Admin and HR

Roles & Responsibilities:

• Providing timely and effective technical support to customers via various channels such as phone, email, chat, or in-person.
• Address customer inquiries, concerns, and issues regarding products or services.
• Guide customers through troubleshooting steps to diagnose and resolve technical problems.
• Analyze customer issues to determine root causes and provide effective solutions.
• Escalate complex technical issues to higher-level support or development teams when necessary, ensuring timely resolution.
• Develop a deep understanding of the company's products or services to effectively assist customers.
• Stay updated on product updates, features, and enhancements to provide accurate information to customers.
• Communicate technical information to customers in a clear and understandable manner, avoiding technical language when not necessary.
• Provide regular updates to customers regarding the status of their technical issues and expected resolution times.
• Ensure that customer inquiries and issues are handled with high quality and professionalism.
• Collaborate with cross-functional teams such as sales, product development, and quality assurance to communicate customer feedback and improve products and services.
• Assist in training new team members on product knowledge and support processes.
• Stay updated on industry trends, technologies, and best practices related to technical support.

Requirements

• Job Location: Jaipur, Rajasthan
• Experience: Fresher

Role

You will develop and maintain the key backend code and infrastructure of the company stack. You will implement AI solutions like LLMs for various tasks such as voice-based interactive systems, chatbots, and AI web apps. Ability to see projects through from start to finish with good organizational skills and attention to detail. This is a perfect role for someone who likes to build state-of-the-art AI products and work with cutting-edge AI technologies like GPT, LLAMA, etc

Qualifications 

• BS or MS in Computer Science or relevant field.
• 4+ years experience in backend software development
• Be able to design high-throughput scalable backend systems
• Eagerness to learn applied AI technologies like LLMs, prompt engineering, etc
• Proficiency in Python.
• Experience with cloud computing platforms (AWS, GCP) and technologies like Docker
• Knowledge of Rest APIs, databases (mysql, mongo, vectorDB)

What will I be doing?

• Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint, release planning, demos and other project related meetings
•  Defining resource requirements and managing resource availability & allocation both internal and third party           
• Preparing a detailed project plan to schedule key project milestones, workstreams & activities.
• Managing delivery of the project according to this plan.
• Tracking projects and providing regular reports on project status to project team and key stakeholders.
• Managing and adjusting for any changes in project scope, schedule and / or budget.
• Identifying and mitigating potential risks.
• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction
• Oversee all aspects of projects. Set deadlines, assign responsibilities and monitor and summarize progress of the project. Prepare reports for upper management regarding status of project
• Should be well versed with project management domains: Initiating, planning, executing, controlling and closing

What skill do I need?

• Experience in IT industry with 3+ years of proven delivery managing increasingly complex projects
• Proficient in Agile methodology with an ability to adapt quickly to changing technology requirements
• Document the development process, architecture, and standard components.
• Experience as a PHP/Node/Java developer or other technologies to lead a team of PHP programmers Workflow Management, design and implementation in all its stages 
• Remove team impediments on a daily basis to allow the team to deliver the sprint goals and deliverables.
• Leadership competencies for team building, client relations, Negotiation, decision making, problem solving and conflict management
• Proven organizational skills; ability to multi-task and work on several assignments concurrently but still be detail oriented

Required Qualification :

• Bachelor's degree in business or related field of study. 
• Three years of experience in a related IT field
• Exceptional verbal, written, and presentation skills
• Ability to work effectively both independently and as part of a team.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Knowledge of file management, transcription, and other administrative procedures
• Ability to work on tight deadlines.
• Hands Knowledge of utilities such as MS Teams, Zoom, Slack
• Analytical and problem-solving skills • Self-motivator and should be able to work in a team.
• Ability to work in a fast-paced, self-directed environment under deadline pressures
• Ability to manage own workload independently, multi-task and prioritize effectively
• Detail oriented and proactive
• Excellent time management skills, plan, prioritize, and manage development tasks for on-time delivery with quality as primary criteria. Requirements

Hands-on experience in C#, http://asp.net/" target="_blank">ASP.NET, MVC, Web API, SQL Server.

·       Experience in latest .Net framework versions (4/4.5/.Net Core 2.0 Frameworks), SQL Server 2008/2012.

·       Experience in OOPS, HTML5, Bootstrap,CSS, AJAX/ JavaScript/ JQuery/ AngularJS and Angular 2.0 and web development.

·       Excellent communication, analytical and interpersonal skills.

·       .NET Full Stack (C#, MVC / .Net Core, WEB API, JSON, REST, JavaScript, Ajax)

·       Good knowledge on Angular development, Angular JS

·       knowledge in Azure cloud solutions.

·       Developing and Hosting REST API Swagger and integration with angular.

     Looking for a Web Developer with good hands-on Experience in  Laravel.

•         Candidates have good Team Interactions.

Experience : 1 to 2 years

Responsibilities :

• Strong coding knowledge in Laravel Framework.
• Responsible for handling projects independently as well as collaboratively.
• Should be capable of handling multiple PHP projects.
• Analyse scope of work and time frame accordingly.
• Should have good analytical and problem solving skills.
• Ability to motivate teammates.
• Mentor and lead a team of junior developers.
• Provide technical guidance to development team members’

Key Skills:

Php, Laravel, MySQL, JavaScript, jQuery, HTML, CSS,DB

Added advantage to have : Code igniter, Angular

Our client is looking out for an Associate Architect who has strong experience in to Technology

You will be involving in design, coding &scaling the product.

Collaborate with cross functional teams to solve complex problems.
You will be designing large scale distributed system.

Requirements:

8+ years of hands-on experience in developing, designing & scaling complex systems

Programming experience in Java, spring, Hibernate and MongoDb, micro services