Chief Technology Officer at HelpNow · Mumbai · 6 - 10 years · ₹10L - ₹15L / yr · Raised funding · Posted 30 Mar 2022
NodeJS (Node.js)
Java
PHP
Docker
KubernetesHiring for Anahad Pharmacy (Division of HelpNow)
About Anahad:
Anahad is India’s fastest growing chain of branded pharmacies and e-pharmacy, started and run by IIT Bombay Alumni.
At Anahad, our mission is to make genuine medicines reach EVERY INDIAN HOUSEHOLD at Wholesale prices, by leveraging the efficiencies of technology. Working on an audacious mission it becomes important to have people who are smarter than you around. We are funded by the earliest investors of Uber, SpaceX and some of the coolest investors of Silicon Valley, India and Japan and now want YOU to join our mission.
Anahad aims to consolidate and build a household brand in a largely unorganised market worth more than 1.5 Lakh Crore. We are looking for dynamic Pharma professionals who are striving to grow fast and create an identity for themselves in the Pharma industry.
About this role
We’re seeking a Head of Engineering to work closely with our technical team and engineers to design and scale our product infrastructure and architecture. You will partner with cross-functional stakeholders across engineering, AI, product management, QA, design, operations and sales to lead the technology vision and direction.
This role reports directly to the CEO and will involve working closely with him and the product team to refine and iterate on the product and engineering roadmaps.
Requirements
- 6-10 years of architecture, software design, engineering, and implementation experience in a complex and fast-moving early stage start-up environment.
- Strong expertise in systems architecture and a service based codebase.
- Strong expertise in designing highly available, fault-tolerant, scalable systems.
- Experience building and leading engineering teams that took products from idea to launch (0 to 1), and launch to scale (1 to 10).
- Strong communication and leadership abilities especially in the current remote environment.
- Strong developer who can give the best in their team a run for their money!
- A passion for building impactful products.
- Deep knowledge of backend and frontend technologies such as NodeJS, Java, PHP (Laravel), Postgres/MySQL, ReactJS, Docker, and Kubernetes.
- Experience with mobile development: Android and/or React Native.
Building the Engineering Team and Culture
The power of a good engineering leader is to build out the engineering team and set a start-up’s engineering culture, especially when the organization gets to the size where that middle layer of management is required. A strong head of engineering should therefore be able to determine who will be good leads for the team, hire them, and be able to groom that skill set over time.
Product Planning
Not only the ability to execute, but the leader’s role prior to development is also critical to the product-planning phase. While product management/marketing will provide insight into the features, market size, pricing etc. the engineering leadership needs to provide feedback into the resources (headcount, equipment, etc.) needed to deliver by a given date. An engineering leader brings sanity to this process with a unified view of broader objectives.
Execution
Ultimately, the output of any engineering organization is the product. A well-functioning organization will not only build a high-quality product, but also hit pre-determined dates and accurately forecast updates to the timeline as it changes. One has to have a command of the software development process, and ensure the correct process is in place and followed.
Handling Chaos
When a product launch goes right and catches the world on fire, the feedback from the market can be overwhelming. Even with marginal success, engineering will be inundated with customer escalations, feature requests etc. All of this must be addressed while continuing to drive the product forward. A hallmark of a strong engineering leader is to maintain composure while navigating this chaos.
Why you’ll LOVE this job
We’re a small team that enjoys working hard, getting a lot done and having fun. Not to mention that you’ll get to work on a product that is making a profoundly positive impact on people’s lives. We also provide an outstanding training ground for aspiring entrepreneurs. We can promise:
- You will be a part of founding team and work closely with the founders on the vision
- We care about you. We offer competitive health insurance for employees.
- Our co-workers are a close-knit, intelligent, and motivated team.
Compensation
Commensurate with experience (Cash + Bonus + Equity).
Shubham Vishwakarma
Full Stack Developer - Averlon
About HelpNow
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Celeco Labs is hiring a hands-on Head of Engineering on behalf of a confidential client in the housing-finance sector.
This is a role for an engineer who wants to own delivery, not only manage it. You will set the technical direction, build and maintain production systems, and work closely with the business team. You should be comfortable taking a requirement from the first discussion through technical planning, implementation, release, and production support.
What you will do
• Own the engineering roadmap and help decide what should be built first.
• Design, build, and maintain reliable customer-facing products and internal systems.
• Write production code and review code written by others.
• Turn business requirements into clear technical plans and releases.
• Choose practical architecture, tools, and vendors that fit the company's needs.
• Set working standards for testing, deployment, monitoring, backups, and access control.
• Protect customer and company data through practical security controls.
• Investigate production issues and make sure the same problems do not repeat.
• Help hire and guide a small engineering team as the company grows.
What we are looking for
• 3–5 years of professional software-engineering experience.
• Experience building and running production systems.
• Strong backend skills, including APIs, databases, and cloud services.
• Enough frontend knowledge to work across a product when needed.
• Good judgment about system design, security, reliability, and cost.
• The ability to explain technical choices in simple language.
• Comfort working independently and taking full ownership of delivery.
Experience in lending, housing finance, fintech, or another regulated industry is useful, but not required. Experience leading engineers or working directly with founders and business leaders is also useful.
How to apply
Please share your CV or LinkedIn profile and two short examples of production systems you have owned. This is a confidential search. More information about the company will be shared with shortlisted candidates during the interview process.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Strong Engineering Manager / Lead Profiles
2
Mandatory (Experience 1) – Must have minimum 8+ years of overall Software Engineering / Development experience with a strong IC foundation.
3
Mandatory (Experience 2) – Must have 2+ years of formal Engineering Manager experience with direct people-management responsibility (informal Senior Engineer / Tech Lead experience managing a team does not count)
4
Mandatory (Experience 3) – Must have directly managed 4–6+ engineers, including 1:1s, performance management, growth plans, promotions, mentoring, and team development.
5
Mandatory (Experience 4) – Must own technical direction and delivery for an engineering team/pod, including architecture, system design, code/PR reviews, execution planning, and engineering quality.
6
Mandatory (Experience 5) – Must have strong backend/software engineering experience with hands-on technical depth in building APIs, services, integrations, and scalable systems; specific language/framework can vary.
7
Mandatory (Experience 6) – Must have experience owning production operations, including on-call, incident management, debugging, and postmortems for their area.
8
Mandatory (Experience 7) – Must have experience driving cross-functional alignment with Product and Design and translating ambiguous business/product requirements into scalable technical solutions.
9
Mandatory (Company) – Must be from a Product Company / Startup, particularly B2B SaaS, Fintech, Payments, or similar technology product environments. (Refer Target Company List)
10
Mandatory (Role Fit) – Role is 80% people/team management and 20% technical/IC involvement;
11
Preferred (Education) - Tier 1 engineering college
Strong Engineering Manager / Lead Profiles
2
Mandatory (Experience 1) – Must have minimum 8+ years of overall Software Engineering / Development experience with a strong IC foundation.
3
Mandatory (Experience 2) – Must have 2+ years of formal Engineering Manager experience with direct people-management responsibility (informal Senior Engineer / Tech Lead experience managing a team does not count)
4
Mandatory (Experience 3) – Must have directly managed 4–6+ engineers, including 1:1s, performance management, growth plans, promotions, mentoring, and team development.
5
Mandatory (Experience 4) – Must own technical direction and delivery for an engineering team/pod, including architecture, system design, code/PR reviews, execution planning, and engineering quality.
6
Mandatory (Experience 5) – Must have strong backend/software engineering experience with hands-on technical depth in building APIs, services, integrations, and scalable systems; specific language/framework can vary.
7
Mandatory (Experience 6) – Must have experience owning production operations, including on-call, incident management, debugging, and postmortems for their area.
8
Mandatory (Experience 7) – Must have experience driving cross-functional alignment with Product and Design and translating ambiguous business/product requirements into scalable technical solutions.
9
Mandatory (Company) – Must be from a Product Company / Startup, particularly B2B SaaS, Fintech, Payments, or similar technology product environments. (Refer Target Company List)
10
Mandatory (Role Fit) – Role is 80% people/team management and 20% technical/IC involvement;
11
Preferred (Education) - Tier 1 engineering college
About the role
You will be a pivotal member of the leadership team, responsible for driving the company's product and platform strategy while overseeing engineering excellence across AI, data, platform, DevOps and infrastructure. This is a mission-critical role for an engineering leader who is both strategic and hands-on, and who can build scalable technologies for global enterprise clients in a fast-paced innovation ecosystem.
Reports to: CEO · Location: Bengaluru, India — hybrid, 3 days a week in office
What you will do
Technology & product leadership
- Define and drive the technology vision, architecture and long-term platform roadmap.
- Oversee the architecture, design and delivery of highly scalable enterprise systems.
- Ensure engineering excellence, velocity and reliability across the product lifecycle.
Engineering & platform management
- Lead platform engineering, product technology, DevOps, infrastructure and Quality Engineering.
- Build robust cloud-native systems using the Azure, AWS and GCP ecosystems.
- Oversee operational effectiveness, including uptime, production reliability and cost optimisation.
Innovation & AI strategy
- Spearhead Mission AI by developing scalable, production-grade AI/ML and GenAI capabilities.
- Own the GenAI/LLM solutions architecture.
- Core specialisation in AI agents and autonomous workflows, data extraction and intelligent automation.
- Direct hands-on architectural oversight of large language models, applied AI and multi-layered deep learning products.
- Extensive expertise in building intelligent document automation systems — similar in complexity to patent parsing, legal workflow automation and structured decision intelligence tools.
Technical leadership
- A proven track record overseeing product architecture, tech strategy and cross-functional engineering execution across core full-stack and AI platforms.
- Collaborate with executive leadership on business strategy, client requirements and product delivery.
- Build, mentor and scale high-performing engineering teams with a growth mindset.
- Establish a strong technology culture grounded in ownership, innovation and continuous learning.
What success looks like
- Mission AI: build a world-class AI system leveraging GenAI, ML and enterprise-grade data engineering.
- Hyper-scaling: architect and scale the platform to match global industry leaders in the IP space.
- Culture building: develop a strong engineering organisation with high ownership, performance and innovation DNA.
Qualifications & experience
- Preferably under 15 years of enterprise software engineering experience across B2B SaaS or technology-first companies; fewer is fine for an exceptional engineer.
- A proven track record of taking early-stage AI/ML prototypes and scaling them into robust enterprise SaaS platforms featuring multi-agent orchestration, complex workflows and decision intelligence.
- Experienced in building and mentoring agile, lean startup teams of full-stack and machine learning engineers from the ground up.
- Proven leadership in defining and executing technology strategy and platform roadmaps.
- Extensive cloud-native engineering experience with Azure, AWS and GCP.
Technical expertise
- Strong full-stack engineering background (Java, Python, JavaScript frameworks).
- Expertise with JS frameworks such as React, Angular and Node.js.
- Experience building and scaling distributed systems and microservices.
- Strong knowledge of databases (SQL, NoSQL), data modelling and unstructured data management.
- Strong understanding of Agile methodologies and tools (Atlassian, Git, CI/CD pipelines).
Behavioural & leadership competencies
- Product and delivery management expertise, end to end, including delivery and customer support.
- Excellent communication, with the ability to influence executive stakeholders.
- High technical proficiency combined with strong business acumen.
- Strong analytical and decision-making skills.
We are looking for a hands-on Engineering Lead who can own backend engineering, DevOps, and delivery management.
This is not a coordination-only role. You will contribute technically while establishing the processes, accountability, and
operating rhythm needed for predictable delivery. You will manage multiple engineers and effectively use AI coding
agents and automation tools to improve the team's output without compromising quality.
Key Responsibilities
• Own the architecture, development, deployment, and reliability of our backend systems.
• Lead engineers through clear goals, task breakdowns, ownership, reviews, and regular feedback.
• Establish a process-oriented delivery system covering planning, estimation, execution, testing, release, and
retrospectives.
• Translate product requirements into technical plans, milestones, dependencies, and measurable deliverables.
• Track execution proactively, identify delivery risks early, and communicate status clearly.
• Remain hands-on with critical development, debugging, architecture, code reviews, and production issues.
• Own CI/CD, infrastructure, observability, deployment practices, and operational readiness.
• Improve engineering quality through coding standards, automated testing, documentation, and review processes.
• Delegate work effectively across team members according to their strengths and development needs.
• Use AI coding agents and engineering automation to parallelise suitable work, while reviewing and validating all
outputs.
• Build a culture of accountability in which work has clear owners, acceptance criteria, deadlines, and definitions of
done.
• Collaborate closely with product and business stakeholders to balance speed, scope, quality, and technical debt.
What We Are Looking For
• 4+ years of backend engineering experience.
• At least 2 years of experience leading or managing an engineering team.
• Strong hands-on backend development experience with modern backend technologies and frameworks.
• Practical experience with cloud infrastructure, DevOps, CI/CD, containers, monitoring, and production operations.
• Experience working in a mature, process-oriented engineering environment.
• Demonstrated ability to improve delivery predictability and engineering throughput.
• Strong understanding of agile planning, estimation, sprint execution, incident management, and retrospectives.
• Ability to manage multiple people and concurrent streams of work.• Experience reviewing architecture, pull requests, test plans, and production-readiness requirements.
• Strong written and verbal communication skills.
• Ability to give direct, constructive feedback and hold team members accountable.
• Sound judgement about when to build, delegate, automate, or reduce scope.
AI-Assisted Engineering
The ideal candidate should be comfortable incorporating AI into the software-development lifecycle. This includes:
• Breaking work into tasks that can be delegated safely to coding agents.
• Running multiple human and agent-led workstreams concurrently.
• Providing agents with clear context, constraints, and acceptance criteria.
• Reviewing generated code for correctness, security, maintainability, and architectural fit.
• Using automation to accelerate testing, documentation, refactoring, and operational workflows.
• Measuring whether AI tooling produces genuine delivery improvements.
We do not expect blind reliance on generated output. The Engineering Lead remains accountable for the quality and
correctness of everything shipped by the team.
Success in the First 90 Days
• Understand the existing architecture, infrastructure, team capabilities, and delivery bottlenecks.
• Take ownership of backend and DevOps execution.
• Introduce a consistent planning, tracking, review, and release cadence.
• Establish visibility into ownership, progress, dependencies, and delivery risks.
• Improve CI/CD, testing, monitoring, and production-readiness practices.
• Create an effective delegation model across engineers and AI agents.
• Deliver at least one meaningful product or platform milestone predictably from planning through production.
Nice to Have
• Experience scaling an early-stage or growing engineering team.
• Experience hiring, mentoring, and performance-managing engineers.
• Experience with infrastructure as code, security practices, and cloud-cost optimisation.
• Experience managing migrations, reliability improvements, or legacy-system modernisation.
• Previous experience introducing AI-assisted development workflows into an engineering team.
About the role
You'll join a growing engineering team as a Lead Engineer / Architect, leading a small team in India and working closely with engineering teams in the US and Mexico. You'll be responsible for driving technical execution, solving complex engineering problems, and leading a team to build, deliver, and maintain reliable software.
This is a hands-on leadership role for someone with strong backend engineering expertise who can also contribute across the stack when needed.
Location: Hyderabad
Work Mode: Hybrid
What you'll do
- Lead a small engineering team in India, driving day-to-day technical execution and delivery
- Work closely with teams in the US and Mexico to plan, develop, and deliver software
- Design and build robust, scalable backend systems using .NET
- Own technical decisions around architecture, implementation, and engineering best practices
- Contribute across the full stack when needed.
- Break down complex technical problems and drive them through to implementation and delivery
- Mentor engineers and help maintain a high standard of engineering quality
- Collaborate with distributed teams and communicate technical decisions clearly
What we're looking for
- 8+ years of software engineering experience, with experience in a lead-level role
- 2+ years of experience leading a team
- Strong, hands-on expertise in .NET and backend engineering
- Strong understanding of software architecture and scalable backend systems
- Full-stack experience is preferred, with React being a plus
- Experience leading a small engineering team and driving technical delivery
- Excellent communication skills, particularly when working with distributed teams
- Strong problem-solving skills and a hands-on approach to engineering
- AI expertise is a plus
- Experience with payment systems or payment-related products is a plus
Who you are
- You take ownership and drive work through to completion
- You're hands-on and enjoy solving challenging engineering problems
- You're curious, resourceful, and always looking to learn
- You communicate clearly and work well with teams across different locations
- You lead by example and help the team deliver high-quality work
React.js
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AngularJS (1.x)
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Pendo is looking for a Staff Software Engineer to lead teams building core product capabilities across Analytics, Guides, and Platform services. These are the systems that power how hundreds of millions of end users experience the software.
In this role, you will drive execution against business objectives, direct complex initiatives from kickoff through delivery, and build a team that operates with clarity and focus. You will set clear expectations, delegate effectively, and partner closely with product, design, and senior engineering leadership to keep teams aligned and moving. You default toward action, push teams to deliver value daily, and actively use AI tools as part of how you work.
If you're energized by directing high-impact teams, developing strong engineers, and building a culture where craft and velocity coexist, this role is a great fit.
What You'll Do
Team Leadership & Hiring
- Create an environment where engineers are encouraged to take risks, experiment, and challenge the status quo.
- Lead, mentor, and grow a team of engineers through clear expectations, coaching, and timely feedback.
- Own hiring end-to-end, partnering with recruiting to attract and close top engineering talent.
- Build an inclusive, high-performing team culture grounded in ownership, accountability, and continuous improvement.
Delivery & Execution
- Maintain a high bar for velocity, predictability, and quality.
- Own team execution against product and engineering goals.
- Partner with Product and Design to define roadmaps, scope work, and deliver high-quality outcomes.
- Identify and remove blockers, manage risks, and ensure strong planning and prioritization.
Cross-Functional Collaboration
- Work closely with product, design, infrastructure, and other engineering teams to deliver cohesive customer experiences.
- Align team priorities with broader organizational goals and strategy.
Operational Excellence
- Drive improvements in system reliability, performance, and scalability.
- Establish strong practices around monitoring, incident response, and continuous improvement.
What We're Looking For
- 8+ years of experience in software engineering.
- 3+ years of experience managing and growing engineering teams.
- Proven track record of hiring and building high-performing teams.
- Experience delivering complex, cross-functional initiatives in a product-driven environment.
- Strong technical foundation in backend, distributed systems, or full-stack development.
- Proven ability to lead teams through ambiguity and change while maintaining execution.
- Actively uses AI tools in day-to-day work and helps drive adoption across teams.
- Strong communication, organizational, and stakeholder management skills.
Nice to Have
- Experience working on analytics products, user-facing SaaS platforms, or data-intensive systems.
- Experience managing teams across both frontend and backend domains.
- Familiarity with modern cloud environments and scalable architectures.
- Experience working in distributed teams across multiple time zones.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon