Admin and HR

Working Days: 6 Days (5 Days-WFO, Sat- WFH)

Job Description:

We are seeking a skilled QA Tester with expertise in Vulnerability Testing to ensure the security, functionality, and reliability of our applications. The ideal candidate will have experience in penetration testing, security testing methodologies, automation, and compliance standards.

Key Responsibilities:

• Develop and execute test cases, scripts, and security test plans for applications and APIs.
• Perform vulnerability assessments and penetration testing on web, mobile, and cloud-based applications.
• Identify security loopholes, conduct risk analysis, and provide actionable recommendations.
• Work closely with development and DevOps teams to ensure secure coding practices.
• Automate security testing and integrate it into CI/CD pipelines.
• Test applications for OWASP Top 10 vulnerabilities, SQL injection, XSS, CSRF, SSRF, etc.
• Utilize security tools such as Burp Suite, OWASP ZAP, Metasploit, Kali Linux, Nessus, etc.
• Conduct API security testing and validate authentication & authorization mechanisms.
• Document security vulnerabilities and collaborate with teams for remediation.
• Ensure compliance with industry standards like ISO 27001, GDPR, HIPAA, PCI-DSS where applicable.

Required Skills & Qualifications:

• 3+ years of experience in Quality Assurance with a focus on Security & Vulnerability Testing.
• Strong knowledge of penetration testing tools and security frameworks.
• Experience with automated security testing in CI/CD (Jenkins, GitHub Actions, GitLab CI, etc.).
• Proficiency in manual and automated security testing of web and mobile applications.
• Familiarity with scripting languages like Python, Bash, or JavaScript for automation.
• Experience working with cloud platforms such as AWS, Azure, or GCP is a plus.
• Strong understanding of HTTP, APIs, authentication protocols (OAuth, JWT, SAML, etc.).
• Knowledge of network security, firewalls, and intrusion detection systems (IDS/IPS).
• Certifications like CEH, OSCP, CISSP, or Security+ are an added advantage.

Top college graduate with experience in Founder’s Office / GTM Strategy / Growth / Strategy / Operations / Revenue Ops roles, preferably in startup or high-growth environments

Mandatory (Experience 1): Must have 6+ years of experience in roles such as Founder’s Office, GTM Strategy, Growth, Strategy, Consulting, Revenue Ops, Startup leadership, VC, or Ex-Founder roles

Mandatory (Experience 2): Must have direct experience working with founders and/or senior leadership, owning high-impact initiatives with end-to-end responsibility

Mandatory (Experience 3): Must have hands-on experience building and leading GTM teams, including 2-level team management, with direct people leadership of 4–5+ members

Mandatory (Experience 4): Must have played a key role in scaling journeys such as 0→1, 1→10, or 1→100, including building processes, charters, and execution frameworks from scratch

Mandatory (Experience 5): Must demonstrate strong first-principles thinking with hands-on execution, not limited to advisory or planning-only roles

Mandatory (Graduation): Undergrduation from Top 7 IITs (Kharagpur, Mumbai, Madras, Kanpur, Delhi, Roorkee, Guwahati) or BITS Pilani – Pilani campus

Mandatory (Graduation Year): Candidates should have graduated in 2019 or before

Mandatory (Current CTC): Should be greater than 35L

Job description:

Job Title : Client Support Executive .

A Client Care Executive serves as the primary point of contact for clients, managing inquiries, resolving concerns, and ensuring a smooth and satisfactory experience with the company’s services. This role is essential in building strong client relationships, maintaining ongoing communication, and supporting overall client satisfaction and retention.

Key Responsibilities

• Customer Support:
• Handle incoming calls, emails, or chats from customers.
• Resolve queries and provide accurate information about products, services, and company policies.
• Escalate unresolved issues to the appropriate departments.
• Problem-Solving:
• Investigate customer complaints and identify solutions.
• Process returns, refunds, or exchanges as per company guidelines.
• Documentation:
• Maintain detailed records of customer interactions, including queries, complaints, and resolutions.
• Update customer accounts and ensure data accuracy.
• Customer Engagement:
• Build rapport and establish trust with customers.
• Provide personalized support to ensure customer satisfaction.
• Provide information about services and actionable along with deadlines.
• Help Client know the progress on the jobs assigned.
• Feedback Collection:
• Gather and document customer feedback for product or service improvements.
• Share insights with management for process enhancement.
• Sales Support (Optional):
• Upsell or cross-sell products and services, if applicable.
• Assist with placing orders and tracking deliveries.
• Client onboarding process
• Payment follow up with the clients.

Required Skills and Qualifications

• Educational Requirements: :Graduation mandatory.

Key Skills:

• Excellent verbal and written communication.
• Active listening and empathy.
• Problem-solving and conflict-resolution skills.
• Multitasking and time management.
• Familiarity with CRM software and MS Office Suite.

Experience:

• Preferred: 1-2 years in a similar customer-facing role.

Language Proficiency:

• Fluency in the local language and English is often required.

Job Types: Full-time, Permanent

Work Location: In person

Responsibilities

> Selecting features, building and optimizing classifiers using machine

> learning techniques

> Data mining using state-of-the-art methods

> Extending company’s data with third party sources of information when

> needed

> Enhancing data collection procedures to include information that is

> relevant for building analytic systems

> Processing, cleansing, and verifying the integrity of data used for

> analysis

> Doing ad-hoc analysis and presenting results in a clear manner

> Creating automated anomaly detection systems and constant tracking of

> its performance

Key Skills

> Hands-on experience of analysis tools like R, Advance Python

> Must Have Knowledge of statistical techniques and machine learning

> algorithms

> Artificial Intelligence

> Understanding of Text analysis- Natural Language processing (NLP)

> Knowledge on Google Cloud Platform

> Advanced Excel, PowerPoint skills

> Advanced communication (written and oral) and strong interpersonal

> skills

> Ability to work cross-culturally

> Good to have Deep Learning

> VBA and visualization tools like Tableau, PowerBI, Qliksense, Qlikview

> will be an added advantage

Job Description: 

An Azure Data Engineer is responsible for designing, implementing, and maintaining pipelines and ETL/ ELT flow solutions on the Azure cloud platform. This role requires a strong understanding of migration database technologies and the ability to deploy and manage database solutions in the Azure cloud environment.

Key Skills:

·      Min. 3+ years of Experience with data modeling, data warehousing, and building ETL pipelines.

·      Must have a firm knowledge of SQL, NoSQL, SSIS SSRS, and ETL/ELT Concepts.

·      Should have hands-on experience in Databricks, ADF (Azure Data Factory), ADLS, Cosmos DB.

·      Excel in the design, creation, and management of very large datasets

·      Detailed knowledge of cloud-based data warehouses, architecture, infrastructure components, ETL, and reporting analytics tools and environments.

·      Skilled with writing, tuning, and troubleshooting SQL queries

·      Experience with Big Data technologies such as Data storage, Data mining, Data analytics, and Data visualization.

·      Should be familiar with programming and should be able to write and debug the code in any of the programming languages like Node, Python, C#, .Net, Java.

Technical Expertise and Familiarity:

• Cloud Technologies: Azure (ADF, ADB, Logic Apps, Azure SQL database, Azure Key Vaults, ADLS, Synapse)
• Database: CosmosDB, Document DB  
• IDEs: Visual Studio, VS Code, MS SQL Server
• Data Modelling,ELT, ETL Methodology

 Expert experience developing multiple commercial-grade mobile applications iOS using native languages (Objective-C / Swift, Xcode or Java).

- Demonstrated knowledge of best practices for IOS or Android. Strong experience developing multithreaded applications.

- Solid knowledge of mobile OS architecture - in areas of: UI, memory management, data storage, application management by OS and cybersecurity.

- Experience with charting of data (scientific or medical data is preferred), either custom-developed or third-party charting libraries.

- Experience with UI development of mobile application (scalable for different screen resolutions and localization).

- Demonstrate initiative in all areas of work - proactive in identifying shortfalls in requirements, design or code.

- Experience working with continuous integration.

- Experience working with cross-functional teams.

- Excellent communications skills (verbal and written). High-quality SDD/design and implementation documentation skills a must.

- Experience with unit-testing and test automation preferred.

- Must have apps published in either Apple/Google store.

Requirements and Qualifications:

- Bachelor’s degree or higher in computer science, information technology or related field

- Evidence of continuing education, such as technical certifications, a plus

- Minimum 7 years’ experience in Information Technology field

- Minimum 4 years’ experience in mobile application development

- Prior experience working in an FDA regulated environment, a plus

- Ability to work in high-pressure, deadline driven environment

Note : Please do share link of the Mobile App developed on Live in Apple store.