SEO Executive

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance - all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement - without fragmented tools or increased headcount.

Role Overview:

We are seeking a Customer Success professional to lead and oversee the Customer Success department for our SMBG clients. This role involves managing a team Customer Success Executives. You will be responsible for driving end-to-end customer journey - from onboarding to product adoption, engagement, and retention - while building scalable processes suitable for a high-volume customer base.

Key Responsibilities:

• Lead and mentor team of Customer Success Executives.
• Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
• Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
• Implement and scale tech-touch engagement models for effective customer coverage.
• Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
• Monitor health metrics, churn signals, and client escalations; design proactive action plans.
• Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
• Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
• Continuously optimize processes to enhance team productivity and customer outcomes.

Qualifications:

• 3-6 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
• Minimum 2+ years of direct experience leading Team Leaders / Managers.
• Strong exposure to managing high-volume SMB customer bases.
• Excellent strategic thinking, problem-solving, and analytical skills.
• Tech-savvy mindset with experience implementing automation or tech-touch models.
• Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
• Exceptional communication and stakeholder management skills.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Benefits:

• Career growth opportunities in a fast-growing SaaS company.
• A competitive salary and performance-based incentives.
• A dynamic, inclusive, and collaborative work environment.
• Significant opportunities for professional growth and career advancement.
• The chance to make a real impact on thousands of growing businesses in India

Designation: TM Sales                                                          

Location:    Tamil Nadu

Qualification: BE/MSC/BSC

Experience: 7 + Years

Key job responsibilities:

1. New Client/Customer acquisition

2. Dealer Appointment

3. Servicing Existing Clients-Monthly Report, Business Review, Attending Service Calls

4. Sales Planning and Billing

5. Presentation to Clients, Training Juniors and Clients

6. Offer preparation.

7. Market Intelligence and Competitor Activity.

8. New Technology presentation to Key Clients.

Skill/Knowledge Required:

Technical skills to handle water treatment chemical applications.

We are seeking a highly skilled and experienced Power BI Lead / Architect to join our growing team. The ideal candidate will have a strong understanding of data warehousing, data modeling, and business intelligence best practices. This role will be responsible for leading the design, development, and implementation of complex Power BI solutions that provide actionable insights to key stakeholders across the organization.

Location - Pune (Hybrid 3 days)

Responsibilities:

Lead the design, development, and implementation of complex Power BI dashboards, reports, and visualizations.

Develop and maintain data models (star schema, snowflake schema) for optimal data analysis and reporting.

Perform data analysis, data cleansing, and data transformation using SQL and other ETL tools.

Collaborate with business stakeholders to understand their data needs and translate them into effective and insightful reports.

Develop and maintain data pipelines and ETL processes to ensure data accuracy and consistency.

Troubleshoot and resolve technical issues related to Power BI dashboards and reports.

Provide technical guidance and mentorship to junior team members.

Stay abreast of the latest trends and technologies in the Power BI ecosystem.

Ensure data security, governance, and compliance with industry best practices.

Contribute to the development and improvement of the organization's data and analytics strategy.

May lead and mentor a team of junior Power BI developers.

Qualifications:

8-12 years of experience in Business Intelligence and Data Analytics.

Proven expertise in Power BI development, including DAX, advanced data modeling techniques.

Strong SQL skills, including writing complex queries, stored procedures, and views.

Experience with ETL/ELT processes and tools.

Experience with data warehousing concepts and methodologies.

Excellent analytical, problem-solving, and communication skills.

Strong teamwork and collaboration skills.

Ability to work independently and proactively.

Bachelor's degree in Computer Science, Information Systems, or a related field preferred.

• Target setting and managing delivery of business targets, in-line with the business and service benchmarks
• Sign partnerships for the company towards growing business or enhancing product bouquet
• Large client closures and relationship management
• Work closely with the Product & Marketing teams to develop and implement PayGlocal’s go-to-market strategy
• Recruit & develop the team to achieve maximum productivity
• Understand the market and strategize merchant acquisition

Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

● Thorough understanding of React.js and its core principles

● Experience with popular React.js workflows (such as Flux or Redux)

● Familiarity with newer specifications of ECMAScript

● Experience with data structure libraries (e.g., Immutable.js)

● Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.

● Experience with user interface design.

● Knowledge of isomorphic React is a plus

● Familiarity with RESTful APIs

We are looking to hire a React Native Mobile App Developer for a Singapore based Fintech startup. A joint venture of Singapore Stock Exchange and Temasek an investment company has recently acquired a minority stake in the company. Candidates must have a strong understanding of end-to-end flows encompassing front-end, application server, APIs and databases. The candidates must possess strong programming skills.

Requirements:

• Has demonstrable experience in building mobile apps for iOS and Android using React Native.
• The candidate must have at least 2 years of relevant experience in mobile app development.
• Detail-orientation and appreciation of usability, design and aesthetic elements is a must.
• Overall experience of 3-8 years, with relevant educational background or certifications.