QA Engineer

Job Summary

We are seeking a skilled ServiceNow ITSM Specialist with proven experience in implementing and managing IT Service Management (ITSM) modules. The ideal candidate will bring at least 3 years of relevant hands-on ITSM experience on the ServiceNow platform. This role involves configuring, enhancing, and supporting ITSM processes to drive efficient service delivery and alignment with ITIL best practices.

Key Responsibilities

• Implement and configure ServiceNow IT Service Management (ITSM) modules, including Incident, Problem, Change, Request, Knowledge, and Service Catalog.

• Maintain and enhance existing ITSM processes to align with ITIL best practices.

• Collaborate with stakeholders to define and document requirements, translating them into workflows and automated processes.

• Manage and optimize workflows, SLAs, and business rules to improve service delivery and operational efficiency.

• Develop and maintain reports, dashboards, and KPIs to track ITSM performance and service quality.

• Troubleshoot and resolve technical issues related to ITSM modules and integrations.

• Partner with ServiceNow developers, architects, and external vendors to implement platform enhancements.

• Ensure ITSM processes comply with internal policies, IT governance, and audit requirements.

• Support training, documentation, and adoption of ITSM best practices across business units.

Required Skills & Qualifications

• 3+ years of relevant, hands-on experience working with ServiceNow ITSM modules.

• CIS–ITSM certification is preferred.

• Strong understanding of ITIL framework and ITSM lifecycle.

• Experience with Service Catalog, SLA management, and CMDB integration with ITSM.

• Ability to analyze service performance and present insights to stakeholders.

• Excellent communication, documentation, and stakeholder management skills.

Nice-to-Have Skills

• ITIL v4 Foundation certification.

• Experience with ServiceNow scripting (JavaScript, Glide).

• Familiarity with Virtual Agent, Flow Designer, and third-party ITSM integrations.

• Exposure to agile methodologies and additional ServiceNow modules (HRSD, CSM).

Job Description:

Look for candidates who are preferably immediate joiners and have stability in career

Skills - DS Algorithms, Oops Concept,

Job Brief-

·       Understand product requirements and come up with solution approaches

·       Build and enhance large scale domain centric applications

·       Deploy high quality deliverables into production adhering to the security, compliance and SDLC guidelines

125 Crore (1.25billion) Indians are denied access to Formal Credit. Contrarily, Indians have 23000 tonnes of gold in their homes, its worth approximately 110 Lakh Crores ($1.4Trillion). Over 70% of this gold is in Rural India, which is also the most underbanked. Yellow Metal was founded in Nov 2019 with the purpose to transform the way people use their household gold. We believe we can monetize this gold mine for rural India to make their lives better.

The first step in this direction is to enable Rural India with a simple gold loan in 30 mins at their doorstep.

Technology is at the core of building a simple, efficient, and effective consumer experience that will help build trust. We're looking for high-energy people capable of becoming founding members of a startup and those who want to raise the bar of performance and productivity.

Desired Background

1. You can develop cross-platform mobile applications in Flutter
2. You can work in close conjunction with product, design, backend, and QA teams to develop features
3. You can suggest and follow best practices and coding standards
4. You can plan, estimate, and own the deliveries of your project

Required Skills

• 2+ years of experience and a track record in building mobile Apps. (Android or iOS. Both are a huge plus).
• 2+ years of experience in Flutter & PHP.
• Expertise in working with different state management approaches.
• Expertise in performance tuning of Flutter Apps.
• Bonus point: Track record of building an application from scratch and scaling it.

Why Join Us

• We are working on a problem that has an impact to the root level of the country
• Remote First
• Comprehensive health insurance
• Up-skilling Budget
• Equity for all

We are looking for a Graphic Designer to create engaging and on-brand graphics for a variety of media. the Graphic Designer job description includes the entire process of defining requirements, visualizing and creating graphics including illustrations, logos, layouts, and photos.

Your graphics should capture the attention of those who see them and communicate the right message. For this, you need to have a creative flair and a strong ability to translate requirements into design. If you can communicate well and work methodically as part of a team, we’d like to meet you.

• Responsible for designing marketing collaterals/Creatives such as Banners, Display Ads, Social Media Creatives, Promotional Material
• Work together with a writing partner and collaborate with client-facing teams and delivery to develop visual branding and graphic visualizations for pursuit artifacts
• Ability to understand the client and/or end-user point of view and values in globally and regionally
• Having a deep understanding and proven ability is generating great visual content online Prior experience and expertise in creating content focused on furniture would be ideal
• Guide in creating outlines, storyboards based on imagery and come up with highly creative and modern designs that are in sync with what users of social media would expect from a leading furniture brand
• Adhering to defined timelines to produce high-quality deliverables
• Bring new innovative approaches to graphic visualizations from experience, research on creative design trends
• Should be proficient in designing posters, booklets, handouts, PPT decks

• Experience in Graphic Design software – Adobe Photoshop, Canva, Illustrator, Sketch, Corel draw, etc.
• Exceptional ability in graphic design and typography, preferably with experience in digital consumer products
• Should have experience in photo retouching
• Understanding of branding and ability to apply a brand s look and feel across the web and mobile properties
• Self-driven with the ability to work without constant supervision
• Ability to communicate effectively in a cross-functional team and present ideas and designs effectively.
• Prior Experience in online furniture industry will be an advantage

Responsibilities:

• Complete ownership of building and maintaining APP
• Deliver across the entire app life cycle design, build, deploy, test, release to app stores and support
• Open to work on both Android and iOS front end

Requirements:

• React Developer with 2 years of experience
• Solid understanding of Javascript, NodeJS fundamentals
• Full stack understanding of Backend services, API implementation and database systems.
• Experience in either iOS(Swift, Objective C, XCode) or Android(Android Studio, Java, Kotlin)
• At least 2 year of experience in React app development
• Ability to implement designs and functionality provided by UI/UX teams
• Understanding of production deployment of the app in the App Store and Play Store

Key Skills:

• React, NodeJS

Good to have:

• Familiarity with Analytics and AWS web hosting
• Android(Android Studio, Java, Kotlin, )
• Knowledge of server-side technologies like Node.js and frameworks available for it (such as Express, StrongLoop, etc depending on your technology stack)
• Willing to explore and work on other tech stacks