About WyngCommerce
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Responsibilities
• Handling customer queries via any support channel
• Approach all queries with customer centric attitude
• Offering exceptional customer service and satisfaction
• Help build and improve processes
• Adhere to set standards of TAT and SLA
• Demonstrates customer empathy during all interactions with customers.
Candidate Requirements
• 1 to 5 years’ experience in a customer support role
• Can handle verbal and non-verbal process (chat, email, phone)
• Excellent interpersonal skills
• Excellent written and oral communication skills in English and Hindi
• A quick learner
• Ability to make high quality decisions & Multi task.
Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency)
Responsibilities
- Product Strategy: Develop and communicate product vision, strategy, and roadmap.
- Requirement Gathering: Identify and prioritize product requirements through user research.
- Project Planning and Management: Define project goals, milestones, and manage timelines.
- Data Management: Oversee data collection, storage, and quality assurance.
- Machine Learning Models: Collaborate on AI algorithm development and model training.
- User Experience (UX): Advocate for intuitive and user-friendly AI product interfaces.
- Product Launch and Adoption: Plan and execute successful product launches.
- Performance Monitoring and Improvement: Track metrics and propose enhancements.
- Stakeholder Communication: Facilitate communication between technical and non-technical teams.
- Market and Industry Awareness: Stay informed on AI trends and regulatory requirements.
Requirements
- Education: Bachelor’s or master’s degree in computer science, engineering, data science, or related fields with 5+ years’ experience as a product manager and at least 2 years in AI domain.
- Technical Knowledge: Strong understanding of AI, machine learning, and data analysis.
- Product Management Experience: Previous experience in product management or related roles.
- AI Domain Expertise: Proficiency in AI applications and ethical considerations.
- Analytical and Problem-Solving Skills: Ability to analyse complex data and solve problems.
- Communication and Collaboration: Excellent interpersonal and communication skills.
- Leadership and Project Management: Strong leadership and project management abilities.
- User-Centric Mindset: Understanding of user needs and usability testing skills.
- Business Acumen: Knowledge of business principles and market dynamics.
- Adaptability and Learning Agility: Openness to new technologies and continuous learning.
Job Description
We are looking for a Mobile and Javascript developer who is proficient with React Native, React.js, and Typescript with 2 years of experience. The primary focus will be on developing UI components with React Native and React JS workflows with Typescript. This will include the use of automated integration tests with RTL. These components are expected to be robust and easy to maintain with the highest code quality. The coordination with the rest of the team working on different layers of the infrastructure should be effective.
Responsibilities
- • Delivering a complete mobile application OR front-end application using React Native/React JS and Typescript.
- • Building reusable components/widgets and front-end libraries for future use.
- • Translating designs and wireframes into high-quality code.
- • Writing tested, idiomatic, and documented code.
- • Optimizing components for maximum performance across multiple web browsers.
- • Mentoring junior developers, peer-to-peer code reviews, and ensuring that high.
- • Code quality bar should be maintained. Skills
- • Excellent proficiency in React Native, JavaScript, CSS, and HTML, including DOM manipulation and the JavaScript object model.
- • Thorough understanding of React Native, React JS, Typescript, and its core principles.
- • Experience with popular React Native andReact.js workflows (such as React-Redux, React-Router, React Hooks, etc.)
- • Experience with Class components and Functional components.
- • Experience with React Testing Library (RTL). Familiarity with Enzyme, Jest Framework and Cypress.
- • Experience with data structure libraries (e.g. Immutable.js)
- Experience with Backend technology like NodeJS, AWS
- • Familiarity with the front-end development tools such as Babel, Webpack, NPM, etc.
- • Experience with code versioning tools Git and its workflows.
- • Ability to solve problems effectively.
- • Ability to learn and explore new things effectively.
- • Familiarity with RESTful APIs.
- • Ability to understand business requirements and translate them into technical requirements.
- • Professional, precise communication skills.
- • Clear understanding of design patterns especially MV*.
- Experience with AWS is a big plus
• Coordinate project management activities, resources, equipment and information
• Break projects into doable actions and set timeframes
• Liaise with clients to identify and define requirements, scope and objectives
• Assign tasks to internal teams and assist with schedule management
• Make sure that clients’ needs are met as projects evolve
• Help prepare budgets
• Analyse risks and opportunities
• Oversee project procurement management
• Monitor project progress and handle any issues that arise
• Act as the point of contact and communicate project status to all participants
• Work with the Project Manager to eliminate blockers
• Use tools to monitor working hours, plans and expenditures
• Issue all appropriate legal paperwork (e.g. contracts and terms of agreement)
• Prioritizing initiatives based on business needs and requirements
• Monitoring deliverables and ensuring timely completion of projects
• Create and maintain comprehensive project documentation, plans and reports
• Ensure standards and requirements are met through conducting quality assurance tests
Desired Candidate Profile :-
2-4 years of Relevant Experience in Project Management
B.Tech or M.Tech in IT/CSE, BCA, MCA or MBA
• Proven work experience as a Project Coordinator or similar role
• Experience in project management, from conception to delivery
• An ability to prepare and interpret flowcharts, schedules and step-by-step action plans
• Handled Agile & Scrum Planning Activities fairly
• Solid organizational skills, including multitasking and time-management
• Strong client-facing and teamwork skills
• Familiarity with risk management and quality assurance control
• Hands-on experience with project management tools
• PMP / PRINCE2 certification will be an added advantage
Skillsets required
Fullstack PHP Developer
Backend in Core PHP with API integration experience Must have good US experience HTML5 CSS3 Angular JavaScript
Required Skills
As a developer, you have a passion for development and a thirst to learn. You enjoy working in a fast-paced and dynamic environment. You are a quick learner who can step up and take ownership of work to get things done on time. You also enjoy and appreciate working and collaborating with others from various backgrounds as part of a team.
Job Requirement
- Full-stack developer with exposure working in building products from scratch
- Have 2+ years in implementing front-end of applications using ReactJS
- Proficient in HTML 5, CSS 3, Bootstrap Ant-D, Redux, JavaScript and writing cross-browser compatible code
- Good knowledge of MVC, MVVM, OOPS concepts, Web Development Concept.
- Experience with RESTful services
- Work experience any one of the backend technologies such as Java, NodeJS, .NET will be a major plus
- Experience in JavaScript build tools such as web-pack /gulp
- Familiar with testing frameworks (such as Jasmine) and Test runner framework (such as Karma) (good to have)
- Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system
- Knows unit testing
- Critical thinker and problem-solving skills
- Good time-management skills
- Great interpersonal and communication skills
Duty /Responsibility
- Your specific duties in this role will include:
- Responsible for the front end/UI development for of the web-based and mobile-based application
- Responsible for communicating with clients
- Responsible for communicating with Designing Team and Team Manager
- Responsible for Requirement Analysis
- Responsible for mentoring junior front-end developers
- Responsible for researching new web technologies
- Responsible for developing POCs
- Respond to technical queries/requests from team members and customers.
- Coach, guide, and mentor junior members in the team.
Requirements:
- Experience in Enterprise Java building restful microservices
- Strong Exposure to any of the Java Enterprise frameworks such as Spring, Vert. x, Quarkus or others
- Good exposure to databases such as PostgreSQL, MongoDB etc
- Good analytical and problem-solving capabilities along with excellent communication skills.
- Any exposure to UI programming using REACT JS or AngularJS is a plus
- Preferred candidate who can join in 15 days or max 30 days.
- Good understanding of marketplace seller panels
- Good understanding of Shopify and backend
- Overall co-ordination of all orders, vendors and supply chain backend
- Work with Operation Manager on regular basis
- Prepare bi-weekly reports
- Customer Analytics
- Constantly cross verify payment gateway settlements
- Handle operational queries, dispatches and on time customer success