Data Entry Operator

Position: Area Sales Executive/Manager

(Designation will be based on the candidate’s last held position. If the candidate’s previous role was Senior or Manager level, they will be offered the Manager designation; otherwise, the Executive designation will be offered.)

Compensation Details:

·      Fixed Monthly CTC up to ₹50K (Only PT and other mandatory deductions as per government norms) + Attractive Monthly Incentives & TA.

Open Locations & Coverage Areas:

·      Mumbai: Candidate must be open to covering the entire Maharashtra region as needed. The selected candidates will report to the NSM.

·      Lucknow: Candidate must be open to covering the entire UP region as needed. The selected candidates will report to the RSM.

Role Description:

We are looking for a dynamic and results-driven Area Sales Executive/Manager to join our team. The role involves promoting and selling medical devices in the assigned region. This is a full-time position with some flexibility for remote work. The selected candidate will be responsible for developing and executing sales strategies to drive revenue growth and expand market share.

Key Responsibilities:

·      Drive sales growth for microscopes within the assigned region.

·      Identify and explore new business opportunities in Pathology Labs, Diagnostic Centers, Hospitals, Medical Colleges, Universities, Agricultural Labs, FSL, and Industrial sectors.

·      Approach and promote our products to both government and private sector institutions.

·      Arrange and attend appointments with doctors, either through pre-scheduled meetings or regular outreach.

·      Provide product demonstrations, training, and technical support to customers.

·      Achieve monthly, quarterly, and yearly sales targets for volume growth and productivity.

·      Implement sales and marketing strategies as assigned by the Regional Sales Manager (RSM) or National Sales Manager (NSM).

·      Ensure daily reporting and provide feedback on customer interactions.

·      Manage area sales, collect outstanding payments, address customer complaints, and conduct visits to hospitals and doctors.

·      Analyze regional market potential, track sales performance, and maintain strong customer relationships.

·      Engage with customers daily, weekly, or monthly as required.

·      Learn product functionalities and effectively troubleshoot issues.

·      Prepare and submit weekly reports to management.

·      Complete task assigned by the reporting manager

Qualifications & Skills Required:

·      Bachelor’s or Master’s degree in any relevant field.

·      1.5 to 3 years of experience in sales or business development, preferably in medical devices, microscopes, scientific instruments, or laboratory products.

·      Strong sales acumen with high energy levels.

·      Excellent business awareness and market orientation skills.

·      Strong communication and interpersonal skills.

·      Ability to work independently and collaboratively in a team environment.

·      Strong organizational and problem-solving skills.

·      Adaptability to a fast-paced work environment.

Must have skills:

1. GCP - GCS, PubSub, Dataflow or DataProc, Bigquery, Airflow/Composer, Python(preferred)/Java

2. ETL on GCP Cloud - Build pipelines (Python/Java) + Scripting, Best Practices, Challenges

3. Knowledge of Batch and Streaming data ingestion, build End to Data pipelines on GCP

4. Knowledge of Databases (SQL, NoSQL), On-Premise and On-Cloud, SQL vs No SQL, Types of No-SQL DB (At least 2 databases)

5. Data Warehouse concepts - Beginner to Intermediate level

Role & Responsibilities:

● Work with business users and other stakeholders to understand business processes.

● Ability to design and implement Dimensional and Fact tables

● Identify and implement data transformation/cleansing requirements

● Develop a highly scalable, reliable, and high-performance data processing pipeline to extract, transform and load data

from various systems to the Enterprise Data Warehouse

● Develop conceptual, logical, and physical data models with associated metadata including data lineage and technical

data definitions

● Design, develop and maintain ETL workflows and mappings using the appropriate data load technique

● Provide research, high-level design, and estimates for data transformation and data integration from source

applications to end-user BI solutions.

● Provide production support of ETL processes to ensure timely completion and availability of data in the data

warehouse for reporting use.

● Analyze and resolve problems and provide technical assistance as necessary. Partner with the BI team to evaluate,

design, develop BI reports and dashboards according to functional specifications while maintaining data integrity and

data quality.

● Work collaboratively with key stakeholders to translate business information needs into well-defined data

requirements to implement the BI solutions.

● Leverage transactional information, data from ERP, CRM, HRIS applications to model, extract and transform into

reporting & analytics.

● Define and document the use of BI through user experience/use cases, prototypes, test, and deploy BI solutions.

● Develop and support data governance processes, analyze data to identify and articulate trends, patterns, outliers,

quality issues, and continuously validate reports, dashboards and suggest improvements.

● Train business end-users, IT analysts, and developers.

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service. 

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. 

RESPONSIBILITIES 

• Handling customer complaints, provide appropriate solutions and alternatives within the time limit. 
• Following up to ensure proper resolution. 
• Adherence to all the SLAs 
• Mediate between clients and the organization. 
• Possessing excellent product knowledge to enhance customer support 
• Promote value through great customer experience. 

REQUIREMENTS 

• A bachelor’s degree in administration or a related field. 
• A minimum of 1-2 years' experience as a customer support executive. 
• Excellent interpersonal and written and oral communication skills. 
• Knowledge of CRM systems. 
• Computer skills. 
• Knowledge of customer success processes. 
• Patient and active listener. 
• Passion for service. 

For a startup run by a serial founder:

Job Description :

- Architect and develop our B2B platform, focusing on delivering an exceptional user experience.

- Recruit and mentor an engineering team to build scalable and reliable technology solutions.

- Work in tandem with co-founders to ensure technology strategies are well-aligned with business objectives.

- Manage technical architecture to guarantee performance, scalability, and adaptability for future needs.

- Drive innovation by adopting advanced technologies into our product development cycle.

- Promote a culture of technical excellence and collaborative spirit within the engineering team.

Qualifications :

- Over 8 years of experience in technology team management roles, with a proven track record in software development and system architecture + Dev Ops

- Entrepreneurial mindset with a strong interest in building and scaling innovative products.

- Exceptional leadership abilities with experience in team building and mentorship.

- Strategic thinker with a history of delivering effective technology solutions.

Skills :

- Expertise in modern programming languages and application frameworks.

- Deep knowledge of cloud platforms, databases, and system design principles.

- Excellent analytical, problem-solving, and decision-making skills.

- Strong communication skills with the ability to lead cross-functional teams effectively.

Job Summary:

We are seeking a skilled and visionary UI/UX Designer with a minimum of 3 to 9 years of experience in SaaS companies and a strong background in Product Design. As the senior UI/UX Designer, you will be responsible for leading our design team and driving the creation of exceptional user experiences for our SaaS products. Your extensive knowledge of UI/UX design principles, product design methodologies, and SaaS industry expertise will be vital in shaping our design strategy and delivering innovative, user-centric solutions.

Responsibilities:

- Collaborate with a team of UI/UX designers, providing mentorship, guidance, and fostering a collaborative design culture.

- Collaborate closely with product managers, developers, and stakeholders to understand business objectives and user needs.

- Conduct user research, competitor analysis, and usability testing to gain insights and validate design decisions.

- Create wireframes, interactive prototypes, and high-fidelity designs that align with the product vision and user requirements.

- Design intuitive user interfaces that provide a seamless and delightful user experience.

- Develop user flows, information architecture, and interaction models to enhance usability and product functionality.

- Conduct design reviews and iterations based on user feedback and data analysis.

- Stay updated with the latest design trends, emerging technologies, and best practices in UI/UX and product design.

Requirements:

- Minimum 3 years and maximum 9 years of proven experience as a UI/UX Designer in SaaS companies with a strong focus on product design.

- Familiarity with AI concepts and the ability to design interfaces that effectively communicate AI-driven insights to users.

- Proficiency in design tools such as Adobe XD, Figma, Sketch, InVision, or similar.

- In-depth knowledge of UI/UX design principles, product design methodologies, and designing for complex web applications.

- Strong background in conducting user research, usability testing, and data analysis.

- Excellent leadership, communication, and collaboration skills.

- A portfolio showcasing successful UI/UX design projects for SaaS products and product design work.

- Ability to manage multiple projects in a fast-paced environment.

Join our team and lead the charge in creating outstanding user experiences for our innovative SaaS products.

Submit your portfolio along with your application to be considered for this position.

Your Roles and Responsibilities:

Business Development is a critical aspect of our platform business.

1. Actively seeking out new sales opportunities through cold calling, networking and social media.

2. Calling 65-70 leads everyday

3. Setting up meetings with potential clients (parents)

4. Generating Trial Classes - Pitch Parents to take PlanetSpark trial Classes

5. Negotiate/close deals and handle complaints or objections

6. Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis (3L revenue per month) 7. “Go the extra mile” to drive sales

Mission Statement

1. In your training of 1st month, we shall actively probe you through the process using Training Decks, Live Experiences, Re-Training Programs that aims to give you an overall Learning experience along with you paid stipend along the journey.

2. We create career oritented BDT in this 1 month whose skill becomes unmatched across the sector.

3. You are required to use right sales strategy and accomplish 1 Lac of revenue in the training period, hence making a way to achieve License to Sell (L-2-S)

4. You will be entitled for training stipend of INR. 21428. In-office attendance of 90% is mandatory in 1month of training

5. Post 1L Revenue achievement, you will be entitled for below

US/ Canada Shift (8:00 pm to 5:00am) - INR 7.23 LPA (4.83 Fixed + 2.4 LPA Variable)

What are we looking for?

1. Proficiency in English

2. Thorough understanding of marketing and negotiating techniques

3. Fast learner and passion for sales

4. Self-motivated with a results-driven approach

5. Proven experience in sale or relevant role is a plus

6. A friendly and energetic personality with customer service focus

Criteria

1. Willing to work 5 days in a week in a fast paced startup

2. Ready to work from Office and join immediately.

What are the behavioral attributes that we are looking for?

- A keen desire to bring growth for a fast-growing Series B funded startup

- An apparent Founder's mindset

- The candidates should be able to work in a high paced ever-changing digital environment. The role will require you to be resourceful, proactive and an expert communicator. In turn it offers immense learning and growth.

- Don't forget to carry along a dash of humor. It never hurts. And we are fun loving people