
10. Strong programming skills in at least one major programming language and the ability to learn new languages as needed  
11. Strong System/network debugging skills
12. Experience with management/automation tools such as Terraform/Puppet/Chef/SALT
13. Experience with setting up production-level monitoring and telemetry
14. Expertise in Container management & AWS
15. Experience with kubernetes is a plus
16. Experience building CI/CD pipelines
17. Experience working with Web sockets, Redis, Postgres, Elastic search, Logstash
18. Experience working in an agile team environment and proficient understanding of code versioning tools, such as Git.
19. Ability to effectively articulate technical challenges and solutions.
20. Proactive outlook for ways to make our systems more reliable

We are a London, UK based FinTech startup with a subsidiary in India. Hop is working towards building the next generation digital banking platform for seamless and economical currency exchange, with technology at the crux of it. In a technology driven era, many financial services platforms still lack the customer experience and are cumbersome to use. Hop aims at building a ‘state of the art’ tech-centric, customer focused solution.

moneyHOP is India’s first cross-border neo-bank providing millennials the ability to ‘Send’ & ‘Spend’ conveniently and economically across the globe using HOPRemit (An online remittance portal) and HOP app + Card (A multi-currency bank account).

This position is a crucially important position in the firm and the person hired will have the liberty to drive the product and provide direction in line with business needs.

Website: https://moneyhop.co/">https://moneyhop.co/

About Individual

Looking for an enthusiastic individual who is passionate about technology and has worked with either a start-up or a blue-chip firm in the past.

The candidate needs to be a multi-tasker, highly self-motivated, self-starter and have the ability to work in a high stress environment. He/she should be tech savvy and willing to embrace new technology comfortably.

Ideally, the candidate should have experience working with the technology stack in the scalable and high growth mobile application software.

General Skills

• 3-4 years of experience in DevOps.
• Bachelor's degree in Computer Science, Information Science, or equivalent practical experience.
• Exposure to Behaviour Driven Development and experience in programming and testing.
• Excellent verbal and written communication skills.
• Good time management and organizational skills.
• Dependability
• Accountability and Ownership
• Right attitude and growth mindset
• Trust-worthiness
• Ability to embrace new technologies
• Ability to get work done
• Should have excellent analytical and troubleshooting skills.

Technical Skills

• Work with developer teams with a focus on automating build and deployment using tools such as Jenkins.
• Implement CI/CD in projects (GitLabCI preferred).
• Enable software build and deploy.
• Provisioning both day to day operations and automation using tools, e. g. Ansible, Bash.
• Write, plan, create infra as a code using Terraform.
• Monitoring, ITSM automation incident creation from alerts using licensed and open source tools.
• Manage credentials for AWS cloud servers, github repos, Atlassian Cloud services, Jenkins, OpenVPN, and the developers environment.
• Building environments for unit tests, integration tests, system tests, and acceptance tests using Jenkins.
• Create and spin off resource instances.
• Experience implementing CI/CD.
• Experience with infrastructure automation solutions (Ansible, Chef, Puppet, etc. ).
• Experience with AWS.
• Should have expert Linux and Network administration skills to troubleshoot and trace symptoms back to the root cause.
• Knowledge of application clustering / load balancing concepts and technologies.
• Demonstrated ability to think strategically about developing solution strategies, and deliver results.
• Good understanding of design of native Cloud applications Cloud application design patterns and practices in AWS.

• Work with the developer team to enhance the existing CI/CD pipeline.
• Adopt industry best practices to set up a UAT and prod environment for scalability.
• Manage the AWS resources including IAM users, access control, billing etc.
• Work with the test automation engineer to establish a CI/CD pipeline.
• Work on replication of environments easy to implement.
• Enable efficient software deployment.