Data Scientist

Sr Support Services Analyst

Company Summary :

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Business Summary :

Deltek’s award winning Support Services team provides best-in-class assistance to Deltek’s customers across the world via phone, chat and email. Our team is comprised of a group of diverse, collaborative and passionate professionals who come from varying industries, backgrounds and professions. Our diversity and passion is our strength, so however you identify and whatever background you bring, we invite you to explore our team as a potential next step in your career!

External Job Title :

Sr Support Services Analyst

Position Responsibilities :

Position Overview: We are seeking a dynamic and knowledgeable Support Services Analyst to join our team. This individual will play a crucial role in providing in-depth troubleshooting and support to our clients using Deltek Vantagepoint. The ideal candidate will have advanced accounting knowledge and experience with one of Deltek's Professional Services ERP solutions (Ajera, ComputerEase, Vantagepoint, Vision) is a plus. 

Key Responsibilities: 

• Provide expert-level support to clients using Deltek Vantagepoint, addressing complex issues and customizing workflows. 
• Utilize advanced accounting knowledge to assist clients with their inquiries and troubleshooting needs. 
• Collaborate with clients, engineers, product managers, and senior staff to resolve issues efficiently. 
• Document all client interactions and solutions in our case tracking system. 
• Participate in ongoing training to stay updated with the latest features and best practices of Deltek Vantagepoint. 
• Mentor and assist junior analysts with inquiries and case resolutions. 
• Leverage AI tools to enhance support efficiency and effectiveness. 

Qualifications :

• 4+ years of experience in a support role, preferably with Deltek Vantagepoint or other Deltek ERP solutions. 
• Advanced knowledge of accounting principles and practices. 
• Strong problem-solving and troubleshooting skills. 
• Excellent communication skills, both written and verbal. 
• Ability to work effectively in a remote, collaborative team environment. 
• Experience with AI tools and technology is a plus. 
• A proactive and positive attitude, with a willingness to learn and grow within the organization. 

We are looking for a highly skilled MERN Stack Developer who is passionate about building seamless user interfaces and robust backend systems. The ideal candidate will have strong expertise in ReactJS for UI development and hands-on experience in Node.js API development. You will play a crucial role in developing and maintaining scalable web applications using the MERN (MongoDB, Express.js, React.js, Node.js) stack.

Responsibilities:

• Frontend Development:
• Build responsive and dynamic user interfaces using ReactJS.
• Develop reusable components, UI libraries, and ensure excellent user experience.
• Optimize applications for maximum speed and scalability.
• Work with tools like Redux, React Hooks, and other state management libraries.
• Backend Development:
• Design and develop RESTful APIs using Node.js and Express.js.
• Build secure, scalable, and efficient server-side applications.
• Integrate third-party APIs and services when required.
• Database Management:
• Work with MongoDB to design and manage collections, queries, and indexes.
• Ensure smooth integration of database operations with the backend.
• Collaboration:
• Work closely with designers, project managers, and other developers to define project requirements and deliverables.
• Conduct code reviews and ensure clean, maintainable, and testable code.
• Testing and Deployment:
• Write unit tests and integration tests for both frontend and backend components.
• Deploy applications to cloud environments (AWS, GCP, or similar platforms).
• 
  

Skills and Qualifications:

• Strong proficiency in ReactJS:
• Experience in creating dynamic and responsive UI components.
• Knowledge of modern React features such as Hooks, Context API, and functional components.
• Hands-on Node.js API Development:
• Strong experience in Express.js to build RESTful APIs.
• Understanding of asynchronous programming and event-driven architecture.
• Good knowledge of MongoDB:
• Hands-on experience with designing collections, writing queries, and data modeling.
• Proficient in JavaScript and ES6+:
• Strong understanding of modern JavaScript, including DOM manipulation.
• Familiarity with:
• State Management Libraries (e.g., Redux, MobX).
• Version Control (Git and GitHub).
• Frontend Tools like Webpack, Babel, and NPM/Yarn.
• API Integrations and tools like Postman or Swagger for testing APIs.
• Strong understanding of UI/UX design principles:
• Ability to work with design tools (e.g., Figma, Sketch, or Adobe XD) to bring designs to life.
• Problem-solving mindset and ability to write clean, efficient, and maintainable code.

Nice-to-Have Skills:

• Experience with TypeScript.
• Knowledge of GraphQL.
• Experience with containerization tools like Docker.
• Familiarity with deployment tools (CI/CD pipelines).

Experience:

• 0-2 years of experience as a MERN Stack Developer or relevant roles.

Benefits:

• Competitive salary based on experience.
• Opportunity to work on exciting and impactful projects.
• Collaborative and dynamic work environment.
• Career growth and learning opportunities.

We are looking for an experienced Technical Lead with a strong development background and leadership skills to drive technical solutions and manage a dynamic development team. The ideal candidate must have hands-on experience in WordPress, Laravel, Shopify, Node.js, and Server management, along with excellent communication and team leadership abilities.

Key Responsibilities:

Technical Leadership & Development:

• Lead the development team, providing technical direction, guidance, and mentorship.
• Architect and implement scalable, high-performance, and secure web applications.
• Provide hands-on expertise in WordPress, Laravel, Shopify, and Node.js.
• Manage and optimize server infrastructure for smooth deployment and performance.
• Ensure best coding practices, security, and performance optimization.
• Conduct code reviews, provide constructive feedback, and improve development processes.
• Troubleshoot, debug, and resolve complex technical issues.

Team Management & Leadership:

• Build and lead a high-performing development team, fostering a collaborative work culture.
• Assign tasks, monitor progress, and ensure timely delivery of projects.
• Conduct regular team meetings, training, and performance evaluations.
• Encourage innovation, skill development, and knowledge sharing within the team.
• Collaborate with cross-functional teams, including designers, project managers, and stakeholders.
• Act as a bridge between technical teams and business stakeholders, ensuring alignment on goals

Requirements:

• 5+ years of experience.
• Proven ability to lead and manage a development team.
• Expertise in WordPress, Laravel, Shopify, and Node.js.
• Strong experience in server management (Linux, cloud hosting, deployment).
• Hands-on experience with APIs, third-party integrations, and database management.
• Ability to design and implement technical solutions aligned with business objectives.
• Strong understanding of performance optimization, security, and scalability.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills in English, both written and verbal.
• Proactive, self-motivated, and able to work in a fast-paced environment.

Please note that, we are looking Male candidates for this position, in an around West Bengal only. 

Trueline Media is a dedicated corporate Video production and Marketing company. Trueline Media was incepted to fulfill the growing demands of B2B clients. We serve customers from broad industry verticals like Manufacturing, Technology, Agritech, Healthcare, Pharma, Fintech, AI and others in various countries like India, the US, Europe, Japan, Australia and Singapore. Our videos include Corporate films, Explainer videos, Case studies, Success stories, Product demos, Factory walk-throughs, Leadership monologues and many more.  

Trueline Media offers a dynamic and exciting work environment emphasizing collaboration, coordination, and a generous amount of chill. We cater to organizations ranging from startups to large global brands like Hitachi, JSW, Stylam, SKF, Sun Pharma and many others. 

We are looking for a competitive, passionate and trustworthy Sales Executive to lead our expansion efforts in the Tricity and surrounding areas of Punjab.  

To be successful as a sales executive you should be an inspired self-starter and able to drive sales growth. Ultimately, a top-notch sales executive should be able to build a rapport with customers and close sales. 

Roles and Responsibilities: 

• Researching industries (manufacturing, IT, healthcare etc.) for video marketing needs and challenges. 
• Curating a database of potential companies, categorizing them by potential for collaboration.  
• Proactively engaging potential clients, arranging meetings, and assessing their video production needs.  
• Creating tailored proposals, estimates, and sales quotes for clients.  
• Maintaining and enhancing relationships with existing clients, and identifying upsell opportunities. 
• Presenting Trueline Media's video services, showcasing expertise and track record.  
• Delivering persuasive sales pitches, emphasizing video marketing's value.  
• Identifying growth opportunities and strategies for expanding the client base.  
• Managing an organized lead database, keeping it up to date.  
• Leveraging personal and industry contacts to identify potential leads.  
• Coordinating with internal teams to convert leads into clients, and sharing necessary information.  
• Developing a robust follow-up strategy to keep prospects engaged. 

Required skill set, Qualifications and other parameters: 

• Bachelor's or master's degree with a concentration in Marketing, Promotions, Advertising, Sales, Communication, Business Management or a similar field. 
• Proficiency in English. 
• Excellent knowledge of MS Office. 
• Fast learner and quick thinker. 
• Self-motivated and goal-oriented, desire to deliver results. 
• Aptitude in creating and delivering attractive presentations. 
• Ability to adapt and grow in a competitive environment. 
• Excellent written and verbal communication skills. 
• Strong time management and ability to meet deadlines. 

Perks & Benefits: 

• Flexible work schedule.  
• Five Days working. 
• Competitive salary. 
• Professional development opportunities are available. 

Required Experience: 3-4 years.

For more details about us, please visit the following links: 

www.truelinemedia.com

https://vimeo.com/showcase/truelinemedia 

www.youtube.com/truelinemedia 

Who are we?  

Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users. 

What sets us apart from the rest?

With over 100 of the Fortune 500 companies already onboard as customers, Whatfix has been named among the top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco.

With a YoY growth of 300%, we have also been recognized among the top 50 fastest growing SaaS companies worldwide in the SaaS 1000 list and as a Market Leader by Gartner in the Digital Adoption space. 

We are pleased to have an Employee rating of 4.6 on https://www.glassdoor.co.in/Reviews/Whatfix-Reviews-E1016569.htm" target="_blank">Glassdoor and our Customer obsession can be seen in our reviews on platforms like https://www.g2.com/products/whatfix/reviews" target="_blank">G2 Crowd & https://www.gartner.com/reviews/market/customer-communications-management-software/vendor/whatfix/product/whatfix" target="_blank">Gartner Peer Insights.

The employees are happy, the customers are happy, but what about the investors? Take a look for yourself - http://www.sequoiacap.com/" target="_blank">Sequoia Capital || http://www.stellarisvp.com/whatfix-what-we-learnt-from-series-a-to-series-b-in-a-saas-business/" target="_blank">Stellaris || https://blogs.cisco.com/innovation/tomorrows-customer-experience-why-cisco-invested-in-whatfix" target="_blank">Cisco || https://eightroads.com/en/news/our-investment-in-whatfix" target="_blank">Eight Roads || http://www.helionvc.com/blog/we-are-pleased-collaborate-whatfix.html" target="_blank">Helion Ventures

“Hustle Mode ON” is something we live by.

Our Team:

The Engineering team at Whatfix provides end-to-end engineering throughput that forms part of core platforms and services that drive Whatfix's business.

Our team is responsible for creating the Customer Platform and everything around it - be it Analytics, Infrastructure, or Core Algorithms. The team owns and is responsible for all pieces that we design, build and support end to end for Whatfix product/ business.

Our product is built around a core of JAVA with enterprise businesses using the Whatfix system. On a monthly basis, millions of interactive guides are processed. Building, testing, and deploying to any of our environments are as simple as pushing a commit to a git branch. We like to keep our technology up-to-date. All of the technology is built and maintained by this small development team, so from day 1, the software you write will be used by people from all over the world.  

RESPONSIBILITIES:

• Design and develop highly scalable, reliable, and fault-tolerant systems for one of the world’s fastest-growing startups
• Work with business to define requirements
• Perform technical design and hands-on coding for development and enhancement efforts
• Develop new user-facing features
• Building reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize applications for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end services
• Promote best practices in design and coding
• Conduct design and code reviews
• Understand the customer needs & implement
• Articulate complex problems communicating viable architecture and design approaches in a clear and concise manner
• Enhance the agile SDLC within the Development Team through new learning, continued growth, and applying industry best practices and processes
• Occasionally participate in customer demos & provide inputs wherever required
• Keep optimizing & automating mundane tasks

You'll be a core member of the team.

Individual growth is important to us. We schedule time every week to explore an interest or learn something new. Team members have also used it to do everything from learning new algorithms to playing with the new framework, to exploring what the new analytics layer could be used for. We also take some time each day to discuss what we're working on, and even pair programs to teach each other about parts of the codebase. There's no risk of stagnation in this job, you would still be hands-on after a few years.

REQUIREMENTS:

We are looking for a Front-End Engineer to help us scale and go deep on our technical capabilities.

• 4 -12 years of professional front-end development experience
• Hands-on experience with Front end technologies - JavaScript, Typescript, HTML, CSS
• Experience with React Ecosystem (React Router, Styled-components, Server-side rendering, Context API, React Hooks) is strongly preferred
• Experience with state management libraries such as Redux is a huge plus.
• Proficient understanding of cross-browser compatibility issues and ways to work around such issues
• Experience in backend programming languages such as Java is strongly preferred 
• Experience in building Web applications using frameworks like Spring, Microservice architecture
• Work experience, preferably from internet companies, products, or startups
• Expertise in design principles and their application
• Strong verbal and written communication skills
• Fast Learner & a Team Player

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

• Minimum 2 years of experience working as Software/Solution Architect
• In-depth knowledge of enterprise integration patterns
• Expertise to help developing advanced cloud-based solutions like AWS, Google or Microsoft. Ability
• to plan, design and scale AWS cloud based implementations using the best practises recommended
• by Amazon
• Experience in software development and coding in various platforms (like Java, Python, Node.js,
• Angular, Kotlin, React, Swift etc)
• Experience with relational and NoSQL databases
• Experience with enterprise service bus like Mule, Apache Camel is a plus
• Understanding of software quality assurance principles
• Outstanding communication and presentation abilities

• Leads development of solution architecture , preparation of technical plans, in liaison with business
• assurance and project staff
• Develop high-level product specifications with attention to system integration and feasibility
• Working proactively to maintain a stable, viable architecture and ensure consistency of design across
• projects within the programme
• Collaborate with other professionals to determine functional and non-functional requirements for
• new software or applications
• Ensures that technical strategies, policies, standards and practises are applied correctly working
• proactively to maintain
• Use tools and methodologies to create representations for functions and user interface of desired
• product
• Provides guidance on technical aspects of the solution development and integration
• Ensure software meets all requirements of quality, security, modifiability, extensibility etc.
• Ensures that appropriate tool and method are available, understood and employed in the
• architecture development

Skills

• Have published at least one original React JS Application.
• Experience with third-party libraries and APIs
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.

Roles 

Should be able to single-handedly build performant mobile apps on the React JS platform. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Responsibilities 

• Build pixel-perfect, buttery smooth UIs across web platforms.
• Leverage APIs for deep integrations with web platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Writing application interface codes using JavaScript following react.js workflows.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.

• Develop, maintain and support company
• Assist in technical specification and solution design documentation to address customer needs
• Ensure customer implementations are delivered to meet/exceed customer expectations
• Collaborate with cross-functional teams on project delivery, solution development, and deployment as needed

Requirements:

• 2+ years experience in a software development/consulting role, preferably in comprehensive eBusiness and Supply Chain Solutions
• 2+ years experience in Software Analysis, Design, and Development using J2EE technology stacks (Core Java, JSP, XML, Hibernate & Java scripts) and Oracle database (PL/SQL)
• 2+ years experience with the configuration and Installation of J2EE servers like Web logic, Web Sphere, and Oracle
• 2+ years experience with integration technology (knowledge of EAI and B2B tools)
• 2+ years working knowledge of UNIX system (Solaris and Linux)
• Exceptional verbal and written communications skills
• Excellent interpersonal & planning skills and cross-group coordination at all levels
• Bachelor Degree in Computer Science, or equivalent
• Willing to travel when needed.

Preferred (Optional) Skills:

• Supply-chain domain experience implementing and integrating Global Trade Management solutions
• Experience in the integration, deployment or support of an ERP, SCM, or similar systems from SA