Data Science Analyst – Remote

ROLES AND RESPONSIBILITIES:

As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the company suite. You’ll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous improvement. This is a cross-functional, high-impact leadership role, working across engineering, QA, DevOps, customer support, and product teams to ensure that every issue is tracked, resolved, and learned from—within SLA and with a customer-first mindset.

YOU WILL-

Incident & Ticket Management:

• Own end-to-end L3 technical support governance across company products (ERP, POS,OMS, etc.)
• Ensure customer issues are responded to and resolved within defined SLAs
• Drive prioritization, root cause resolution, and engineering coordination across product teams
• Personally manage and de-escalate high-severity issues with customers and internal teams

Process & Metrics Ownership:

• Define, track, and optimize support processes, SLAs, escalation workflows, and ticket lifecycle practices
• Build dashboards for SLA adherence, issue aging, bug trends, defect density, etc.
• Establish strong feedback loops to engineering/product based on recurring issues

RCA & Knowledge Management:

• Ensure timely Root Cause Analysis (RCAs) for all S1/S2 issues with actionable insights
• Lead trend analysis to preempt issues and recommend long-term fixes or product hardening
• Build and maintain a knowledge base to improve internal resolution efficiency

Customer Interaction:

• Engage with enterprise customers on complex or long-running tickets
• Serve as a trusted escalation point for strategic clients
• Collaborate with Customer Success and Implementation teams for seamless client experience

Collaboration & Leadership:

• Coordinate with Product Architects and Engineering Heads to ensure ticket resolution
• Build and mentor a lean L3 support team or tiger squads when required
• Drive a culture of accountability, learning, and proactiveness in technical support

IDEAL CANDIDATE:

• 11+ years of experience in technical support or L3 support leadership roles in SaaS or high- scale enterprise products
• Strong experience handling customer escalations, RCAs, and cross-team ticket resolution
• Solid technical background (understanding of APIs, microservices, database queries, logs, debugging)
• Expertise in support tooling: Freshdesk, Jira, ServiceNow, etc.
• Excellent communication skills—able to speak fluently with both customers and engineers
• Data-driven mindset for reporting, insights, and stakeholder updates
• Experience working in retail tech, ERP, or platform businesses is a big plus

PERKS, BENEFITS AND WORK CULTURE:

• Comprehensive health insurance coverage.
• Excellent rewards and recognition policy.
• Transparent compensation policy with no unnecessary deduction in CTC.
• Annual company off-site and a variety of events, celebrations throughout the year.
• Travelling opportunities between our offices across the country.
• Annual company walkathon & related sporting events.
• Quarterly Coffee with CEO.

Job Title: Performance Marketing Specialist (Meta – Instagram & Facebook)

Experience: 2–4 Years

Employment Type: Full-time

Role Overview:

We are looking for a results-driven Performance Marketing Specialist with hands-on experience in managing paid campaigns on Meta platforms (Instagram & Facebook). The ideal candidate should have a strong understanding of D2C marketing, creative strategy, and campaign optimization, along with an interest in coordinating and contributing to brand shoots.

Key Responsibilities:

• Plan, execute, and optimize performance marketing campaigns across Facebook and Instagram (Meta Ads)
• Drive customer acquisition and revenue growth for D2C brands
• Monitor campaign performance, analyze metrics, and implement data-driven improvements
• Manage budgets, bidding strategies, and audience targeting
• Collaborate with creative teams for ad creatives, including photoshoots and video shoots
• Contribute to creative ideation for high-performing ad content
• Conduct A/B testing to improve campaign efficiency and ROI
• Track and report key KPIs such as CAC, ROAS, CTR, and conversions

Required Skills & Qualifications:

• 2–4 years of hands-on experience in performance marketing (Meta Ads preferred)
• Strong understanding of D2C business models
• Experience in managing end-to-end campaign lifecycle
• Familiarity with Meta Ads Manager, Pixel tracking, and analytics tools
• Good communication and stakeholder management skills
• Interest or experience in creative shoots (photos/video) is a plus
• Analytical mindset with a data-driven approach

Good to Have:

• Experience working with fast-growing D2C brands
• Knowledge of other paid channels (Google Ads, etc.)
• Exposure to influencer collaborations and content marketing

What We’re Looking For:

• A proactive and creative thinker who can blend performance + storytelling
• Someone who understands both data and creative strategy
• A team player with strong communication skills and ownership mindset 

YoHo Designs Pvt Ltd is a startup company located in Bengaluru, specializing in interior design solutions. Our mission is to provide our clients with affordable and durable interior designs that suit their preferences. Our goal is to grow to 100 employees and have 3 experience centers in Bengaluru within a year, with plans for further expansion in multiple cities. We are founded by young entrepreneurs with experience in running successful businesses.

Role Description

We are looking for a full-time Interior Sale's Associate role in Bengaluru who will be responsible for interacting with customers, helping them choose designs, and matching their preferences. They should have excellent communication skills, a flair for design, and the ability to work within a team. As it is an on-site role, the candidate should be based in Bengaluru.

Qualifications

Bachelor's degree or relevant experience in interior design or a related field.

Experience in sales or customer service is preferred.

Excellent communication and interpersonal skills to interact with customers.

Ability to provide expert advice based on customer preferences while also being able to work within a team and with designers.

Passion for design and keeping up with industry trends and developments.

Proficient in relevant software and tools such as AutoCAD, SketchUp, and Adobe Creative Suite.

Job title: Content Writing-Head

Work Location: Gurgaon

Reports to: CEO 

Role Overview:

As The Head of Content Writing, you will play a pivotal role in shaping and executing our content strategy. This position requires a seasoned content professional with a strong editorial background, exceptional leadership skills, and a passion for creating high-impact content. The ideal candidate will lead a team of content writers and collaborate with cross-functional teams to deliver content that engages, educates, and inspires our target audience.

Roles and Responsibilities:

1. Develop and lead the content strategy, ensuring alignment with the company's brand, goals, and target audience.

2. Manage and mentor a team of content writers, setting clear expectations, providing feedback, and fostering a culture of creativity and excellence.

3. Ensure all content produced is of high quality, adheres to brand guidelines, and aligns with the company's messaging and tone.

4. Lead the creation of various types of content, including blog posts, articles, whitepapers, eBooks, and more, ensuring they meet the standards for accuracy, clarity, and creativity.

5. Work closely with other departments, including marketing, design, and product, to gather insights and ensure content aligns with overall business objectives and strategies.

6. Collaborate with the SEO team to incorporate best practices into content creation, improving search engine visibility and driving organic traffic.

7. Use analytics tools to measure the performance of content, providing insights and recommendations for continuous improvement.

8. Keep abreast of industry trends, content marketing best practices, and emerging technologies to ensure our content remains relevant and competitive.

Education and/or Work Experience Requirements:

• Bachelor's degree in English, Journalism, Communications, or a related field. Master's degree is a plus.

• 7+ years of experience in content writing, with a focus on leadership roles.

• Proven track record of developing and executing successful content strategies.

• Strong editorial skills with a keen eye for detail and storytelling.

• Excellent leadership and team management skills.

• Ability to collaborate effectively with cross-functional teams.

• Familiarity with SEO best practices and content optimization.

• Outstanding written and verbal communication skills.

Core Experience:

•Experience in Core Java, J2EE, Spring/Spring Boot, Hibernate, Spring REST, Linux, JUnit, Maven, Design Patterns.

• Sound knowledge of RDBMS like MySQL/Postgres, including schema design.

• Exposure to Linux environment.

• Exposure to Docker and Kubernetes.

• Basic Knowledge of Cloud Services of AWS, Azure, GCP cloud provider.

• Proficient in general programming, logic, problem solving, data structures & algorithms

• Good analytical, grasping and problem-solving skills.

Secondary Skills:

• Agile / Scrum Development Experience preferred.

• Comfortable working with a microservices architecture and familiarly with NoSql solutions.

• Experience in Test Driven Development.

• Excellent written and verbal communication skills.

• Hands-on skills in configuration of popular build tools, like Maven and Gradle

• Good knowledge of testing frameworks such as JUnit.

• Good knowledge of coding standards, source code organization and packaging/deploying.

• Good knowledge of current and emerging technologies and trends.

Job Responsibilities:

• Design, Development and Delivery of Java based enterprise-grade applications.

• Ensure best practices, quality and consistency within various design and development phases.

• Develop, test, implement and maintain application software working with established processes.

Work with QA and help them for test automation

• Work with Technical Writer and help them documenting the features you have developing.

Education and Experience:

• Bachelor’s / master’s degree in computer science or information technology or related field

Roles & Responsibilities

• Implement comprehensive strategies to improve onboarding metrics
• Develop & execute events for startups. Help them connect and network
• Evaluate & filter potential startups and get them onboarded to the PedalStart Community
• Analyse startups' needs and offer solutions and guidance to help in their growth and chase critical metrics
• Monitor and analyse the performance of all campaigns, assessing key performance indicators (KPIs) & return on investment (ROI)
• Work on multiple ongoing projects, ensuring efficient multitasking and successful execution

Desired Skill Set

• Basic Experience- Prior experience in Sales/Account Management (06 months - 2 years)
• Love for Startups - Basic understanding of startup ecosystem and how they function
• Ownership: - Own each piece and execute it as an entrepreneur
• Structured Problem Solving: Tackle complex situations through effective and structured problem-solving and out-of-the-box thinking
• Ability to Hustle - Fail Fast, Try Again. Roll up your sleeves and get work done
• Initiative: Pick up things on your own, regardless of whether it's assigned to you
• Teamwork: Contribute to the strong team ethic and work towards the success of the entire team

Employment Type - Full-time

CTC- INR 4-7 LPA

Note: We work 6 days a week from our office.

• Location: Spring House Coworking, Grand Mall, Gurgaon - 122002

I

We operate in an industry where the need gap for quality upskilling education coupled with the convenience of online learning is a global problem. The international markets are waiting for a premier after-school learning solution for kids. BeyondSkool wants to leverage this opportunity and serve this market through the digital channel.

We are looking for a digital marketing specialist to lead Performance Marketing (Google, Facebook, Instagram, affiliate).

The ideal candidate for us is someone who has executed digital marketing campaigns for any of the new age online companies (preferably Edtech), has scale-up experience in the US market and comes with at least 3 years of experience in a middle management role. The role will give you the charge of overall campaign execution and also work on campaign strategy (working directly with the Chief Growth Officer and CEO). In a nutshell, we expect you to be executing our digital marketing initiatives while also being engrossed in the daily hustle that comes with a Series A start-up.

This is an amazing opportunity to learn from an extraordinary team, grow massively and help students around the globe build an awesome career for themselves.

• Experience of having handled campaigns across key online platforms like Google, FB, Instagram, mobile marketing, affiliates, ad exchanges etc. (Fb, Instagram & Google to be strength areas, with at least exposure to affiliates) à especially in the US market
• Lead, strategize, create and execute campaigns as required (creative support will be provided)
• Ensure to achieve lead generation, CPL and other metric targets (KPIs)
• Generate regular reports, and dashboards on all possible measures/parameters on all campaigns
• Develop and monitor campaign budgets.
• Prepare accurate reports on our marketing campaign’s overall performance
• Execute in an intense, fast-paced and highly iterative environment

• Minimum a Bachelor's degree preferably in Engineering, master’s degree or MBA is preferred
• 3+ years of experience in managing Google, Facebook advertising and analytics
• Clear experience in having managed the US markets for online customer acquisition

• Strong analytics skills and good knowledge of Excel.
• Ability to analyze data to optimize for strong performance
• Good written and verbal communication skills
• Keen attention to detail and adherence to deadlines

• #hustle

• Industry best perks
• A phenomenal work environment, with massive ownership and growth opportunities
• A bunch of super young & enthusiastic colleagues in Tech/Marketing/PR/Editorial/Social Media & Events!
• Quick iterations and deployments – fail-fast attitude
• Opportunity to work on cutting-edge technologies, and lead teams in the future
• Access to a world-class mentorship network
• Create a massive, and direct impact of the work you do in the lives of people across the globe

Preferred – Mumbai, open for a remote location for the right candidate

Roles and Responsibilities for Android Developer(2-4yrs)

• Creating Android Apps using native technologies set Java, Kotlin, Android studio.
• Developing, releasing, and maintaining Android Applications and also coordinate and participate in the backend coding, API development, and testing.
• Ability to participate in the design process also, be able to understand user experience and work with design team accordingly.
• Good understanding of the latest Android features and libraries such as Retrofit, Volley, SQLite, RxJava.
• Good understanding of designing architecture such as MVC, MVP, MVVM.
• Familiarity with RESTful APIs, SDK integration, Firebase, and Analytics platforms.
• Good Knowledge in OO design, JAVA, Kotlin, RESTful APIs, JSON, Android SDK, Eclipse and Android Studio and also AWS.
• Knowledge of SQLite, Graph & Chart API and other Google APIs and UI & UX designing.
• Optimizing performance for the apps and keep up to date on the latest industry trends in the mobile technologies.
• Good grasp of algorithms, design patterns, memory management, and multithreaded programming.
• An experience with other technologies like iOS development, swift, react native, php, APi development, DB programming can be a big plus.
• Experience in dealing with Google play store communication, app rejection, iTunes Apple store.

Desired Candidate Profile

• Must have at least 3 years of experience in native android development.
• Must be graduate with computer science subjects or MCA.
• Must be good in both written and verbal English.
• Must have research skills, ability to troubleshoot and work on exceptions is top priority.