Expertise in automating the manual tasks with Batch - Shell scripting, API framework development, Automation framework migration
Functional expertise on Eclipse - Java, TestNG,Maven, Web application automation, Senstalk
Exposure to the applications launched on the Linux platforms.
The role expects overall strong exp in Web Testing, DB test, and API Test areas.
Strong knowledge of Scripting and Framework (Selenium Webdriver, Appium and API)
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QUALIFICATION ; ANY GRADUATE or higher
EXPERIENCE ; 7 to 8 YEARS +
AGE : UNDER 35 years
GENDER : MALE OR FEMALE
PACKAGE : Rs.40,000 to 50000 p.m.
WOULD BE RESPONSIBLE FOR
ALL EXPORT BUSINESS DEVELOPMENT FOR INTERNATIONAL MARKET
FOR OUR COSMETIC PRODUCTS LIKE USA, AFRICA, MIDDLE EAST , LATIN AMERICA ,GULF COUNTRIES ETC.
Who We Are:
HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. Our goal as a business is to create a sustainable, powerful, “all things marketing” operating system that creates limitless opportunities for our customers. With 60,000 customer base, we need people like YOU to help us grow and scale even further in the coming years.
We currently have 850+ employees worldwide, working remotely as well as in our headquarters, which is located in Dallas, Texas.
Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and, above all, encourage a healthy work-life balance for our employees wherever they call home. At HighLevel, we require our team members to be on camera for all customer, peer and supervisor interactions.
Who You Are:
You are looking for an opportunity to bring your customer centric approach and thinking to an impactful role that allows you to perform various administrative and support tasks, including answering customer emails, chats and text messages, scheduling customer meetings, greeting customers and managing our video conferencing community room/lobby, in addition to tracking and maintaining customer entry logs and call queues. You will be a client facing facilitator to our team for intake of customers and well as following our culture and performance standards.
You are comfortable assisting team members in a high-performance, high-accountability environment, and will leverage your excellent communication skills and working knowledge of time management, organization and administrative skills to support our customers and teams.
To be successful in this role, you will be confident, efficient, energetic, positive and optimistic while navigating a high-demand “virtual” room of customers and team members. You are the first impression for our customers to welcome, engage and field customer questions and inquiries directly to our representatives. Strong collaboration, time-management and prioritization skills are critical to the success of this role. At HighLevel, we require our team members to be on camera for all customer, peer and supervisor interactions.
What You’ll Be Doing:
- Duties to include: greeting customers, updating the call queue, managing lobby, responding to SMS and email; in addition to building templated customer accounts information when needed
- Answers video calls, chats and emails and will schedule appointments with team members
- Organizes workflow and appointments by reading and routing correspondence, collecting customer information, and managing assignments to keep the team accountable via CRM
- Create best practices on waiting room etiquette and maintaining a great zoom room environment
- Enter data into spreadsheets or update office calendars
- Answer and route customer phone calls and oversee transfers
- Assist and send reviews for customers to complete and score/rate their customer experience
- Monitor and logging all systems and customer data to ensure they are up and running properly and timely service is provided
- Assisting and prioritizing at-risk and urgent customer needs in a quick fashion
- Responsible for pipeline organizing and creating task reminders for the team
- Increase your product knowledge and skills by participating in department meetings and trainings
- Other duties may be assigned and/or modified as business needs change
What You’ll Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience/Education/Certifications Required:
- Graduation required
- Prior experience as a receptionist, scheduler, administrative/clerical assistant or relevant role preferred
- Knowledge of online calendars and scheduling (i.e. Google Calendar) preferred
- Experience answering high call volume calls and solving customer’s needs preferred
- Excellent phone, email and instant messaging communication skills
- Organization skills to keep accurate records and find important information quickly
- Time management skills to prioritize and complete a side variety of tasks throughout the day in a fast-paced environment
- Patience and listening skills to respond appropriate and interact positively with customers
- Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive
- Emotional intelligence with the ability to adjust your communication style based on the nature of the call
- The ability to build lasting first impressions and relationships with customers
- Ability to work from home and “camera ready”, which requires a quiet workspace with little to no distractions
- Reliable high speed internet/WIFI connection at home with little to no interruptions
- Availability to work a flexible schedule which may include mornings, nights, weekends, and holidays
- Knowledge of HighLevel products and services preferred
- Intermediate MAC computer skills including use of multiple monitors and applications
- Basic knowledge of the following applications preferred: Google Suite, Zoom, Slack, Excel, Spreadsheets, MAC, etc.
EEO Statement:
At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way!
Contribute to the overall product roadmap across all platforms - web, mobile, apps -- after careful consideration of the needs of internal and external parties
Lead development of new product offerings by conducting market research, user surveys, and the like to understand where and how we can satisfy unmet consumer needs.
Manage the product development process from conception through wireframing, design, build, release, analysis, and iteration
Be a critical voice of the user within Impact Guru. Ensure we are doing everything we can to help users save money.
Employ a range of qualitative (user discovery research, focus groups, usability studies, etc.) and quantitative (surveys, analytics, market research, etc) methods to better understand our users' needs.
Conduct A/B tests to understand how we can increase the desired use case(s) of our
products.
Skills And Qualifications:
1-3 years of experience developing web products ideally with a background in technical
product management or web engineering.
Capacity to think strategically, and an ability to understand how product decisions are tied to key business drivers
Strong quantitative capabilities, and experience using analytics platforms to understand product usability (Google Suite, Adobe Analytics, FB Analytics, Omniture, Clevertap, etc.)
Familiarity with APIs, documentation, web system architecture
Mobile-first approach and Focus on creating super-optimized user experience for mobile users
An understanding of what makes for good user experience and beautiful design.
BE/BTech/BA/BS Degree in Computer Science/Engineering, business, marketing, etc.
MBA is a plus
Good knowledge of MySQL and/or other RDBMS
Proficiency in MS Excel
Proficiency in using wireframing and prototyping tools like Balsamiq, ProtoIO, inVision, etc.
Perquisites & Benefits:
Opportunity to work with India's no.1 crowdfunding platform
Be a part of a young, smart and rapidly growing team with management form Ivy League and Premier colleges
Competitive compensation and incentives
Fun, casual, relaxed and flexible work environment.
As the Implementation Lead/Manager, you will be at the forefront of ensuring a seamless onboarding experience for our clients. You will play a critical role in understanding client needs, managing project timelines, and collaborating with cross-functional teams to deliver a high-quality onboarding experience.
Key Responsibilities:
- Client Onboarding:
Lead end-to-end implementation projects, ensuring a smooth transition from the sales phase to successful system deployment.
Collaborate with sales and account management teams to understand client requirements and expectations.
- Project Planning:
Develop and execute detailed project plans, outlining tasks, milestones, and deliverables. Define project scope, objectives, and success criteria in collaboration with clients.
- Stakeholder Collaboration:
Work closely with internal teams, including product development, support, and training, to ensure coordinated efforts in meeting client needs. Serve as the primary point of contact for clients during the implementation phase.
- Configuration and Customization:
Oversee the configuration of HR Tech SAAS solutions to meet client-specific requirements. Coordinate with the technical team to ensure proper customization and integration of the system.
- Training and Support:
Conduct training sessions for client teams to ensure effective utilization of the HR Tech SAAS products. Provide ongoing support during and after the implementation phase to address client inquiries and issues.
- Quality Assurance:
Implement quality assurance processes to verify that the configured solutions meet client expectations. Conduct thorough testing and validation of system functionalities.
- Communication:
Maintain clear and regular communication with clients, updating them on project progress, timelines, and any potential challenges. Manage expectations and address concerns promptly to ensure a positive client experience.
- Documentation:
Create and maintain comprehensive documentation related to the implementation process, configurations, and client-specific details.
Develop user manuals and guides as needed.
- Post-Implementation Review:
Conduct post-implementation reviews to gather feedback, assess project success, and identify areas for improvement. Collaborate with product development teams to relay client feedback for future enhancements.
You are a desired candidate if you have:
- Proven experience in leading successful implementations of HR Tech SAAS solutions.
- Strong project management skills with the ability to manage multiple client implementations simultaneously.
- In-depth understanding of HR processes and workflows.
- Technical acumen, including familiarity with system configurations and integrations.
- Excellent communication and interpersonal skills, with the ability to build strong client relationships.
- Problem-solving mindset and the ability to navigate complex client requirements.
- Knowledge of quality assurance processes and testing methodologies.
- Training experience, including the development and delivery of training programs.
- Detail-oriented with a focus on delivering high-quality solutions on time.
Join PlanetSpark's Sales Team
Position: Business Development Associate
Location: Gurgaon, India
Work Mode: Work from Office (WFO)
Industry: Ed Tech
Functional Area: Inside Sales
Shift: Day Shift / Night Shift (optional)
About Us:
PlanetSpark is on the lookout for dynamic individuals to join our Sales team. We are an Ed Tech company dedicated to transforming education and empowering young minds.
Roles & Responsibilities:
As a Sales Representative at PlanetSpark, you will play a pivotal role in guiding our consumers to make informed choices about our courses. Your responsibilities include:
Understanding our offerings and assisting students in selecting the right courses.
Engaging with parents who have participated in demo classes for their children.
Ensuring effective follow-up with potential customers and successfully closing sales within defined timelines.
Maintaining meticulous records of interactions through various communication channels, such as email and calls.
Achieving monthly targets and meeting all input metric goals.
Hiring Criteria:
Training Period: 21428 (Stipend)
Salary Range (CTC): 6.6 LPA (4.02 LPA fixed + 2.4 LPA variable)
Skills Required: Excellent Communication
Experience: 0-3 Years (Freshers are welcome)
Minimum Education: Graduation
Graduation Year: 2018-2024 passouts
Important Criteria:
Willingness to work 5 days a week.
Ready to thrive in a startup environment with a high-intensity learning culture and rapid growth opportunities.
Job Location: Gurugram
Job Title: Shopify Web Developer
Location: Ahmedabad
Company Overview: We are a full stack marketing company focusing mainly on digital marketing across the entire funnel of customer journey. We are now looking for a web developer who can help us with all website development tasks.
Job Description: We are seeking a talented Shopify Web Developer to join our team. The ideal candidate will be responsible for developing, and maintaining Shopify websites, ensuring a seamless user experience and high-quality performance. The Shopify Web Developer will collaborate with the design and content teams to create visually appealing and functional websites that meet our clients' needs and align with the latest web development standards.
Responsibilities:
- Design and develop responsive Shopify websites based on client requirements and industry best practices.
- Customize and configure Shopify themes and plugins to create unique and engaging websites that reflect clients' brands and objectives.
- Conduct website updates, maintenance, and troubleshooting to ensure optimal website performance, security, and functionality.
- Optimize websites for speed, performance, and SEO, and ensure compatibility across various browsers and devices.
- Collaborate with the design and content teams to ensure a seamless integration of visual elements and content on the website.
- Stay updated with the latest Shopify updates, plugins, and web development trends to implement innovative solutions and improvements.
- Provide technical support and guidance to clients and internal teams on Shopify-related issues and best practices.
Qualifications:
- Proven work experience as a Shopify Web Developer, with a strong portfolio showcasing successful WordPress projects.
- Proficiency in HTML, CSS, JavaScript, PHP, and other relevant programming languages for web development.
- In-depth knowledge of Shopify, including theme and plugin development, customization, and troubleshooting.
- Familiarity with SEO best practices and website optimization techniques.
- Strong attention to detail and the ability to effectively manage multiple projects and deadlines.
- Excellent communication and teamwork skills to collaborate effectively with cross-functional teams and clients.
Interested candidates please fill out this form - https://docs.google.com/forms/d/e/1FAIpQLScwBo_fycsKcFxqpkVe7SfXWoOekokk-L4eSrwvxjnB59gCfg/viewform
Job Type: Full-time
Salary: ₹360,000.00 - ₹420,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Experience:
- total work: 2 years (Required)
Microsoft Azure Data Integration Engineer
Job Description:
Microsoft Azure Data Integration Developer who will design and build cutting-edge user experiences for our client’s consumer-facing desktop application. The Senior Software Developer will work closely with product owners, UX designers, front-end, and back-end developers to help build the next-generation platform.
Key Skills:
- 3+ years of experience in an enterprise or consumer software development environment using C# and designing and supporting Azure environments
- Expert level programming skills in creating MVC and Microservices architecture
- Experience with modern frameworks and design patterns like .Net core
- Strong knowledge of C# language
- Hands-on experience using the Azure administration portal and iPaaS
- Demonstrable experience deploying enterprise workloads to Azure
- Hands-on experience in Azure function apps, app service, logic apps and storage, Azure Key vault integration, and Azure Sql database.
- Solid understanding of object-oriented programming.
- Experience developing user interfaces and customizing UI controls/components
· Microsoft Azure Certification, Business Continuity, or Disaster Recovery planning experience is a plus
Responsibilities:
- Architect, design & build a modern web application for consumers
- Explore configuring hybrid connectivity between on-premises environments and Azure, and how to monitor network performance to comply with service-level agreements.
- Collaborate with UI/UX teams to deliver high-performing and easy-to-use applications
- Participate in code reviews with staff as necessary to ensure a high-quality, performant product
- Develop a deep understanding of client goals and objectives, and articulate how your solutions address their needs
- Unit testing/test-driven development
- Integration testing
- Deploying Azure VMs (Windows Server) in a highly available environment
- Regularly reviewing existing systems and making recommendations for improvements.
- Maintenance
- Post-deployment production support and troubleshooting
Technical Expertise and Familiarity:
- Cloud Technologies: Azure, iPaaS
- Microsoft: .NET Core, ASP.NET, MVC, C#
- Frameworks/Technologies: MVC, Microservices, Web Services, REST API, Java Script, JQuery, CSS, Testing Frameworks
- IDEs: Visual Studio, VS Code
- Databases: MS SQL Server, Azure SQL
- Familiarity with Agile software development methodologies.
- Advanced knowledge of using Git source control system.
- Azure, AWS, and GCP certifications preferred.
Employment Type: Full Time, Permanent
Position Location: Noida, UP
Reports to: Software Development Manager (IT Solutions Delivery)
Qualifications: BE/B.Tech/MCA Degree in Computer Science, Engineering, or similar relevant field
Total Experience 10+ years
Working Model Work from Office
KNOWLEDGE AND SKILL REQUIREMENTS
1. Minimum of 5+ years of experience leading application software development
2. Minimum of 8+ years of progressive application development using C#, .NET, Web API, LINQ, asynchronous programming, AJAX, HTML, and CSS.
3. Minimum of 5+ years of experience developing back-end solutions using Microsoft SQL Server.
4. Minimum of 4+ years of experience with client-side technology (Angular 7+, TypeScript, and RXJS).
5. Experience with Azure services that would include App Services and other PaaS
6. Experience working on Agile teams, Agile product management, processes, familiarity with all Agile ceremonies and principles
7. Experience developing applications using test-driven development and mocking frameworks.
8. Understanding of Dependency Injection/Inversion of Control.
9. Experience working with the following is preferred:
a. Front-end state models
b. GIT for source control
c. OAuth authentication and Azure Libraries
d. Azure DevOps for Continuous Integration and Continuous Delivery (CI/CD)
e. Microsoft Azure Service Bus
f. .Net Core
g. SQL Server 2016
Java Developer
Responsibilities
● Design and development of RESTful Web Services.
● Hands on database experience (Oracle / PostgreSQL / MySQL / SQL Server).
● Hands on experience with developing web applications leveraging Spring Framework.
● Hands on experience with developing microservices leveraging Spring Boot.
● Knowledge in Application Server Tomcat.
● Continuous Integration tools (Jenkins).
● Ability to communicate effectively in English, with good verbal and written skills.
● Strong believer and follower of SDLC principles with an emphasis on Quality & Standards
based
● development.
What we need
● 7+ years of experience in Java/J2EE technologies
● Core Java
● Spring Framework
● Spring DI, Spring AOP, Autowiring
● Spring Boot, Kafka
● Spring ORM / Spring Data JPA
● Willing to learn technology/domain on demand basis
● Good team interactions.