Marketing Executive -Player/Customer Acquisition

Job Description :

Position Title : Android Developer

Experience : 3+ Years

Summary :

We are looking for an experienced Android Developer with strong Java expertise to join our team. The role involves developing, optimizing, and maintaining high-performance Android applications to ensure excellent user experiences.

Responsibilities :

• Build and maintain Android apps using Java.
• Design and implement new features in collaboration with cross-functional teams.
• Optimize app performance, fix bugs, and improve user experience.
• Integrate third-party libraries and APIs.
• Stay updated with mobile development trends and technologies.
• Write clean, maintainable code following best practices.
• Conduct unit and integration testing.

Required Skills :

• 3+ Years of experience as an Android Developer.
• Proficiency in Java, Android SDK, and Android Studio.
• Experience with RESTful APIs and mobile storage solutions (e.g., SQLite, Firebase).
• Strong debugging and problem-solving skills.
• Familiarity with Git and UI design principles.

Preferred Skills :

• Knowledge of Kotlin and Android Jetpack libraries.
• Experience with CI/CD pipelines and publishing apps on Google Play.
• Understanding of Material Design guidelines.

Job Overview:

We are looking for a high-ownership Software Engineer with hands-on experience in modern full-stack development. The role demands strong fundamentals, the ability to work in a startup environment, and a mindset to build, iterate, and scale products.

You will be working closely with founders and cross-functional teams to build robust, scalable, and high-performance applications.

Core Responsibilities

·        Develop and maintain web applications using Next.js (frontend) and Nest.js (backend)

·        Design, build, and optimize RESTful APIs and backend services

·        Translate business requirements into scalable technical solutions

·        Collaborate with product, design, and business teams for feature development

·        Debug, troubleshoot, and improve application performance

·        Ensure code quality through clean architecture, testing, and best practices

·        Participate in deployment, monitoring, and continuous improvement cycles 

Technical Requirements

·        Strong proficiency in JavaScript and TypeScript

·        Solid understanding of web fundamentals (HTML, CSS, APIs, browser behavior)

·        Hands-on experience with Next.js and Nest.js

·        Working knowledge of PostgreSQL or relational databases

·        Familiarity with Git and GitHub (version control workflows)

·        Understanding of API design principles and backend architecture

Good-to-Have Skills

·        Experience with deployment platforms (Digital Ocean, AWS, Docker, etc.)

·        Knowledge of authentication, authorization, and security practices

·        Exposure to CI/CD pipelines

·        Understanding of scalable system design basics

What We Want

·        Strong problem-solving mindset

·        Ability to learn fast and adapt quickly

·        Comfort working in an unstructured startup environment

·        Ownership-driven attitude (not just task execution)

·        Clear communication and collaboration skills

Ideal Candidate Profile

·        Projects demonstrating end-to-end ownership

·        Contributions on GitHub (active repositories, clean code)

·        Experience building real-world applications (not just tutorials)

·        Ability to explain technical decisions and trade-offs

What You Will Get

·        Opportunity to work directly with startup founders

·        Fast-paced learning environment and accelerated skill development

·        Exposure to real product building and scaling challenges

·        Freedom to experiment, build, and innovate

·        Performance-driven growth and responsibility

·        Competitive compensation aligned with your potential

Additional Details

·        Joining: Immediate (7–15 days preferred)

·        Probation: 3 Months 

ROLES AND RESPONSIBILITIES:

As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the company suite. You’ll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous improvement. This is a cross-functional, high-impact leadership role, working across engineering, QA, DevOps, customer support, and product teams to ensure that every issue is tracked, resolved, and learned from—within SLA and with a customer-first mindset.

YOU WILL-

Incident & Ticket Management:

• Own end-to-end L3 technical support governance across company products (ERP, POS,OMS, etc.)
• Ensure customer issues are responded to and resolved within defined SLAs
• Drive prioritization, root cause resolution, and engineering coordination across product teams
• Personally manage and de-escalate high-severity issues with customers and internal teams

Process & Metrics Ownership:

• Define, track, and optimize support processes, SLAs, escalation workflows, and ticket lifecycle practices
• Build dashboards for SLA adherence, issue aging, bug trends, defect density, etc.
• Establish strong feedback loops to engineering/product based on recurring issues

RCA & Knowledge Management:

• Ensure timely Root Cause Analysis (RCAs) for all S1/S2 issues with actionable insights
• Lead trend analysis to preempt issues and recommend long-term fixes or product hardening
• Build and maintain a knowledge base to improve internal resolution efficiency

Customer Interaction:

• Engage with enterprise customers on complex or long-running tickets
• Serve as a trusted escalation point for strategic clients
• Collaborate with Customer Success and Implementation teams for seamless client experience

Collaboration & Leadership:

• Coordinate with Product Architects and Engineering Heads to ensure ticket resolution
• Build and mentor a lean L3 support team or tiger squads when required
• Drive a culture of accountability, learning, and proactiveness in technical support

IDEAL CANDIDATE:

• 11+ years of experience in technical support or L3 support leadership roles in SaaS or high- scale enterprise products
• Strong experience handling customer escalations, RCAs, and cross-team ticket resolution
• Solid technical background (understanding of APIs, microservices, database queries, logs, debugging)
• Expertise in support tooling: Freshdesk, Jira, ServiceNow, etc.
• Excellent communication skills—able to speak fluently with both customers and engineers
• Data-driven mindset for reporting, insights, and stakeholder updates
• Experience working in retail tech, ERP, or platform businesses is a big plus

PERKS, BENEFITS AND WORK CULTURE:

• Comprehensive health insurance coverage.
• Excellent rewards and recognition policy.
• Transparent compensation policy with no unnecessary deduction in CTC.
• Annual company off-site and a variety of events, celebrations throughout the year.
• Travelling opportunities between our offices across the country.
• Annual company walkathon & related sporting events.
• Quarterly Coffee with CEO.

What is the role?

This position will play a primary role in planning, implementing, leading, and executing all aspects of Quality and Testing. The role requires hands-on QA expertise, ability to take initiative and develop and evolve our QA processes. The right candidate will be able to analyze the systems to determine what to test, the priority of those tests and the best way to test. You should understand the requirements and design test procedures and test cases for automated software testing.

Key Responsibilities

• Establish and evolve formal QA/testing practices, test processes, methodology, standards, and hygiene for agile development efforts.
• Lead and mentor QA team members.
• Lead the QA strategy, test design /plan, test automation, and drive test execution for a key strategic service delivery transformation initiative.
• Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.
• Develop the strategy and enablement of User Acceptance Testing, partnering effectively with the business to ensure goal achievement.
• Respond to all requests from team members in a timely and professional manner.
• Design automated test scripts that are reusable.

• Ensure that all automated testing related activities are carried out as per the standards defined by the company.
• Negotiate, plan, and manage all release activities.
• Lead and co-ordinate the Go-Live activities including the execution of the deployment Plans and checklists.
• Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes.

What are we looking for?

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• 7+ years of experience in the software quality field including prior hands-on quality engineering experience.
• Demonstrated experience developing and executing test cases, scripts, plans and procedures to support various development methodologies.
• Familiarity with the entire software development life cycle and test cycles (Unit, Regression, Functional, Systems, Performance and Volume, User Acceptance).
• Understanding of multi-tier web application architecture and deployment.
• Understanding of existing QA best practices and methodologies to design, implement and automate processes.
• Prior success using a metrics-driven approach and closed-loop feedback to improve software deliverables and improve predictability and reliability of releases.
• Detailed and effective written communication skills for documenting the features tested and bugs found.
• Highly organized, detail oriented, extremely responsive, and able to prioritize a large number of tasks.
• Self-motivated, works well independently and with others.

Whom will you work with?

You will work with a top-notch tech team and report to the engineering head.

What can you look for?

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being with the company.

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Company works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

About Us

Classplus is India's largest B2B ed-tech start-up, enabling 1 Lac+ educators and content creators to create their digital identity with their own branded apps. Starting in 2018, we have grown more than 10x in the last year, into India's fastest-growing video learning platform.

Over the years, marquee investors like Tiger Global, Surge, GSV Ventures, Blume, Falcon, Capital, RTP Global, and Chimera Ventures have supported our vision. Thanks to our awesome and dedicated team, we achieved a major milestone in March this year when we secured a “Series-D” funding.

Now as we go global, we are super excited to have new folks on board who can take the rocketship higher🚀. Do you think you have what it takes to help us achieve this? Find Out Below!

What will you do?

• Connect the dots between business goals and consumer problems through product development
• Solve the most challenging problem of scaling and business logic
• Design and develop services using test driven development with near 100% code coverage
• Develop and deploy services continuously using CI/CD on a daily basis
• Identify and own meaningful metrics for success and move them dramatically.
• Prepare and present management updates on key initiatives. Communicate clearly at all levels in the organization.
• Conduct multivariate experiments to constantly validate hypotheses and bash all the myths

You should apply, if you

• Display expertise: Have strong proficiency with Nodejs, My SQL, MongoDB and Caching and with code versioning tools, such as Git
• Can improvise: Understand the nature of asynchronous programming and its quirks and workarounds
• Showcase all round knowledge: Understand accessibility, security compliance, user authentication, and authorization between multiple systems, servers, and environments
• Can simplify: Can integrate multiple data sources and databases into one system. This also includes creating database schemas that represent and support business processes, and can implement unit tests
• Can figure out the basics: Understand fundamental design principles behind a scalable application

Being a Part of the Clan!

At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been looking for!

It doesn’t matter how long your journey has been or your position in the hierarchy (we don’t do Sirs and Ma’ams); you’ll be heard, appreciated, and rewarded. One can say, we have a special place in our hearts for the Doers! ✊🏼❤️

Are you a go-getter with the chops to nail what you do? Then this is the place for you.

Job description 

Role : Java Developer 

Experience: 5+ years 

Work Location: Bangalore (Work From Office )

Requirements: 

Hands-on experience in Java/J2EE technologies in developing Web, Distributed Enterprise and Interoperable Applications. 

Expert level programming skills in Java OOPS concepts. 

Expertise in Spring boot ,Microservices 

Experience in using and developing RESTful APIs using JAX RS, Spring Rest using JSON and XML. 

Good to have Experience in developing SOAP API using JAX WS with (XML, XSD, DTD, WSDL). 

Good to have knowledge in Struts (Struts 1.0, JSP, JavaScript, jQuery, AJAX, Servlets) 

Prior hands-on experience & Knowledge in Docker & Kubernetes, Microservice Architecture (developing applications on cloud platforms) 

Good experience and understanding in Caching, Distributed/Scalable Architecture. 

Expertise in using GOF Design Patterns, Data Structures & Algorithms and reactive programming technologies 

Experience in Unit Testing Frameworks. 

Must have Degree in Computer Science or equivalent 

Experience with Product development companies will be preferred 

Experience in Gaming Domain using WebSockets in java will be preferred 

Strong verbal & written communication skills 

• Defining, planning, communicating and owning the business and scaling it PAN India
• Owning multiple channels of sales and be responsible for holding the growth for channels independently
• Managing the Supply side eco-system and partners/vendors to drive efficiencies
• Managing teams across band, grades and geographies
• Understanding and measuring the success metrics directly inclined towards your vertical and aligning them as per the business needs
• Analyzing the key metrics being tracked in the business and creating a plan to iterate and optimize for the future
• Building Tech Stack from business perspective with the Marketing and Product Teams

Desired Candidate Profile

• Master's / Bachelor's degree, MBA will be bonus
• Tier 1 college graduates only
• 3+ years of hands-on experience in P&L Management and proven track record of managing all aspects of a successful business line throughout its lifecycle
• B2C and B2B2C experience specifically building Teams, scale and distribution is a bonus
• Entrepreneurial mindset
• Ability to communicate effectively and efficiently within the Team and across teams and departments
• A first principle thinking approach in problem solving
• Ability to build from scratch and the vision to scale it
• Empathy towards the customer and the ability to understand their problems
• An Agile mindset
• Ability to understand and analyze industry/market/competition and internal business strategy
• Ability to use data to drive decision making
• Prior experience in building P&L for ancillary business is a plus

Roles and Responsibilities:

• Installation, configuration and upgrading of Oracle server software and related products.
• Establish and maintain sound backup and recovery policies and procedures.
• Take care of the Database design and implementation, including Patch Management and Version Control. Implement and maintain database security (create and maintain users and roles, assign privileges).
• Perform database/application tuning and performance monitoring.
• Setup and maintain documentation and standards.
• Plan growth and changes (capacity planning).
• Work as part of a team and provide 24x7 support when required.
• Perform general technical troubleshooting and give consultation to development teams.
• Interface with Oracle Corporation for technical support.
• Analyse potential impact of problem resolution and take corrective measures when needed.
• Root Cause Analysis.

Education, Skills and Experience required:

• Engineering or Technical Degrees (BE/ B.Tech/ ME/ M.Tech/ M.Sc / MCA)
• Minimum 4 years of relevant industry experience.
• Must have experience on multiple Hardware and Software Environments and be comfortable with complex heterogeneous systems environments.
• Must be an Oracle Certified Professional DBA (11g or above) with hands-on experience of RAC, RMAN.
• Good understanding of the Oracle database, related utilities and tools and underlying operating system.
• Excellent knowledge of the physical database design and all Oracle backup and recovery scenarios.
• Developing, managing and testing back-up and recovery plans. Data archival and space management.
• Ability to perform both Oracle and operating system performance tuning and monitoring.
• Good knowledge of Oracle security management and Oracle data integrity.
• Experience in code/data migration, database change management and data management through the various stages of the development life cycle.
• Sound knowledge of both database and system performance tuning and implemented application systems.
• Should have the ability to handle multiple projects and deadlines.
• Male candidates preferred as the role requires working in shifts.